People Operations Specialist / HR Generalist

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Our Company Booking Holdings (NASDAQ: BKNG) is the world’s leading provider of online travel and related services, delivered to consumers and local partners through five primary B2C brands: Booking.com, Agoda, Priceline, KAYAK, and OpenTable. Collectively, Booking Holdings operates in more than 220 countries and territories, in over 40 languages. Our mission is to make it easier for everyone to experience the world. The Opportunity   As part of Booking Holdings, a new consolidated B2B division brings together the B2B businesses of Booking.com, Priceline, and Agoda into a unified global platform serving airlines, travel management companies, online travel agencies, financial institutions, and other strategic partners. The Legal team behind this platform is diverse and fast-moving, and we are building the operational foundation to support it. The Legal Operations team plays a critical role in enabling operational excellence, scalable processes, and legal technology adoption across a fast-growing, tech-driven global travel business. Based in Winnipeg and reporting to the Legal Director, and working closely with the Legal Operations team based in Bangkok, this role is a critical connector between our NA team and colleagues across the globe. This is not a traditional contract-management role. What we need is an exceptionally organized, tech-savvy generalist who thrives on keeping things running smoothly; someone who can anticipate what the team needs, learn new tools quickly, communicate clearly across time zones and functions, and organize and manage a dynamic environment. In this Role, You’ll Get To Keep the Team Connected & Coordinated * Serve as a liaison between the NA legal team and internal stakeholders across NA business units, and cross-functional partners (Finance, HR, IT, Procurement, and beyond). *  Coordinate with global Legal Operations colleagues to support the global B2B legal team  * Help manage the team’s shared legal mailbox and service-of-process intake, triaging and routing incoming matters to the right people promptly and accurately. * Support onboarding and offboarding for legal team members, including collecting and organizing brand onboarding materials and coordinating with relevant internal teams. * Assist with scheduling, logistics, and preparation for team meetings, cross-functional working sessions, and both in-person and virtual events. Support Legal Operations Day-to-Day * Provide general administrative and operational support to the NA Legal team, helping to manage priorities, track open items, and ensure follow-up on key actions. * Assist with preparation of materials for quarterly business reviews, executive reports, and other recurring reporting needs. * Support coordination of legal team training and professional development activities, including scheduling, logistics, and tracking participation. * Help with settlement and dispute administration as needed, including organizing documentation and tracking status of matters under counsel’s direction. Own & Evolve Our Tools and Knowledge Base * Learn and administer the legal team’s technology stack, including matter management, knowledge management, and communication tools, becoming the team’s go-to resource for navigating and improving these systems. * Maintain and organize shared legal resources: knowledge repositories, process guides, templates, and internal reference materials so information is always easy to find. * Identify opportunities to improve how information flows within the team and with cross-functional partners; proactively suggest and implement process improvements. * Support rollout and adoption of new tools or platforms as the team’s operations evolve. Help Build Something New * As a newly established team, many of our processes, systems and routines are still being created, and you’ll have real input into how things are built from the ground up. * Coordinate with our Bangkok-based Legal Operations Manager and other global Legal Ops colleagues to align on processes, share resources, and support a consistent approach across the broader group. * Bring curiosity and initiative to a role that will grow and evolve alongside the business. What You’ll Need to Succeed Experience & Education * Post-secondary education in a relevant field (business administration, legal studies, communications, or similar) or equivalent practical experience. * 2+ years of professional experience in an operations, coordinator, executive assistant, legal assistant, or similar role - legal industry experience is an asset but not required. Organization & Follow-Through * Exceptional organizational skills: you track every open item, nothing falls through the cracks, and you’re comfortable managing competing priorities in a fast-paced environment. * Strong attention to detail with the ability to manage information, documentation, and communications accurately and consistently. * A proactive, self-directed working style: you anticipate needs, flag issues early, and follow through without needing to be asked twice. Technology Proficiency * Confidence working across a range of software tools: you pick up new platforms quickly, troubleshoot independently, and help others get up to speed. * Proficiency with common productivity and collaboration tools (e.g., Google Workspace, Microsoft Office, Slack or similar). * Comfort working with shared drives, document management systems, and digital workflows; experience with legal or project management tools is a plus, not a requirement. Communication & Collaboration * Clear, concise written and verbal communication skills in English: you can adapt your style for legal colleagues, business partners, and external contacts alike. * A collaborative and service-oriented mindset: you build trust quickly, communicate proactively, and make the people around you more effective. * Comfortable working across time zones and with a globally distributed team. MINDSET & VALUES * Detail-oriented, reliable, and execution-focused. * Eager to learn and develop within Legal Operations and legal technology. * Comfortable working in a dynamic, international environment with evolving processes. * Demonstrates integrity, ownership, and a strong sense of accountability.     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Betsson

