
Qonto · Barcelona
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented ...
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
Join us as a Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's German market customers from scams and fraudulent activities.
👩💻🧑💻 As a Fraud Analyst at Qonto, you will
Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities
Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention
Investigate potential fraud cases and implement preventive measures across financing and payment products
Collaborate with Risk and AML teams to enhance fraud detection capabilities and align strategies
Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency
🤔 What you can expect
A newly created specialized team focused solely on fraud prevention, allowing for deeper expertise development
A dynamic environment where you'll handle various types of fraud cases, from private scams to social fraud
Opportunity to contribute to the development of fraud detection processes and tools
Regular training and knowledge sharing sessions to stay ahead of emerging fraud trends
A culture that values autonomy, flexibility, continuous learning, innovation, and adaptability
🤝 About your future manager
Adina, our Team Lead Fraud, will be the one to help you succeed.
Her path? Adina joined Qonto in September 2025 as Fraud Lead Germany, leading the analysis of complex fraud cases and reviewing transaction flows. Before Qonto, she spent 2.5 years at PwC as a Financial Crime / AML Analyst, managing high-priority cases and building relationships with internal stakeholders to drive timely resolutions.
🏅 About You
Experience: You have at least 1-2 year experience in fraud detection, AML, or a similar field involving alert processing and investigation
Languages: You are bilingual in English and German, as you'll be primarily handling the German market
Analytical mindset: You have strong analytical and creative thinking skills to detect patterns and solve complex fraud cases
Communication skills: You can communicate effectively with customers and counterparties when gathering information about potential fraud cases
Learning mindset: You're open to feedback and motivated to continuously improve your skills and knowledge
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As Staff Data Scientist for the Fraud & Risk area, you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists, and Data Engineers in order to deliver Company, Business, and Product OKRs. You will be at the forefront of addressing fraud globally for Tide, utilizing your deep expertise in classical Machine Learning to build and continuously improve models that detect and mitigate fraud. This role is an Individual Contributor (IC) position. You will spend most of your time dealing with highly imbalanced data use cases, data drift in pipelines, and identifying rapidly changing fraud patterns using classical ML. Some of your time will also focus on implementing and scaling production-ready GenAI and Agentic AI workflows. You will act as the Subject Matter Expert (SME) across the team, improving our technical standards. As a Staff Data Scientist you’ll be: * Design and develop advanced predictive ML models tailored for global fraud detection, risk assessment, and anomaly detection. * Design and develop production-grade GenAI and Agentic AI solutions (leveraging frameworks like LangGraph on AWS or GCP) to automate alert handling and accelerate fraud investigations. * Tackling highly imbalanced datasets using advanced techniques, ensuring models optimize for real business impact (minimizing false positives while catching evolving fraud). * Proactively identifying, measuring, and resolving data drift and concept drift in production pipelines to maintain continuous model performance. * Presenting compelling insights and demonstrating strong storytelling skills to translate complex model outputs for non-technical stakeholders. * Acting as the definitive technical IC and SME for the team—setting technical standards and reviewing architectures to push the boundaries of what "best" looks like. * Collaborate with ML engineers to deploy models, establish CI/CD pipelines, and implement robust model tracking and observability. * Partnering with Data Engineering to optimize feature engineering and feature stores for real-time and batch fraud decisioning. * Working with Product and Business teams to translate complex fraud typologies and business requirements into rigorous mathematical formulations and data science problems. * Build and track metrics for the performance of our models and their direct impact on the business bottom line, feeding this back to Product and Business Teams. * Ability to deal with ambiguity and propose innovative solutions without getting blocked. WHAT WE ARE LOOKING FOR: * You have 10+ years of experience in Data Science or Machine Learning, with a substantial portion of your career dedicated to fighting fraud or risk mitigation in a fast-paced environment. * Individual Contributor: You are highly comfortable acting as a dedicated, fully hands-on technical IC and leading by example. * Absolute SME in Classical ML: Deep, theoretical, and practical understanding of classical machine learning algorithms (e.g., XGBoost, LightGBM, Random Forests, SVMs, Ensemble methods) and statistical modeling. * Deep Learning & Synthetic Data: Strong experience building adversarial models for fraud detection and working with synthetic data generation to bolster model robustness. * Production GenAI & Agentic AI Experience: Hands-on experience taking GenAI and multi-agent systems to production (using tools like LangGraph, AWS Bedrock, or GCP ecosystem) that have delivered real, measurable ROI. * Technical Eminence: Demonstrated technical inclination, such as submitting or publishing research papers at technical