Senior Software Engineer - Observe by Snowflake, Monitoring & Alerting

Senior Software Engineer - Observe by Snowflake, APM & AI Observability

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform engineered for scale — ingesting logs, metrics, traces, and events on an open data lakehouse using Apache Iceberg, at dramatically lower cost than traditional tools. Our products help engineering teams at companies like Capital One, Topgolf, and Dialpad move from detection to root cause 10x faster across hundreds of terabytes of telemetry data daily. As part of Snowflake, we combine startup-style ownership and velocity with the reach and ecosystem of one of the world's leading data platforms. We are hiring a Senior Software Engineer to own and drive the evolution of our APM and AI observability products — two adjacent product lines that sit at the intersection of AI, advanced streaming data pipelines, and backend platform engineering. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: * Own end-to-end product scopes across our APM and AI observability product lines — from backend behavior and API design to data pipeline architecture and client-side SDK work * Build and optimize streaming data pipelines that tackle graph traversal challenges at scale and LLM-as-judge online evaluation pipelines for real-time agentic telemetry * Design and implement backend services and APIs that power microservice topology views, service error detection, latency analysis, and agentic workflow monitoring * Collaborate cross-functionally with frontend, design, product, and support teams to deliver products that are intuitive for both human users and AI-native workflows (agentic users like Claude Code and Cursor are first-class citizens on our platform) * Drive architecture and delivery for medium-to-large projects end-to-end, from technical design through production launch * Champion product thinking on the engineering team — deeply understand customer use cases in both microservice and agentic application contexts before diving into technical solutions * Mentor junior engineers and lead technical design decisions that raise the quality bar across the team OUR IDEAL SENIOR SOFTWARE ENGINEER WILL HAVE: * BS in Computer Science or equivalent and solid computer science fundamentals (algorithms, systems, distributed computing) * 5+ years of backend development experience with strong programming and debugging skills * Experience working with complex data pipelines and/or data warehouses at production scale * Demonstrated product mindset — you seek to understand user motivation and use cases before diving into implementation * Experience owning and driving medium-sized projects successfully, including architecture and cross-team delivery * Strong communication and collaboration skills — you're effective working with engineering, product, design, and customer-facing teammates * Experience mentoring junior engineers or leading technical design discussions BONUS POINTS FOR THE FOLLOWING: * Experience building or working on APM or AI observability products (OpenTelemetry experience a strong plus) * Hands-on experience building or operating agentic applications in production * Exposure to customer-facing product development with strong product intuition * Experience with streaming systems, distributed tracing, or graph-based data pipelines * Prior experience in high-growth startups or fast-paced product environments where you shipped fast and owned outcomes WHY JOIN THE OBSERVE APM TEAM? Observe by Snowflake is where observability gets reinvented — not incrementally, but fundamentally. We're the only observability platform built natively on the Snowflake AI Data Cloud, which means we skip the compromises: no more choosing between cost and retention, no more fragmented tools for logs vs. traces vs. metrics. Engineering teams at some of the most demanding companies in the world rely on us to debug at scale, and we're just getting started. What makes this role unique is the intersection of problems you'll work on: streaming graph traversal at scale, agentic AI monitoring, and a product philosophy that treats AI-native workflows as first-class citizens. You'll have a real product scope to own, a team with startup velocity, and the full weight of Snowflake's platform, data, and go-to-market behind you. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Senior Software Engineer - Observe Data Management

