Engineering Manager - Automation Platform (x/f/m)

FREENOW

Location: Come and join us in Berlin. Freenow by Lyft empowers smarter mobility decisions, helping people move freely and cities thrive. We’re looking for a dynamic Engineering Manager to lead our Passenger and Driver Care team. In this role you will rebuild a team to ship customer and driver support automations, build AI assist features and lead certain integrations, while working with talented frontend, backend and AI engineers. If you’re ready to bring your ideas, lead with impact, and rebuild a team to deliver the best support experience, hop on board for your next ride with Freenow. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Ensure a sustainable delivery of your team while giving transparency, making pragmatic trade-offs and motivating the team with your positive energy * Integrate and collaborate with other disciplines and other tech leads as one team * Develop and improve processes and software development techniques together with your team * Help your software engineers to grow: Help them with their weaknesses and foster their strengths, provide frequent feedback and set goals * Foster autonomy in decisions and processes of your squad * Work with the recruiting team: Not only on attracting but also on retaining and onboarding new team members Our Techstack: Java | Kotlin | AWS | Docker | Git | Kafka | ElasticSearch & more ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * You have a strong software engineering background, building software systems for multiple years, ideally with Java or Kotlin * You're familiar with financial processes such as charging customers, creating invoices, providing data to accounting * You possess strong leadership skills and can effectively guide and motivate your team * You are committed to continuous learning and professional growth, and you foster a culture of learning, knowledge sharing, and collaboration within your team. * Your way of communication is structured and transparent as well as polite but clear * You have a growth mindset and can quickly adapt to change * You are a creative problem-solver and enjoy finding innovative solutions to challenging engineering problems. * You are interested in leveraging LLMs to build the best customer and driver support experience * Excellent English communication skills (written and verbal) ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: Flexible working arrangements LinkedIn Learning Sabbatical & special leave policies WeRoad partnership Birthday, 24th + 31st December off Short term EU work policy Mobility Credit Health Insurance Employee assistance program     ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport. Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive. Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

Adsquare

INTRO At Adsquare, our mission is driven by our core focus: Passion – Solving complex challenges with great people, tech, and data. Niche – Location Intelligence for Programmatic Advertisers. Our core values are integral to everything we do: * Drive: We turn ambition into action. * Resilience: We adapt, persevere, and grow stronger. * No BS: We value honesty, transparency, and clear communication. * Humble: We choose modesty over vanity and let results speak for themselves. * Moral Compass: We do the right thing with fairness, integrity, and respect. We seek candidates who not only bring excellent technical expertise but also embody these values in every aspect of their work. YOUR MISSION Key Responsibilities * Pipeline Engineering: Build, deploy, and maintain robust transformation pipelines for high-volume data. You will participate in the full lifecycle: ingestion, transformation, testing (unit/integration), deployment, and monitoring. * Optimization & Maintenance: Write highly efficient code and collaborate with the team to refactor legacy systems, helping to improve performance and reduce cloud compute costs (e.g., optimizing Athena/Snowflake/Redshift clustering or AWS Glue jobs). * Software Engineering Best Practices: Adhere to and promote the team's technical standards by actively utilizing CI/CD workflows, containerization (Docker), and automated testing. * Data Quality & Observability: Focus on infrastructure monitoring rather than just business dashboards. You will implement alerts and checks (e.g., dbt tests, Great Expectations) to catch data quality issues before they reach stakeholders. * Collaboration & Growth: Work closely with Senior Engineers to plan architectures, participate actively in code reviews, and advocate for engineering rigor within the squad. YOUR PROFILE We are looking for a Data Analytics Engineer who approaches data with a software engineering mindset. You will join our Data Solutions squad to build and maintain production-grade data platforms. This is not a Data Analyst role. While you will understand the business context, your primary focus is technical: building scalable workflows, writing clean and testable Python/SQL code, automating deployments, and supporting cloud infrastructure optimizations. You will ensure our pipelines remain reliable, cost-effective, and maintainable. We are looking for a candidate who has solid analytics engineering experience or a strong background in backend development focused on data. Must-Have Skills * 2+ years of experience specifically in Analytics Engineering or Data Engineering. * Solid Python proficiency: You write modular, object-oriented code, utilize relevant libraries for testing, and understand exception handling and logging. * Strong skills in SQL & dbt: You can build scalable data models (Jinja templating, macros, incremental strategies) and understand query execution plans. * Software Engineering Fundamentals: Hands-on experience with Git flows, CI/CD pipelines (e.g., GitHub Actions, GitLab CI), and Containerization (Docker). * AWS Cloud Native Experience: Experience building and maintaining data workflows using serverless architectures such AWS Lambda, StepFunctions, Glue, and Athena. * Testing Mindset: Experience implementing Unit Tests and Integration Tests for data pipelines rather than relying solely on manual checks. * Data Warehouse Ops: Solid understanding of warehousing architecture (Snowflake, Redshift, or BigQuery), including partitioning and clustering concepts. NICE TO HAVE * Experience with Infrastructure as Code (Terraform) to manage cloud resources. * Experience with orchestration tools like Airflow, Dagster, or Prefect. * Knowledge of big data processing frameworks (Spark/PySpark). * Experience with agentic coding CLI or IDE tools for more efficient planning, architecting and implementation of features. * Familiarity with dashboarding tools (Streamlit, Preset, Tableau, etc.) – Note: This is helpful for debugging and monitoring, but not the core function of the role. * B.S. or M.S. in Computer Science, Engineering, Mathematics or other relevant fields. WHY US? On top of a competitive package… * We are open to flexible work models: we work in a hybrid mode and remotely from anywhere in the world up to 3 months per year. * To encourage education and professional growth, we offer an individual yearly budget of 1.200€. * You are entitled to 30 vacation days per year. * We offer Urban Sports Club membership, company pension scheme. * Regular team events and company events organised by our People team (Trust us, they know how to throw a party!). * We equip you with the latest hardware and provide you with all the tools you need to thrive. SALARY RANGE (ANNUAL ON-TARGET EARNINGS) 60,000 - 75,000 euros RECRUITING PROCESS For technical roles (Data, Engineering, and Product), candidates are encouraged to upload any technical certifications referenced in their CV via the "Other Documents" section of the application form. Alternatively, certification documents may be submitted after the first technical interview. Any certifications listed on the CV must be provided and successfully validated before proceeding to the second technical interview stage. * Step 1: Value-based interview (30 mins). * Step 2: Deep-dive technical interview (1.5 hours) with the Data team. * Step 3: Practical data-crunching challenge. * Step 4: Team Meet & Greet — the final step to ensure we're a great fit for each other. WORK MODEL Hybrid DESIRED START DATE As soon as possible

