Senior Technical Account Manager

Technical Account Manager

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake’s Account 360 team is expanding! We are looking for a Technical Account Manager to join our team. This role combines hands-on technical and commercial responsibilities. On the technical side, you will lead post-sales technical engagements for your assigned customers’ Snowflake workloads. You will also engage product, engineering, support, and other cross-functional team members to advocate for customer-impacting issues at scale, proactively educate customers post-production, and provide technical guidance. On the commercial side, you will work closely with the account team to drive growth for your assigned customers’ use cases by engaging with stakeholders and developing actionable plans. This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization. As a Technical Account Manager, you will: * Collaborate regularly with Solutions Engineers to identify strategies that enable customers to achieve their business goals and recommend these proactively to customers * Develop a deep understanding of your assigned customer's environment, use cases, and challenges, and provide expert technical advice post-production * Develop, manage, and implement a strategy for efficient workload consumption * Work with Snowflake Product and Engineering teams to access new product features, private previews, and platform upgrade requirements * Act as the technical advisor for production workloads, often advising on multiple use cases within large, complex organizations * Lead customers through Well-Architected Framework outcomes, including security hardening (MFA, SSO/SAML, RBAC), DR/BCP readiness, AI observability and alerting design, platform modernization, and performance and cost optimization * Leverage AI tools to develop scalable playbooks, skills, and automation that enable the broader CX organization to deliver technical outcomes faster and more consistently * Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships Our Ideal Technical Account Manager will have: * B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience * Hands-on experience with Python and SQL * 8+ years of experience managing enterprise customer environments as a technical resource, or equivalent role * 5+ years of experience working with AWS, Azure, GCP, and/or a private cloud environment * Firsthand Snowflake product experience is required * Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting * Expertise in one of the following industries: Retail/CG, Financial Services, Healthcare, Media & Advertising * Hands-on experience in database management, data engineering, and data science * Experience working within the partner ecosystem as it pertains to Snowflake solutions * Skilled in resolving complex escalations with senior customer executives * Excellent verbal, written, communication, and receptive listening skills * High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams * Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients * Excellent team player able to work with virtual and global cross-functional teams Nice to Have: * Snowflake, AWS, GCP, or Azure Cloud Certification(s) preferred * Snowflake SnowPro Advanced Certification is strongly preferred Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Senior Developer Growth Marketing Manager

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ABOUT THE ROLE We're hiring someone to build the playbook for how we drive practitioner adoption of new capabilities, and bring new practitioners into the platform. You'll pick a segment (data engineers, ML engineers, analytics engineers), pair it with a use case, and figure out what it takes to get practitioners from awareness to activation. That means developing real knowledge of your audience: what they care about, where they spend time, what resonates, and what falls flat. Then working cross functionally to assemble the right assets, sequence them into an exciting journey that leads to adoption, and getting your campaign in front of the right people across owned, paid, in-product, and partner channels. What you're building is a closed loop. Each campaign is instrumented so you can see what actually worked. Did practitioners activate? Did usage stick? How quickly did they find value? Each round of learning makes the next one sharper. The insights you generate don't stay with you; they feed back to marketing, product and account teams to drive broader adoption across organizations. If you want to own the full arc from choosing the audience to designing the playbook to shipping the campaign to building the feedback loops that make it all compound over time, this is that role. WHAT YOU'LL DO * Own campaigns to drive practitioner use case adoption from audience selection through execution and measurement. For example, showing data engineers how to multiply data modeling impact with an AI-powered coding assistant, or helping ML engineers discover on-platform model serving. * Develop deep knowledge of your target practitioner segments: what they care about, where they spend time, what resonates, and what falls flat. * Assemble campaign assets from across the organization (docs, guides, workshop content, videos, references) and sequence them into a journey that takes practitioners from curious to committed * Execute the campaign strategy across owned, paid, earned, in-product, and partner channels, working with and coordinating across other functions as needed. * Measure campaign impact through adoption outcomes. Did the audience activate? Did usage stick? How quickly did practitioners find value? * Build audience intelligence that informs the next campaign and gets shared with PMM, DevRel, and account teams. * Share adoption insights with account teams to help drive broader organizational adoption. ABOUT YOU * 5+ years in developer marketing, growth marketing, technical product marketing, or developer relations — ideally somewhere you marketed to data practitioners or developer tool users * You start with the audience, not the channel. "Who is this for and what do they care about?" comes before "let's do a webinar" * You've shipped multi-channel campaigns end-to-end — strategy through execution, not just decks * You think in funnels, cohorts, and adoption curves. You care about whether people found value, not just whether they clicked. Comfort with SQL or BI tools is a real plus * You get things done through people you don't manage. You'll partner with PMM, EPD, DevRel, Community, and Integrated Marketing daily * You're technically fluent — you can follow an API tutorial, read a SQL query, and understand why a data engineer cares about a particular workflow, even if you're not writing production code yourself * You use AI tools in your own work and you understand how AI is changing what developers do — because that's what you'll be helping them discover BONUS POINTS * You've marketed to data engineers, analytics engineers, or ML engineers specifically * You've been in DevRel or a growth PM role and want to be closer to measurable practitioner impact * You've connected marketing efforts to real adoption outcomes — not just form fills or pipeline attribution * You know the data and AI ecosystem: dbt, Airflow, Spark, Jupyter, notebooks, or similar * You've been the person who had to prove a campaign changed user behavior, not just generated activity Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Sr. District Manager, Commercial

Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU HAVE: * An understanding of Snowflake's product in order to be able to provide guidance to navigate complex technical evaluations * Drive to enable, coach, develop and motivate a robust inside sales team * Developed territories by planning strategically and effectively * 2+ years guiding Account Executives through complex legal and commercial negotiations * A customer first mindset to ensure success * Consistently executed what is forecasted to senior management * Understand how to sell business value, using a repeatable process * Coach reps on how to create urgency and deal control IN THIS ROLE YOU WILL GET TO: * Recruit and build successful sales professionals into high-performing revenue drivers for Snowflake * Build cross-functional relationships with internal and external support teams & technical partners * Influence go-to-market strategy for venture backed/high growth startups. * Develop a team culture around Snowflake Core Values * Sell an industry changing and market defining product ON DAY ONE WE WILL EXPECT YOU TO HAVE: * BA/BS required * 3+ years selling Cloud Solutions, Infrastructure Software, Databases, Analytic Tools, or Applications Software * 2+ years managing a team of sales teams * Sold to CEOs, CTOs, Heads of Product, Engineering, or Data Science * Ability to coach your team how to target and pursue an opportunity with our ideal customer profile within a complex sales cycle * Experience outperforming targets as an individual contributor in an outbound role * Ability to coach AEs how to navigate commercial and legal negotiations when working with procurement, legal, and business teams. * Ability to work with sales engineering managers and customers to inventory existing software state, define migration plans, and build business cases for migrations to drive new logo acquisition. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com