
telli · Berlin
ABOUT US Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conver...
Every 10 minutes, 18 million conversations happen between businesses and consumers around the world.
For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that
is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with
businesses.
AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company -
from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations
businesses will handle is going to explode in the coming years.
At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli
to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy,
getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve
consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and
we intend to win it.
We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and
move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership
over what we do, all while still staying humble and keeping a low-ego culture.
Check out our principles to see how we work.
You will be pivotal for telli's growth. Your mission is to drive revenue by building trusted relationships with enterprise
customers and closing deals. As our first experienced enterprise sales hire, you'll help us 10x telli from the ground up.
first call through signature uncovering telli’s value for the customer
outbound, you make the calls
of 500 to 10,000+ employees. You build the relationships before procurement comes in to test them
becomes the team standard
build next
economic buyers. Mid-market experience is fine if you've consistently been top of your team and have closed enterprise
customers before
that distinction. Buyers trust you before they trust your product
natural, not earned over multiple meetings
feedback, you act on it, and you share credit when you win
FEQ427R161 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: * Form successful relationships with clients throughout your assigned territory to provide technical and business value in collaboration with an Account Executive and a Senior Solutions Architect. * Gain excitement from clients about Databricks through hands-on evaluation and Spark programming, integrating with the wider cloud ecosystem and 3rd party applications. * Contribute to building the Databricks technical community through engagement at workshops, seminars, and meet-ups. * Become a Big Data Analytics advisor on aspects of architecture and design. * Support your customers by authoring reference architectures, how-tos, and demo applications. * Develop both technically and in the pre-sales aspect with the goal of becoming an independently operating Solutions Architect. What we look for: * Familiarity working with clients, creating a narrative, answering customer questions, aligning the agenda with important interests, and achieving tangible outcomes. * Ability to independently deliver a technical proposition, identify customers' pain-points, and explain important areas for business value to develop a trusted advisor skillset. * Code in a core programming language such as Python, Java, or Scala. * Knowledgeable in a core Big Data Analytics domain with some exposure to advanced proofs-of-concept and an understanding of a major public cloud platform. * Experience diving deeper into solution architecture and design. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. ABOUT THE ROLE: As a Sr Partner Delivery Success Manager at Parloa, you will own and scale strategic relationships with our global SI, consulting, and implementation partners, ensuring they are equipped to successfully deliver transformative AI and customer experience solutions for enterprise customers.This is a highly cross-functional role sitting at the intersection of partnerships, enterprise delivery, and AI transformation. You will act as the strategic advisor and operational lead for a portfolio of partners, helping them build scalable Parloa practices, drive successful customer outcomes, and expand their long-term impact within the Parloa ecosystem. You will work closely with Partner Managers, Account Executives, Solution Engineers, Customer Success, Professional Services, and Product teams while engaging directly with partner executives, delivery leaders, architects, and project teams. This is your opportunity to shape how enterprise partners adopt, scale, and operationalize agentic AI solutions while helping define and mature Partner Success at one of the fastest-growing AI companies in the world. AREAS OF OWNERSHIP: * Own a portfolio of strategic Parloa partners, driving both partner maturity and successful customer delivery outcomes * Build trusted relationships with partner executives, practice leads, delivery managers, architects, and customer stakeholders * Act as a strategic advisor to partners on building and scaling their Parloa services practice, including delivery methodologies, organizational structure, certifications, and go-to-market motions * Guide partners through complex enterprise AI and CX transformation programs, ensuring high-quality execution and measurable business impact * Partner with Account Executives and Partner Managers to support strategic deals, validate delivery approaches, and align implementation strategies * Monitor partner-led customer implementations, proactively identifying risks, managing escalations, and driving successful project outcomes * Drive operational rigor across partner engagements, including