
Backbase · Amsterdam
Backbase is evolving into an AI-native organization. As the pace of change accelerates — in our product, our go-to-market, and the way we build teams — Talent A...
Backbase is evolving into an AI-native organization. As the
pace of change accelerates — in our product, our
go-to-market, and the way we build teams — Talent
Acquisition is becoming a strategic function, not a support
function.
We are looking for a Talent Acquisition Business partner to
be the recruitment partner for our Services Department , a
complex team to recruit for, with global reach,
unpredictable demand cycles, and a delivery-focused talent
profile that requires a recruiter who can stay ahead of the
curve.
This role sits at the intersection of hands-on delivery and
strategic partnership. You'll own the full recruitment cycle
for the Services department — building real relationships
with hiring managers, aligning priorities, and being the
person in the room who brings insight, not just candidates.
You'll also lead and develop two recruiters, helping them
grow while keeping the team's standards high.
What you'll own
● Strategic partnership with Services: Be the dedicated TA
partner for the Services department — not just a supplier,
but a trusted advisor who understands the team's structure,
priorities, and challenges. Run weekly stakeholder
check-ins, align on hiring plans before demand hits, and
make sure TA commitments are delivered with clarity and
pace. You're accountable for the relationship, not just the
roles.
● End-to-end recruitment delivery: Own the full cycle for
your portfolio — from intake and requirement-setting through
to offer. Lead structured intakes that produce real clarity
on the brief. Run candidate pipelines with discipline,
maintain healthy conversion rates, and keep a clear view of
what's open, upcoming, and on-hold at all times. When demand
outpaces capacity, you escalate early — not after the damage
is done.
● Sourcing & pipeline building: Source proactively for your
assigned roles — choosing channels based on the market and
the profile, not habit. Build and maintain passive pipelines
for high-priority and recurring role types so you're never
starting from zero. Use Backbase EVP messaging consistently
in outreach and apply candidate feedback to refine it over
time.
● Market insight & data-led advising: Bring the outside in.
Use market data to advise hiring managers on realistic
expectations — talent availability, time-to-hire,
compensation benchmarks. Track competitor hiring activity
and surface relevant signals to your HRBP. Your value isn't
just filling roles; it's helping the business make better
hiring decisions.
● Structured assessment & quality of hire: Run structured
screening aligned to the role brief and competency model.
Call it out when interviewer feedback is inconsistent or
unconvincing. You're a guardian of the quality bar, not just
a facilitator of the process.
● AI-assisted recruiting: Use AI tools actively to improve
the quality of briefs, outreach, and research. Keep ATS data
clean and support team reporting. You use pipeline data to
manage role health and communicate progress with confidence.
● Team development & contribution: Lead two recruiters —
giving structured feedback, supporting their development,
and helping them grow without doing the work for them. Share
learnings and best practice in team rituals and retros.
Contribute to team initiatives beyond your own portfolio.
The team wins together or not at all.
● Solid full-cycle recruiting experience, ideally within a
B2B SaaS, fintech, or professional services environment —
you know what great looks like in these talent markets.
● A track record of genuine stakeholder partnership — not
just status updates, but real advisory relationships where
hiring managers come to you for input, not just candidates.
● Comfortable holding the line on quality — able to push
back on a weak brief, challenge an unconvincing scorecard,
and advocate for the candidate experience without losing the
room.
● Experience using or implementing AI tools in a recruiting
workflow — you're curious about what's possible and
practical about how you apply it.
● Data-literate — you use pipeline metrics and market
benchmarks to frame conversations with hiring managers, not
just to report upwards.
● Experience mentoring or guiding experienced colleagues —
you're ready to step into a lead role and know that
developing others is part of the job, not a distraction from
it.
● Structured and organised under pressure — you can manage a
complex portfolio across multiple markets and still
communicate with clarity when things shift.
● You are already based in Amsterdam — the Services team
you'll be partnering with is here, and in-person presence
matters for building the kind of relationships this role
requires.