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. ABOUT THE ROLE: As a Sr Partner Delivery Success Manager at Parloa, you will own and scale strategic relationships with our global SI, consulting, and implementation partners, ensuring they are equipped to successfully deliver transformative AI and customer experience solutions for enterprise customers.This is a highly cross-functional role sitting at the intersection of partnerships, enterprise delivery, and AI transformation. You will act as the strategic advisor and operational lead for a portfolio of partners, helping them build scalable Parloa practices, drive successful customer outcomes, and expand their long-term impact within the Parloa ecosystem. You will work closely with Partner Managers, Account Executives, Solution Engineers, Customer Success, Professional Services, and Product teams while engaging directly with partner executives, delivery leaders, architects, and project teams. This is your opportunity to shape how enterprise partners adopt, scale, and operationalize agentic AI solutions while helping define and mature Partner Success at one of the fastest-growing AI companies in the world. AREAS OF OWNERSHIP: * Own a portfolio of strategic Parloa partners, driving both partner maturity and successful customer delivery outcomes * Build trusted relationships with partner executives, practice leads, delivery managers, architects, and customer stakeholders * Act as a strategic advisor to partners on building and scaling their Parloa services practice, including delivery methodologies, organizational structure, certifications, and go-to-market motions * Guide partners through complex enterprise AI and CX transformation programs, ensuring high-quality execution and measurable business impact * Partner with Account Executives and Partner Managers to support strategic deals, validate delivery approaches, and align implementation strategies * Monitor partner-led customer implementations, proactively identifying risks, managing escalations, and driving successful project outcomes * Drive operational rigor across partner engagements, including governance structures, success metrics, delivery reviews, and executive business reviews * Ensure close alignment between partners and internal Parloa teams including Customer Success, Professional Services, Product, and Solution Engineering * Advocate for partners internally while maintaining accountability around delivery quality, certifications, customer outcomes, and operational standards * Identify opportunities to expand successful partner initiatives across regions, business units, and enterprise accounts * Support the evolution of Parloa’s Partner Success function by helping define scalable programs, processes, playbooks, and operational frameworks * Stay current on Parloa’s platform capabilities, AI innovation, and enterprise CX transformation trends to guide partners effectively * Represent Parloa’s leadership in agentic AI and enterprise customer experience transformation during partner and customer engagements WHAT SUCCESS LOOKS LIKE * You build trusted, strategic relationships with partner executives and delivery leaders, helping them successfully scale their Parloa practice and deliver measurable customer impact * Partner-led enterprise implementations consistently launch successfully, with strong delivery quality, proactive risk management, and clear alignment across customers, partners, and internal teams * You operate as the central point of coordination across Sales, Customer Success, Professional Services, and partners, driving accountability, operational clarity, and long-term value realization * You identify and unlock growth opportunities by helping partners expand successful AI and CX initiatives across additional business units, regions, and enterprise use cases WHO YOU ARE: * You bring 6+ years of experience in enterprise SaaS, consulting, partner management, customer success, or professional services roles * You have experience working with global systems integrators, consulting firms, or implementation partners, with a proven track record of driving measurable customer outcomes through partners * You understand enterprise delivery models, implementation methodologies (SAFe Agile, waterfall, etc.), project governance, and services organizations * You have strong executive presence and can confidently communicate with partner leadership, customer executives, and technical teams, including leading executive reviews and facilitating complex discussions * You are comfortable navigating cross-functional environments, influencing without direct authority, and aligning internal and external stakeholders around shared goals * You bring operational rigor, strong ownership, and attention to detail while balancing strategic relationship management with hands-on execution in fast-moving, ambiguous environments * You have exposure to AI, automation, cloud, or enterprise technology ecosystems and can translate technical capabilities into measurable business value * Fluency in German is required NICE TO HAVE: * Experience working with conversational AI, CCaaS, enterprise automation, or customer experience platforms * Experience supporting multi-region enterprise accounts and global delivery programs * Familiarity with partner ecosystem models including sourced, influenced, and co-delivery motions * Experience building or scaling partner programs, enablement frameworks, or delivery methodologies OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Case Study & Stakeholder Interview(s) → Bar Raiser   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.