conferences, holding patents, or making significant open-source contributions, is highly advantageous. * Mastery of Imbalanced Data: Extensive hands-on experience handling highly imbalanced datasets, utilizing appropriate sampling methods, cost-sensitive learning, and relevant evaluation metrics (Precision-Recall AUC, F1-score, custom loss functions). * Drift & Observability: Strong hands-on experience detecting and addressing data drift, concept drift, and model degradation in production systems. * Strong Engineering Background: You have good technical knowledge in SQL, strong in Python programming (including exposure to PyTorch and Hugging Face), and a good understanding of performance optimization in the end to end data pipeline including ML/DS inferencing. * You have a high level understanding of big-data technologies such as Spark, Hadoop etc. Strong knowledge of Cloud (AWS or GCP). * You’re a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. OUR TECH STACK (YOU DON’T HAVE TO EXCEL IN ALL, BUT WILLING TO LEARN THEM): * Databricks on AWS/GCP * Python * Snowflake/Big Query * Tecton/Databricks - feature store * Fiddler - model observability platform WHAT YOU’LL GET IN RETURN: * Competitive Compensation - competitive salary and share options * Time Off – Generous annual leave on top of bank holidays. * Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. * Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. * Health Insurance – Private family insurance with additional OPD coverage and top-up options. * Life & Accident Cover – Comprehensive accidental and life insurance protection. * Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops. * Volunteering & Development Days – Paid days annually for volunteering or personal growth. * Learning & Development – Annual budget for books, courses, coaching, and more. * WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. * Home Office Setup – Contribution towards setting up your home office * Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. * Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent). TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world. Your Mission As Support Analyst, you will serve as the frontline technical and functional expert for customers using the Hawk platform, ensuring a seamless user experience. You will provide expert guidance on rule configuration, user management, workflows, and integration troubleshooting via our ticketing system while collaborating with internal teams to resolve complex issues. We are seeking a proactive problem solver, who can communicate effectively with technical and non-technical stakeholders fluently in German and English and ensure high customer satisfaction. Your Responsibilities * Provide timely, high-quality support for customers via our ticketing system, assisting with rule configuration, user management, workflow optimization, and integrations. * Troubleshoot rule behaviour and configuration issues and investigate why alerts trigger (or don’t) and identifying root causes across data, configuration, and platform behaviour. * Diagnose, prioritize, and resolve system errors, collaborating with engineers and product teams to identify root causes and implement fixes. * Notify customers of incidents, document root cause analyses in collaboration with engineers, and ensure clear communication throughout the resolution process. * Work closely with internal teams to resolve complex issues, escalate critical cases, and relay customer feedback for product improvements. * Participate professionally in international video conference calls, providing clear, concise explanations of technical issues and solutions to a diverse customer base. * Develop comprehensive documentation for both technical and non-technical users, ensuring clarity in troubleshooting steps, platform functionality, and best practices. * Apply your understanding of Fraud Prevention, Compliance, and/or Payments Processing to guide customers effectively in a highly regulated and complex environment. Your Profile * 3+ years of experience in technical support, application support, or a customer-facing technical role. * Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience). * Strong analytical and troubleshooting skills, with the ability to diagnose issues in SaaS applications. * Experience working with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and monitoring tools. * Ability to explain complex technical concepts to both technical and non-technical users. * Familiarity with financial crime prevention, fraud detection, compliance, or payments processing is highly desirable. * Strong verbal and written communication skills, particularly in a customer-facing role. * Highly organized, able to prioritize tasks effectively in a fast-paced environment. * Comfortable participating in international calls across multiple time zones. * German and English fluency Preferred Qualifications * Experience in AML, Fraud Prevention, or Compliance platforms * Familiarity with cloud-based platforms, APIs, and integrations * Previous experience in a SaaS, FinTech, or RegTech company
