Digital Mobile Operator

JOIN TELAVOX AS A REVENUE OPERATIONS SPECIALIST ⚡ Do you see repetitive work and immediately start thinking about how it could be automated? Do you enjoy building smarter workflows, connecting tools, and using AI to make everyday work easier? At Telavox, we are looking for a Revenue Operations Specialist who wants to help shape the future of our Go-to-Market operations. In this role, you will sit at the heart of our Revenue Operations function, supporting Sales, Marketing, and Customer Success by making our commercial processes smarter, faster, and more scalable. You will work hands-on with our tech stack, building automations, improving data quality, and implementing practical AI solutions that create real business impact. ABOUT THE JOB As a Revenue Operations Specialist at Telavox, you will focus on improving how our Go-to-Market teams work by eliminating manual tasks, optimizing processes, and enabling smarter ways of working through automation and AI. You will collaborate closely with commercial teams and our CRM Product Owner to ensure our systems and workflows support growth, efficiency, and an outstanding customer experience. Your day-to-day work may include: • Building and maintaining automation workflows across our commercial tech stack, including HubSpot, Sana, Clay, and n8n • Implementing AI-driven solutions that support Sales, SDR, and Customer Success in areas such as lead management, ticket handling, and customer insights • Identifying process bottlenecks and designing workflows that improve productivity and operational efficiency • Evaluating and recommending tools that strengthen automation capabilities, improve data quality, and deliver measurable business value • Collaborating with the CRM Product Owner to ensure smooth integrations and adherence to system and data standards • Supporting and enabling Go-to-Market teams by driving adoption of automation and AI solutions • Documenting best practices and reporting on automation initiatives through dashboards and performance summaries This role is based at our new office, Gjuteriet, in Malmö. ABOUT YOU You are a hands-on and curious person who enjoys turning complexity into simple, scalable solutions. You love exploring new tools, testing ideas, and continuously improving the way work gets done. You are equally comfortable working with systems and people, understanding that the most valuable automations are the ones that teams actually adopt and benefit from. We are looking for someone with: * 1–3 years of experience in Revenue Operations, Marketing Operations, Sales Operations, or similar commercial support roles, with a good understanding of commercial processes within Sales and Customer Success * Experience working with CRM and automation platforms, preferably HubSpot, and an interest in building efficient and scalable workflows * Practical experience with AI tools, integrations, or low/no-code platforms such as n8n, Zapier, or Make * A strong interest in data-driven work, process automation, and finding smarter ways to improve how teams operate * A structured and detail-oriented mindset, with the ability to simplify complex tasks and turn challenges into practical solutions * Strong communication and collaboration skills, with the ability to work effectively across different functions and understand the needs of various stakeholders * Curiosity and eagerness to continuously learn about automation, AI, and integrations You are a team player who enjoys collaborating with others and are excited about helping build a seamless and efficient commercial tech stack that enables teams to work smarter. JOIN US AT TELAVOX 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! HOW TO APPLY! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at ann-marie.faraguna@telavox.com Learn more about what we do! ⬇️

JOIN TELAVOX AS A PROJECT MANAGER WITHIN CUSTOMER ONBOARDING 🚀 At Telavox, we’re looking for a Customer Onboarding Project Manager to join our Customer Success Team and ensure a smooth and value-creating start for our direct customers across the Nordics. You’ll be a key player in delivering successful onboarding experiences that lay the foundation for long-term customer satisfaction. If you’re structured, proactive, and thrive in a collaborative and fast-paced environment, this could be the role for you! This position is based in our Malmö or Stockholm office, where you'll be part of a tight-knit team of dedicated onboarding professionals who work closely together, support each other, and continuously improve how we work to bring the best possible value to our customers. ABOUT THE JOB As a Project Manager, you’ll lead onboarding and implementation projects for new and existing customers. You’ll turn contracts and customer needs into reality by translating requirements into effective Telavox solutions. A typical day in this role involves: * Leading customer onboarding projects from start to finish, ensuring smooth setup and go-live * Managing changes and expansions for existing customers * Coordinating with internal resources and aligning with customer stakeholders * Following structured processes and templates to ensure quality and consistency * Continuously evaluating and improving how we work, suggesting improvements to tools, workflows, and processes ABOUT YOU You’re a proactive doer who enjoys working with people, builds trust quickly, and is comfortable managing projects with both detail and clarity. You have a strong customer focus and the ability to balance multiple priorities in a structured way. We believe you’ll succeed in this role if you: * Have experience leading projects, ideally within IT, telecom, or customer onboarding * Are structured, self-driven, and comfortable taking full ownership of your projects * Enjoy working cross-functionally and communicating with both technical and commercial stakeholders * Are fluent in Swedish and English (other Nordic languages are a plus!) * Have a curious mindset and enjoy learning new tools, technologies, and processes * Are comfortable juggling several projects at once, both large and small ones * Having experience from the Telecom industry is a plus, but not a requirement JOIN US AT TELAVOX 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! HOW TO APPLY! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.  Please note that this position will remain open for applications throughout the summer. However, we will not be conducting interviews during July. Interviews will be scheduled from the beginning of August. 🏖️☀️ For any questions, feel free to reach out to HRBP Terese Arnkvist at terese.arnkvist@telavox.com Learn more about what we do! ⬇️