Account Manager (12 month FTC) (div/f/m)

DEPT

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE The Media Account Director is the strategic engine of our client relationships. You don't just manage accounts; you act as a vital business partner, translating commercial objectives into high-impact media strategies. Leading a high-performing, multi-channel team, you will deliver innovative, data-driven, full-funnel strategies that drive client success while ensuring agency growth and sustained profitability. WHAT YOU'LL DO * Serve as the senior point of contact, navigating complex stakeholder environments and fostering enduring, high-level partnerships. * Act as the ultimate point of resolution for critical account issues, providing decisive leadership and conflict mediation to turn challenges into opportunities for trust-building. * Identify and convert organic growth opportunities within your portfolio and lead high-stakes pitches for new business. * Take full ownership of the financial health of your portfolio. This includes the estimation, creation, and rigorous review of budgets and pricing models for new services, ensuring all proposals are both competitive for the client and profitable for the agency. * Manage a portfolio of key accounts with precision, overseeing forecasting, budgeting, and strategic resource allocation. * Mentor and develop a team of Account Managers, fostering a culture of curiosity and excellence. You will empower your client's team to be proactive and build strong partnerships with clients counterparts. * Collaborate with Analytics teams to interpret performance data, delivering actionable business insights rather than just "reporting the numbers." WHAT YOU BRING * Extensive experience in sales or account management, including 4+ years within a media agency environment. Proven leadership experience is a significant plus. * Experience in building complex agency proposals for media clients. You must be proficient in scoping new services, calculating resource-based pricing, and maintaining healthy margins. * Bachelor’s degree in Marketing, Communications, Business, or a related field. * Deep experience managing media clients (Retail Media, Amazon, and Marketplaces preferred). * A portfolio demonstrating successful management of accounts exceeding $5M+ in annual media spend, spanning full-funnel strategy and activation. * Expert use of Salesforce and PowerBI. Familiarity with Google Marketing Platform, Meta Business Suite, Amazon Advertising, Pacvue, or Amalytix is highly advantageous. * High emotional intelligence, expert-level negotiation skills, and the ability to translate complex technical jargon for C-suite stakeholders. * A proactive, "hands-on" personality with a flexible, solution-oriented mindset. * Business fluency in both English and German is required. WE OFFER * Flexible hybrid working policy (1-2 days at the office, depending on location); * Company pension scheme; * Lease bike options / JobRad and 25% subsidy for the Deutschlandticket; * Occasional breakfast/lunch at the office, Smoothie Tuesdays; * €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport; * Future Bens - Exclusive access to sustainable, healthy products at attractive deals; * Stay happy and healthy with a contribution to your health through the OpenUp platform; * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations; * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards; * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT

Client Director (d/f/m) Berlin, Hamburg hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. For our team in Hamburg or Berlin we are looking for a Client Director (div/f/m) who will look after our accounts with a high degree of pro-activeness, empathy, strategic thinking and communication skills. Do you like to get things moving, are you passionate about strategic customer management and development? Then we should get to know each other! WHAT YOU’LL DO: * You are a business accelerator for our clients and us * You have overall responsibility for the client, which means you are responsible for the success of the collaboration and the expansion of the sales volume * You are a connector and able to manage and lead a senior DEPT® team on the client * In addition you monitor the performance of the customer's products and KPIs (e.g. data dashboards), taking measures for optimization if required * You are responsible for the client satisfaction  * You pro-actively initiate and drive strategic and sustainable customer development through appropriate formats and have a significant influence on the company's growth * Being familiar with clients business goals and pain points in order to adapt offers to the customer's goals are further areas of responsibility that you will have * You will gain an overview of your clients' stakeholder landscape and maintain a regular exchange with relevant stakeholders on the client side, our management, the experts and project managers as well as other DEPT® business units (if relevant for the existing account setup) * You know how to ask the right questions at the customer and thus open up new business areas * You will also give individual client presentations and hold regular quarterly and annual planning meetings so that nothing stands in the way of achieving client goals * You present work internally and externally WHAT YOU BRING: * You have many years of professional experience in managing global accounts in the field of digital experience and technology, with seven-figure annual budgets and higher. Experience in working with global clients is a big plus * You have experience in managing and facilitating international and cross functional internal teams on your clients * You’re driven by insights and analyses and build your strategies comprehensively and logically on them * You have a very good understanding of digital experience mechanisms * You enjoy providing strategic advice to clients and are successful at selling your expertise profitably * You bring previous experience having worked with agencies, with tech agencies as a plus * You are enthusiastic about current digital industry discussions and trends * You have experience with technology environments and possess a high level understanding of Platform and UX and UI Design  * You are able to present your complex strategic ideas clearly on slides * Can give clear instructions for future actions because you have a very good understanding of reporting and analysis * Professional working proficiency in German with excellent English skills, capable of working with clients in German WE OFFER: * Flexible, hybrid working policy (1-2 days at the office, depending on location); * Company pension scheme. * €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks. * Lease bike options / JobRad and 25% subsidy for the Deutschlandticket. * Occasional breakfast/lunch at the office, Smoothie Tuesdays. * Stay happy and healthy with a contribution to your health through the OpenUp platform; * Future Bens - Exclusive access to sustainable, healthy products at attractive deals. * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.   DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Prolific

