
Capi Money · Accra
Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst...
Capi is building the financial infrastructure for emerging markets trade.
Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe,
and Remitly, we’re building the financial infrastructure that emerging markets deserve.
Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling
global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand
rapidly, create jobs, and be engines of prosperity for their countries.
Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like
to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team!
Take a look through Capi’s mission & values.
Our commercial team is the heartbeat of Capi - a collective of curious, driven, and hands-on builders. They’re constantly out in
the field, meeting customers, uncovering their challenges, and designing real solutions that make cross-border payments simpler
and faster. Powered by HubSpot, they stay structured and data-minded, transforming each interaction into insight, and every
insight into growth.
They thrive with an entrepreneurial spirit - self-starters who take ownership, rely on data to guide decisions, and are passionate
about supporting businesses in navigating their international payment challenges.
We are seeking a dynamic and results-driven Sales Manager.
This role blends sales and account management responsibilities to ensure that our customers derive maximum value from our
international payments platform.
You will work directly with customers to understand their needs, address challenges, and drive repeat transactions. By converting
leads, acquiring new clients, and following up on onboarded, inactive, and churned accounts, you will be pivotal in ensuring
customer satisfaction, retention, and growth.
This is a hands-on role involving both office work in Africa market and extensive field visits across the country.
Sales & Lead Generation
Customer Onboarding & Engagement
Account Management
Collaboration & Market Intelligence
continuous product improvements.
effective sales materials.
insights to propose process improvements and innovative solutions.
Experience
fintech, banking, international payments, or financial services.
Skills & Competencies
Additional Attributes
Additional Information
Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse,
inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process
easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re
happy to help.
Join our Ghana Sales team! We're recruiting a Regional Manager to take dedicated ownership of one of M-KOPA's most geographically ambitious corridors — spanning Bono, Bono East, Ahafo, and the Northern Regions. You'll build a high-performing team, shape your own strategy, and lead from the field across some of the most dynamic and underserved markets in West Africa. The Impact 💚 Your leadership will directly unlock financial access for everyday earners across Ghana's mid and northern regions. We've now served over 7 million customers across Africa, unlocking more than $2 billion in credit since we began. Every FSM you coach, every cluster you grow, every agent you develop is a direct pathway to financial inclusion for people who have been shut out of formal systems their entire lives. The Opportunity ** PLEASE NOTE - WE ARE LOOKING FOR CANDIDATES THAT WOULD BE HAPPY RELOCATING TO BONO, BONO EAST, AHAFO, AND THE NORTHERN REGIONS ** 🎯 Mission-driven sales leadership: You'll own a corridor that stretches across distinct regional markets, each with its own dynamics and untapped potential. Your decisions will directly shape how M-KOPA grows in Ghana. 🏆 Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for five consecutive years (2022–2026). 🚀 Scale challenges: You'll be leading 12 Sales Executives and 21 territories across geographically dispersed regions — building management depth, densifying existing clusters, and driving expansion in markets that are ready to move. 🌱 Environmental impact: We're carbon-negative, having avoided over 2.155 million tonnes of CO₂ emissions to date. 🔼 A deliberate pathway: This role has been designed as a route to Head of Sales. We're looking for someone ready to grow into that seat. What You'll Do At M-KOPA, you'll own regional performance end-to-end: sales delivery, productivity, people discipline, and sustainable growth across Bono, Bono East, Ahafo, and the Northern regions. You'll set strategic direction, lead from the field, and hold your region to the highest standard — building the machine and running it. Our sales teams own their clusters from territory strategy through to agent livelihoods, combining data-driven execution with purpose-driven field leadership that creates real financial inclusion across Ghana. Your Environment 💼 * Role type: Field-based, fully on-site with physical presence across regions and territories required * Locations: Based across Sunyani and Tamale * Team: 21 territories, 12 Sales Executives, and one Deputy Regional Manager across the BA and Northern corridors — active, growing, and ready for stronger leadership * Reports to: Head of Sales, Ghana * Direct reports: Field Sales Managers and Deputy Regional Managers Our Sales Approach 🚀 * Data-led decisions: Territory reallocation, resource