
Fairphone · Amsterdam
ABOUT FAIRPHONE Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics indu...
Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the
electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team
from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom
to learn and grow - because that’s how we innovate and drive change together!
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a
fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different
perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and
thinking, “Yes, that’s me!”, then check out our vacancy below!
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However,
we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value
authenticity and encourage you to use your creativity!
Fairphone’s sales strategy is to successfully sell its products to consumers, companies and organizations who are keen to support
our movement towards a fairer electronics value chain. This not only means sales through Fairphone’s own webshop but also
cooperating with like-minded partners in the industry, such as operators, distributors, retailers/e-tailers: this is what our
Partners Sales team focuses on.
Drive Sales Growth & Strengthen Partner Relationships
Effective Forecasting & Pipeline Management
Collaboration & Team Alignment
and a positive partner experience.
Improve Market Intelligence
as industry best practices, product innovations, and sales techniques.
strategies.
Increase Brand Awareness and Representation
presence in the market.
a day off on your birthday! Additionally, the longer you stay, the more holidays you get!
We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with
unlimited courses and trainings.
subscription to our mental & physical well-being services (Inuka & Urban Sports).
JOIN LEPAYA! Joining Lepaya’s Commercial Domain as an Account Executive, you will be responsible for new business development, specifically hunting for new logos aligned with our refined ICP (+4k FTE). In this capacity, you will collaborate with an AM/CSM, who handles renewals, to develop strategic proposals and solutions that align customer needs with Lepaya’s offerings. As an Account Executive, you will own the full sales cycle—from prospecting and discovery to closing, within the Benelux market. You’ll work with Marketing to convert qualified leads into long-term subscription clients, ensuring our standard product packages are matched to client needs. For this role, we only accept Dutch-speaking candidates. Key Responsibilities * New Business & Expansion Development * Source, identify, engage, and close new business opportunities with new and existing logos, ensuring alignment between client objectives and Lepaya's offering * Lead the pre-sales process and ensure proposed impact goals are realistic and aligned with both client expectations and Lepaya’s delivery capabilities. * Nurture & develop newly won accounts until a stable, recurring revenue is achieved * Create territory and account plans to achieve sales objectives by effectively identifying and qualifying prospects and opportunities. * Source new potential leads through self sourcing, by attending events and lead generation * Collaborate with our Marketing teams to develop strategies for lead generation. * Stay informed about industry trends, competitor offerings, and market conditions to identify new business opportunities. * Strategic Client partnership * Foster strategic relationships with new clients, acting as a strategic advisor to align customer goals with Lepaya’s learning solutions. * Uncovers a prospect’s current processes, business challenges, and strategic goals * Organize advocacy initiatives together with our Marketing teams, such as events and webinars, to attract potential new customers. * Sell a standard product portfolio: Clearly articulate the value of our subscription offerings, focusing on fit and scalability over customization. * Develop strong strategic proposals for your potential customers answering customer’s needs and aligning with Lepaya’s solutions. Key Metrics for Success * Booked Revenue (80%) * Delivered Revenue (20%) What you will bring * 8+ years in B2B sales with a strong focus on new business development * Proven success in full-cycle enterprise sales, from prospecting to closing * Strong consultative selling skills * Preferably a background in EdTech/HRtech, or Learning/ HR environments * Excellent communication, strategic account management, and cross-functional collaboration skills. * Fluent in English and Dutch WHY YOU’LL LOVE THIS JOURNEY AT LEPAYA * A challenging role in a vibrant international scale-up * Our work-to-live scheme, which prioritizes health and wellbeing * Unlimited holidays and Lepaya Fridays - every other Friday, a day for yourself * Flexible hours and a hybrid working arrangement, we expect you to work from our office 3 days a week * Work from anywhere for 8 weeks/year * Access to Empowr, our well-being partner * Lots of opportunities to learn and grow, including internal career development: * Access to our Lepaya Academy to help you upskill * An internal hiring program to help you advance OUR MISSION At Lepaya, we empower professionals to thrive in their careers and lead happier lives, helping businesses reach new heights. Every member of our team plays a part in transforming how organizations grow