We're looking for an experienced Senior HR Generalist who will join us on a fixed-term contract covering maternity leave at our Estonia hub. As the trusted HR partner for our local business, you'll support employees and managers across the full employee lifecycle, ensure HR excellence and compliance, and help foster the engaging, people-first culture that makes Betsson a great place to work. Working closely with local, regional, and global HR teams, you'll have the opportunity to influence HR operations across the Baltics while keeping our Estonia office running smoothly and our people thriving. THE WOW The Senior HR Generalist is responsible for the local delivery of HR processes and employee support in Estonia, ensuring a compliant, consistent, and positive employee experience. Acting as the main HR contact for approximately 120 employees and their managers in Estonia, the role provides day-to-day HR guidance, supports employee lifecycle activities, and ensures the effective local implementation of global HR processes. The role works closely with Central HR, Global HR functions, and Baltic HR colleagues to maintain alignment while responding to local business needs. The role will also be responsible for supporting the day-to-day operations of the Betsson Estonia office, helping to ensure a smooth and engaging workplace environment. In addition, the role oversees and contributes to HR delivery across the Baltics, supporting collaboration and continuity across the region. A TASTER OF WHAT YOU WILL BE INVOLVED WITH:  * Deliver HR operations in Estonia, ensuring compliant and efficient management of the full employee lifecycle, from pre-boarding to exit. * Serve as the primary HR contact for employees and managers in Estonia, providing guidance on HR policies, processes, and employee-related matters. * Support managers with day-to-day people topics, including performance conversations, employee relations matters, leave management, and general HR queries. * Ensure compliance with Estonian employment legislation and internal policies, including employment contracts, employee documentation, health & safety requirements, and HR administration. * Manage employee relations matters, partnering with Central HR and Legal teams when appropriate. * Support the local execution of global HR processes, including performance reviews, objective setting, learning and development initiatives, engagement activities, and policy rollouts. * Collaborate with Global Talent Acquisition and hiring managers to coordinate recruitment and onboarding activities in Estonia. * Maintain accurate HR records, employee data, and reporting, ensuring integrity across HR and payroll systems. * Partner with Finance on routine HR-related reporting, including headcount tracking and payroll-related inputs. * Support continuous improvement of HR processes and employee experience initiatives. * Collaborate closely with Central HR and Baltic HR colleagues, providing support across the region when required. * Promote Betsson Group culture and values locally, supporting employee engagement initiatives and helping to maintain a positive office environment for the employees based in the Estonia office. * Coordinate and support office management activities, liaising with internal stakeholders and external vendors to ensure the office operates smoothly and efficiently. WHAT WE ARE LOOKING FOR: * Proven experience in an HR Generalist, HR Specialist, or similar role with exposure to HR operations and employee relations. * Good knowledge of Estonian employment legislation and HR administration requirements. * Experience supporting the full employee lifecycle with a high level of accuracy, confidentiality, and attention to detail. * Strong communication and interpersonal skills with the ability to build effective working relationships across the business. * Ability to manage multiple priorities and work independently in a dynamic environment. * Comfortable handling employee queries and supporting employee relations matters with guidance where appropriate. * Experience working collaboratively with local, regional, and global stakeholders. * Experience using HR systems and supporting payroll processes is an advantage. * Fluency in English and Estonian, both written and spoken. WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.   CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. AS A CONTINGENT WORKFORCE GENERALIST AT SNOWFLAKE, YOU WILL: * Provide outstanding customer service support to employees and internal stakeholders on Contingent SnowForce Team processes, policies, and issues — adhering to team SLAs throughout. * Partner closely with the Global Contingent Workforce Leader and Operations Specialist to meet team goals, drive projects to completion, and solve complex problems across the organization. * Drive compliance, education, and program-level project initiatives for the Contingent Workforce Program. * Help manage day-to-day tactical operations including team alias management, communications, documentation, scheduling, and meeting facilitation. * Facilitate resolutions of accommodation requests, immigration requests, cost rate analysis, and investigations for contingent workers. * Proactively identify issues based on discussions and emerging trends, escalating appropriately to leadership. * Create and maintain documentation around key work functions; provide training and mentoring support in areas where you serve as Subject Matter Expert. * Conduct in-person training sessions for stakeholders on contingent workforce processes and policies. OUR IDEAL CANDIDATE WILL HAVE: * 3+ years of customer service support experience, preferably in support of a Contingent Workforce program, HR, or workforce management environment. * Experience interacting with all levels of a professional organization, from individual contributors to senior leadership. * Experience utilizing VNDLY Vendor Management System * Experience working with a Managed Service Provider. * Demonstrated ability to exercise independent judgment and discretion while applying company policies and practices to determine appropriate action. * Understanding of contingent workforce classifications and processes. * Strong analytical and problem-solving skills with the ability to proactively identify and address issues before they escalate. * Proven attention to detail and accuracy across all areas of work. * Excellent communication skills and demonstrated experience handling sensitive matters with tact and diplomacy. * Proficiency with MS Office, Google Suite, Slack, Zoom, ServiceNow, and the ability to leverage AI tools such as Gemini, ChatGPT, CoCo, Snowflake Intelligence, and similar technologies. * Self-starter and fast learner capable of operating with minimal direction in a fast-paced environment. * Collaborative mindset with a proven ability to thrive in a team environment. BONUS POINTS IF: * Experience using Zip P2P Tool, Workday HCM * Experience with creating training videos * Ability to make things pop and show a flare using current technologies and trends * A fun get it done attitude and ability to think outside the box WHY JOIN OUR TEAM AT SNOWFLAKE? * Be part of a dynamic, high-impact team at the intersection of People Operations and workforce strategy — where your work touches every corner of the company. You'll partner directly with senior leadership on complex, meaningful challenges that shape how Snowflake manages its global contingent workforce. * This is a role for someone who loves building, connecting, and improving — you'll develop cross-functional relationships across the entire organization while driving initiatives with real, visible impact. We embrace innovation, including AI tools, to constantly raise the bar for how we operate. If you're passionate about contingent workforce management, compliance, and program operations and want to grow that expertise at one of the most innovative data companies in the world, this is your team. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com