Lead Pre-Sales 🇧🇪

Alan

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ YOUR MISSION Our Pre-Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers and we're looking for the next Sales engineer to join it. Here are the main missions of the team you will join: * Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools; * Listen and understand prospects’ needs and work internally on how Alan can address them best; * Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts; * Join the customer acquisition journey to evangelize our services and products; * Act as voice of the customer feeding Alan’s platform roadmap; * Prepare handover for delightful customers’ onboardings; * Participate to and eventually coordinate the most complex customer onboardings; * Work in close collaboration with your peers in France to insure good practice sharing and build a global playbook. Your role will be to lead and coordinate Pre-sales strategy on the most complex deals. You will be at the driver seat, shaping and scaling this function, bringing both operational excellence and strategic vision within a recently created team and edit the company to make our Sales teams the most effective of all! ⭐ OUR AMBITION IN BELGIUM ⭐ Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 1200+ companies, and delighted 90.000+ members so far. Our local team is growing (so far we went from 0 to 70+ in just over 5 years 🚀). We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our pre-sales will ensure we continue to expand in the enterprise and public segments. Being at Alan means joining a team of talented, committed and passionate colleagues. We move fast, with a lot of ownership, and are proud to tackle big problems! ⭐️ YOU WILL BE A GREAT FIT AT ALAN IF ⭐️ * You have at least 4+ years of experience working in a SaaS environment; * Fluent written and verbal communication skills in English * Fluent written and verbal communication skills in Dutch OR French * You are based in Belgium * You are experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s; * You master the art of pitching a product with transparency and without overselling its capabilities ; * You quickly get to the root cause of customers concern through active listening and requirements elicitation; * You are assertive and know how to handle objections in a complex environment; * You have the ability to break down complex issues and identify product gaps to define the best product solutions; * You are great at sharing the right insights and context to influence the product we build; * You thrive at high level stakeholders’ management; * You excel at prioritizing tasks while living up to commitments; * You love teamwork and are always eager to learn and grow; It would be even better if you have: * Being fluent in both Dutch AND French is a big plus * Experience in Insurance or Health platforms * Experience in end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s * Experience in HRIS / Payroll solutions For this opportunity, we are aiming to hire within the C1-E level range. 🙌   PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: * Fair rewards. Generous equity packages complement your base salary. * Flexible Office. Amazing office space at our HQ in Brussels, sponsored co-working hubs in Ghent or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. * All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. * Flexible vacation policy and flexible working hours. Organize your  time as you  wish. * Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). * Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) * Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. * Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. * Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info. #LI-DNP

Alan

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ CSM AT ALAN ⭐️ The Customer Success Manager (CSM) is accountable for ensuring our health services are delivering value to our customers by leveraging different assets (B2B / B2C / B2B2C) to reach loyalty and satisfaction.  This is driven by a clear understanding of customers’ needs, a stellar onboarding on the platform and a proactive product education. Ultimately, the mission of the CSM is to maximize client's value through three drivers:- Maximize adoption of our health services- Build high satisfaction and customer's loyalty- Turn customers into brand ambassadors to generate incremental business through word of mouth. To achieve this you will work closely with the Key Account Managers. The work of the CSM should lead to less churn, easier renewals and cross/upsell opportunities. ⭐️ YOUR MISSION ⭐️ Build engagement throughout the whole customer journey * Ensure the successful onboarding of new administrators  and provide advanced product education  * Promote Alan products and services to generate massive adoption by the employees and the admins  * Handle admins incoming requests regarding operational tasks * Work alongside the Key Account Manager’s team during the contracts renewal period * Identify and execute out-of-the-box initiatives to engage Alan customers * Globally, instill a customer-centric approach to allow our clients to achieve their goals through Alan  Drive change in our products and services, and act as voice of customers towards our product teams  Participate to the team creation. The CSM team is still in building mode at Alan Belgium, so we expect you to have one foot in the present and the other in the future * Collaborate on building all processes and documentation * Connect with the other crews and communities at Alan  * Set the standard of what CSM should be at Alan!  * Scale the practice by writing the CSM playbook or taking the role of a referent among the team on a topic you like Ensure client’s loyalty * Build and maintain strong customer relationships with key stakeholders * Display a customer-centric approach to allow our clients achieve their goals through Alan * Quickly identify potential signals of dissatisfaction, identify and implement solutions to respond to them * Support Key Account Managers during the renewal season ⭐ YOUR PROFILE ⭐ You will be a good fit to join the Sales team at Alan if you have * Proven track record in customer success or account management (minimum 3 years) * Strong client-centric mindset with experience in delivering tailored solutions * Ability to communicate, present, and influence key stakeholders at all levels, including C-suite * Experience in leading cross-functional projects with various teams (Product, Sales, Engineering, Data) * Analytical and problem-solving skills, with the ability to create data-driven reports * Excellent communication skills in both Dutch and English (French is a strong plus) * Ability to work independently and adapt quickly in a fast-paced environment Genuine interest in health and wellbeing, with a willingness to develop in-depth industry knowledge 🙌   PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: * Fair rewards. Generous equity packages complement your base salary. * Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. * All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. * Flexible vacation policy and flexible working hours. Organize your  time as you  wish. * Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). * Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) * Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. * Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. * Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