and develop their talent. Through our Portal, Academies, and App, we deliver blended training programs for every career stage, enabling learners to learn, practice, and apply new skills that truly make an impact. Trusted by companies like KPMG, ING, Just Eat Takeaway, Bynder, Dell, Kraft Heinz, and BCG, we’ve upskilled over 26,000 learners in 2024 across 120 countries. Backed by $80M in funding, we’re on a mission to become the world’s leading upskilling platform — and we’d love you to be part of it. WHAT DOES IT MEAN TO BE A LEPAYAAN? We succeed together. We act and come up with solutions. We build for growth. We exceed expectations. We create meaningful impact. For a glimpse into our culture, explore our careers page. HOW WE LIVE DE&I At Lepaya, our diverse team embraces professionals of all backgrounds. We prioritize an inclusive environment where every member is valued and empowered. Your unique perspective is celebrated, ensuring you feel supported and encouraged to be yourself at work. WHAT’S NEXT? Ensuring a smooth candidate journey is our top priority. Here's a sneak peek into our standard hiring process: 1. An intro video call with Tracy, from TA, 2. An hour chat with Raymond, the hiring manager 3. A business case 4. A chat with a colleague and with one of our board members and finally, an offer! We're all about getting to know you better, so we'll invite you to our office for a face-to-face stage, where you can meet potential future colleagues and experience our awesome office vibes firsthand! EAGER TO JUMP ON BOARD? GET IN TOUCH!
YOUR MISSION Role Description At Nicolab, customer success is fundamental to our mission. We partner closely with physicians to ensure they realize the full clinical and operational value of our solutions. We believe that the greatest impact of our technology is achieved when it becomes an integral part of day-to-day clinical decision-making. As a Customer Success Specialist, you are responsible for helping customers successfully adopt and expand the use of Nicolab's solutions, including StrokeViewer and Nicolab Assist in EMEA. By building strong relationships with clinicians, understanding their challenges, and proactively supporting them throughout their journey, you help ensure they achieve meaningful improvements in workflow efficiency and patient outcomes. You play a critical role in shaping and executing Nicolab’s regional and company-wide Customer Success strategy, ultimately driving customer retention, regional adoption, and long-term customer satisfaction. Through data-driven insights, regular customer engagement, and close collaboration with our Commercial, Product, and Implementation teams, you identify opportunities to increase adoption, address risks early, and ensure customers continue to see value from our solutions. Ultimately, your work directly contributes to Nicolab's mission of empowering healthcare professionals with the right information at the right time. Today, our technology contributes to a 12% increase in patients being free from severe long-term disability after a stroke. As Nicolab Assist expands beyond stroke care into other clinical domains, you will help ensure that even more healthcare professionals and patients benefit from the impact of our technology. Key Responsibilities * Drive adoption of StrokeViewer, Nicolab Assist, and other Nicolab solutions across hospitals, clinicians, and regional stroke networks. * Execute Customer Success initiatives across the EMEA region and contribute insights to improve Customer Success programs and strategy. * Monitor customer usage, adoption, retention, and success KPIs to measure value realization, identify risks, and drive proactive actions that support successful outcomes. * Build strong relationships with KOLs, physicians, stroke teams, hospital leadership, and other key stakeholders. Develop customer champions and reference sites that support adoption and expansion opportunities. * Conduct regular customer reviews and engagement meetings to support adoption, address concerns, and maintain proactive relationships throughout the customer lifecycle. * Develop and maintain Customer Success Plans for assigned customers across EMEA, including biannual reviews of adoption goals, operational priorities, and customer success metrics. * Support customer retention by proactively identifying risks, strengthening customer engagement, and identifying opportunities for account growth in partnership with the Commercial team. * Represent the Voice of the Customer within Nicolab for the assigned customer base. * Work with Product, Development, Operations, and Commercial teams to address customer needs and priorities. * Deliver customer and partner training programs and support customer communications, including product updates, release notes, adoption campaigns, surveys, and training initiatives. * Support post-market surveillance activities by documenting and escalating customer feedback, complaints, and product observations in accordance with company processes, including the preparation of final post-market surveillance reports. YOUR PROFILE Qualifications * 2+ years of experience in a customer success, account management, or related role within the healthcare industry, or 2+ years in a hospital * Understanding of clinical workflows and the challenges faced by healthcare professionals in