1510 GTM Business Operations

Stripe

PROGRAM MANAGER, BUSINESS PRACTICES   WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Global Business Services’ (GBS) Business Practices team establishes and manages policies and processes for the GTM motion, including deal policy, approval and revenue contracting processes, and other deal related operations (e.g. misbilling, deal support models, etc). The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations. This role sits within Global Business Practices’ Business Practices team, responsible for establishing, managing, and improving policies and processes to improve deal quality and velocity for Stripe. WHAT YOU’LL DO Our Business Practices Program Managers are focused on solving GTM’s deal lifecycle challenges to create scalable and efficient deal policies and processes in support of commercial activities. We are looking for a strong program manager who can independently own clearly-scoped workstreams, collaborate effectively across teams, and is building toward progressively larger program responsibility.  The ideal candidate will: (1) have deal policy or process experience in a technology or GTM environment, (2) have strong communication skills to work collaboratively across functions, and (3) be comfortable working independently while partnering with management at key decision points.  RESPONSIBILITIES * Own and drive discrete deal lifecycle program workstreams end-to-end, coordinating cross-functional support needed to deliver projects on time and within scope * Maintain and improve internal GBS program documentation, ensuring methodologies, processes, and operational playbooks are accurate, accessible, and continuously updated to support team knowledge and continuity.  * Structure and execute a repeatable communications process for the GBS team, ensuring consistent, timely, and audience-appropriate messaging across internal stakeholders. * Support change management activities including stakeholder engagement, engaging champions, messaging and communication planning, and enablement delivery * Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions * Prioritize among various projects and synthesize data to guide/support strategy and decision, with manager input * Prepare data-driven analyses and briefs to support senior stakeholder recommendations and decisions WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2–3 years of experience in program management, business operations, deal operations, or a related discipline * Demonstrated ability to independently apply AI tools to core job responsibilities, proactively identify opportunities to improve workflows using AI, and support teammates in adopting AI-driven processes. * Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment * The ability to diagnose, simplify and structure problems and solutions while having command of “the details” * Enthusiastic “roll up your sleeves” mentality  * Strong analytical, presentation, and communication skills; comfortable working with cross-functional stakeholders and presenting data-driven insights and recommendations. * Comfort with Excel and/or Google Sheet for analyzing large datasets * Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools PREFERRED QUALIFICATIONS * Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change * Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment * A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you) * You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables * Prior experience with payments and/or SaaS

