Director of Product, Agentic Commerce

Senior Software Engineer, Ads

Instacart

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Are you ready to take your development skills to the next level? We’re looking for a Senior Software Engineer to join our Ads team. You’ll play a critical role in the evolution of our Ads suite and help build world-class reporting solutions across various platforms, ensuring that advertisers and retailers receive timely, accurate, and actionable data insights. By working closely with Product Designers, Product Managers, Data Scientists, Machine Learning Engineers, and other cross-functional partners, you’ll contribute to the advancement of our Ads suite and guarantee a seamless flow of data to our users. The Instacart Ads team is at the forefront of refining our Ads products and supporting infrastructure, so your work will directly enhance our capability to process petabyte-scale data and deliver reports essential for billing, strategic decision-making, and partner management. Our products are used by millions of people every year. To meet–and exceed–expectations we are rapidly improving and modernizing our ads platform, helping raise the quality bar for our products across the entire organization. Sound exciting? Keep reading. The Ads team is a diverse group of spirited and highly-dedicated engineers focused on crafting and delivering comprehensive reporting solutions to our advertisers and retailers. Our team thrives on dynamic challenges, and we take pride in developing and maintaining scalable and fault-tolerant metrics delivery systems. We've embraced a culture of open and candid collaboration where everyone's views matter, allowing us to continuously innovate and make substantial impact to the digital advertising industry through our work. Our tech stack includes but is not limited to Rails, Go, DBT, Airflow, Scala, Apache Spark, Databricks, Delta Lake, Snowflake, Python and Terraform. We believe in constantly learning, growing and adopting the most efficient practices that enable us to deliver quality data services to our stakeholders. If you're a detective at heart, love solving complex problems, and are passionate about the intersection of data and technology, you'll fit right in! Overview of the Ads teams that are currently hiring:  * Ads Measurement & Data: Our cutting-edge data team is responsible for building scalable, reliable, and maintainable ETLs and its underlying architecture and platform. We directly support critical internal and external systems and metrics such as billing, attribution, spam detection, etc. Our non-functional requirements are achieved through streaming and batch processing using Scala-Spark, Airflow, DBT, Python, and Go. If you're interested in working cross-functionally with several key stakeholders, helping shape our data strategy, building distributed systems, and solving complex data architecture challenges in a fast-paced, high-impact environment, this could be the opportunity for you! * Advertiser Optimization: We power Instacart’s advertising business by creating innovative solutions that maximize ad performance and deliver measurable value to our partners. Through advanced algorithms, machine learning, and a robust data ecosystem, the team helps advertisers achieve their goals while driving Instacart’s revenue growth. By fostering a cycle of success for advertisers, they play a pivotal role in the company’s overall business success. ABOUT THE JOB We believe that high-quality data is essential for any business organization, as such we are looking for a strong software engineer excited to raise our efficiency, quality and scalability bar. You will be able to have extensive ownership and the ability to help set best practices and contribute to product and infrastructure features.  As a craft leader, you'll be responsible for contributing to the vision, strategy and development of our multi-platform reporting system that is efficient, scalable, and meets diverse user needs. You will advocate for data quality, correctness, scalability and latency standards to ensure consistency in how we enable data-driven decisions and features across the organization.  You will also be proactive in spearheading new initiatives, coding and documenting components, writing and reviewing system design documents and partnering with other teams and functions to gather and understand our customer's requirements. You will think and plan strategically for short and long term initiatives to continue shaping our platform and products. ABOUT YOU MINIMUM QUALIFICATIONS * Bachelor's degree or higher in Computer Science, Software Engineering, or a related field, or equivalent proven industry experience (4+ years). * 5+ years of experience in software engineering. * Comprehensive understanding of distributed systems, proven experience with data processing technologies such as DBT and Airflow and common web frameworks such as Rails. * Highly proficient with SQL, capable of writing and reviewing complex queries for data analysis and debugging. * You can design for scale with the entire system in mind. * Solid communicator, comfortable seeking and receiving feedback. * Strong analytical and debugging skills. * Strong sense of ownership working with a large codebase and diverse suite of products. * A collaborative mindset to be able to partner with engineers, designers and PM's from multiple teams to co-create impactful solutions while supporting system contributions. * Strong organizational skills with the ability to communicate and present ideas clearly and influence key stakeholders at the manager, director, and VP level. PREFERRED QUALIFICATIONS * Prior work experience in the digital advertising industry. * Experience with big data technologies such as Spark, Hadoop, Flink, Hive or Kafka, and with both streaming and batching data pipelines. * Proven experience with distributed system design. * Strong general programming and algorithm skills. * Strong attention to detail and accuracy in the implementation, keen eye for edge cases and code reviews.  * Data driven mindset. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $168,000—$177,500 USD

