Sr. Compliance Specialist, Global Compliance & Ethics (Bangkok-based, Relocation Provided)

Sr. Specialist - On-site End User Support

On

Team: Security & Corporate Tech | Workspace Technology & Services | Service Management Location: Portland IN SHORT Following the successful integration of our Global Service Desk (GSD) handling foundational Level 1 requests, we are elevating our on-site Tech presence. The On-Site End User Support Sr Specialist serves as the primary escalation point for the GSD and the face of Workspace Technology & Services in our offices. This role shifts away from high-volume, L1 ticket resolution. Instead, it is a proactive, problem-solving, and high-empathy role focused on complex technical challenges (Level 2+), seamless walk-in support, and flawless A/V event execution. You thrive on technical curiosity and prioritize the user experience, ensuring every team member leaves with a solution and a positive experience. “You are the person people go to when the manual doesn’t have the answer.” While the L1 team follows the script, you write it. You possess the patience to handle stressed users face-to-face, the foresight to anticipate event needs before they become issues, and the professional expertise to communicate complex technical concepts to non-technical leaders.   YOUR MISSION  The key responsibilities include but are not limited to the following: * Elevated Walk-In & Escalation Management: Manage the on-site walk-in Tech Basecamp, providing high-touch, empathetic, and rapid face-to-face support. Act as the final point of resolution for complex hardware, software, and SaaS issues escalated by the GSD. Provide premium, fast-tracked support for high-priority stakeholders and business leaders, focusing on application performance and seamless access. * Root Cause Analysis (RCA) & Proactive Solutions: Move beyond temporary workarounds. Identify recurring patterns in issues and collaborate with engineering/operations teams to implement permanent fixes. * Knowledge Management & L1 Enablement: Serve as the technical feedback loop for the GSD. Author and maintain SOPs and technical documentation that empower L1 to resolve more issues on first contact, specifically around SaaS identity, access, and endpoint behaviors. * Endpoint Lifecycle & Project Execution: Collaborate with cross-functional Tech teams (e.g. Security, Operations, Engineering) to execute regional technology projects. This includes managing the full end-to-end lifecycle of hardware (procurement to disposal), deploying and troubleshooting MDM policies, ensuring global endpoint compliance, and managing localized hardware refreshes.  * A/V Support/Maintenance & Event Collaboration: In offices where we do not have an AV team, this position owns the day-to-day operation and health of our local office A/V hardware. Anticipate, plan, and provide hands-on technical support for in-person/hybrid events and support external partners for global Town Halls. Partner closely with the Retail & Workplace Technology team to ensure seamless execution when escalations are required. Experience with Logitech Rally Bar, Google CTL Chromebox for Meetings, and MacBook-based setups is a plus. Your Story INTERPERSONAL SKILLS * Empathy & Communication: Exceptional face-to-face communication skills. A proven ability to de-escalate technical frustration with high empathy, patience, and professionalism. * Proactive Anticipation: A forward-thinking approach. You anticipate what could go wrong at a Town Hall or with a hardware deployment and plan accordingly. * Collaborative Spirit: A team player who thrives working alongside cross-functional teams to deliver holistic solutions. TECHNICAL REQUIREMENTS * Global environment: Ability to work seamlessly with international teams across different time zones. Capacity to evaluate how local changes and support decisions affect the broader global ecosystem * OS & Endpoint Mastery: Advanced administration of macOS in an enterprise environment. Strong experience with MDM deployment and policy troubleshooting. * SaaS & Cloud Troubleshooting: Ability to isolate issues across the stack using developer tools and cloud-based logging. Is it a local network issue, an identity/authentication block, or an application-layer bug? * Identity & Access Management: Deep understanding of the JML (Joiner, Mover, Leaver) process, Google Workspace, Okta/SSO, and Role-Based Access Control (RBAC). Strong ability to troubleshoot MFA and conditional access gates. * Hardware & A/V: Hands-on ability to diagnose and repair enterprise-grade laptops, peripherals, and modern conference room A/V ecosystems (e.g., Google Meet hardware, Zoom). * ITSM Knowledge: Experience working within modern service management platforms (e.g., Jira Service Management) to track escalations and document RCAs. ITIL certification is a plus. WORKING ENVIRONMENT * On-site presence: This is a dedicated, 100% on-site role. While the company embraces flexible working conditions, this position is required to be on-site daily to manage the walk-in Tech Basecamp, provide immediate face-to-face support, and ensure flawless execution of critical in-person and hybrid A/V events * Working hours: This role requires an early start time to ensure on-site coverage is aligned with the start of the business day for local users and to proactively support early morning events and Town Halls * Reporting line: This role is part of a Global team and reports to a manager based in Europe