Talent Acquisition at Backbase is building the function that brings AI capability to recruiting, for real. As our TA Ops & AI Enablement Manager, you'll be the strategic and operational arm of our Senior TA Manager, owning the operational backbone of how we hire: the systems, data, workflows, and operating rhythm - and the recruiters who depend on them. You'll be the person who makes new AI tooling land with recruiters and change how work actually gets done on a Tuesday morning. Backbase builds the AI-Native Banking OS - the operating system that helps 120+ of the biggest banks in the world move from fragmented, legacy systems to unified, AI-native operations. Our Talent Acquisition function needs to reflect that same ambition. We're going AI-first, and this role is the connective tissue between our recruiters, our tech stack, and the AI capability we're building right now. Reasons to build with us 1. You'll operate at the intersection of AI and recruiting at a company where AI is infrastructure - built into how the company operates. 2. You'll shape how a global TA function adopts new ways of working - with real ownership over the stack, the workflows, and how change actually lands with recruiters. 3. You'll join a team that moves fast, builds things, and expects you to do the same. "We're rebuilding how the whole recruiting function works - from the ground up. The person in this role will decide where AI lands first, make sure it sticks, and set the standard for what great looks like. That's a serious mandate - and we're ready to back it." - HR Leader at Backbase You'll own TA operations end-to-end - from the operating rhythm and tech stack to the data pipelines and AI pilots that change how recruiters spend their time. This is an operator role for someone who's deeply curious about AI, builds their own tools, and knows how to take a team through a meaningful transformation. Your scope spans systems, process, people, and governance across a global TA function. That means: ● Act as the strategic and operational arm to the Senior TA Manager - drive the TA operating rhythm (weekly pipeline reviews, hiring forums, leadership reporting, QBR prep), translate strategy into execution, and bring data to every key decision ● Own the full TA tech stack - Greenhouse, LinkedIn Recruiter, sourcing, CRM, scheduling, and assessments - including configuration, integrations, vendor relationships, license management, and data hygiene ● Map and continuously improve recruiter workflows, hiring manager experience, and candidate journeys - strip out manual steps, automate repetitive work, and reduce cycle time ● Build and maintain TA dashboards and reporting across pipeline health, time-to-fill, quality-of-hire, source effectiveness, recruiter productivity, and NPS - dashboards that people actually use ● Run interviewer enablement and hiring manager partnership - structured interview kits, scorecard hygiene, calibration sessions, and the training that keeps hiring quality consistent across regions ● Partner with our AI Architect to identify where AI lands first in the recruiting workflow, design pilots, get agents into recruiters' hands, train the team, measure impact, and iterate ● Build internal tools and workflow automations when the team needs them - using no-code and low-code platforms like Power Apps, Retool, or Glide, automation tools like Make, Zapier, or n8n, and AI app builders like Lovable, v0, Replit Agent, or Claude Projects ● Keep TA processes GDPR-aligned and data-minimizing across recruiters working in India, the US, EMEA, and APAC - sensible governance over AI in candidate processes, without blocking experimentation ● Translate recruiter pain into concrete AI use cases, and turn AI capability into something a working recruiter can pick up and run with You're an operator who lives in both sides of this role - strong on TA fundamentals, and curious enough about AI to be building tools, running automations, and shipping things on the side. You've built real things: low-code apps, automations, custom GPTs, AI-assisted internal tools. You know TA metrics cold, you've moved teams through process and tooling shifts, and you hold your own with senior leaders, engineers, and recruiters in the same conversation. Your track record also shows: ● 5+ years in TA Operations, Recruiting Operations, or Recruiting Enablement at a global SaaS or tech company ● Deep hands-on experience with Greenhouse or a comparable ATS - admin, reporting, integrations, and configuration, not just end-user familiarity ● A genuine building habit - you've shipped low-code apps, automation workflows, custom GPTs, or AI-assisted internal tools, and you can show us what you've made ● Comfort with data - spreadsheets at minimum, BI tools like Looker, Tableau, or Mode welcome, and SQL a real plus ● A proven record of leading a team or function through a tools or process change, with a before-and-after story to back it up ● A pragmatic read on AI - you're energized by it, and you're also clear-eyed about hallucination, bias, and candidate experience risks ● Strong communication skills across levels - you can hold space with a VP, partner with an engineer, and run a recruiter training in the same day Why Backbase Backbase operates across more than 30 countries, with teams in Amsterdam, Atlanta, Hyderabad, Singapore, and beyond. We work with 120+ of the biggest banks in the world, and our people sit at the center of one of the most complex technological shifts in financial services. The scale is significant, and so is the work. We also offer: ● Hybrid working model with flexibility ● Direct access to senior leaders and cross-functional teams - no layers in the way ● A team that moves fast, values ownership, and expects you to bring your ideas to the table ● The chance to set the standard for AI-first recruiting at a company that's already building AI into its core ● A culture that rewards builders - people who ship, iterate, and raise the bar without waiting for permission
