Senior Product Manager, Customer-to-Cash (m/w/d)

IDnow

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Munich or in Berlin, Germany.   We’re recruiting a Product Manager to drive our automated identity verification solution, delivering compliance, security, and performance. KEY RESPONSIBILITIES We are hiring a Senior Product Manager to own the end-to-end product lifecycle: capture market and customer needs, shape strategy and roadmap, and drive delivery with engineering. You will advise sales and customer‑facing teams and work directly with customers on product setup and solution patterns. The immediate priority is supporting customer migrations to a new platform driven by regulatory change; the role will broaden to encompass additional capabilities on the new platform over time. You will collaborate closely with Product & Technology Leadership and Sales Leadership across DACH and other markets. IDnow provides GenAI-enabled tooling and expects responsible, compliant use.  * Business outcome ownership: define measurable goals and KPIs (adoption, quality, satisfaction) and drive outcome-oriented delivery.  * Roadmapping: maintain an outcome-focused roadmap that converts market, regulatory and customer insights into prioritized initiatives; align with leadership and sales.  * Delivery & specification: translate roadmap items into epics, user stories and testable acceptance criteria; lead backlog refinement, sprint planning and reviews; make trade‑offs on scope, quality and timelines; coordinate release readiness and enablement.  * Incident triage & quality: rapidly triage issues, gather context, coordinate fixes, run post-incident reviews and capture preventive actions in the backlog; communicate status to customer-facing teams and customers.  * Migration support: help define pragmatic migration plans, cutover guidance, deprecation strategies and customer enablement materials; track adoption and surface risks.  * Customer engagement: join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes and pilots.  * GenAI-‑enabled ways of working: use GenAI to accelerate discovery, specification, incident summaries and reporting—ensuring human oversight and compliance.    PREFERRED EXPERIENCE * Degree in Business, Computer Science or related field.  * 8 years in product roles with end-to-end ownership.  * Proven customer facing experience.  * Technical fluency (APIs/architecture).  * Agile proficiency (Jira/Confluence).  * Practical, responsible use of GenAI  * Experience with Enterprise customer migration is preferable  * German and English    PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations.   IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

JUNA

YOUR MISSION As JUNA's Senior Product Manager, you'll take full ownership of our products — one in particular, which is currently an internal sales tool that we're about to grow significantly and open up to customers. You'll step in to cover the role during a maternity leave, and take on lasting ownership beyond that, working side-by-side with our CTO in a small, fast-moving team with no layers between you and the people building or using the product. This is a hands-on, generalist product role: you'll run discovery, prioritize a constantly flowing stream of ideas, consider our business goals and market opportunities, enable idea/design validation by building your own clickable prototypes with AI tooling, and work directly with engineers day to day. * Own the end-to-end product lifecycle for our key product: discovery, idea validation and prioritization, shipping, and iteration. * Handle a continuous flow of ideas and requests while maintaining a roadmap that people stand behind — even when the answer is "not now." * Work directly and daily with engineers, without a technical intermediary. * Build your own clickable, testable prototypes using AI-assisted tools to move ideas from concept to validation fast. * Partner closely with our CEO and CTO, who are both directly involved in roadmap and prioritization decisions. * Help shape our product's evolution from an internal tool into a customer-facing product. What that looks like In the first 3–6 months: * Ramp Up Fast: Get a full picture of our products, their users (internal and future external), and the current roadmap; build working relationships with the tech team, internal stakeholders, and our CEO/CTO. Ship your first AI-assisted prototypes and use them to validate ideas with real stakeholders. * Take the Reins: Independently run initiatives and take over active workstreams. After 12 months: * Trusted Owner: Be the clear, trusted owner of our roadmap. * Multi-Front Operator: Be running several concurrent workstreams smoothly, without things falling through the cracks. * Driving the Transition: Have meaningfully contributed to our product's growth toward customer readiness. YOUR PROFILE What you bring: * Several years of experience as a (senior) Product Manager, ideally including time as the sole or lead PM on a product with limited supporting infrastructure (no dedicated design/research team). * A strong, demonstrable ability to prioritize by impact — you can take competing input from various stakeholders and land on a defensible roadmap. * Hands-on experience using AI-assisted design tools to build clickable, testable prototypes yourself. * Experience managing multiple distinct projects or products concurrently. * Experience working closely with senior stakeholders, ideally including C-level. * Comfort working closely with engineers day to day — deep technical background is however not required. Who you are: * Hands-on and pragmatic — you'd rather build the process you need than wait for one to exist. * Autonomous — you set your own priorities and know when to make the call yourself versus when to escalate. * A clear, confident communicator — especially when the answer to a stakeholder is "not now," you can explain why in a way that keeps people on board. * Comfortable with ambiguity and a flat, still-scaling organization. Bonus points if you have: * Experience in logistics, particularly trucking — familiarity with operational concepts is a plus. * Experience taking a product from internal-only to customer-facing. * Exposure to both B2B/SaaS and more operational or back-office tooling contexts. * Ambition to grow as the team scales. OUR VALUES, IN THIS ROLE * Think outside the truck: challenge the internal-only status quo, prototype fast. * Impact, not activity: cut through noise, prioritize what actually matters. * Own it: end-to-end roadmap ownership, no safety net. * Collaboration drives the core: daily work with engineers, CEO, and CTO. * Customer in the driver's seat: internal or external, understand what they need. WHY US? Ownership from day one: You won't be managing a slice of a product — you'll own one of our most strategically important products, with real autonomy and a direct line to our CEO and CTO. Room to grow: We don't have a Head of Product yet. As we scale, this role has a clear path to grow into broader product leadership. Impact you can see: In a small team, your decisions ship fast and visibly — no waiting for a big org to move. Sustainability: Join a company where your work directly contributes to reducing carbon emissions in logistics. Benefits: Join a great team in our dog-friendly, hybrid work model with an office located at the heart of Kreuzberg, where you'll enjoy a relaxed, no-micromanagement culture, regular company events, access to Urban Sports Club and an L&D budget, and an office stocked with snacks and drinks to keep you energized. At JUNA, we value authenticity, humility, and potential — so even if you don't check every box, we encourage you to apply. We know that diverse backgrounds, perspectives, and experiences are what drive true innovation. Our team is collaborative, international, and always evolving. Come as you are — we're excited to meet you and hopefully welcome you on our journey to transform the logistics industry across Europe.

