Senior Capacity Lead

Head, Business Kenya

Moniepoint

ABOUT US Moniepoint is Africa's leading business payments and banking platform. We power the dreams of businesses by giving them everything they need to succeed: payments, banking, credit, and business management tools. Having built Nigeria's most reliable business banking infrastructure, we are now entering Kenya, our first market outside Nigeria and our flagship entry into East Africa. Kenya is a deliberate and ambitious bet. It is one of the most financially sophisticated markets on the continent, home to the world's most advanced mobile money ecosystem, and a vibrant SME sector that is underserved by existing banks. We intend to win here, and this role will lead that commercial effort. ABOUT THIS ROLE The Head of Business, Kenya is the most senior commercial leader in Moniepoint Kenya. You report directly to the Country CEO and own everything related to customer satisfaction, market share, revenue and costs. This is a true general management role on the commercial side: you set strategy, build and run the team, manage the full product portfolio commercially, and are directly accountable for Kenya's business results. You will lead a team of Business Leads, each owning a specific product line. Each Business Lead is responsible for the full commercial lifecycle of their product: go-to-market, customer acquisition, customer satisfaction, and P&L performance. The products you will manage across this structure include payment acceptance (merchant acquiring), payment issuing, lending, savings and deposit mobilisation, and card issuing. As Moniepoint Kenya grows, new product lines will be added to this portfolio and new Business Leads hired to own them. The Head of Business is accountable for the collective performance of all these product businesses, and for ensuring each Business Lead has the strategy, resources, and support to win in their segment. RESPONSIBILITIES * OKR Ownership: Own Kenya's commercial OKRs, focusing on customer satisfaction, market share, and profit. * Portfolio Strategy: Define market-winning strategies, set product portfolio priorities, and ensure organizational accountability. * Team Leadership: Manage and develop a team of Business Leads, guiding their goal setting and performance reviews. * LOB Management: Ensure Business Leads operate effectively across payment acceptance, lending, savings, card and payment issuing. * GTM Strategy: Define go-to-market strategies based on deep customer and competitive analysis in Kenya. * Competitive Intelligence: Analyze competitors to identify white spaces and develop a durable winning playbook. * Growth Marketing: Drive customer acquisition, retention, and engagement, including merchant and SME strategies. * LTV Optimization: Build cross-sell and upsell programs to maximize customer lifetime value. * Partnership Management: Manage partnerships with agent networks, aggregators, B2B channels, and integration partners. * Commercial Operations: Run the commercial operations with discipline, as the primary owner of data analytics, dashboards, and evidence-based decision-making. EXPERIENCE & BACKGROUND * P&L Management: 10 to 20 years of professional experience, including owning a P&L in a senior capacity. * People Leadership: Proven leadership of large, multi-functional teams in commercial roles. * Tech Sector Exposure: Experience working within a technology company; fintech or digital financial services preferred. * Regional Expertise: Direct exposure to Kenyan or East African markets strongly preferred. * Growth Tracking: Demonstrated success in driving scaled commercial growth in competitive markets. * Industry Flexibility: A background in traditional banking is not required. SKILLS & COMPETENCIES * Entrepreneurial Mindset: Owns outcomes, moves with urgency, and is deeply accountable for results. * First-Principles Thinker: Builds strategies based on a deep understanding of local nuances, not borrowed playbooks. * Highly Analytical: Skilled in data analysis, signal-to-noise separation, and making evidence-based decisions. * Agility in Ambiguity: Quick to read situations and manage uncertainty effectively. * High-Performance Leadership: Builds a strong commercial culture, hires well, and effectively coaches teams. * Talent Management: Supports and develops senior Business Leads to exceptionally high performance standards. * Intellectual Horsepower: Driven and capable of winning in highly demanding markets. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * Target Achievement: Meeting or exceeding commercial OKRs for customer satisfaction, market share, and profit. * Data-Driven Foundations: Building a solid commercial framework grounded in clear evidence and insights. * Competitive Advantage: Creating a durable competitive advantage against local banks, mobile money, and challenger brands. * Operational Effectiveness: Ensuring all product lines operate efficiently and hit their respective lifecycle goals. WHY JOIN US * Autonomy & Impact: Enjoy the opportunity to lead Moniepoint's expansion into East Africa with true commercial autonomy. * Scale & Resources: Become a key architect of a proven model, backed by the extensive resources of a well-capitalized company. * Market Transformation: Help build a significant platform for Kenyan businesses, transforming financial services across the region.