Sr. GSI Partner Specialist Solutions Architect

Databricks

FEQ327R144 As a Partner Solutions Architect, you will focus on cultivating technical relationships with one of our largest Global C&SI partners. You will strengthen our relationships with key data and application leaders to accelerate indirect revenue, enable their data and application development practices, and execute on long-term GTM strategy. The impact you will have: * Strategic Technical Partnership: Be a technical partner and thought leader to the Databricks GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. You will embed with the partner technical teams to enable their practices, support troubleshooting, evangelize Databricks in their developer communities, and serve as an escalation point for complex technical issues. * Joint Solution Development: Collaborate with partners to identify high-value industry-specific GenAI applications, develop joint solutions, and codify reference architectures / best practices to accelerate time to deployment. * Customer Deal Support: Intervene directly to unblock strategic customer deals where the partner is the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. * Partner Ecosystem & Events: Represent Databricks at partner events (PKO, DAIS, EBC, etc), customer workshops, AWS/Azure summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.  * Product Feedback: Validate and gather feedback on Databricks products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant product teams to inform product roadmap and partner strategy. What we look for: * 8+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager * Track record of successfully partnering with Global C&SIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery * Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, including C-suite executives, engineering & IT teams, and more * Strong presentation & technical communication skills with technical and business stakeholders * Familiarity with common Agentic frameworks, application development, or a background in machine learning or data science * Excitement to engage in cross-organizational collaboration, working through trade-offs, and balancing competing priorities * A love of teaching, mentoring, and helping others succeed * Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing AI systems * Can travel up to 30% when needed   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $219,100—$301,300 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Sr. EHS Specialist

Coupang

Description About Rocket Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower) About CP One Japan CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers. Role Overview     This is a position that assists the head of Rocket Now Japan in establishing Rocket Now Japan's EHS policies and goals, conducting EHS performance improvement activities, education, and audit, and guiding and advising employees to create a mature safety culture, responding preemptively to legal matters, and performing safety and health management tasks to create a safe and pleasant working environment for workers.   What You Will Do  Job Description 1. Application of laws and regulations * Must understand the laws and regulations related to occupational safety and health/hygiene, and the ability to operate procedures and systems required by relevant laws and regulations * Establish the standard procedures/guidelines for occupational safety and health/hygiene and management of compliance with laws and regulations   2. Occupational safety and health/sanitation management * Formulate and manage policies on occupational safety and health/hygiene to prevent industrial incidents * Implement, evaluate and improve measures for occupational safety and health/hygiene * Conduct risk assessment and measures based on the results * Conduct occupational safety and health/sanitation education and take measures to maintain the health of workers * Manage medical checkups and stress check and promote the health maintenance activities * Organize and manage the health/hygiene committee (衛生委員会) * Investigate the root cause of industrial incidents and implement measures to prevent recurrence * Manage fire prevention in the workplace * Inspect and maintain the emergency kits and the fire prevention equipment, etc * Statistics on workers' injuries and illnesses, resulting deaths, absences and transfers * Record and maintain occupational safety and health/hygiene data   3. Communication * Organize occupational safety and health/hygiene issues and work closely with stakeholders * Perform direct or indirect job of business-related government agencies      Basic Qualifications    * Type 2 Health Supervisor License or Type 1 Health Supervisor License or Hygiene Engineering Hygiene Supervisor License * A person deemed to have the necessary knowledge and experience as a person who has completed fire prevention management classes or as a fire prevention manager (a person prescribed in Article 3 -1- 1 (b), (c) of the Enforcement Decree of the Fire Protection Act and Article 2 of the Enforcement Rules of the Fire Protection Act) * Native or having a equivalent to Native level Japanese capability  * At least 5 years of experience in EHS * Experienced in responding to government agencies, such as the Labor Office and the Fire Department, etc    Preferred Qualifications    * Experience in manufacturing, or logistics and delivery industries * Experienced EHS experience in multinational companies * Capability of proactively communicating with the stakeholders, self learning and demonstrate the problem solving.    Recruitment Process and Others     Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.     Working Conditions  * Employment Type: Full time permanent employment * Probationary Period: 3 months  * Other details will be provided separately     Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. * Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer. * Details will be provided separately after receiving your application by email and/or during the job interview.