The Job in Short

This is a Senior+ Engineer who leads people, not a people

manager who used to code. If you cannot open an IDE, spin up

an agentic coding session in Cursor or Claude Code, debug a

production issue or support a customer implementation

alongside our last-mile Services teams, this is not the

right role. You are the captain of a single squad:

accountable for delivery predictability, engineering quality

and the growth of every engineer in your team.

We are looking for technologists who want to stay deep in

the technology whilst taking on genuine people leadership

and delivery accountability. You will spend roughly half

your time on system design, architecture and technical

decision-making, with around a fifth of your time in the

codebase directly through code reviews, debugging and

unblocking. The remaining time is invested in your people:

coaching, calibration, hiring and building a team that

delivers predictably and sustainably.

Meet the Job

Technical Leadership (circa 70% of the role)

● System Design and Architecture: Lead and participate in

design reviews, RFCs and architecture decisions alongside

Staff Engineers. Ensure security and scalability are

embedded from the start.

● Hands-on Contribution: Maintain your technical credibility

through active code reviews, debugging production issues and

unblocking your team. You write code, read code and

understand the systems your squad owns.

● Quality and Engineering Excellence: Champion modern

engineering practices including CI/CD pipelines, test

automation, observability and quality gates. Drive

production-readiness and robust release management.

● BS Detector: Use your technical depth to spot unrealistic

estimates, fragile designs or risk blind spots before they

become delivery problems.

● Emergency Response: During critical incidents, jump in

technically or coordinate the response. You are comfortable

leading under pressure.

● AI-Native Engineering: Lead adoption of agentic tooling,

LLM workflows and AI automation within your squad to

accelerate the development lifecycle. Experiment with code

generation, test automation and AI-assisted productivity

tools.

People Leadership (circa 10% of the role)

● Talent Development: Own meaningful 1:1s, performance

calibration, and evidence-based career development for your

squad of 6 to 9 engineers. Create tailored growth plans and

act as a genuine coach.

● Team Health: Build and sustain psychological safety, team

resilience and a healthy engineering culture. Detect and

resolve friction early. Maintain sustainable pace even under

delivery pressure.

● Hiring and Succession: Manage hiring decisions and

onboarding to build teams with the right technical

competencies and seniority balance. Plan for succession and

knowledge continuity.

● Conflict Resolution: Mediate interpersonal or cross-team

conflicts early to protect team cohesion and delivery

momentum.

Delivery and Execution (circa 20% of the role)

● Delivery Mastery: Optimise the squad's idea-to-production

cycle time. Strengthen delivery predictability through

empirical measurement, process improvement and proactive

blocker removal.

● Stakeholder Partnership: Collaborate closely with Product

Managers and Domain Architects to translate business needs

into technical outcomes. Push back on unrealistic scope with

data, not opinion.

● Continuous Improvement: Drive improvement in delivery

capability, operating models and tooling. Promote visibility

and transparency through effective tracking and

communication.

Current Openings

We are hiring Engineering Team Leads across three value

streams. Each position shares the core role described above

but brings distinct technical context. Apply to the opening

that best matches your background.

1. Identity Value Stream (Backend)

● Core Technologies - Java, Spring Boot

● Agentic Workflow - Already working with Cursor, GitHub

Copilot or Claude Code in your daily engineering workflow

● Distinct Advantage - Experience in Identity and Access

Management (IAM), authentication flows, authorisation

frameworks or security protocols

2. Identity Value Stream (Mobile)

● Core Technologies - iOS (Swift), Android (Kotlin)

● Agentic Workflow - Already working with Gemini, Cursor,

GitHub Copilot or Claude Code in your daily engineering

workflow

● Distinct Advantage - Experience in Identity and Access

Management (IAM), mobile authentication, biometrics or

security protocols

3. Digital Assist Value Stream (Full Stack)

● Core Technologies - Java, Spring Boot, JavaScript, Angular

● Agentic Workflow - Already working with Cursor, GitHub

Copilot or Claude Code in your daily engineering workflow

● Distinct Advantage - Mobile development experience (iOS or

Android) is a distinctive advantage but not a primary

requirement

About Backbase

Backbase is the maker of the AI-native Banking OS, the

operating system that turns fragmented banking operations

into a Unified Frontline. Customers, employees and AI agents

work as one across digital channels, front office and

operations. Every actor operates from the same truth, every

decision carries a full audit trail, and every capability

compounds on the same foundation.