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse using open formats like Apache Iceberg — at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world's leading data platforms. We are hiring a Senior Software Engineer for the Observe Data Management team. This team owns the core pipelines that ingest and process over 1 petabyte of telemetry data per day — the foundational infrastructure powering Observe's entire observability stack. You'll be working at the intersection of massive scale, open-source innovation, and real-world reliability challenges for enterprise customers around the globe. AS A SENIOR SOFTWARE ENGINEER - OBSERVE DATA MANAGEMENT AT SNOWFLAKE, YOU WILL: * Design, build, and scale high-throughput data ingestion and processing pipelines handling petabyte-scale telemetry — logs, metrics, traces, and events * Develop performance-critical, distributed systems components in Go and/or C++ that operate reliably across AWS and Azure * Contribute to OpenTelemetry and drive Observe's open-source strategy, including external community engagement and upstream contributions * Architect solutions that maintain enterprise-grade availability and low latency under extreme data volumes * Collaborate with SRE, product, and platform teams to define data reliability standards and improve detection-to-resolution times for customers * Debug and resolve complex distributed systems issues at the deepest layers of the stack * Help shape the technical roadmap for the Data Management team and mentor engineers across the organization OUR IDEAL SENIOR SOFTWARE ENGINEER - OBSERVE DATA MANAGEMENT WILL HAVE: * 5+ years of software engineering experience with deep expertise in distributed systems * Proficiency in Go and/or C++, with an ability to write high-performance, production-grade systems code * Demonstrated experience designing and operating large-scale data ingestion or stream processing pipelines * A strong sense of user empathy and product intuition — you think beyond APIs and care about end-to-end data onboarding and management experience. * Hands-on experience building and running services across major cloud providers (AWS and/or Azure) * Strong fundamentals in systems programming: concurrency, memory management, networking, and I/O * A track record of solving hard infrastructure or platform engineering problems at scale * B.S. in Computer Science, Engineering, or equivalent practical experience BONUS POINTS FOR THE FOLLOWING: * Experience with OpenTelemetry SDKs, instrumentation, or ecosystem tooling * Prior open-source contributions or project maintainership * Familiarity with Apache Iceberg or other open table formats and data lakehouse architectures * Background in observability, monitoring, or SRE * Experience with multi-cloud data infrastructure or telemetry platforms at petabyte scale WHY JOIN OUR OBSERVE TEAM AT SNOWFLAKE? The Observe team is building the future of AI-powered observability — from the ground up, at a scale few engineering teams ever touch. You'll have genuine ownership over systems that ingest and make sense of a petabyte of data per day, with a direct line from your work to the reliability and speed of enterprise customers who depend on Observe every hour of every day. And as part of Snowflake, you'll do it with the backing of one of the world's leading data platforms, while still moving with the velocity and ownership culture of a focused product team. How do you want to make your impact? Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Senior Product Designer, Observe by Snowflake

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. As a Senior Product Designer, you'll own the experience for some of the most high-stakes, technically complex workflows in enterprise software. The kind where your design decisions directly affect whether an incident takes 15 minutes or 3 hours to resolve. Your users are SREs and platform engineers debugging critical failures at 2am. The work lives at the intersection of agentic AI, real-time data, and deeply technical user needs. This isn't a specs-execution role. You'll partner as a peer with product and engineering, shape design culture on a team being built from scratch, and help define what world-class observability UX looks like. RESPONSIBILITIES * Own end-to-end design for one or more Observe surfaces: AI SRE, APM, Metrics, Log/Trace Explorers, dashboards, or onboarding * Define interaction models for complex observability workflows; incident investigation, root cause analysis, service maps, and AI-assisted troubleshooting * Prototype early and often using AI-enabled tools to validate ideas quickly and iterate with engineering * Partner with PM and engineering as a peer in shaping product direction, not just executing on specs * Contribute to and evolve Observe's design system and shared interaction patterns * Present work clearly to cross-functional stakeholders and incorporate feedback without losing design integrity * Help raise the bar for product design * Keep abreast of competitor products and trends; perform competitive and comparative analysis to understand existing patterns REQUIREMENTS * 5+ years of product design experience working on complex, data-heavy or developer-facing products * A strong eye for design, with deep care for layout, motion, affordances, and visual polish * A design portfolio that showcases your ability to design software that is beautiful, powerful, and intuitive * Comfort designing for technical users and engaging with engineers on implementation tradeoffs * Experience with AI-native surfaces: chat interfaces, agent-driven workflows, or explainability and trust patterns * A prototype-first mindset; you'd rather show it than describe it * Strong communication skills and the ability to articulate design decisions to PMs, engineers, and leadership BONUS POINTS * Background in or deep familiarity with observability, monitoring, or incident response workflows * Experience designing CLI-adjacent or developer tooling surfaces * Familiarity with Observability tools * Prior experience at a startup or acquisition-stage product team * You have a deep desire to make things feel good, look awesome, and work great! Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee’s duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com