
mute-labs · Berlin
THE JOB You want to make an impact but haven’t found the perfect role (yet)? You’re excited about fast-moving teams, real responsibility, and a company that ac...
You want to make an impact but haven’t found the perfect role (yet)?
You’re excited about fast-moving teams, real responsibility, and a company that actually builds things?
Then you’re in the right place.
We’re always on the lookout for smart, driven people who want to help take mute-labs to the next level – whether in Operations,
Sales, Product Development, or a completely different area we haven’t even thought of yet.
Depending on your skills and passion, you could…
Here at mute-labs, we aim to enable companies to achieve more by democratizing silence in the workspace. And we’re not like any
booths.
Wondering what it's like to work here? We made a reel about it!
Are you as excited about mute-labs as we are? Then we are looking forward to getting to know you!
Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The AFC Operations team is primarily responsible for transaction monitoring and the KYC process, including PEP and sanctions screening. The team ensures that all customer activities comply with applicable AML and regulatory requirements, identifying and escalating suspicious activities where necessary. Working in close collaboration with the Money Laundering Reporting Officer (MLRO), the team plays a key role in safeguarding the organization against financial crime risks. In addition, AFC Operations continuously reviews and improves internal processes to enhance efficiency, data quality and regulatory compliance standards. Your Responsibilities * Alert Management & Investigation: Review complex transaction monitoring alerts and conduct investigations into suspicious activities. You are responsible for the decision-making regarding Suspicious Activity Reports (SARs/Verdachtsmeldungen) and ensure that all filings and documentation meet regulatory requirements. * TM Framework & Detection Logic: You drive the conceptual development and optimisation of the bank's monitoring infrastructure. This involves refining detection scenarios, tuning threshold settings to minimise false positives, and ensuring that our monitoring rules keep pace with evolving criminal typologies. * Operational Monitoring Controls: You execute and oversee comprehensive monitoring activities and internal controls. Your focus is to ensure that the operational output of the TM unit consistently meets the highest quality and regulatory standards. * System Architecture & AFC Project Management: Drive the AFC-side of system deployments and feature updates. You are responsible for the seamless operational transition of new business activities into our monitoring ecosystem, ensuring that scalability and regulatory integrity go hand in hand. * Technical Outsourcing & Audit Management: Oversee AFC-related tool environments and service providers to ensure operational integrity. You act as a key subject matter expert during internal and external audits, facilitating a smooth examination process through diligent preparation and expertise Your Profile * Academic Background: University degree in Law, Economics, Business Administration, or a related field. * Professional Experience: Extensive experience in Anti-Financial Crime (AFC) within the financial services industry. * Regulatory Expertise: In-depth knowledge of national and international regulatory frameworks (e.g., German GwG, KWG, and EU AML Directives). * Process Excellence: Proven experience in designing, documenting, and optimising AFC processes and frameworks. * Language Skills: Professional proficiency in English and excellent German skills are mandatory * Certifications: Relevant industry certifications, such as CAMS (Certified Anti-Money Laundering Specialist), are considered a plus. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
YOUR MISSION AT VOI As Senior Bid Specialist at Voi, you will be at the heart of our most strategic tenders – turning complex requirements into compelling, high-quality responses that show why Voi is the number one micromobility operator and the obvious partner for cities. Working closely with our Director of Tenders and cross-functional stakeholders, you will own end-to-end tender processes for prioritised cities, from early opportunity shaping through to final submission and feedback review. You will: * Lead the development of persuasive, well-structured responses for RFIs, RFPs, demos and presentations, tailored to each city’s needs. * Own the tender phase for selected markets, including market research and working with local partners to shape the right proposition and prioritisation. * Manage the full bid lifecycle, including milestones, kick-offs, reviews, clarifications and submission timelines, ensuring we deliver on time and to the highest quality. * Collaborate with stakeholders across Markets, Policy, Finance, HR, R&D, Legal, Growth & Commercial to gather inputs, align on win themes and secure approvals. * Draft, review, proofread and refine content so that agreed win themes, localisation and a clear, consistent tone of voice are visible throughout. * Champion tender best practices, ensuring our writing style, structure and evidence are compliant with local requirements while remaining engaging and easy to understand. * Work with our tender designer to bring responses to life visually and help build a strong, recognisable Voi narrative. * Develop and maintain content in our tender content library, driving reusability and continuous improvement. * Track and communicate tender status and reporting to key stakeholders, keeping everyone informed and engaged. * Analyse tender feedback and internal performance to identify improvements in process, content, tools and competitor insight over time. WHAT YOU NEED TO EMBARK You are a collaborative and self-driven bid professional who enjoys working across teams, managing multiple priorities and transforming technical input into clear, compelling narratives. You are structured, curious and comfortable taking ownership from start to finish, while staying calm under deadlines and open to feedback. You bring: * 3 to 4 years of experience in end-to-end bid or tender management, ideally for public sector or complex B2G/B2B opportunities. * Strong writing and editing skills, with an eye for detail and the ability to translate technical or policy content into clear, persuasive language. * Proven experience coordinating cross-functional stakeholders and managing timelines in a structured, transparent way. * Good understanding of tender best practices (e.g. win themes, compliance, evaluation criteria) and familiarity with tender tools or content libraries. * Strong research and analytical skills to understand local markets, city requirements and competitor positioning. * Excellent English and German skills (written and spoken); Norwegian or Dutch languages preferred. * A proactive, improvement-focused mindset – you continuously look for ways to refine processes, content and outcomes. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scale-ups. * Get “skin in the game” through our employee options programme. * Enjoy unlimited free Voi rides and a dog-friendly office. * Work together with inspiring, motivated and fun colleagues towards a common goal. * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
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