Membership Receptionist - part time (m/f/d)

Soho House

The venue… SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping. The role... At Soho House the Night Audit performs end-of-day accounting tasks and overnight front desk duties. He assists late-night guests, process check-ins and check-outs, and address other customer requests. He also audits, reconciles, and balances daily financial activities. Responsibilities... * Check in guests, answer phones and take reservations * Respond to guest complaints, requests and emergencies * Process invoices, post checks to vendors and distribute employee checks * Reconcile accounts * Balance the cash drawer and log receipts * Investigate and resolve out-of-balance accounts * Keep accurate financial records and ledgers * Help prepare for forecasts and audits * Coordinating with other departments to ensure smooth operations and guest satisfaction * Handling guest requests and complaints in a timely and professional manner * Ensuring compliance with hotel policies and procedures, as well as legal and safety regulations Maintaining a clean and organized front desk area Benefits... * 2 paid 'Volunteer Days' per calendar year (to support charitable causes). * Soho Friends Membership * Monthly movie screenings in the in-house cinema with current movies * Monthly workout opportunities (including inter-departmental). * Weekly Yoga/Pilates classes * 50% discount on our Cowshed products * Enjoy one moving day per year fully paid * Discounts with external providers (corporate benefits) We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.

Man Group

About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $228.7 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here * As at 31 March 2026   PURPOSE OF ROLE Serve as a welcoming and reliable point of contact for the office, working collaboratively as part of a global, multidisciplinary workplace management team to deliver a seamless and positive experience for colleagues and clients alike. Provide thoughtful, high-quality support to the CRES Manager, the wider CRES team, and local leadership across all aspects of workplace services, including reception, catering and hospitality, mail, stationery, office maintenance, waste management, security etc. Ensure day-to-day office needs are handled with care, professionalism, and a strong sense of responsiveness. Support the delivery of local Health & Safety requirements, such as office risk assessments, first aid and fire warden coordination, and life safety equipment checks, helping to ensure Man Group remains fully compliant with regulatory standards and aligned with global best practice at all times. Specific responsibilities Reception and Office Services * Welcome clients and visitors, ensuring a professional and high-quality guest experience. * Coordinate hospitality, catering, and meeting room setup for external meetings. * Support basic VC/AV setup for client meetings as needed. * Manage office supplies, including post, print, and stationery. * Maintain catering supplies for tea points, meetings, and events. * Handle switchboard calls, directing enquiries appropriately. * Support the CRES Manager with access pass issuance and related reconciliations in line with agreed processes. * Help coordinate and oversee third-party contractors — including cleaning, catering, pest control, landscaping, waste management, office maintenance, and access control — liaising with building management as required. * Receive and distribute incoming and outgoing mail. * Provide general support to the CRES Manager in the day-to-day running of the office. Health & Safety * Support the CRES Manager in maintaining a safe working environment, including carrying out routine checks. * Maintain accurate records for first aiders, fire wardens, and PEEPs. * Ensure first aid boxes are accessible, visible, and regularly stocked. * Assist with compliance on fire evacuation procedures and local regulations. * Support the reporting process for accidents, incidents, and near misses. * Maintain a log of all personal DSE equipment issued to staff. Moves & Changes * Support the CRES Manager with desk moves, changes, and related logistics. * Assist with ad hoc requirements such as desk booking, locker allocations, and artwork. Event Management * Help coordinate office events, including seasonal gatherings such as summer and winter parties. * Support décor and theming for relevant initiatives (e.g. Pride), aligning with global offices where appropriate. Financial * Raise and/or approve purchase orders. * File quotes and supporting documentation accurately within the relevant shared folders. * Maintain data logs and records as required. Administration & Communications * Communicate office and CRES updates via email, Slack, and other channels as needed. * General support as required Technical Competencies * University degree preferable * Reception and or client facing experience * Ability to multitask and remain calm under pressure. * Encourage collaboration and team working * Good understanding and awareness of Health & Safety * Excellent written and verbal communication skills * PC literate proficiency in MS Outlook with mid to excellent level MS Excel and PowerPoint skills * Personable and able to develop relationships at all levels in the organisation with particular emphasis on customer service excellence * Relevant experience with Corporate Services or Client facing experience (preferred)     The anticipated based salary range for this position is listed below. Compensation packages would also include benefits and a discretionary bonus. This is the base salary range that the Company believes it will pay for this position at the time of this posting based on the location and requirements of the position as well as the skills, qualifications, and experience of the applicant.  The Firm reserves the right to modify this pay range at any time. US Pay Range $70,000—$85,000 USD Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.

Soho House

The place…   Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.  Job Purpose As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time. You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.    Main Duties * Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly. * Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department. * Learn about all the different services and how much Soho House Gym & Spa has to offer. * Maintain a clean, sanitary and safe environment: reception area. * Manage members lists, bookings Spa services and Booking personal training classes * Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away. * Build a positive relationships with members and guest. * Communicate and red flag any feedback to the management team. * Influence a fun and positive atmosphere by being approachable and professional. * Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge. Requirements A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. * Strong attention to details * Excellent customer service * Fluent in English and Spanish * Organised and reliable Ability to handle feedback to achieve member satisfaction * Ability to multitask and work in a fast-paced environment * Ability to understand and follow written and verbal instructions * Excellent interpersonal, communication and problem solving skills.    What we are offering? * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Team Room Rates; Any Bedroom, Any House, $100 a night * Birthday Day Off * Discount on Cowshed products and Soho Home (up to 50%) * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more