Stripe

ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights, and deal support for negotiated users to Stripe's global Go-to-Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large and strategic deals and providing pricing insights and feedback to sales, finance, and product leaders. Deal Pricing frequently works with cross-functional business partners across Operations, Finance and Strategy, and Product. There is constant collaboration with Deal Pricing colleagues across all regions. AMER Deal Pricing covers teams in the United States, Canada, and Latin America. Team members are located in Stripe offices and remote locations across the region. WHAT YOU’LL DO You'll be instrumental in providing thought leadership to regional sales teams and senior executives and continuing to develop our framework, approach, and associated processes in order to achieve mutually beneficial deals with our sold Users while mitigating risk to Stripe. In addition to providing key financial insights and recommendations to business partners and Stripe leadership, you'll have a chance to stretch beyond the boundaries of finance through business case development and commercial negotiations with all types of customers across the full suite of Stripe's financial and payment products. Responsibilities * Serve as a key financial and strategic thought partner to specific AMER Go-to-Market sales teams and their leadership in both pricing deals at scale and pricing strategic deals * Be responsible for defining and implementing our pricing and margin guidance and identifying levers for financial uplift * Develop and refine new frameworks to evaluate a deal's attractiveness to Stripe, ensuring alignment between these frameworks, the company's long-range plan, and mutually agreeable outcomes with cross-functional business partners * Maintain up-to-date pricing benchmarks and contribute to team analytical design and production efforts, using this data to enhance our pricing philosophy WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 3+ years of experience in finance or deal pricing at a company, or experience within investment banking or management consulting * A proven ability to build collaborative working relationships with business partners through a combination of influencing and awareness * The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment by driving business results without significant supervision * Excellent financial modeling, verbal and written communication skills PREFERRED QUALIFICATIONS * Experience in the payments or technology sector * Experience presenting findings and recommendations to senior leadership, preferably to sales or go-to-market business partners * Experience with SQL and Tableau or a willingness to learn is a must.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM GBS's primary goal is to ensure operational excellence across deal cycles, increase revenue through the development of transformative commercial constructs, and drive closure of Stripe's deal portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users and cross-functional teams. GBS's priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as user feedback and market insights. WHAT YOU'LL DO Stripe's Global Business Services (GBS) team is looking for a Deal Strategist to focus on the closure of custom and standard commercial deals. You will be responsible for deal lifecycle management and supporting cross-organizational alignment. This role requires a background in driving custom deals to closure, a strong understanding of pricing frameworks, and experience supporting sales through negotiations. The candidate will have experience with SaaS products, pricing strategies, and supporting selling motions, along with strong communication skills. You will love this job if you are a natural relationship builder and process architect. RESPONSIBILITIES * Manage end-to-end customer deals—drafting, editing, and reviewing agreements—while supporting the sales cycle to ensure deal terms align with business goals, reflect strategic priorities, and close as forecasted. * Act as the primary point of contact between Sales, Legal, and other cross-functional stakeholders for deal-related questions, approvals, and escalations. * Work directly with sales teams, sales leaders, services/support teams, and customers to advise on deal structures, establish compelling commercials, and drive resolution of customer issues. * Advise sales teams on the best approach by understanding customer and partner requirements, while balancing custom terms with internal system constraints. * Remove internal blockers and drive alignment across cross-functional teams including Product, Legal, Finance, and Accounting. * Support complex negotiations involving bespoke commercial and legal agreements. * Support the pricing and structuring of multi-threaded product use cases in all segments and industries, especially in highly competitive sales cycles. * Quickly build credibility and trust with internal stakeholders. * Demonstrate strong communication and persuasion skills when working with cross-functional partners and senior leaders. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. MINIMUM REQUIREMENTS * BA/BS degree in Business, Technology, Finance, or Economics * 6+ years of experience in deal strategy, procurement, pricing strategy, financial consulting, or legal * Experience working in ambiguous, fast-scaling environments and comfortable operating with high agency * Strong communication, presentation, negotiation, and project management skills * Experience working in Payments and/or SaaS

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Deal Pricing is a dedicated global function that provides deal pricing expertise, financial insights, and deal support for negotiated users to Stripe's global Go-to-Market teams. We work to ensure deals create economic value for Stripe by establishing the deal commercial framework for a scaling sales organization, actively supporting large or complex deals, and providing pricing insights and feedback to sales, finance, and product leaders. Deal Pricing frequently works with cross-functional business partners across Operations, Finance and Strategy, and Product and there's constant collaboration with Deal Pricing colleagues across all regions. WHAT YOU'LL DO You'll be instrumental in providing thought leadership to regional sales teams and senior executives and continuing to develop our framework, approach, and associated processes in order to achieve mutually beneficial deals with our sold users while mitigating risk to Stripe. In addition to providing key financial insights and recommendations to business partners and Stripe leadership, you'll have a chance to stretch beyond the boundaries of finance through business case development and commercial negotiations with all types of customers across the full suite of Stripe's financial and payment products. RESPONSIBILITIES * Serve as a key financial and strategic thought partner to specific EMEA Go-to-Market sales teams and their leadership in both pricing deals at scale and pricing strategic deals. * Manage pricing approvals and escalations. * Implement our pricing and margin guidance and identify levers for commercial uplift. * Help refine frameworks and processes to evaluate deals and manage pricing activities. * Maintain up-to-date pricing benchmarks and contribute to team analytical design and production efforts, using this data to enhance our pricing philosophy. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 3+ years of experience in finance or deal pricing at a company, or experience within investment banking or management consulting * A proven ability to build collaborative working relationships with business partners through a combination of influencing and awareness * The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment by driving business results without significant supervision * Excellent financial modeling, verbal, and written communication skills * Experience using LLMs and AI agents to conduct research, analyses, and automate work PREFERRED QUALIFICATIONS * Experience in the payments or technology sector * Experience with CPQ solutions * Experience presenting findings and recommendations to senior leadership, preferably to sales or go-to-market business partners