hospital environments. * Strong analytical and problem-solving skills, with the ability to identify customer risks, opportunities, and adoption trends. Ability to work with a strong cross department team to support technical, support, and training aspects. * Customer-centric mindset: Understanding of customer service principles and the ability to maintain a customer-first approach in all activities. * Professional fluency in English. * Tech savvy What you'll Bring * Understanding of hospital workflows and the challenges faced by clinicians in delivering timely, high-quality patient care. * A customer-focused mindset with a genuine interest in helping customers achieve successful adoption and measurable value from Nicolab solutions. * Ability to analyse customer usage data, identify adoption opportunities or risks, and take appropriate action. * Strong communication and relationship-building skills, with the ability to engage effectively with clinicians, hospital stakeholders, and cross-functional teams. * A collaborative approach and willingness to work closely with Commercial, Product, Implementation and Development teams to support customer success. * Strong organisational skills with the ability to manage multiple customer activities, priorities, and follow-up actions WHY US? We Offer You * Chance to make a real difference in patients' lives * Work in a stimulating environment with a motivated team * Flexible Employment Agreement: Part time / Fulltime / Freelance * Flexible working hours * Laptop + home office/IT equipment* * Employee Stock Option Plan (ESOP)* * Corporate programs including Employee Referral Program with rewards * Learning & Development opportunities including in-house training and coaching, professional certifications, and over 22,000 courses on LinkedIn Learning Solutions and much more. *All benefits and perks are subject to certain eligibility requirements Application Process * Interview with Recruiter/HR * Interview with Hiring Manager * Technical assessment with Peers (no managers present) * Prior employment verification check (reference/background check) * Interview with Executive
YOUR MISSION AT VOI As Public Policy Manager for Switzerland and Austria, you will build and nurture strong relationships with cities and key stakeholders, and influence critical regulatory and political processes in line with Voi’s policy strategy. You will collaborate closely with the Head of Public Policy & Communications – AT, CH, the wider Public Policy team, the HQ Policy team, and local operations to position Voi as the obvious micromobility partner for cities across the region. In this role, you will: * Develop and maintain relationships and partnerships with federal, local, and regional stakeholders. * Monitor regulatory developments and municipal requirements, assess their impact on Voi, and recommend future priorities. * Plan and support the implementation of favourable local and regional regulations for shared micromobility. * Own local partnerships and collaborate with political stakeholders and other third parties to support Voi’s licence and tender success. * Drive market-specific initiatives and priorities, including feature or operational changes needed to strengthen our position in tenders. * Represent Voi as a point of contact in relevant industry associations at the national level. * Support the Communications Manager in developing communications tactics, relevant content, and local communications strategies, including engagement with local media and journalists when needed. * Support the local operations team in understanding local regulations and resolving issues in line with the company’s interests. WHAT YOU NEED TO EMBARK You are an analytical, communicative, and commercially minded public policy professional who builds trust-based relationships and can confidently drive strategic discussions with publicly elected representatives. You enjoy working cross‑functionally and turning complex regulatory topics into clear, actionable priorities. You also bring: * A Bachelor’s degree in political science, communications, transport, urban planning, or a similar field, or equivalent experience. * 4+ years of professional experience in the political or public policy sector, e.g., in a city council, state parliament, company, or agency as a public policy consultant. * Professional fluency in German, French, and English, both written and spoken. * Strong presentation and communication skills, with the confidence to represent Voi externally. * Excellent writing skills and the ability to summarise complex political issues in simple, compelling messages. * A structured, analytical approach to identifying trends and upcoming regulations and assessing their impact. * Experience in the mobility sector is a plus. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest growing scale‑ups. * Get “skin in the game” through our employee options programme. * Build relationships with publicly elected officials and have a direct impact on the continued development of micromobility in the DACH region. * Enjoy unlimited free Voi rides and a dog‑friendly office (where applicable). * Work together with inspiring, motivated, and fun colleagues towards a common goal. * Join the micromobility revolution and be part of creating sustainable cities made for living, free from noise and pollution.