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Tokyo, Japan ABOUT THE ROLE We are hiring for a Senior Talent Acquisition Business Partner to join our Japan Go To Market hiring efforts. In this role, you will act as a true talent advisor and go-to-market specialist, driving the expansion of our sales and GTM teams. You will operate autonomously, utilizing your deep market expertise, AI-driven strategies, and extensive network to hire top-tier talent for Cloudflare. RESPONSIBILITIES * End-to-End Recruitment & Talent Strategy: Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan. * Proactive Pipeline & Passive Candidate Outreach: Draw upon your extensive network of industry contacts and candidates to build pipeline strategies for a variety of GTM roles with a heavy focus on Account Executives and Customer Engineers. * Stakeholder Management & Advising: Build and maintain solid relationships with the GEO VP and cross functional stakeholders, including Finance, HRBPs and compensation teams. * AI-Driven Efficiency & Process Optimization: Integrate AI tools to enhance your daily productivity, such as using generative AI to craft highly personalized outreach messages at scale, automate repetitive administrative workflows, and synthesize market data to inform your talent strategies. * Data Utilization & Analytics: Use data analytics to inform recruitment strategies, actively analyzing metrics such as time-to-hire and source efficiency to drive decisions and optimize processes. * Employer Branding & Market Awareness: Lead and execute strategic employer branding initiatives tailored to the Japan market to elevate Cloudflare's profile as a top destination for GTM talent. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Extensive GTM Recruiting Experience: You are a respected Senior Recruiter with a proven track record of success, and well-versed in your craft. * Strategic Problem Solving: You operate two "plays" ahead and can anticipate potential bottlenecks or challenges before they have a chance to materialize. You regularly resolve complex issues with little support from managers and make sound decisions that drive positive business outcomes * Negotiation & Closing Skills: You are an effective negotiator who is often able to get candidates over the line who might have otherwise taken offers elsewhere. You understand and can explain Cloudflare’s value proposition * AI & Tool Proficiency: You bring innovative solutions to your role, actively leveraging AI automation (such as AI-powered sourcing assistants and LLMs for complex Boolean logic/market mapping) to multiply your efficiency. You also must have a good grasp of the advanced features of modern recruiting tools * Candidate Experience Focus: You are well organized and proactive, ensuring candidates rarely stay in the 'gray stage' for extended periods while communicating clearly about any delays. * Communication: While the majority of your work experience will be in Japanese, we do require you to comfortable with written and verbal communications in English to work with cross functional teams globally What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Own the strategy behind the infrastructure that keeps a global business running Great infrastructure isn't just about keeping systems online—it's about enabling an entire organisation to move forward with confidence. As Senior Product Owner for Data Centre Services, you'll shape the strategy, roadmap and evolution of one of ASSA ABLOY's most business-critical infrastructure platforms. If you're an experienced infrastructure professional who enjoys combining deep technical expertise with product ownership, stakeholder leadership and strategic decision-making, this is your opportunity to influence technology at a global scale. Why this role matters Every digital service across ASSA ABLOY depends on resilient, secure and scalable infrastructure. In this role, you'll ensure our Data Centre Services continue to meet the needs of a growing global organisation while evolving to support tomorrow's business priorities. Working at the intersection of technology, operations and business, you'll translate complex requirements into clear product direction, balancing reliability, innovation and long-term value. Your decisions will directly influence how critical infrastructure services are delivered across our global IT landscape. The role As Senior Product Owner for Data Centre Services, you'll have end-to-end ownership of a business-critical infrastructure product—from defining its vision and roadmap to ensuring operational excellence and continuous improvement. You'll work closely with engineers, architects and business stakeholders to prioritise investments, guide agile delivery and ensure the platform remains secure, compliant and aligned with business objectives. What you'll work on Define and evolve the product vision, roadmap and backlog for our global Data Centre Services platform. Translate business and customer requirements into prioritised user stories, acceptance criteria and successful agile deliveries. Drive continuous improvements across service reliability, security, compliance and user experience. Work closely with cross-functional teams to shape technical direction and product decisions. Manage product lifecycle activities, including budgeting, forecasting and operational performance. Build trusted relationships across the organisation, influencing decisions and aligning teams around shared priorities. What will help you succeed Significant experience delivering and owning enterprise IT infrastructure or Data Centre Services within large, global organisations. Deep technical expertise (10+ years) across data centre technologies, cloud platforms, virtualisation, networking and infrastructure services. Experience as a Product Owner, Infrastructure Lead, Technical Lead or similar role with responsibility for product or platform ownership. Strong communication and stakeholder management skills, with the ability to influence without formal authority. A proactive, analytical mindset with the confidence to make informed decisions and drive initiatives independently. Why ASSA ABLOY At ASSA ABLOY, you'll help shape the infrastructure that supports secure access solutions used by millions of people every day. You'll join an international technology organisation where ownership is encouraged, collaboration comes naturally and your expertise will have a visible impact. Meaningful mission – Shape resilient infrastructure that enables secure access solutions trusted around the world. Innovation & scale – Work with modern infrastructure technologies across a complex global IT environment. Autonomy & trust – Own a business-critical platform and influence its strategic direction in a culture built on accountability. Growth & development – Expand your expertise through international collaboration, continuous learning and long-term career opportunities. Work–life balance – Enjoy a hybrid working model (three days in the office, two remotely) within a culture that supports flexibility, wellbeing and sustainable performance. Ready to shape the future of Data Centre Services? If you're looking for a role where your technical expertise, product ownership and leadership can influence technology on a global scale, we'd love to hear from you. Apply today — we review applications continuously. We’re committed to building diverse, inclusive teams and encourage applications from all who see themselves thriving here. To protect your personal data, we do not review applications sent via email or post. For questions about the role or process, contact Léa Rein, Senior Talent Acquisition Business Partner. Let’s create a safer and more open world — together. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.