Facility Manager (m/f/d) Technical

voize

🎤 WHY VOIZE? BECAUSE WE'RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time: time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. Here's the real opportunity: voize is more than a scribe and far more than another documentation tool. We're defining what AI in healthcare actually looks like. We understand nursing workflows at a depth most never reach. We build from real clinical insight and we've created the system that works for caregivers - not against them. Now we need the storyteller who translates product excellence into real life benefit. 💡 YOUR MISSION: TRANSLATE WHAT WE BUILD INTO MARKET MOMENTUM As our Sr. Product Marketing Manager, you sit at the intersection of Product, CS, Sales, and Marketing. Your job: take what we ship and turn it into messaging customers act on, materials Sales close with and momentum the market can feel. You'll own product messaging, narratives and launches across our product portfolio. You'll assure the team knows how to communicate new features. And you'll become the internal expert that Sales, CS, and Product all turn to when they need to know how to talk about what we build. You'll own product messaging, narratives and launches across our product portfolio. You'll assure the team knows how to communicate new features. And you'll become the internal expert that Sales, CS, and Product all turn to when they need to know how to talk about what we build. 🚀 YOUR DAILY BUSINESS - NO TWO DAYS ARE ALIKE * Shape the narrative. Own positioning and messaging for each of our products. Translate technical depth into stories that resonate with care facility operators, frontline staff, and clinical decision-makers. * Set up our comms backbone. Build (and rebuild) our newsletter and communication infrastructure end-to-end. You've done this before, you know what good looks like and don't need hand-holding. * Make Sales unstoppable. Provide a single source of truth to Sales & CS. Build the decks, battle cards, cheat sheets, and one-pagers that turn complex deals into closed ones and customers into advocates. * Land launches that move the business. Lead cross-functional GTM for new features, from brief to post-launch impact. Define the why, equip the team, and measure what changed in product behavior, not just open rates. * Become the product expert. Per product line, become the internal expert and pull insights back into Product. Run customer feedback loops that actually loop. * Build like an owner. Set up rituals & processes, create accountability, and visibility that don't exist yet. 🤝 YOUR SKILLSET - WHAT YOU BRING TO THE TABLE * Hands-on PMM experience in SaaS: you've translated technical topics into clean, simple stories before, and shipped product launches end-to-end. * Newsletter & comms infrastructure expertise: you've built and scaled this from scratch. You can walk us through what you set up, what worked, what didn't, and what you'd do differently. You know your way around Hubspot. * Communication & collaboration excellence: you build bridges with Product, Support, Customer Success and especially with Sales. * AI-native: you're already fluent in using AI and the tools re-shaping how marketers work. You know how to leverage AI & Automation in your work. * Turn complexity into clarity: you give crisp direction. You spot ambiguity and remove it. You hold yourself and others accountable, and you make progress visible. * Native or bilingual in German and fluent in English. 🎯 WHAT SUCCESS LOOKS LIKE (FIRST 3–6 MONTHS) * Newsletter is rebooted and running on a reliable cadence with measurable engagement * One source of truth for product messaging is live, owned by you, and actively used by Sales and CS * At least one major launch shipped end-to-end with PMM running point, and behavioral metrics in product show it landed * Cross-functional rhythm established with Sales, CS, and Product, they know who to come to and how 🌱 GROWING TOGETHER - WHAT YOU CAN EXPECT AT VOIZE * We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving frontline workers more time for people * We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely across Germany * Become a co-creator of our success with stock options (ESOP) * Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible, plus free language courses * You decide when you work best, that means flexible working hours and a good hybrid set-up ✨ READY TO SHAPE THE STANDARD? APPLY NOW! 🚀 We're looking forward to your application and can't wait to meet you - no matter who you are or what background you have.

voize

🎤 WHY VOIZE? BECAUSE WE’RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! 💡 YOUR MISSION: KEEP 1,000+ CARE FACILITIES RUNNING When voize works, nurses get 39 minutes of their shift back. When something breaks, a firewall silently blocking sync, an interface mismatch with a facility's care software or a regression after a release; documentation stops and care teams feel it immediately. Your mission: make sure that never lasts long, and never happens twice. As Level 2 Technical Support Manager, you own our technically hardest customer cases end-to-end. You work at the intersection of our AI product, real-world facility IT, and the German care software ecosystem — with a direct line to our Engineering team, not a ticket queue between you. And your work has leverage: one root cause you find and fix can resolve an issue for dozens or hundreds of facilities at once. 🚀 YOUR DAILY BUSINESS — NO TWO DAYS ARE ALIKE * Own escalated cases from 1st-level support end-to-end: reproduce, isolate the fault across app, backend, customer network, and third-party systems and keep the customer clearly informed until it's solved * Debug integrations with leading German care documentation systems: interface errors, data and schema mismatches, and on-prem configurations in customer environments (Windows/Linux) * Untangle customer-side IT — firewalls, proxies, certificates, MDM-managed shared devices — often in direct coordination with a facility's IT * Take the lead in critical incidents: assess which facilities are affected, drive resolution together with Engineering, and own clear, timely communication to customers and internal stakeholders * Turn recurring issues into permanent fixes: root-cause analyses with Product & Engineering, input into pre-release QA, runbooks and knowledge-base articles that make the whole team faster * Mentor 1st-level colleagues on technical topics and help shape our escalation playbooks as the team grows 🤝 YOUR SKILLSET — WHAT YOU BRING TO THE TABLE * Hands-on experience with observability/monitoring tools (e.g., Grafana, Sentry) — you can use logs, metrics, and traces to quickly isolate issues * Solid Windows and/or Linux system administration in enterprise or customer environments — you're at home in logs, configs, and the command line * Strong networking fundamentals (firewalls, proxies, DNS, TLS/certificates, routing) — you can figure out why two systems can't talk to each other * Hands-on experience with APIs and system integrations — you can read a payload and trace where data breaks between systems * Experience owning 2nd/3rd-level escalations in complex environments — structured, calm, and thorough under pressure * Clear, empathetic communication with very different audiences: care home administrators, external IT providers, and our engineers * German at C2 / native level — our customers work with us in German, so this is a hard requirement (plus good English for internal collaboration) * Nice to have: MDM / device-fleet management, virtualization or Docker, web servers (IIS/Nginx), experience with healthcare or other regulated-industry software 🎯 OUR SUCCESS MINDSET — HOW WE WORK AT VOIZE * You take ownership — when a case is yours, it's yours until it's solved, documented, and prevented * You're resilient — you see challenges as opportunities, not obstacles * You work iteratively — test, learn, and improve instead of aiming for perfection * You value open feedback and contribute to a positive, transparent team culture 🌱 GROWING TOGETHER – WHAT YOU CAN EXPECT AT VOIZE * We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care * We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany * Become a co-creator of our success with stock options * Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible * You decide when you work best, that means flexible working hours and a good hybrid set-up ✨ READY TO TALK? APPLY NOW! 🚀 We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!

