
Newrelic · Bangalore
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers c...
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an
intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex
systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready
to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful
observability tools across different technologies and distributed systems, enabling software engineering teams to quickly
identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.
Service Levels is one of New Relic's most commercially critical products — it powers SLO compliance and reliability measurement
for thousands of customers. We're looking for an experienced Engineering Manager to lead a senior, high-performing team building
the next generation of service level management at scale. You'll lead a team that includes lead-level engineers with deep domain
expertise, and your value will come from enabling their best work — not directing it. You'll own delivery, quality, and team
health while partnering closely with product and design to ship features that directly impact New Relic's commercial momentum.
What you'll do
This role requires
discussions
Bonus points if you have
encourages continuous improvement.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable
bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and
abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and
perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our
mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to
resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model
allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete
employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background
check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with
applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not
accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a
signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing
requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in
any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual
orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or
other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
DEINE AUFGABEN Deine Mission Wir bauen Software, die komplexen Teams hilft, gemeinsam klarer zu denken – über Organisationsgrenzen, Zeitzonen und Sicherheitsanforderungen hinweg. Zu unseren Kunden zählen Behörden, Unternehmen und Verteidigungsorganisationen, die sich auf uns verlassen: nicht nur als Kollaborationslösung, sondern auch in Sachen Datenhoheit und Betriebssicherheit. Das ist ein hoher Anspruch – und wir nehmen ihn ernst. Als Engineering Manager verantwortest du zwei Produktteams (Frontend, Backend, Fullstack) von Anfang bis Ende. Du sorgst nicht nur dafür, dass alles läuft – du schaffst die Voraussetzungen dafür, dass gutes Engineering überhaupt möglich ist. Du arbeitest am System, nicht nur darin: Du baust das Operating Model auf, das planbare Delivery und echtes Wachstum ermöglicht. Das ist eine Build-Rolle – du richtest ein, was noch nicht existiert, und hältst es zusammen, wenn es steht. Deine Aufgaben * Führung der Engineers – Du übernimmst Verantwortung für das Performance Management von Anfang bis Ende: regelmäßige 1:1s, ehrliches Feedback, individuelle Entwicklungspläne – und die schwierigen Gespräche, die dazugehören, wenn du Menschen wirklich weiterbringen willst. Du steuerst außerdem den Hiring-Prozess für deine Teams. * Delivery, Qualität und Flow – Du bist verantwortlich für die Ergebnisse deiner Teams: planbare Lieferung, klare Qualitätsstandards und Outcome-KPIs, die du mitdefinierst und konsequent nachverfolgst. * Operating Model – Du etablierst die Routinen, Prozesse und Leitplanken (Engineering-Standards, Sicherheit, Compliance), die dafür sorgen, dass deine Teams gut arbeiten können – und stellst sicher, dass diese auch wirklich gelebt werden. * Priorisierung und Fokus – Du hilfst deinen Teams, den richtigen Ausgleich zwischen Geschwindigkeit, Qualität, Scope und Impact zu finden. Du übersetzt Produkt- und Unternehmensstrategie in konkrete Engineering-Prioritäten – und schützt den Fokus, wenn es darauf ankommt. * Beitrag auf Führungsebene – Du bringst technische und delivery-relevante Themen auf die Agenda der Führungsebene. Du bist aktiver Teil des Tech-Leadership-Teams und gestaltest die technische Ausrichtung von Conceptboard mit. DEIN PROFIL Must Haves * Du hast Performance Management, Growth und Hiring wirklich eigenverantwortlich vorangetrieben - inklusive Job Descriptions, Interviews und allem was dazu gehört. * Du scheust schwierige Gespräche nicht, sondern betrachtest sie als Teil deiner Arbeit. * Du verfügst über ein ausgeprägtes Gespür für Teamstrukturen und weißt, wie man Teams aufbaut, die strategische Prioritäten tatsächlich umsetzen können, statt nur den Status quo aufrechtzuerhalten. * Du kannst nachweislich nachhaltige Engineering Operating Models von Grund auf aufbauen – Erfahrung mit der Sanierung von Teams ist hier entscheidend. * Bereits gut funktionierende Teams zu leiten, ist der einfache Teil. Die Verantwortung für die Engineering Culture – die Practices, die Standards, die Routinen – zu übernehmen, ist etwas, das du aktiv anstrebst. * Du verfügst über technisches Fachwissen, um bei den Engineers auf Augenhöhe mitzureden, Kompromisse souverän abzuwägen und zu erkennen, wenn etwas nicht in die gewünschte Richtung läuft – ohne dabei der beste Engineer im Raum sein zu müssen. Nice To Have * Nachweisbare Erfahrung in der Organisationsentwicklung im Software Engineering – Aufbau von Strukturen, Förderung von Mitarbeitenden oder Skalierung von Teams durch sinnvolle Veränderungen. DAS ERWARTET DICH BEI UNS * Flexibilität – Genieße umfassende Freiheit bezüglich deines Arbeitsortes und gestalte deine Arbeitszeiten ganz nach deinen Bedürfnissen. * Eigenverantwortung – Bei uns hast du die Möglichkeit, selbstständig und eigenverantwortlich zu arbeiten, unterstützt von einer flachen Hierarchie und kurzen Entscheidungswegen. * Internationalität – wir arbeiten in einem globalen Team, das kulturelle Vielfalt schätzt und fördert. Unser internationales Netzwerk ermöglicht es dir, weltweit Kontakte zu knüpfen. * Zusammenhalt – Wir wissen, wie wichtig persönliche Treffen sind, um den Teamgeist zu stärken. Daher organisieren wir regelmäßig Social Events. * WettbewerbsfähigeVergütung – Du erhältst ein attraktives Gehaltspaket und 30 Tage Urlaub pro Jahr. * Mitarbeitervorteile – Nutze eine Vielzahl von Vergünstigungen über unseren externen Corporate Benefits Partner.
