IT Operations Engineer

Humanit Stockholm AB

Vi söker en Operations Engineer inom Active Directory som vill arbeta med utveckling och leverans av IT-tjänster i en säkerhetskänslig IT-miljö. Dina huvudsakliga arbetsuppgifter kommer bestå av daglig drift, övervakning och larmhantering av infrastrukturplattformar samt att driva utveckling i inom ditt område. Som Operations Engineer kommer du att ha ett omväxlande arbete med breda ansvarsområden i en leverans som ombesörjer allt från tjänster kopplat till autentisering och behörigheter, 3rd line support och DNS. Som Operations Engineer kommer du att vara en del av ett större team som både jobbar mot externa leverantörer såväl som kollegor runt om i Sverige och Europa. För dig som individ finns det stora möjligheter till personlig utveckling och påverkan i den dagliga leveransen. Vi ser gärna att du är framåtriktad och lösningsorienterad. Du är förtroendeskapande, både inom den egna gruppen och mot övrig verksamhet, och du trivs i förändring med har en naturlig strävan mot ständiga förbättringar. Du har god samarbetsförmåga och ett ödmjukt förhållningssätt till människor omkring dig, och du har en god struktur i ditt egna arbete. Arbetsuppgifter: Hantering av Public key infrastructure Ansvar för drift av autentisering och behörigheter inom Active Directory Effektivisering och automatisering arbetssätt och system Övervakning och larmhantering av infrastrukturplattformar Patchning och systemuppdateringar 3rd line felsökning för ärenden inom infrastruktur Arbeta i projekt för nya tekniska lösningar Livscykelhantering Kompetenskrav: Gedigen erfarenhet av PKI/HSM Erfarenhet av ADDS/ADFS Erfarenhet av Exchange Kunskaper om IT-relaterade processer och ramverk såsom ITIL Önskvärda personliga egenskaper: Du brinner för teknisk felsökning i varierad storlek och komplexitet Du förstår och anammar högt IT-säkerhetstänk Du är en naturlig lagspelare och förstår vikten av samarbete och dela med sig av erfarenheter aktivt Du är ödmjuk och prestigelös, och tar gärna lärdomar av dina kollegor i det du kan mindre om Du är driven, tar egna initiativ och är självgående Du har ett strukturerat och metodiskt arbetssätt Du talar och skriver flytande svenska och engelska Har du erfarenhet av datacenterdrift eller certifieringar inom Microsoft/ITIL är det meriterande. 💚 Humanit Humanit handlar om att göra saker lite annorlunda, att på riktigt sätta våra anställda i fokus. Vi växer tillsammans och värdesätter engagemang och ambition. För oss är det viktigt att du får chansen att vara med och påverka vägen framåt. I utbyte erbjuder vi kompetens- och karriärutveckling genom varierande och utmanande uppdrag. Vi är inte branschinriktade och kan därför erbjuda en fantastisk variation bland uppdragen för dig som konsult. Självklart ser vi till att du får rätt utbildning och vi är väl medvetna om att det är det livslånga lärandet som bygger vår framgång. Tillsammans skapar vi framtiden 🚀 Tillsvidareanställning med fast månadslön Kollektivavtal Vi tillämpar sex månaders provanställning, inklusive maxat friskvårdsbidrag Utvecklingsplan Hälsoförsäkring + pension Förskottssemester Start: Omgående med hänsyn till uppsägningstid och när säkerhetskontroll är genomförd. Uppdraget är på heltid och är tillsvidare. Plats: Stockholm, Varberg eller Östhammar Ansökan: Vi rekryterar löpande. Så skicka in din ansökan redan idag! Sveriges 7:e bästa arbetsplats 2026! Humanit arbetar tillsammans med Great Place To Work för att vi skall bli Sveriges bästa arbetsplats. Och förresten: Som en aktiv del i ett samhälle med kulturell och social mångfald är Humanit’s ambition att präglas av inkludering och bred representation, samt vara en arbetsplats med lika möjligheter för alla. Humanit anställer, bibehåller, befordrar och i övrigt behandlar alla medarbetare och kandidater efter erfarenhet, kvalifikationer och kompetens, oavsett kön, religion, ursprung, ålder, sexuell läggning, könsidentitet eller funktionsvariationer.