Senior Corporate IT Engineer

FTMO

At FTMO, we believe that company growth starts with people. We are a team that pushes forward together, supports one another, and celebrates shared achievements. Our environment creates space for talents to grow – individually, as a team, and across the whole company. We're looking for a Staff Corporate IT Engineer to serve as a technical leader within our IT organization - someone who keeps critical infrastructure running, mentors the team, and helps shape our technology direction. WHAT WILL YOU DO? You'll own the reliability and security of our core systems and infrastructure while acting as a go-to technical authority across the business. Day to day, that means: * Ensuring high availability, performance, and security of critical systems * Leading design sessions, retrospectives, and driving automation initiatives * Evaluating emerging technologies and contributing to FTMO's technology roadmap * Mentoring other Corporate IT Engineers and running training sessions * Translating complex technical topics for non-technical audiences * Providing technical oversight on Corporate IT infrastructure projects WHAT DO YOU BRING TO THE TABLE? * 6+ years in systems administration (4+ in a senior/lead capacity) * Deep knowledge of Windows & macOS, networking (TCP/IP, SSL), and virtualisation * Solid Google Workspace administration knowledge * Understanding of IAM/PAM (SailPoint) concepts and practices * Scripting & automation skills (Python, PowerShell, Bash, Terraform, Ansible) * Experience with the Principle of Least Privilege (PoLP) * Excellent communication skills - proficiency in English (B2 level or higher) * Bachelor's degree in CS/IT or equivalent experience (Master's a plus) NICE TO HAVES? * Linux experience * familiarity with security frameworks (ISO 27001, NIST)and disaster recovery planning * passion for AI and its potential to transform IT operations * Microsoft Entra ID knowledge * VDI experience (Workspot) * industry certifications such as MCSE, RHCE, Google Professional Cloud Architect, or Professional Workspace Administrator * Hands-on experience with cloud platforms (GCP preferred) and hybrid environments. WHY JOIN THE FTMO TEAM? * We are a Czech fintech that, since 2015, has grown from an idea into a global project. 🚀 * 300+ amazing teammates. We’re a great team who learn from each other every day.🤜🤛 * How do we work? We focus on meaningful work and open communication, while only adopting processes that make our lives easier. * Prague, Národní třída. Enjoy our modern offices at the Quadrio shopping center, offering beautiful views and excellent accessibility. * What if I don’t trade? No worries. We’ll show you what our product is all about and introduce you to the basics of trading. * Free fruit, snacks, and coffee are always within reach in the office. * How do we promote strong relationships and well-being? Company cottage, team building events, and running club. * Flexible hybrid model. We prefer collaborating in person to keep the team spirit high, but we offer the flexibility you need to stay balanced. *The benefits mentioned above apply to on-site employees in our Prague office.

