Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables

organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world

stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Get to know Okta: Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or

app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms

how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a

variety of perspectives and experiences. We are not looking for someone who checks every single box; we’re looking for lifelong

learners and people who can make us better with their unique experiences.

THE SALES & PARTNERS TECHNOLOGY TEAM

Within TDI, the Sales and Partners Technology team focuses directly on accelerating Okta's growth by empowering our massive global

ecosystem of channel partners, distributors, and system integrators. We act as the vital bridge between strategic business goals

and robust technical execution.

Our team is responsible for designing, implementing, and optimizing the digital experiences and systems that support our partners

throughout their entire lifecycle.

About the Role

We are looking for a Senior Product Analyst to join the Sales and Partners technology team within the Partners pod. In this role,

your work will bridge the gap between business needs and technical solutions to drive enhanced user experience and operational

success, with a specific focus on collaborating closely with our Partner Program and Partner Operation teams.

Our Partner Ecosystem Growth strategy expands market reach through indirect channels by powering the technical, commercial, and

marketing infrastructure that enables partners to source, co-sell, and deliver Okta solutions. The partner portal, a core product

within this ecosystem, provides a seamless digital platform for partner enablement and program benefit administration—supporting

capabilities such as deal registration, pipeline visibility, co-marketing activation, and co-sell coordination.

Your work directly boosts channel revenue by empowering partners with the self-service tools and data they need to effectively

manage their business. Partners have deep strategic customer relationships in addition to multiplying coverage in markets we can't

cost-effectively reach directly — and co-sell deals close at higher win rates because partners bring relationships, implementation

credibility, and local trust that no direct team can replicate.

What you will do

Requirements Gathering and Analysis: Work closely with the Global Partner Program and Strategy team, Partner Operations team to

understand their requirements and challenges, translating them into detailed and actionable user stories.

Solution Design Collaboration: Collaborate with developers and administrators to facilitate design, configure, and enhance

digital interfaces, self-service tools, and solutions that empower the partner sales ecosystem.

Stakeholder Collaboration: Partner extensively with Global Partner Program and Strategy and Partner Ops teams to design and

enhance platforms that support Direct and Channel Sales teams.

System Integrations: Collaborate with technical teams to own OOTB configurations & integrations between Salesforce, Okta’s

Partner Portal, partner portal tenant, and other cross-functional downstream systems to ensure a seamless data flow (ex.partner

account and contact, accreditation and certification, partner badges, program benefit administration, and partner program

performance, etc.).

Systems Configuration & Administration: Manage and configure integrations between Salesforce, Okta Partner Portal, and

downstream systems to maintain seamless data synchronization. Serve as the functional lead for automating workflows related to

partner accounts, certifications, deal registration, and pipeline visibility.

Data Management and Reporting: Ensure the integrity and accuracy of partner data through effective management practices. Create

and maintain reports and dashboards to provide partner program performance and pipeline visibility, including insights into

key deal registration, referral registration, project registration and co-sell, co-market, and co-build performance metrics.

Quality Assurance and Testing: Develop and execute comprehensive test plans to validate the functionality and performance of

partner-facing solutions, downstream system functionalities and supporting internal workflows - including ad hoc regression

testing for cross-functional initiatives impacting partner experience and/or partner-related data

Documentation: Author and maintain end-to-end customer journey maps, ensuring that technical and user documentation for partner

ecosystems is accessible and easily understandable.

What you will bring

Salesforce & PRM Mastery: 5+ years of hands-on experience as a Business Analyst or Implementation Consultant specializing in

Salesforce Sales Cloud, Service Cloud, and Partner Relationship Management (PRM) Salesforce Sales Cloud, Service Cloud, and

contexts. Knowledge of and CPQ is a plus

System Architecture: Proven experience with Salesforce integrations, specifically connecting CRM platforms with product-led

systems, partner portals, and cross-functional learning management systems and tools.

Lifecycle Management: Demonstrated ability to own the end-to-end delivery lifecycle, from initial conception and configuration

through to launch and post-deployment support.

Process Innovation: A strong problem-solving mindset focused on continuous process improvement, operational efficiency, and

creating seamless partner experiences.

Critical Thinking: Ability to translate complex business requirements into scalable, high-quality technical solutions.

Why Join Us: You will work in a fast-paced, innovative environment that values continuous learning and professional growth. This

role offers the opportunity to collaborate with cross-functional teams to make a direct impact on the business while driving

strategic improvements for our partners. As a key contributor, you will help shape the future of our partner ecosystems and

overall operational landscape.

#P22872_3457387

#LI_Hybrid

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate.

Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our

mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race,

color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental

disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions

records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use

this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York

City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment

and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City,

please click here to view our full NYC AEDT Notice.

Role

Senior Salesforce Product Analyst

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