Raisin

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The US market is Raisin’s fastest-growing region, where our deposit marketplace connects customers with banks to help both achieve better financial outcomes. As a Product Manager within the US Tribe, you’ll play a key role in scaling our growth engine and enhancing the end-to-end customer experience. You’ll be part of a cross-functional product team, reporting to the Head of Product, US, and collaborating closely with leaders across Marketing, Customer Experience, Sales, and Customer Service. Partnering with our EU-based engineering team, you’ll drive initiatives that strengthen our product foundations, adopt industry best practices, and deliver a best-in-class B2C experience for US customers.   Your Responsibilities As a Product Manager in the US B2C Experience team, you’ll combine strategic thinking with hands-on execution to shape the next phase of Raisin’s US growth. While no two days are the same, here’s what you can expect to drive: * Collaborate across disciplines - work closely with Marketing and Customer service (US Based), Design and Engineering to craft seamless, industry-leading experiences. * Deeply understand our customers - continuously uncover insights about user behavior, motivations, and pain points to ensure the team is solving the right problems. * Define and deliver impactful solutions - lead the iterative discovery, definition, and delivery of customer and business-facing initiatives that drive measurable results. * Champion the B2C experience - apply proven frameworks and methodologies to design and optimize customer journeys across acquisition, onboarding, engagement, and retention. * Lead user research and validation - design, run, and synthesize qualitative and quantitative research to inform decisions and validate hypotheses. * Own your product outcomes - be the subject-matter expert for your area, connecting company-level objectives to the metrics and levers your product can influence. * Drive data-informed decisions - foster a culture of analytical rigor by improving data accessibility, establishing clear success metrics, and using insights to prioritize effectively. * Facilitate structured discovery - apply frameworks like Design Thinking, Dual-Track Agile, or Opportunity Solution Trees to rapidly explore, qualify, and align on valuable opportunities. * Shape the product roadmap - define and communicate a clear 12-month vision and strategic path, balancing ambition with pragmatism and alignment across stakeholders. * Align and empower stakeholders - maintain strong communication channels to ensure clarity, trust, and accountability across marketing, customer service, and engineering teams. * Foster high-performing collaboration - inspire engagement, ownership, and quality within your team, ensuring everyone is contributing toward shared goals. Your Profile * 2+ years of Product Management experience * You will use AI to 10x the quality and pace of product discovery and delivery. Far beyond just chatbots, hands-on agentic product development experience is a plus; while curiosity, adaptability, and sound judgment is non‑negotiable * Fluent in English * Proven experience creating industry-leading data-driven B2C customer experiences (Web and Mobile) * Experience working with Financial services products (US market experience a bonus) * Familiarity and experience working with core technologies such as ReactJS, GraphQL and tools such as Looker, Contentstack Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.  * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.