Director of Product, Agentic Commerce

Instacart

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Instacart’s Agentic Commerce team builds conversational and generative AI products that deliver hyper personalized shopping experiences at massive scale. Our portfolio includes Cart Assistant—Instacart’s AI shopping agent helping people plan what to eat and shop for groceries—as well as integrations with leading consumer agents such as Claude, ChatGPT, and Gemini. These products serve millions of consumers and hundreds of retail partners, helping retailers differentiate and win in the AI era. As the Director of Product for Agentic Commerce, you will lead a team of product managers and partner closely with Engineering, ML, Design & Research, GTM, and Business Development to set the multi-year vision for agentic commerce at Instacart. You will define and deliver novel, safe, and delightful consumer-facing AI experiences, drive measurable outcomes for retailers, and shape how Instacart redefines grocery commerce with AI. You’ll thrive here if you’re energized by 0-to-1 product building, complexity at scale, and a highly collaborative culture where we roll up our sleeves, communicate effectively, and solve creatively together. ABOUT THE JOB You will own the end-to-end product strategy and execution for our agentic commerce portfolio, leading a small but mighty PM team and a cross-functional group of approximately 25 builders across the company.  * Own the multi-year product vision, strategy, and roadmap for Agentic Commerce across Cart Assistant and third-party agent integrations; define clear success metrics and deliver measurable impact on conversion, AOV, retention, and customer satisfaction. * Lead, develop, and grow a high-performing team of product managers; establish product operating rhythms, hiring plans, and career development frameworks that cultivate a healthy, high-trust team. * Partner with Engineering, ML, and Design to ship high-quality AI features end to end, including experimentation frameworks, safety/guardrails, model selection and evaluation, latency/reliability, and privacy-by-design. * Collaborate with Retail, Partnerships/BD, and GTM teams to commercialize agentic solutions, drive adoption with retailers, and shape co-development opportunities with industry-leading partners. * Drive cross-organizational alignment with senior leaders; translate complex, technical concepts into clear narratives; make principled tradeoffs to prioritize the highest-leverage work in a fast-changing environment. * Champion responsible AI practices, ensuring experiences are transparent, trustworthy, and inclusive while meeting regulatory and brand standards. ABOUT YOU MINIMUM QUALIFICATIONS * 10+ years of product management experience, including 3+ years managing and developing product managers. * Proven track record building successful consumer products at scale with deep expertise in e-commerce. * Strong technical fluency with ML- and AI-driven products, including collaborating closely with engineering and ML partners on model- and platform-level decisions. * Demonstrated success leading multi-quarter 0-to-1 initiatives and launching net-new products in complex enterprise, B2B2C, and/or marketplace environments. * Excellent written and verbal communication skills; adept at simplifying complex topics for senior leaders and driving alignment across organizations. * Evidence of hiring, developing, and retaining high-performing PMs; building inclusive, high-trust teams and product cultures. * Experience defining and moving business outcomes using clear metrics; comfortable with experimentation and data analysis (partnering with Analytics/using SQL or comparable tools). * Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, Data Science) or equivalent practical experience. PREFERRED QUALIFICATIONS * Hands-on experience building generative AI and/or conversational commerce products. * Background in food or grocery technology and familiarity with retailer e-commerce ecosystems. * Marketplace experience, particularly balancing the needs of consumers, shoppers, retailers, and brands. * Experience building for both enterprise retail customers and end consumers (B2B2C), including co-developing and commercializing solutions with partners. * Knowledge of LLM evaluation, prompt design, safety/guardrails, and responsible AI practices. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $291,000—$307,000 USD WA $279,000—$294,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $266,000—$281,000 USD All other states $242,000—$255,500 USD