Isar Aerospace

Mission Brief  We deliver the half of the rocket that stays on the ground. As (Senior) Project Manager in the Ground Systems department at Isar Aerospace, you will be managing the establishment and deployment of mid- to large-scale test and launch facilities. Situated in Munich, you will be playing a key role in managing the project from the initiation, over all engineering phases, through construction and commissioning until handing over to the on-site operations crew. The multidisciplinary team you will be working with consists of highly motivated engineers with an international background, fulfilling technical and co-ordinational roles in the project. You will coordinate timeline, costs, risks and top-level requirements with internal and external stakeholders, reporting to senior management. Your Role in Our Space Mission:  * Technically manage a multidisciplinary, cross-functional project team, covering multiple departments * Manage an international constellation of internal and external stakeholders including contract setup and negotiation * Be responsible for reporting on the project status to management regarding ambitious timelines, budgets and top-level risks of the project * Ability to identify, assess and mitigate technical, financial and operational risks early and proactively * Closely collaborate with our internal customers of the rocket systems, using your technical know-how to realise the project according to set scope and timeline * Contribute to the establishment of new sites for Isar Aerospace by working closely together with service departments * Setup and improve workflows, processes, structures where necessary, to expedite project execution in collaboration with team managers across departments Qualification Checklist  * B. Sc. or M.Sc. degree in mechanical/ civil/ aerospace / chemical engineering or an equivalent qualification * About 5 years of relevant work experience in at least one of the following fields: systems engineering, project management, process plant, propulsion test bench or launch base design, and infrastructure/construction projects or similar * Experience working in and/or managing complex, international,  infrastructure/ process plant projects or similar * Experience of working in a regulatory environment, ideally internationally, to ensure Compliance, Safety and Certification of the facility * Knowledge of the project management toolkit to initiate, realise and close-out facility projects * Quick grasp of technical and managerial problems and ability to quickly conduct sound trade-offs * Reliable coordinator between stakeholders and engineers with confident demeanor, while keeping the project team motivated and unified * Willingness to travel internationally * English fluent Bonus Skills * German language skills * Technical expertise in the aerospace sector, understanding of rocket launch systems and ground infrastructure of launch systems * Project management certification: PMI-PMP, AXELOS-PRINCE2, APM-PMQ, IPMA Level D/C or similar Benefits  * Employee Participation Program: Share in our success through our virtual company share program * 30 days of vacation: Enjoy the days off to relax and recharge * Company pension plan: Secure your future with our company pension plan, featuring a 20% employer contribution after the probation period * Subsidised lunch: Stay energised with delicious, subsidised lunches every day * Public transport ticket: Commute with ease using a fully financed Deutschlandticket * Sport Clubs membership: Stay fit with our sponsored sports club memberships (EGYM Wellpass) * Individual learning allowance: Grow your skills with an individual learning budget granted after the probation period * Childcare allowance: Receive a childcare allowance for your non-school-age children * And Much More! Discover additional perks and benefits when you join our team         Who we are We are Isar Aerospace and we are at the forefront of New Space building a modern space business to enable faster, better and cheaper access to space. Our mission is to help democratise space and use it for good in order to improve life on Earth now and for the future generations. We are a fast-growing company aiming to provide sustainable and environmentally friendly launch solutions for small and medium-sized satellites and constellations into Low Earth Orbit. The company is privately funded by world-leading technology investors with strong commitment and support and our team is made of driven and talented people with a real passion for space innovation. We're making rockets in a way that hasn't been done before disrupting a traditional industry. If you are up for the challenge, want to work on cutting-edge projects and be part of a team changing the world for better, come, join us and launch your career! Want to find out more about us? Visit www.isaraerospace.com   Disclaimer Isar Aerospace SE is an equal-opportunity employer committed to fairness and inclusivity. We do not prioritize any specific religion, gender, nationality, or background. Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process. All qualified applicants are encouraged to apply.