SENIOR REVOPS MANAGER   Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.   The role Prolific for Research is a business unit dedicated entirely to serving our research customer base. We operate a hybrid go-to-market model spanning product-led growth, scaled customer success and a targeted direct sales motion and the person in this role needs to be comfortable across all of them.  This 12 month fixed term role is a senior individual contributor role embedded in the Prolific for Research leadership team, reporting directly to the VP Research. You'll be the sole RevOps practitioner for the business unit, which means you'll need to be as comfortable owning strategy as you are doing the work. You'll be expected to operate as a trusted senior partner to each of your stakeholders, proactively identify problems, and own solutions end-to-end.   What you’ll be doing in the role  Revenue Planning & Commercial Operations * Own revenue planning and target-setting in close partnership with Finance and FP&A * Lead quota modelling and compensation plan design, and manage the operational execution of comp plans * Maintain and continuously improve our forecasting model, accounting for the nuances of a consumption-based revenue model * Build and maintain pipeline models that serve both sales-led and PLG-driven motions CRM & Tech Stack Ownership * Own HubSpot as the primary CRM administrator for Prolific for Research, including all workflows, automations, and customisations required to support multiple GTM motions * Maintain a prioritised RevOps roadmap that enables sales, customer success, marketing, and data teams to operate effectively * Ensure the data warehouse and CRM are well-integrated so that customer journey signals are accessible to the teams that need them Data, Insights & Infrastructure * Work closely with our embedded data team to ensure data is accurate, accessible, and actionable * Develop and maintain customer categorisation frameworks and target account lists for the sales and partnerships teams * Produce data-led reporting and insights that support decision-making across the Prolific for Research leadership team Stakeholder Partnership * * Serve as a senior RevOps partner to the VP Research, Head of Sales & Partnerships, Head of Growth Marketing, and Scaled Customer Success Lead * Actively participate in the Prolific for Research leadership team as a contributor to business strategy and operational planning * Proactively identify operational problems and drive their resolution end-to-end   What you’ll bring to the role * Proven experience in Revenue Operations, Sales Operations, or Business Operations in a high-growth B2B technology company * Demonstrated experience supporting go-to-market models that include product-led growth alongside, or instead of, a traditional sales motion * Strong hands-on HubSpot administration skills, including workflow design, custom properties, and CRM architecture * Confidence working with data: you can collaborate with data teams, interpret or write SQL, and build models that stakeholders trust and use * Experience with revenue planning, quota setting, and compensation modelling * The ability to operate effectively as a sole practitioner: you're as comfortable executing as you are advising * The credibility and communication skills to hold your own as a senior partner to senior stakeholders, while also being the person who gets things done * A startup or scale-up mindset: you set high standards for yourself, take ownership without being asked, and stay composed when things are ambiguous Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.   Links to more information on Prolific Benefits  External Handbook  Website  Youtube    Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.