
voize · Berlin
🎤 WHY VOIZE? BECAUSE WE'RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. ...
At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is
lost to admin work that pulls nurses away from what matters most: people.
Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with
technology - we amplify their impact. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to
ease their daily workload.
Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other
leading VCs.
As a fast-growing team, we combine first-in-class technology with meaningful social impact. And now, we're looking for you to join
us on this mission!
💡 YOUR MISSION: BUILD THE HIRING ENGINE BEHIND VOIZE'S GROWTH
As Early Careers Recruiter, you own the hiring engine that brings young talent into voize's Training and Customer Support teams
(CX) - keeping a high-volume pipeline moving without losing quality, and building the university partnerships that get us to great
candidates first. Success looks like a hiring engine that scales smoothly as we grow.
letting quality slip as volume grows
student roles count). Comfortable owning multiple open roles at once, even when that means 15-30 candidate conversations in a
week
voize that means picking up new tools without a manual and staying late when a hiring push calls for it
even built your first Claude skill or simple automation
workers more time for people
Germany
off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses
We look forward to your application and can't wait to meet you - no matter who you are or what background you have!
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, our mission is to bring joy, simplicity, and earnings to neighborhoods — and our restaurant partners are at the heart of that mission. In Germany, our Post Activation team owns the most decisive stretch of a merchant's journey: the first weeks after they go live, when the right support turns a new partner into a thriving, long-term business on Wolt. We're now hiring a Team Lead for Post Activation. This is a hands-on leadership role where you'll guide a team of specialists across our German offices, helping newly launched merchants find their footing, grow their orders, and stay available to customers from day one. WHAT YOU’LL BE DOING As Team Lead for Post Activation, you'll own how thousands of merchants experience their first 28 days on Wolt. You'll lead a distributed team responsible for early merchant success — measured by whether partners reach their Magic Moment, stay reliably online, and build the habits that set them up to grow long after the post-activation window closes. Your focus will be on merchant outcomes, team development, and turning operational and performance insights into better processes across the merchant lifecycle. DAY-TO-DAY IN THIS ROLE YOU’LL: * Lead and develop a team of ~9 Post-Onboarding Success Specialists based across our German offices, owning their coaching, performance, and growth. * Drive the team's core outcomes: Magic Moment achievement (12 orders in the first 28 days), F28D availability, and merchant self-sufficiency (Portal adoption and platform proficiency) across your merchant portfolio. * Set the standard for how the team supports merchants — availability and app usage, menu and image quality, campaign and Ads setup, and platform education that helps partners succeed independently. * Turn performance data into strategy: analyze why venues miss their Magic Moment, size the biggest levers, and decide where the team should focus to move the metric — not case by case, but at portfolio level. * Design scalable processes and playbooks: replace one-off manual work with repeatable workflows, standardized merchant journeys, and self-service enablement, so the team's impact scales beyond individual effort. * Help shape where the function goes next — embracing change and helping develop new ways of measuring and driving merchant success as the business evolves. * Own the feedback loop with Onboarding and partner with Sales, Account Management, Menu, Photo, and Analytics to fix root causes upstream and improve the handover into long-term management. * Recruit, onboard, and coach new team members for long-term success. OUR HUMBLE EXPECTATIONS * 5+ years of experience in account management, merchant/customer success, or operations, including proven experience leading and developing a team * Experience leading distributed or multi-location teams, ideally across different sites or regions * Strong analytical and strategic thinking: you can dig into performance data, identify what's driving results, and translate findings into clear priorities and action * A track record of owning performance metrics and improving them through structured, scalable solutions rather than one-off fixes * Proficiency with analytics and BI tools such as Looker, Power BI, or Tableau * Strong prioritization and organizational skills, and sound judgment in a fast-changing environment * Comfort with ambiguity and change, treating evolving priorities and new metrics as an opportunity rather than a disruption * Excellent communicator in both German and English * Willingness to travel regularly to other German offices to support your team on the ground * Bachelor's or Master's degree WHAT'S IN IT FOR YOU * A chance to shape how Wolt sets up thousands of restaurant partners for success across Germany * Full ownership and accountability in a fast-moving environment * Independent work in a dynamic, international team * A fast-growing tech company with many career opportunities * Attractive salary package * A local office in Berlin, Hamburg, Cologne, Frankfurt, or Munich * Discount on Wolt orders * Modern work equipment * Various soft drinks, coffee and fruits in the office * Urban Sports Club membership subsidy * Deutschland Ticket subsidy * Weekly all-hands meetings and regular team events * Flexible working hours policy + 30 days of paid vacation NEXT STEPS If you're excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We review applications on a rolling basis and will reach out to candidates whose profiles stand out. The process includes a call with our Talent Acquisition team, interviews with the hiring manager, and a final practical case round. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