Team Lead, Collections

Unknown Employer

Description Position at Parkland Corporation As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com. Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience. Competitive Benefits. Meaningful Extras. Unmatched Value. A place where you can take your career in the direction you want to grow and go The Opportunity: As part of Finance Shared Services team, the Team Lead, Collections plays a critical role in our Order to Cash function. Reporting to the Supervisor, Collections, this position is responsible for coordinating the day-to-day activities of the Collections Analysts and driving the collections process to minimize past due balances and reduce bad debts. This role executes collection strategies, prepares reporting of AR accounts, provides coaching to the team, collaborates with internal stakeholders, provides solutions to resolve issues and escalates as required. The Team Lead is a working member of the team with more senior responsibilities and will maintain certain strategic accounts in an assigned customer portfolio. Responsibilities: Collections Lead weekly reporting reviews, ensuring overdue accounts are followed up, risks are identified, and clear action plans are executed. Ensure overlimit and past due accounts are placed on hold according to policy. Escalate high-risk accounts to leadership with recommended actions (payment plans, collections, legal escalation, etc.) Assist the team with escalated customer issues and disputes, working with Sales, Billing, Credit, Cash Apps, Management, etc. as required. Provide the analysts with assistance in preparing customer account reconciliations, and coordination of efforts to clean up AR accounts. Execute company collections policies and procedures; look for opportunities to optimize and coordinate improvements with the Supervisor. Monitor actions on past due accounts to ensure strategies are driving positive results on delinquencies and credit losses. Collaborate closely with the Cash Applications team to monitor unapplied and misapplied cash, ensuring timely resolution of allocation issues that impact collections effectiveness. Partner with Credit, Cash Applications, Sales, and Operations teams to resolve escalations and customer account issues. Establish and maintain positive business relationships with internal customers and key stakeholders in the collections process. Coordinate efforts for significantly past due accounts with external collection agencies and legal counsel as required with the Supervisor. Monitor Collections commentary added on individual accounts in the system by the team. Analysis and Reporting Prepare monthly AFDA recommendations with explanations to Management. Prepare weekly AR reporting that provides timely and effective information to Management on credit and collections issues. Review overlimit reports and coordinate issues with the Credit team and management, make decisions on customers to place on hold. Support the Supervisor with KPI performance data to drive operational excellence and business value (% AR current, trends from previous periods, etc). Leadership Provide day-to-day coaching and support to the Collections team. Create a positive team environment where collaboration, accountability, and continuous improvement are valued. Foster teamwork and collaboration within the team creating synergies where we can. Create a positive climate where team spirit and collaboration are fostered. Assist Collections Supervisor with measuring team performance against set KPI’s and actively work to remove roadblocks to be successful. Support Collections Supervisor in providing the team with clear priorities and communicates expectations and responsibilities for the role. Support the team’s common goals defined with the Supervisor. Promote a client-focused, solution-based approach aligning with Service Level Agreements. Provide training to new employees on Company policies and procedures. Operational & Service Excellence Champion process improvements and system enhancements. Drive continuous improvement initiatives, challenging existing practices to increase efficiency and effectiveness. Act as a change leader, fostering team adaptability during organizational transformation. Assists in ensuring all processes are developed and maintained in accordance with corporate policies, SOX/internal controls, tax reporting, and other regulations. Requirements: 5+ years of collections or accounts receivable (B2B) experience, with at least 2 years in a more senior capacity as Team Lead or Senior Analyst Strong knowledge of collections processes, policies, and best practices. Proficiency with ERP systems with the ability to navigate AR modules, run reports, and reconcile balances. Fluent with Microsoft Office Suite (Word, Excel, Teams) Intermediate Excel skills including lookups, pivot tables, conditional formatting, and ad hoc analysis/reporting. Oil and Gas and/or Shared Services experience is an asset. Experience working with collection agencies and legal counsel, including settlements, litigation, and follow-up with third parties. Strong ability to perform root cause analysis, identify process gaps, and recommend improvements; solutions-driven mindset. Excellent written and verbal communication skills with the ability to adapt style to different audiences and influence stakeholders. Proven experience with competing priorities in a high-volume, fast-paced environment. Organized, self-starter, and results-driven with a demonstrated ability to operate independently while aligning to business objectives. Humble. Hungry. Smart. Does this sound like you? Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with! We Want You To Shine: We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview. Belonging Matters. Because You Do: We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions. We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities. The Fine Print: Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time. Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing. #LI-AD1