Service Orientation

Storykit AB

Customer Support & Office Coordinator Help customers succeed and make Storykit an amazing place to work. Join us and be the engine behind both customer happiness and office experience. At Storykit, we believe great content should never go unseen. Too many overworked marketing and communications teams create brilliant content that disappears after one post. We are here to solve that. We are a tech-enabled content partner that help B2B companies succeed with their continuous communication. We are not an agency, we are not only a tool - we combine the two worlds into a unique offering. Now, we’re looking for someone who’s not just passionate about helping customers - but also about creating a great workplace experience. This is a unique role where customer support meets office coordination and management support. You’ll be at the centre of everything - helping our users succeed while making sure our office runs smoothly and feels like a place people genuinely enjoy being in. Why this role is different This isn’t a typical support role where you just answer tickets. You’ll be: The go-to person for both customers, colleagues and management The one who keeps things running - whether it's solving a customer issue, fixing a messy subscription, quality checking the output of an AI agent or making sure the office just works A key contributor to the energy, structure, and vibe of Storykit If you like variety, ownership, and being where things happen - this is for you. What you’ll doCustomer Support Support customers via email, chat, and other channels Help users understand and navigate our tool and solve issues quickly and effectively Manage activation and deactivation of subscriptions and user accounts Keep Intercom updated with tickets, documentation, and insights Improve and maintain support content, chatbot answers and support articles Collaborate with product and engineering to solve complex issues and share feedback Office & Operations Take ownership of the daily office experience and company events Make sure the office is a place people love coming to - every day Manage office vendors (cleaning, food, supplies, etc.) Handle hardware logistics (onboarding/offboarding, distribution, collection) Manage access to the office and system (badges, keys, the traveling portal, phone subscriptions etc.) Management Support Support management with administrative and operational tasks Run multiple AI agents and quality check the output Help coordinate internal processes and logistics Jump in where needed to keep things running smoothly What we’re looking for A service-minded person who genuinely enjoys helping others Positive energy - you make things better just by being there Organized and proactive - you see what needs to be done and do it Strong communicator, both written and verbal Comfortable handling multiple things at once in a fast-paced environment Experience in customer support or service (SaaS is a plus) Fluent in English; Swedish/Scandinavian is a plus Why join Storykit? Be part of a fast-growing AI company shaping the future of communication Work in a fun, ambitious, and supportive team A role with real impact across the entire company 30 days vacation, pension, wellness allowance, and more At Storykit, you’ll be in an open-minded environment where responsibility starts on day one. If you want to make a real difference—for both customers and colleagues—this is where you belong. This role is based on-site, with typical working hours from 08:30 to 17:00. To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. Apply today and let’s Storykit it together!

Gemkom Engineering and Machinery Filial

Gemkom Engineering and Machinery Filial is a newly established branch of the Turkish company Gemkom. It is a leading engineering and manufacturing company that operates in a number of areas and in various ways within the steel industry. We are participating in a project where Stegra AB establishes a steel mill in Norra Svartbyn in Boden where steel will be produced through an almost fossil-free process using hydrogen gas. Our mission is, among other things, to install machines used in steel production and includes work in mechanics, electronics and plumbing. We now want to employ Cleaners. The work tasks may include but are not limited to: Job Description · Clean offices, meeting rooms, reception areas, corridors, kitchens, dining areas, and other common spaces. · Sweep, vacuum, mop, and maintain floors in a clean condition. · Dust and wipe desks, furniture, shelves, windowsills, and other surfaces. · Empty waste bins and replace waste bags. · Clean and sanitize toilets, washrooms, and kitchen facilities. · Refill consumables such as soap, paper towels, toilet paper, coffee, tea, sugar, milk, and drinking water. · Prepare and serve tea, coffee, and other refreshments to employees, visitors, and guests as required. · Set up and maintain refreshment stations and meeting room catering before, during, and after meetings. · Wash and store cups, glasses, plates, and kitchen utensils. · Maintain cleanliness and hygiene of kitchenettes, coffee machines, refrigerators, microwaves, and other pantry equipment. · Monitor stocks of cleaning materials and pantry supplies and inform the Administration Department when replenishment is required. · Report maintenance issues, damages, or safety hazards to the Administration Department. · Use cleaning equipment and chemicals safely and in accordance with company procedures. · Follow all Health, Safety, and Environmental (HSE) policies and hygiene standards. · Perform any other reasonable duties assigned by the supervisor. Our headquarters are in Stockholm, and applications are received via the specified e-mail address.