Director, Revenue Operations

Mirakl

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   DIRECTOR, REVENUE OPERATIONS    1. THE TEAM YOU'LL JOIN You'll be part of our Global Sales Acceleration team led by Juliette Pichard. The team you’ll lead, the Revenue Operations team, consists of ~12 professionals covering all of Mirakl's business units (Marketplace, Connect, Retail Media) and geographies (EMEA, APAC & AMER).  As a Director, Revenue Operations, you will architect and operate the AI-powered revenue engine that drives predictable growth across all of Mirakl's business. You will lead the evolution of the RevOps function toward a centralized  and intelligence-driven operation, enabling Sales Leaders to run their business with greater autonomy and confidence. You will be a key driver of Mirakl's AI transformation and a senior voice in executive decision-making. "This is a rare opportunity to operate at the heart of Mirakl's most strategic transformation. Our RevOps team sits at the intersection of AI and commercial excellence, with full global scope across every region, product line and customer segment — from Enterprise to SMB. You'll have direct visibility with Sales leadership and a real mandate to define what world-class RevOps looks like in 2027." — Juliette Pichard, SVP Global Sales Acceleration     2. YOUR IMPACT * Architect and deploy the AI-powered revenue engine — define and own the RevOps strategy, data infrastructure, processes and AI agents that make Mirakl's GTM motion predictable and scalable, acting as the orchestration layer between Agent Builders, your team and the Analytics & AI team. * Drive global business monitoring and executive decision-making — own pipeline health, ARR and ACV velocity, win/loss and conversion metrics across all BUs and geographies, orchestrate forecasting and QBR governance, and surface proactive risk and opportunity signals to Sales Leaders with clear, actionable recommendations. * Build operational excellence across the full revenue cycle — own Salesforce data quality and governance, lead sales comp plan design, ensure territory and quota frameworks are rigorous, and manage the global GTM tech stack roadmap, budget and vendor strategy. * Enable new GTM motions and product launches — partner with PMM and GTM stakeholders to support pricing setup, sales motion design and tooling updates for new products, modules and geographies, keeping RevOps agile enough to support strategic initiatives as they emerge. * Lead, develop and inspire a global RevOps team of ~10 — set clear direction and accountability, upskill the team on AI, automation and data modelling, and drive cross-functional change management with clarity and conviction.   3. WHAT YOU'LL BRING TO THE ROLE * 10+ years in Revenue Operations, Sales Operations or GTM Strategy in B2B SaaS, ideally at a global, multi-product company * Proven track record of leading multi-functional, internationally distributed teams through periods of transformation * Deep expertise in Salesforce and data governance, including data architecture, CRM hygiene and API integrations as the foundation for AI deployment * Demonstrated ability to influence executive decision-making by translating commercial data into strategic narratives   Skills: * Systems thinking with the ability to turn complex data into clear executive narratives * Fluency in AI tools and workflow automation platforms (e.g., Dust, Gong, Clay, Claude, n8n), curiosity to always stay up to date on innovation * Salesforce expertise and rigorous data governance instincts * Change leadership — the ability to bring teams and stakeholders through transformation with conviction and clarity * Commercial acumen across both Enterprise and SMB motions   4. TOOLS USED * Salesforce (CRM & data governance) * Dust (AI workflows & automation) * Gong (conversation intelligence) * Clay (pipeline & prospecting automation)   5. LANGUAGES * Fluent in English and French (C2 level required)   6.Perks & Benefits: * 🚇 Public Transport Pass: Reimbursement on your public transport subscription * 🏥 Health Insurance: Coverage tailored to individual or family needs * 🍽️ Meal Allowance: Monthly meal allowance provided by Mirakl * 🏠 Hybrid Setup: 4 days in-office & 1 day remote * 🏋️ Gym Allowance: Access to partner gyms and wellness studios * 🌴 Paid Time Off: Prorated paid vacation days per calendar year   7. OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. 1. Introductory Call: A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role 2. Business Interview: Meet the hiring manager to discuss your experience, problem-solving approach, and impact 3. Values Interviews & Use Case: Meet with team members from different functions to explore your alignment with our core values and present a real-life scenario 4. Final Decision & Offer: We consolidate feedback quickly and aim to share decisions without delay — if successful, we'll walk you through the offer details, benefits, and next steps We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analysing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.