As an Engineering Manager in the Website squad, you will lead a pivotal team within the Acquisition Value stream, shaping the merchant journey from the first impression to the final hardware purchase. This team owns the public and marketing web experience, which is critical to SumUp’s overall growth and revenue. The role combines technical leadership, organizational impact, and cross-functional collaboration. You will drive delivery excellence, strengthen engineering culture, and elevate technical quality across the squad while leading strategic initiatives like the ongoing Content Management System (CMS) migration. WHAT YOU'LL DO * Lead a squad of 4 Fullstack Engineers, mentoring talent, setting performance frameworks, and building a high-performing, inclusive team. * Oversee the squad's technical direction and elevate technical quality, ensuring the long-term stability, performance, and scalability of our web platform. * Lead and conclude the ongoing migration to a different CMS to improve marketing agility and content delivery efficiency. * Build a measurable engineering organization using metrics like DORA to guide improvements in productivity, quality, and delivery efficiency. * Partner closely with Product, Marketing, Design, and Platform teams to enhance product impact and delivery predictability. * Become a significant contributor to product roadmaps and present early engineering strategies that align technical priorities with the Acquisition Mission. WHAT WE'RE LOOKING FOR * You have 8+ years of software engineering experience, and experience building and leading an engineering team or squad. * You possess strong technical depth in modern web technologies and architecture. Our core tech stack is React, Next.js, TypeScript, Go, microservices, and APIs. * You have a demonstrated track record of leading large-scale migrations or technical transformation projects. * You have proven experience in engineering best practices, including on-call rotations, observability, testing, and CI/CD pipelines. * You are an exceptional communicator capable of managing stakeholders across both technical and non-technical domains. BONUS POINTS (NICE TO HAVE) * Experience with CMS platforms like Builder.io or Contentful and managing web infrastructure at scale. * A background in Growth, Lifecycle, or e-commerce domains. * Understanding of SEO, personalization, and experimentation frameworks. * Experience leading teams through organizational or structural transitions. Why you should join SumUp? 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp’s future success 📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🚵🏾♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp: Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
We’re looking for a Senior Engineering Manager to join Smartly’s Creative Engineering group to lead a team responsible for building and maintaining integrations with multiple advertising platforms. The team plays a key role in enabling Smartly’s creative offering by ensuring our systems connect seamlessly with external partner APIs and services at scale. The team designs, builds, and operates high-scale integration services that are relied on by some of the world’s largest advertisers. These integrations are a critical part of how creatives are delivered, managed, and optimized across channels, making the team’s work central to the overall product experience. The main technologies used by the team include: * Node.js, TypeScript, PostgreSQL, Kafka, Redis, Kubernetes * React for selected UI workflows * Deep integrations with external advertising platforms and the broader Smartly infrastructure As an Engineering Manager, your role is to ensure the team focuses on the highest priority work with predictable timelines, delivering high quality outcomes with clarity of purpose, while building reliable and scalable systems that our customers can trust. WHAT YOU’LL DO: * Lead and facilitate an autonomous Fullstack team responsible for the end-to-end delivery of channel integration, working closely with your product manager counterparts to align priorities and drive impact. * Champion team member growth through coaching, regular 1:1s, and clear personal development planning, fostering a culture of technical excellence. * Identify blockers and tackle ambitious technical problems to add your mark to our engineering culture. WHAT WE’RE LOOKING FOR: * You are an experienced people leader with proven ability in building and leading high-performing teams * You have experience throughout the full software life-cycle in an environment with high-availability demands and active user-base * You have experience in various agile development practices as well as the pragmatism to know which tradeoffs are acceptable and a sharp focus on delivery. * You have empathic and user-focused mentality: you care deeply about the product experience, you understand users’ motivations and frustrations, and you genuinely want to help them * You are comfortable being hands-on to guide the team on technical decisions, system design and best engineering practices. * You have the ability to work from our Helsinki office three days a week WHAT WE OFFER YOU At Smartly, we offer a place where you can advance your career. Here, you'll find: An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged. Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth. Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave. Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities. Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually. Apply Now and Build Your Future with Smartly! Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together #LI-HYBRID ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.