deployment, and succession planning driven by scorecard trends and performance data — not instinct alone * Structured field presence: Regular time in strategic clusters to understand ground reality, coach FSMs on leadership development, and conduct regional execution audits * Proactive risk management: Risks identified early and escalated with solutions, not just problems * People-first pipeline: Promotion and succession decisions made deliberately, with leadership bench strength built for future expansion * Stakeholder relationships: External partnerships with local authorities, community stakeholders, and business partners to densify clusters and unlock new market opportunities What You Need This is not a typical Regional Manager role. You'll be handed genuine ownership of one of M-KOPA's most strategically critical corridors in Ghana — with the autonomy to build your team, shape your strategy, and make real decisions. If you love being in the field, thrive under pressure, and find deep satisfaction in watching people grow under your leadership, this role will energise you. Essential Experience: * 6–10 years' field sales leadership experience, with at least 4 years managing managers in a high-volume, field-based environment * Demonstrated ability to lead large, geographically dispersed teams across multiple regions, with a proven track record of consistent delivery against sales targets * Bachelor's degree in Business, Social Sciences, or a related field; MBA is an advantage * Experience in fintech, financial services, telecoms, or FMCG with large field sales or agent/distributor networks strongly preferred Location & Benefits * Field-based role with presence required across Bono, Bono East, Ahafo, and the Northern regions (based in Sunyani and Tamale) * Work within a high-energy, field-first Ghana Sales team operating across 16 regions * Professional development programmes and genuine progression pathway to Head of Sales * Family-friendly policies and well-being support * Career growth in one of Africa's fastest-growing fintechs Our Mission 🌍 We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact 💚 * Included ➕: $2 billion+ in credit unlocked, serving 7 million customers across 5 African markets * Connected 📱: 2.5 million first-time smartphone users connected to the digital economy * Prosperous 💰: 70% of customers use M-KOPA products for income generation; 35,000 agent livelihoods created * Green 🌱: 2.155 million tonnes of CO₂ avoided; 127,700 circular economy products provided Ready to lead the field and build something lasting across one of Ghana's most exciting growth corridors? Apply Now! WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.
WE ARE LOOKING FOR A TELESALES REPRESENTATIVE TO JOIN OUR CUSTOMER RETENTION TEAM AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS. As a Telesales Representative, you will play a key role in driving sales growth by connecting with existing customers over the phone. You will effectively introduce and sell M-KOPA's innovative products, achieving and exceeding sales targets while building strong and lasting customer relationships. Your contributions will directly support our mission of making essential products and services accessible to all. ABOUT US At M-KOPA, we believe in empowering our customers through affordable and accessible financial solutions. In this role, you’ll develop a deep understanding of our products to help customers unlock new opportunities, driving financial inclusion and innovation in underserved communities. Your work will go beyond sales—it will involve building meaningful customer connections, providing an exceptional experience, and fostering loyalty that drives repeat business. This is your opportunity to thrive in a dynamic, fast-paced environment and be part of a team committed to making a real impact. You will report directly to the Telesales Team Lead. WHAT YOU'LL NEED * Qualifications: HND/Bachelor’s degree in Business Management or a related field. * Experience: At least 2+ years in a corporate environment, with experience in the BPO or call center industry preferred. * Strong verbal and written communication skills. * Proficiency in MS Excel. * Excellent presentation, coaching, and people skills. * Result-oriented mindset with a focus on achieving and exceeding sales targets. * High ethics and integrity in all customer interactions. What You'll Do * Sales Excellence: Drive sales growth by proactively introducing and selling additional M-KOPA products to existing customers. Implement effective sales techniques to achieve and exceed campaign conversion and sales goals. * Customer Engagement: Build and maintain strong relationships with customers to foster loyalty. Handle inquiries, concerns, and objections professionally and promptly. * Quality Standards: Maintain high call quality benchmarks by delivering accurate and complete information to customers. * Productivity Goals: Meet expected talk time and call handling benchmarks while managing interactions efficiently to achieve daily and weekly targets. * Feedback and Reporting: Maintain accurate records of customer interactions and provide regular feedback to the Telesales Team Lead on campaign progress. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.