Stripe

PROGRAM MANAGER, COMMERCIAL SOLUTIONS WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Global Business Services' (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of the sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS's priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, and User feedback and market insights. This role sits within Global Business Practices' Commercial Solutions team, responsible for developing, launching, and maintaining commercial constructs and programs to drive revenue for Stripe. WHAT YOU'LL DO The Global Business Services Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre- to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business. You're responsible for the end-to-end management of commercial and GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, and a strong understanding of and experience in scaling global, cross-organizational mechanisms. You'll have experience in program ownership and management, custom pricing strategies, and a background in supporting selling motions. You'll have strong communication skills and executive presence to communicate with Stripes from sellers and Deal Strategies through to senior leadership. You'll love this job if you're a natural relationship and mechanism builder. RESPONSIBILITIES * Independently lead large-scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives * Manage and lead complex programs that require considerable resources and high levels of complex functional and technical integration and knowledge * Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches * Work cross-functionally with sales teams, sales leaders, services and support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts * Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes * Navigate complex programmatic problems at scale across Go-To-Market and Stripe, and propose creative solutions * Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers * Act as a liaison between Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements * Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general * Advocate on behalf of a position and gain cross-functional alignment on the position * Build credibility and trust with internal stakeholders * Lead projects to solve existing commercialization issues WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * BA or BS degree in Business, Technology, Finance, or Economics * 7+ years of experience in program management, commercial strategy, economics, deal management, or pricing, with experience owning program strategy or business operations * 5+ years of direct commercial pricing model program management skills, knowledge, experience, deal management, and oversight * Experience driving cross-team mechanism development end-to-end (ideation, planning, execution, launch, post-launch support) * Experience working in ambiguous, quickly scaling environments, comfortable with high-agency * Experience engaging with senior executives on high-priority initiatives, as well as the ability to work across internal and external organizations * Be able to articulate and understand business strategy at the C-suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs * Strong written and verbal communication, presentation, negotiation, and project management skills * Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.) * Experience presenting data and metrics to senior leadership to report on metrics * Strong ability to advocate for a position even in the face of pushback PREFERRED QUALIFICATIONS * Direct product launch oversight and experience * Payments industry experience * MBA degree in Business, Technology, Finance, or Economics * Possess PgMP or PMP certification

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Global Business Services’ (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region. GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as User feedback and market insights. This role sits within Global Business Practices’ Commercial Solutions team, responsible for developing, launching, and maintaining commercial constructs and programs to drive revenue for Stripe. WHAT YOU’LL DO Stripe's Global Business Services' Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre- to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business. You're responsible for the end-to-end management of commercial and GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, a strong understanding of private pricing frameworks (and pricing analysis), and experience scaling global, cross-organizational mechanisms. You have experience in program management ownership, custom pricing strategies, and a background in supporting selling motions. You have strong communication skills and executive presence to effectively communicate with Stripe senior leadership. You'll love this role if you're a natural relationship and mechanism builder. RESPONSIBILITIES * Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-its-kind programs and initiatives * Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge  * Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches  * Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts * Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes  * Navigate and propose creative solutions through complex programmatic problems at scale across Go-To-Market and Stripe * Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers * Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function * Act as a liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements  * Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general * Advocate on behalf of a position and quickly gain cross-functional alignment on the position * Quickly build credibility and trust with internal stakeholders * Provide strong leadership, communication, and persuasion skills  * Lead projects to solve existing commercialization issues WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, oftentimes first-of-its-kind programs and initiatives * Manage and lead a highly complex program which requires considerable resources and high levels of complex functional and technical integration and knowledge * Support the commercial program deal motion, partnering with Deal Pricing and Deal Strategy Strategists, sellers, and internal stakeholders to solution custom commercial approaches * Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts * Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes * Navigate and propose creative solutions through complex programmatic problems at scale across Go-To-Market and Stripe * Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc. to resolve and remove internal blockers * Provide coaching for other Commercial Solutions team members, identifying areas to upskill across the function * Act as a liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements  * Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness among themselves and across the organization in general * Advocate on behalf of a position and quickly gain cross-functional alignment on the position * Quickly build credibility and trust with internal stakeholders * Provide strong leadership, communication, and persuasion skills  * Lead projects to solve existing commercialization issues PREFERRED QUALIFICATIONS * Direct product launch oversight and experience * Payments industry experience * MBA degree in Business, Technology, Finance, or Economics * Possess a PgMP or PMP certification