SurePay

About SurePay Founded in 2016, SurePay is the leading account verification platform, relied upon by 250+ banks and thousands of organizations, to prevent fraud, misdirected payments, and reputational damage. Headquartered in Utrecht, we are scaling our platform and our team across Europe and beyond. About the role Until now, our IT Support has been a one-person powerhouse. As we scale and march toward our 2026 Strategy, we are evolving. In this role, you will be the backbone of our daily operations while serving as the primary executor of our Management Team’s AI policy. You will support our 120+ employees in staying online, secure, and—most importantly—augmented by the latest AI tooling. Your primary customers are our employees, and your primary goal is their productivity and the company’s technological evolution. IT OPERATIONS  * Onboarding /offboarding of new employees - set up/reset hardware (Apple) and configure access to all internal systems (Atlassian suite, Google suite, Github, AWS, etc.) * Manage device enrollment using MDM tools (e.g., Jamf, Kandji, or Mosyle). * Provide Tier 1 technical support for hardware and software issues via ticketing system, Slack/chat, and in-person. * Diagnose and resolve macOS errors, connectivity issues, and application bugs. * Support mobile productivity on iPhones and iPads (iOS/iPadOS). * Assist users with Google Workspace tools (Docs, Sheets, Drive, Calendar, and Gmail). * Device management & Automation (Jamf): enroll, scope, and deploy software packages to macOS and iOS devices. * Troubleshoot enrollment issues (DEP/ADE) and self-service app installations. * Monitoring on system usage, security threats and accessibility AI ADOPTION & ENABLEMENT  * Support various departments on their usage of GenAI tooling such as Gemini, ChatGPT and NotebookLM. * Be an advocate for AI usage within business departments, guide stakeholders on the best practices and bring innovative ideas to make the teams more efficient. * Evaluate new AI tools and their integration with existing systems (e.g. Jira/Rovo, Slack AI, Zoom AI, Hubspot AI integrations), support various departments with new integration work and guidance on best practices for AI usage, specific for their business cases, in close collaboration with the Security team. About you We are looking for a hybrid professional who can bridge the gap between traditional IT Excellence and the future of AI Productivity.   Experience: 4+ years in IT Support (Support Engineer, Helpdesk, etc.). Apple Expert: Deep knowledge of macOS (Ventura/Sonoma) and iOS. MDM Pro: Experience with Jamf (Pro, Protect, or Connect) and Apple Business Manager. AI Savvy: You don't just use ChatGPT; you understand the ecosystem (Gemini, NotebookLM, Claude Code) and are excited by the "Agentic" future.   Technical Nice-to-Haves: Coding/Scripting: Proficiency in Bash or Python for automation. Cloud/SaaS Admin: Experience managing Google Workspace and AWS IAM at scale.   Soft Skills: The "Translator": You can explain complex technical or AI concepts to a non-technical colleague with patience and a smile. Autonomous & Proactive: You don’t wait for a ticket to tell you something is broken. You see a gap in a process and you fix it. Organized: You can juggle 10 support tickets while researching a new AI plugin without losing your cool. What we offer * Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary) * 25 holidays  * Hybrid working setup (1 day per week in Utrecht) * MacBook Pro, iPhone, and all the tech you need * Travel costs covered (NS Business Card) * Pension plan * A culture of ownership, innovation, and autonomy * Friday drinks, offsites, and a quarterly company meetup * A diverse team of 35+ nationalities, driven by impact SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday. * We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments. * Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.  * Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment. * Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.   ABOUT SUREPAY  * Founded in 2016  * ± 130 employees * ±30 nationalities * Flat organisation and no hierarchy SurePay makes payments easier, more personal and even more secure. We are a fast-growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay’s mission to prevent payment fraud globally and accelerate our international growth. SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday. * We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end-users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments. * Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.  * Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment.  * Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions. MORE INFORMATION More information? careers@surepay.nl

Too Good To Go

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 21 countries, have together already saved over 500 million meals from going to waste  In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards. We’re looking for an exceptional IT Operations Engineer to join the Denmark superstar team at Too Good To Go in Copenhagen. YOUR MISSION The IT Operations Engineer is the Architect of Reliability. You are responsible for the "invisible" infrastructure that ensures our global workforce is secure and efficient. You bridge the gap between high-level Security policies and daily IT execution by building automated guardrails, proactive monitoring, and scalable workflows. YOUR ROLE Fleet Reliability & Compliance * Automated Patching: Design and manage the automated lifecycle of OS and third-party software updates via JumpCloud and SentinelOne. * Posture Management: Develop and maintain "Desired State" configurations. If a device drifts from our security baseline, your automation should identify and remediate it. * Audit Readiness: Act as the technical lead for IT audits (SOC2/ISO), providing the automated evidence and logs required by the Security team. Workflow Engineering * API Integration: Build and maintain the "connective tissue" between our tools (JumpCloud, Google Workspace, Slack, Youtrack) using Python and API calls to eliminate manual data entry. * Zero-Touch Excellence: Mature our onboarding/offboarding from "manual" to "automated" to "zero-touch," ensuring the IT Support team never has to perform a repetitive task twice. Observability & Data Integrity * SaaS Discovery: Implement automated checks to identify unauthorized SaaS usage and license waste. * Telemetry: Build dashboards that track fleet health, security agent coverage, and system uptime, providing data-backed insights to IT Leadership. Tier 3 Escalation & Standard Operating Procedures * Serve as the final technical escalation point for complex endpoint or identity issues. * Engineer the "Paved Road"—creating the scripts and tools that allow the IT Support team to solve complex problems safely. REQUIREMENTS * Systems Expertise: Knowledge of JumpCloud (Commands/Policies) and Google Workspace (GAM/Advanced Admin). * Scripting: Python for API interactions is required. Proficiency in Bash/PowerShell for endpoint management. * Infrastructure Mindset: Understanding of Version Control (Git) for managing IT scripts and documentation. OUR VALUES: * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE HAVE TO OFFER  * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,200+ colleagues across 21 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care. BENEFITS * WORK FLEXIBLY:  * Enjoy hybrid working from our great offices, at home or abroad. * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment). * Additional days off for significant life events * CELEBRATE & SOCIALISE * Regular social events like summer and winter parties. * Coffee, snacks and fully-equipped kitchens. * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups  HOW TO APPLY * We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. * Submit your CV and Cover letter in English. * Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.   A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.