Seller Systems Operations Associate, (Night Shift)

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Our mission is to enable effective financial decisions through reliable data, increased efficiency, and automation. We support Marketing, Sales, Seller, Accounting, Tax, Finance and Strategy (F&S), Finance Operations (FinOps), and Treasury functions across automation, data insights, and process improvements. You may work on a wide variety of critical business areas including Seller Systems — Responsible for building the systems and tooling that make sellers and internal revenue teams at Stripe dramatically more productive and effective. We partner with Sales, Finance, Legal, and Product to deliver a single "plane of glass" selling experience that spans deal creation and modeling, negotiation and approvals, contracting, onboarding, and activation. The Seller Systems team composes first‑party, custom Stripe components with best‑in‑class third‑party business systems to deliver configurable, auditable, and globally scalable workflows. Engineers on Seller Systems build services, APIs, integrations, data pipelines, and internal UIs that power seller productivity, reduce time‑to‑activation, improve deal velocity, and enable AI‑driven assistive workflows. Use cases include deal modeling and pricing engines, approval and orchestration platforms, CLM/CPQ integrations, onboarding automation, seller analytics, and AI‑assisted seller tooling. Finance Engineering — Responsible for building the robust and scalable infrastructure that powers the company's core financial operations, including payments processing, fund settlement, accounting, and business intelligence. The Finance Engineering team is at the core of Stripe to empower business-critical financial domains including Accounting, Finance operations, Finance and Strategy, and Treasury. Engineers on the Financial Engineering team build platforms, data pipelines, and financial products for the Finance team. The use cases include financial analytics and insights, accounting automation, auditing, financial planning and forecasting, and financial business intelligence. Marketing and Sales Systems — Responsible for building the most measurable, cross-channel messaging capability possible, to attract and engage customers. We do this through scalable motions, with the most relevant messaging and increasing reach of our marketing motions. We are a cross-functional team of engineers, analysts, marketers, and product managers that deliver the insights, internal systems and tools that fuel growth at Stripe. As part of the Marketing Systems team, you own systems that power go-to-market motions productizing gathered insights and intelligence. This includes building tools that 1/ power better digital experiences, 2/ accelerate customer journey with intelligent orchestrations, 3/ drive smarter decisions with CDP, and 4/ improve marketer and seller productivity. WHAT YOU'LL DO We're looking for Software Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You'll play a key role in extending our balance management platform and in building out a new funds accessibility platform leveraged by enterprises and SMBs alike. Our team collaborates with many cross-functional teams — from Infrastructure to Product — at Stripe to deliver innovative solutions that address evolving user needs. RESPONSIBILITIES * Design, build, and maintain beautiful, robust, and high-performance APIs and services * Ensure our infrastructure is extensible, scalable, reliable, and meets service-level agreements for both external and internal users  * Hide complexity from our users behind simple yet powerful abstractions  * Partner closely with other engineers, analysts, and scientists to build highly scalable systems, to deliver delightful developer experiences and comprehensive interfaces  * Build the APIs that power internal stakeholder-facing UI experiences, defining composable data models and durable interfaces  * Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term  * Improve engineering standards, tooling, and processes WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of experience designing, implementing, and operating large-scale, high-performance APIs and services  * You have implemented server-side APIs in dynamic languages like Ruby, working with document and relational datastores (especially Mongo and MySQL) and enjoy spelunking through new datasets (especially in systems like Redshift, Presto, or Trino). * Empathetic, collaborative, and user-first mindset in everything you build and have excellent oral and written communication * Experience proactively seeking feedback from users, teammates, and subject matter experts * The skills to build holistically — from specs and documentation to implementation, testing, deployment, and measuring impact and ability to balance speed, complexity, and scope in service of user needs PREFERRED QUALIFICATIONS * Experience with large-scale financial tracking systems  * Good understanding and practical knowledge in cloud-based services (e.g. gRPC, GraphQL, Docker and Kubernetes, cloud services such as AWS, etc.)  * Experience in marketing domain building products that contribute to marketing tech stack  * Experience with machine learning, recommender systems, product-led growth, or lifecycle marketing  * Prior experience building distributed systems or a microservices architecture