Alan

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE PARTNERSHIP DEVELOPMENT JOB ⭐️ We're looking for a Partnership Developer to lead and expand our partnership strategy in Belgium. You'll be responsible for identifying, building, and managing strategic partnerships that drive growth in our self-serve segment, with a focus on management companies and small businesses. Strategic partners are organizations who recommend us to their customers, driving member acquisition (online signatures & lead generation) and brand expansion (visibility). You'll be at the forefront of building these relationships and creating scalable partnership programs. Your key missions: 1. Scout & close new strategic partners. Think social secretaries, business federations, accountants, insurers, … and many more. You'll personalize pitches for each partner type, manage the full cycle from initial outreach through contract negotiation, and build a robust pipeline of high-potential partnerships. 2. Drive ongoing activation by serving as the main point of contact for partner success. This means regularly engaging with partners through check-ins and updates, providing them with marketing collateral and product information, coordinating joint campaigns and communication calendars (think newsletters, webinars, joint press release, … ), identifying opportunities to increase partner engagement and member conversions, and troubleshooting any issues that arise. A significant portion of your time will be dedicated to ensuring partners are actively promoting Alan and achieving results. 3. Nurture & optimize your partner portfolio through strategic relationship management, performance reviews, and continuous improvement initiatives. You'll identify underperforming partnerships and implement action plans to optimize results, while scaling best practices from top performers across your entire partner network. 4. Drive results by tracking key metrics (member acquisition, contracts signed, generated ARR, conversion rates, partner engagement) and reporting on partnership ROI. You'll maintain accurate tracking in CRM systems, conduct regular performance analyses, and provide data-driven insights to inform strategic decisions and resource allocation. You'll own the full partnership lifecycle—from prospecting to performance optimization—with a strong emphasis on partner activation and engagement to ensure partnerships deliver measurable business impact for Alan in Belgium. You'll work cross-functionally with other teams (legal, product, sales …) to ensure each partnership launches successfully. ⭐ IS IT YOU WE’RE LOOKING FOR? The ideal candidate will bring versatility and strong fundamentals in partnership development, in addition to proven marketing experience. They should be excited about pioneering Alan's presence in Belgium, helping us establish thought leadership in the SME/entrepreneur community while effectively converting brand visibility into tangible business opportunities for our sales team. You may be a great fit at Alan if you have/are: * 5+ experience in partnership development * Full English Fluency (written and spoken) * Native-level of French and/or Dutch * A previous experience creating and executing marketing campaigns. * A strong ability to measure impact and ROI of the partnerships you design. * Excellent networking and pitching skills with other partnership managers as well as C-levels. * Strong communication and content creation skills. * Entrepreneurial mindset: self-starter who thrives in a fast-moving environment. * Strong ownership and accountability in delivering results. * Collaborative and able to influence cross-functional teams. For this opportunity, we are aiming to hire within the C1-Dlevel range.   🙌 PERKS & BENEFITS At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: * Fair rewards. Generous equity packages complement your base salary. * Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. * All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. * Flexible vacation policy and flexible working hours. organize your time as you wish. * Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. * Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners). * Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. * Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture. * Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.