We have been building banking software since 2003. Today,

150+ banks run on Backbase, supported by 2,000+ employees

globally, 4,000+ certified experts and 16 offices across 5

continents. 50% of our team works in R&D, which means

engineering is not a support function here; it is the core

of what we do.

Our platform powers Elastic Operations across retail

banking, small business banking, commercial banking, private

banking and wealth management. We help banks modernise

progressively, one domain at a time, with no rip-and-replace

and no big-bang migration.

The Backbase Code

Seven values define who we are. They guide every decision,

every action and every conversation:

1.Put customers first 2.Start with the why 3.Collaborate as

one 4.Keep it simple 5.Bias for action 6.Raise the bar

7.Tell it like it is

What We Offer

● A mission-driven R&D culture where engineering quality

matters and 50% of the company works alongside you in

product and technology.

● Genuine influence over your squad's technical direction,

delivery approach and team culture.

● A front-row seat in building the AI-native Banking OS,

working with agentic tooling, LLM workflows and AI

automation at scale.

● Hybrid working from our Cardiff office with flexibility

built into the model.

● Competitive salary, benefits package and career

progression along both technical (Staff Engineer) and

management (Engineering Team Lead) tracks.

Location

This role is based in our Cardiff office, Wales, United

Kingdom. Cardiff is one of four main R&D Backbase hubs

alongside Amsterdam HQ, India, Poland and Vietnam. We

operate a hybrid working model with regular time in the

office to maintain team cohesion and collaborative

engineering culture.

Please note: You must have the right to work in the United

Kingdom. Unfortunately, we are unable to offer visa

sponsorship for this position.

How to Apply

If you are a technologist who wants to lead people without

leaving the codebase behind, we would love to hear from you.

Apply now and tell us about a technical decision you led and

how it shaped your team's delivery.

How about you

Technical Depth

● 5+ years of hands-on software engineering experience with

recent production code contributions.

● Strong grounding in system design, architecture patterns

and modern engineering tooling.

● T-shaped profile: deep expertise in at least one area with

broad competence across the full stack.

● Familiarity with CI/CD pipelines, test automation,

observability and quality-focused development practices.

● Enthusiasm for AI tooling and a willingness to lead its

adoption within your team.

People and Leadership

● An explicit desire to lead people whilst remaining an

active technical contributor.

● High emotional intelligence and resilience under pressure.

● Experience coaching engineers, running effective 1:1s and

providing constructive feedback.

● Ability to create inclusive, engaging team environments

with a strong engineering culture.

● Comfortable addressing underperformance constructively

when needed.

Delivery and Communication

● Skilled in Agile delivery methods (Scrum, Kanban) with

experience managing delivery risk and stakeholder

expectations.

● A strong unblocker who translates and synthesises rather

than simply relaying messages.

● Confident communicator who adjusts style for different

audiences and fosters open dialogue.

● Track record of building and scaling teams, processes and

delivery capability.

Skills and Competencies

● System Design: Leads design reviews and architecture

decisions. Contributes to RFCs with Staff Engineers. Ensures

security and scalability from the start.

● Active Contribution: Maintains hands-on coding

credibility. Regular code reviews, debugging and unblocking.

The team sees you as technically strong.

● Delivery Management: Optimises cycle time, removes process

friction, drives predictable delivery through empirical

measurement.

● Stakeholder Management: Trusted product partner. Manages

expectations proactively. Pushes back on unrealistic scope

with data.

● People Development: Meaningful 1:1s with development

goals. Evidence-based calibration. Engineers visibly grow

under your leadership.

● Team Health: Builds psychological safety and resilience.

Addresses conflict proactively. Maintains sustainable pace.

● AI Fluency: Familiarity with the AI tool ecosystem. Drives

adoption of agentic tooling and LLM workflows across

engineering.

● Problem Solving: Approaches problems systemically and

strategically, balancing short-term delivery with long-term

technical health.

Qualifications

● BSc or MSc in Computer Science, Engineering or equivalent

practical experience.

● 5+ years in software engineering roles with demonstrable

technical leadership.

● Experience with Agile delivery, CI/CD pipelines and

quality-focused development.

● Previous experience managing or mentoring engineers

(formal or informal).

● Exposure to banking, payments, fintech or SaaS platforms

is a plus.

Role

(RD) Engineering Team Lead (ETL)

Tags for this job

RnD Department

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