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Global Sales Enablement team equips Stripe's go-to-market organization with the tools, content, and systems they need to sell effectively and scale efficiently. We build and maintain custom applications, platforms, and operational infrastructure that power the seller learning experience at Stripe. Where others reach for something off the shelf, we design and build solutions tailored to our sellers. We move fast, operate with high standards, and care deeply about the people we serve. Our team culture is built on a few core beliefs–that community is our superpower, that innovation is our DNA, and that the best outcomes come from staying curious, solving for the real problem, and being ruthlessly focused on priorities while remaining generous with people. We're looking for a Global Sales Enablement Systems Administrator to join our team and help us keep our tools and platforms running smoothly while contributing to what we build next. This is a foundational role that sits at the heart of how our team operates. WHAT YOU'LL DO As a Global Sales Enablement Systems Administrator, you will be responsible for the day-to-day administration, maintenance, and improvement of Stripe’s seller enablement platforms. You will serve as the primary point of contact for technical support across a variety of tools and as a key collaborator on new builds. RESPONSIBILITIES Own day-to-day platform administration * Administer and configure enablement and productivity platforms according to business needs, including user provisioning, content management, permissions, and integrations * Keep our systems clean, accurate, and up to date across both third-party tools and homegrown applications Be the team's operational backbone * Own and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responses * Act as the first line of support for technical and access issues, and maintain platform hygiene * Handle user management requests from our intake channels quickly and thoroughly Contribute to our homegrown platform * Maintain and contribute to our custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS) * Serve as technical backup to the team's full-stack engineer on design and development work * Participate in UAT and iterative testing as new capabilities launch Support our data and reporting strategy * Build, maintain, and improve dashboards and data workflows that the team relies on for reporting, performance visibility, and operational decision-making * Work with Google Sheets, Google Apps Script, and AI tooling Identify improvements and build smarter in AI-powered environments * Proactively identify opportunities to improve efficiency, including building agents or automations to streamline recurring processes * Notice what's not working, dig into the "why," and bring forward clear, actionable solutions and drive governance of our agentic workflows * Leverage AI to build and maintain knowledge of how systems interact across the enablement stack, with an eye toward efficiency gains Develop and maintain documentation * Keep runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scale * Ensure appropriate documentation and controls are in place across all administered platforms Partner across the organization * Work closely with Enablement Program Managers, engineers, and business stakeholders to understand requirements and translate them into technical solutions * Support cross-functional partners with data, testing, and operational tasks WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 3+ years of experience in a systems administration, technical operations, or related role * Experience with system user management and user access provisioning * Working knowledge of HTML, JavaScript, and CSS * Experience working with Google Sheets or similar * Foundational data literacy like reading reports, interpreting and understanding data structures, and running basic queries PREFERRED QUALIFICATIONS * Curious and collaborative–you dig into root causes, lift others as you go, and give help as freely as you ask for it * Background in sales enablement, adult learning, education technology, revenue operations, or a GTM-adjacent environment * Experience with sales enablement LMS or CMS platforms such as Skilljar or Highspot * Familiarity with tools like Asana or similar project tracking platforms * Familiarity with building automations, APIs, scripts, or agents to streamline operational workflows * Experience with Google Apps Script * Experience building or maintaining homegrown web applications * Experience with Git, CI/CD, and deploying to production environments * Experience building modern full-stack technologies using Next.js, React, and Tailwind CSS.

Neo4j

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision:  At Neo4j, we have always strived to help the world make sense of data.   As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. JOB OVERVIEW As Product Marketing Manager, AI Capabilities & Developer Enablement, you own how Neo4j’s AI capabilities show up to the developer audience, how our technology integrations are positioned, and the sales enablement infrastructure that turns capability stories into field behavior. You translate GraphRAG, agents, agent memory, MCP, and our integration ecosystem into messaging that earns developer trust, then build the plays, decks, and certification that help the field win deals with it. This is a builder’s role on a small, senior, systems-first team. You own the messaging architecture, the proof, and the field-facing assets for the developer persona, and you pull on teammates, agentic pipelines, and partners to deliver. The ideal candidate is part developer marketer, part field operator, and part builder. You are comfortable getting hands-on with the product (a free AuraDB instance, a GraphRAG demo, an integration with an agent framework), and equally comfortable turning what you learn into a one-page sales play that a seller can run the next morning. KEY RESPONSIBILITIES * AI capabilities messaging for developers: Contributed to the messaging architecture and proof points for Neo4j’s AI capabilities, targeting technical, developer, and AI-engineering audiences. Translate GraphRAG, agents, agent memory, and Cypher AI into credible, differentiated stories that respect developer intelligence. * Technology integrations: Own positioning and messaging for Neo4j’s integration ecosystem, including agent frameworks (LangChain, LlamaIndex), MCP servers, cloud and data-platform partners (Databricks, Snowflake, Microsoft), and the connectors and APIs developers build with. Make the ecosystem story part of the core narrative, not an appendix. * Sales enablement infrastructure: Build and maintain the enablement that turns capability stories into field behavior: first-call decks, talk tracks, objection-handling guides, discovery question banks, demo guidance, and live training. Design it as a system the field actually uses, not a pile of one-off decks. * Win-loss analysis: Partner with sales, sales engineering, and revenue operations to run structured win-loss programs. Surface patterns by competitor, segment, and use case, and feed insights back into messaging and product priorities. * Sales enablement: Build and deliver enablement that arms global sellers and SEs to handle competitive deals with confidence. This includes objection-handling guides, talk tracks, discovery question banks, demo guidance, and live training sessions. * Launch support: Partner on AI capability and integration launches, owning developer-facing messaging, demos, and enablement so each release lands with the field and the community. * Customer zero: Use the product the way our developers do. Prototype with it, build demos, and bring that hands-on credibility into every story you tell. REQUIREMENTS/QUALIFICATIONS * Bachelor’s degree in Marketing, Business, Engineering, or a related field; MBA a plus. 3+ years in product marketing, developer marketing, sales enablement, or go-to-market strategy within the technology/software industry. * Direct experience marketing to a developer or technical-practitioner audience, ideally for data infrastructure, databases, developer tools, or AI/ML platforms. * Proven track record building sales enablement that the field actually uses: first-call decks, plays, objection handling, and certification, plus experience running or contributing to a structured win/loss program. * Technical acumen to get hands-on with the product, read documentation and architecture diagrams, and form a defensible point of view. You do not need to be an engineer today, but you should be able to learn complex technical categories quickly. * Strong writing and presentation skills. You can write a one-page play and design a 30-minute certification session with equal ease. * Proven ability to work across product, sales, sales engineering, DevRel, and partner marketing, and to move work forward through influence rather than authority. * Familiarity with GraphRAG, agents, vector databases, knowledge graphs, or GenAI architectures is a strong plus. Comfort using AI tools in your own workflow is expected; we are an agent-native team. The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual Base Salary Range for This Role $110,000—$160,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.  * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.  * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.  * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.  Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.  One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)  Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.  More information at www.neo4j.com.   ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.