governance structures, success metrics, delivery reviews, and executive business reviews * Ensure close alignment between partners and internal Parloa teams including Customer Success, Professional Services, Product, and Solution Engineering * Advocate for partners internally while maintaining accountability around delivery quality, certifications, customer outcomes, and operational standards * Identify opportunities to expand successful partner initiatives across regions, business units, and enterprise accounts * Support the evolution of Parloa’s Partner Success function by helping define scalable programs, processes, playbooks, and operational frameworks * Stay current on Parloa’s platform capabilities, AI innovation, and enterprise CX transformation trends to guide partners effectively * Represent Parloa’s leadership in agentic AI and enterprise customer experience transformation during partner and customer engagements WHAT SUCCESS LOOKS LIKE * You build trusted, strategic relationships with partner executives and delivery leaders, helping them successfully scale their Parloa practice and deliver measurable customer impact * Partner-led enterprise implementations consistently launch successfully, with strong delivery quality, proactive risk management, and clear alignment across customers, partners, and internal teams * You operate as the central point of coordination across Sales, Customer Success, Professional Services, and partners, driving accountability, operational clarity, and long-term value realization * You identify and unlock growth opportunities by helping partners expand successful AI and CX initiatives across additional business units, regions, and enterprise use cases WHO YOU ARE: * You bring 6+ years of experience in enterprise SaaS, consulting, partner management, customer success, or professional services roles * You have experience working with global systems integrators, consulting firms, or implementation partners, with a proven track record of driving measurable customer outcomes through partners * You understand enterprise delivery models, implementation methodologies (SAFe Agile, waterfall, etc.), project governance, and services organizations * You have strong executive presence and can confidently communicate with partner leadership, customer executives, and technical teams, including leading executive reviews and facilitating complex discussions * You are comfortable navigating cross-functional environments, influencing without direct authority, and aligning internal and external stakeholders around shared goals * You bring operational rigor, strong ownership, and attention to detail while balancing strategic relationship management with hands-on execution in fast-moving, ambiguous environments * You have exposure to AI, automation, cloud, or enterprise technology ecosystems and can translate technical capabilities into measurable business value * Fluency in German is required NICE TO HAVE: * Experience working with conversational AI, CCaaS, enterprise automation, or customer experience platforms * Experience supporting multi-region enterprise accounts and global delivery programs * Familiarity with partner ecosystem models including sourced, influenced, and co-delivery motions * Experience building or scaling partner programs, enablement frameworks, or delivery methodologies OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Case Study & Stakeholder Interview(s) → Bar Raiser ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: We are looking for a Sr Field Marketing Manager EMEA to plan and execute high-impact field marketing programs that drive demand, generate new business opportunities, and accelerate existing sales pipelines. This role requires strong event management skills and the ability to design localized, high-impact campaigns that resonate with target audiences. You will own and execute events, regional campaigns and personalized ABM programs in close partnership with Sales, Growth, Partnerships, and Marketingto deliver field activations, across the EMEA region. AREAS OF OWNERSHIP: * Own end-to-end event execution, including planning, timelines, budgets, vendors, internal stakeholders, onsite delivery, and post-event follow-up. * Partner with Sales and Growth/BDE teams to define target accounts, audience strategy, follow-up motions, and pipeline goals for each activation. * Elevate brand presence through industry conferences, trade fairs, and localized thought leadership opportunities. * Track KPIs, analyze performance, and continuously refine campaigns based on pipeline impact, account engagement, attendee quality, and Sales feedback. WHO YOU ARE: * 6+ years of experience in event-led Field Marketing, Event Marketing, or regional B2B marketing roles in a fast-paced environment. * Strong experience planning and executing B2B events, from stakeholder alignment to onsite delivery and follow-up. * A commercially minded marketer, with experience working closely with Sales to turn regional priorities and target accounts into pipeline-generating programs. * Strong stakeholder management skills and a hands-on, proactive mindset to align cross-functional teams around clear goals, timelines, and impactful localized experiences. * Fluency in English is required; any additional European language is a strong advantage (especially French, Spanish, or German). OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.