ABOUT US: Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions. Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives. Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people Our vision is to change and save as many lives as possible. ROLE BRIEF: The Finance Manager will play a key role in supporting the financial performance and operational effectiveness of the business. Operating within a dynamic and fast-evolving environment, the Finance Manager will oversee core finance processes This is an excellent opportunity for a qualified accountant who enjoys working in a collaborative, fast-paced setting and who is motivated to help build scalable finance processes within a growing organisation. RESPONSIBILITIES: Financial Control & Reporting * Coordinate the month-end close timetable with the finance team to ensure timely and accurate reporting. * Prepare monthly financial reporting, including variance analysis against budget and prior periods. * Support the preparation of board reporting packs and cash management reporting. * Support the maintenance of strong financial controls, ensuring the integrity and accuracy of financial records. * Prepare and review balance sheet reconciliations, investigating and resolving variances. * Assist with cash flow reporting and monitoring of working capital. * Support the preparation of annual statutory financial statements and audit process, acting as a key contact for auditors and coordinating supporting documentation * Manage indirect tax compliance, including preparation and submission of VAT returns and related filings. * Support the monthly payroll process with internal team(s) and external payroll bureau. * Review payroll reports and ensure payroll journals and reconciliations are accurately recorded as part of the month-end close. * Support intercompany accounting and group reporting processes across multiple entities. * Document and enhance financial policies, procedures and internal controls. Cost & Margin Analysis * Perform detailed analysis of operational costs and cost of sales, identifying key drivers and trends. * Own gross margin reporting, ensuring accurate cost allocation within the monthly financials. * Partner with People and functional leaders to ensure accurate classification of company resources by business line. * Manage accruals and prepayments relating to operational and overhead costs. * Partner with commercial teams to analyse partner commissions and delivery costs. * Assist departments in identifying cost optimisation opportunities and operational efficiencies. * Contribute to budgeting and forecasting processes, through partnership with commercial finance. Process Improvements * Identify opportunities to improve processes and reporting workflows that involve the finance team. * Support implementation of systems and automation to improve efficiency across finance operations. * Work with the wider finance team to improve the quality and usability of financial data, enabling better management reporting and decision-making Business Partnership * Build strong relationships with stakeholders across the business to ensure finance is viewed as a trusted advisor and strategic partner. * Prepare monthly function-specific reporting and work closely with budget owners to support financial decision-making. * Provide insights on cost management, margin performance and operational efficiency. REQUIREMENTS: Qualifications & Experience * Qualified accountant (ACA / ACCA / CIMA or equivalent). * 3+ years post-qualification experience, ideally in industry. * Experience working within a growing company or operational business environment. * Strong understanding financial controls, management accounting and financial reporting and principles, including IFRS and Irish GAAP * Experience supporting audit and statutory reporting processes. * Knowledge of indirect & direct tax compliance and financial regulations. Skills * Strong analytical and problem-solving abilities. * Highly organised with strong attention to detail. * Ability to work independently and take ownership of finance processes. * Strong understanding of financial controls, balance sheet management and the monthly close process. * Strong communication skills with the ability to explain financial information to non-finance stakeholders. * Strong ownership mindset with the ability to manage deadlines and deliver high-quality outputs in a fast-paced environment. * Advanced Excel skills and experience working with ERP systems (e.g. Xero, NetSuite) * Ability to leverage technology and automation to improve finance processes and reduce manual work. DESIRABLE: * Exposure to multi-entity or international organisations. * Experience in healthcare, technology or services sectors. WHAT ARE THE BENEFITS OF WORKING AT SPECTRUM.LIFE? * Full-time permanent contract * Competitive salary (Dependent on experience). * Remote or hybrid working options * 25 days annual leave * 24/7 EAP and a wide range of health and wellbeing supports * Extensive list of employee perks and benefits * Perks and Benefits https://app.box.com/s/zo4f2ipvf5gsnfnbhe0w2439zqk4rdhn