SENIOR DATA ARCHITECT — SNOWFLAKE & AI (ALL GENDERS) Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. * Lead high-impact data architecture mandates for some of the world's most recognised brands and major enterprise accounts — including luxury, retail, and global B2B leaders. * Work at the forefront of AI-augmented data engineering, leveraging the latest Snowflake Cortex capabilities. * Collaborate with a senior network of data, AI, and strategy experts across Valtech's global practices. * Shape how our clients' data teams operate — not just deliver a project but build lasting capability. * Develop your consulting and technical expertise with full support from Valtech's Academy and community of practice. THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * A workplace culture that fosters creativity, diversity and autonomy * Our borderless, global framework, which enables seamless collaboration THE ROLE As a Senior Data Architect — Snowflake & AI (all genders), you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring +10 years of experience, a growth mindset and a drive to make a lasting impact. As part of our Data & AI practice, you will work with major enterprise clients and global strategic accounts to help them transform and future-proof their data platforms — bringing both deep Snowflake mastery and strategic consulting expertise. You will act as lead architect and trusted advisor, guiding clients from data strategy through hands-on implementation, while championing AI-augmented engineering practices through Snowflake Cortex. You will thrive in this role if you are: * A curious problem solver who challenges the status quo * A collaborator who values teamwork and knowledge-sharing * Excited by the intersection of technology, creativity and data * Experienced in Agile methodologies and consulting (a plus) ROLE RESPONSIBILITIES Consulting & Advisory * Lead data architecture engagements as the primary client-facing consultant, owning the relationship with technical and business stakeholders. * Define and communicate data strategies aligned with client business objectives — from initial framing to executive presentation. * Facilitate workshops, conduct discovery sessions, and co-create transformation roadmaps with client teams. * Build and deliver structured consulting deliverables: architecture blueprints, AI-readiness assessments, governance playbooks, prompt libraries. * Coach and upskill client data engineers on modern data practices, AI tooling, and Snowflake Cortex capabilities. * Serve as the escalation point for complex architectural decisions, ensuring alignment across business, IT, and data teams. Technical Architecture & Engineering * Design and implement enterprise-grade Snowflake data architectures (data warehouse, data lakehouse, data mesh patterns). * Lead the adoption of Snowflake Cortex for AI-native use cases: LLM-powered pipelines, intelligent data agents, and automated data workflows. * Define data modeling standards (dimensional modeling, data vault, star schema) and govern their application across teams. * Architect and oversee scalable ELT pipelines using dbt, Fivetran, and custom connectors. * Drive data governance, access controls, security, and cost management best practices within Snowflake. * Implement data quality frameworks and observability tooling (Monte Carlo, Datafold) with full lineage tracking. * Establish CI/CD practices and DevOps standards for data platform deployments. MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications: * +10 years of experience in data engineering or data architecture, with at least 5 years in a client-facing consulting or advisory role. * Expert-level mastery of Snowflake: architecture, performance tuning, access controls, security, and Cortex AI features. * Proven ability to lead complex data transformation programs from design through delivery. * Strong experience with dbt, Fivetran/Stitch, Airflow, or equivalent orchestration tools. * Deep knowledge of data modeling techniques and modern data stack best practices. * Excellent communication and facilitation skills in French and English (C1) — able to present architecture choices to a CTO and explain them to a data engineer. * Demonstrated ability to build trust with clients and drive organisational change. What makes you stand out * You think like a consultant first, an engineer second — you shape solutions, not just build them. * You have delivered transformation programs leaving behind a playbook, a trained team, and measurable outcomes. * You are energised by working across multiple client environments and bringing cross-industry patterns to each engagement. * You can challenge a client's thinking constructively while maintaining trust and momentum. * You have a genuine curiosity for AI, generative models, and the future of data engineering. NICE TO HAVE QUALIFICATIONS * Hands-on experience with Snowflake Cortex AI features: LLM Functions, Cortex Analyst, Cortex Agents. * Knowledge of agentic AI frameworks, prompt engineering, and AI-assisted data engineering workflows. * Experience with reverse ETL platforms (Hightouch, Census) and CDP architectures. * Familiarity with streaming data platforms (Kafka, Kinesis, Pub/Sub) and real-time data patterns. * Cloud platforms experience (GCP, AWS, Azure) and their native data services. * Knowledge of data catalog and governance tools (Alation, Collibra, DataHub). * SQL fluency and Python scripting proficiency. PREFERRED CERTIFICATIONS * Snowflake SnowPro Core + Advanced/Architect (strongly preferred). * dbt Analytics Engineering certification (a plus). If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. COMMITMENT TO REACHING ALL KINDS OF PEOPLE We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. THE BENEFITS This is a permanent position based in Paris/France. Beyond a competitive compensation package, we offer: * Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with international mobility and professional development programs * Learning and development, with access to cutting-edge tools, training and industry experts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. ARE YOU READY TO CREATE WHAT’S NEXT? JOIN US. As per the AGG (General Equal Treatment Act) in Germany and equivalent in France, jobs must be advertised in a gender-neutral manner. We use the statement (all genders) to make it clear that this position is open to all genders in these countries, even if the job title itself can be translated or interpreted as "masculine" in the French or German language.