COMMERCIAL PLANNING ANALYST (FP&A) 📍 Berlin | Office-first ABOUT THE TEAM The Commercial Planning team sits at the heart of SumUp's commercial engine, translating complex data on products, markets, and merchant segments into financial insights that shape how we grow. The team is expanding its scope significantly, from forecasting automation to deeper finance business partnering, and this role is central to that shift. You'll work on models and analyses that directly influence how marketing investment is allocated across millions of merchants in multiple markets, giving you real commercial ownership from early in your career. WHAT YOU'LL DO * Act as the Finance Business Partner for Brand Marketing by owning the Acquisition forecasting process and supporting the Brand performance matrix * Build financial models to support product-level revenue and Payback forecasting * Maintain and improve the CAB (Customer Acquisition Budget) consolidation model, and build a consolidated Payback view by country across EU channels * Run deep-dive analyses across countries, channels, and merchant segments to identify opportunities to optimise CAB spend and improve Payback * Support the transition of forecasting processes from Google Sheets to scalable tools such as Pigment, improving accuracy across products and markets * Support the Operations team with a merchant acquisition forecast split by segment to help plan onboarding and customer support resources You'll be great for this role if * Experience in FP&A or Financial Business Partnering with hands-on exposure to financial modelling or revenue forecasting * Background and exposure to commercial strategy * Strong proficiency in Excel or Google Sheets, with the ability to build, maintain, and improve complex models independently * Working knowledge of SQL and the ability to extract and manipulate data from databases * Ability to translate business questions into structured analytical frameworks and communicate findings clearly to non-technical stakeholders * Comfort managing multiple priorities at once in a cross-functional environment, with a proactive and organised approach to ownership WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 📚 A dedicated annual L&D budget of €2,000 for your individual development, which can be used to attend conferences and/or advance your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🏋️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, and subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
About the team: The SuperApp & Web squad sits within the Engagement Mission under SumUp's Run & Grow tribe, and we're responsible for one of the most strategically important surfaces in SumUp's product ecosystem, the merchant app home screen. Our mission is simple but ambitious: make every SumUp merchant feel empowered, informed, and engaged every time they open the app. We own the home screen, tools section, and profile & settings across iOS, Android, and Web, and we build with four core objectives in mind: * Activate merchants so they start using SumUp products as early as possible, through a first-class onboarding and first-time user experience * Cross-sell & upsell SumUp products to the right merchants at the right time, via smart promotional components * Surface insights that help merchants manage and grow their businesses through home screen widgets * Enable navigation to the most relevant screens of the app. The squad is cross-functional and collaborative, made up of iOS, Android, and full-stack engineers, a senior backend engineer, a senior product manager, a senior designer, and an engineering manager. You'll be paired with a senior Android engineer who will support your onboarding and growth, giving you the space to develop your skills while contributing meaningfully from day one. What you’ll do: * Build and maintain features of the Android SuperApp home screen, including the first-time user experience, home screen widgets, quick actions, customization, tools section, profile & settings, and promotional channels, with guidance from your senior peers * Contribute to the Personas initiative, helping build a tailored and customizable home screen experience that reduces friction and surfaces relevant data for each merchant * Support codebase modularization and refactoring efforts, learning how to write scalable, maintainable code in a real-world production environment * Participate in the definition and refinement of team initiatives, asking good questions, sharing ideas, and growing your technical judgment over time * Take part in code reviews as both a contributor and a reviewer, building good habits around clean code and engineering best practices * Write clear technical documentation and gradually build confidence communicating with stakeholders across product, design, and engineering * Embrace a culture of curiosity, ownership, and continuous learning, this is a place where growth is expected and supported You’ll be great for this role if you: * Are proficient in Kotlin and have hands-on experience with Jetpack Compose for building Android UIs * Have a working knowledge of MVVM, MVP, or similar architectural patterns and understand the value of clean, well-structured code * Experience working with large monorepos and building different flavors of Android apps * Are comfortable working in evolving codebases and are eager to learn how to navigate complexity and contribute to refactoring efforts * Have a genuine UI/UX sensibility,you care about building experiences that feel right, not just code that compiles * Are a team player who has worked alongside engineers, product managers, and designers in a cross-functional environment * Bring curiosity, adaptability, and a growth mindset, you ask questions, take initiative, and aren't afraid to say "I don't know yet, but I'll find out" * Can communicate your ideas clearly in writing and are willing to build your technical documentation skills over time Nice to have: * Experience with Firebase, Optimizely, or API design * Experience with Design Systems, motion, or accessibility on Android Why you should join SumUp: 🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🧑🔬 We take learning and experimentation seriously with Hack Days every second Friday, and entire global Hack Weeks. 🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 📚 A dedicated annual L&D budget of €2,000 for attending conferences and/or advancing your career through further education 🚀 Enrolment onto our VSOP program: You will own a stake in SumUp’s future success 💶 A corporate pension scheme where we match up to 20% of your contributions 🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp 🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team 🚵🏾♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, relocation assistance, subsidised office lunches SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. About us: Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.