DV Site Reliability Engineer (Contract outside of IR35)

TwinStream

About Us  In 2019, the founders were working as engineers solving complex cross-domain problems within government organisations.  TwinStream was formed to bring together their collective expertise and experience into a single business, focused on delivering technical excellence and high-quality service to clients.  Since then, the company has grown to over 100 team members across the UK, with colleagues working both on-site with clients, hybrid and remotely from home.    Details : Employment: Contract (outside of IR35) Rate: £500 - £600  Security Level: Must have live DV clearance   Location: 5 days in either Cheltenham   About the role  As part of our on-site team, you'll play a key role in designing, building, configuring, and maintaining resilient systems that support critical operations. You’ll work closely with cross-functional teams to ensure our platforms are scalable, secure, and reliable, and directly with our intelligence community customers to deliver their mission. This involves analysing their requirements and configuring the cross-domain platform accordingly; and, with the rest of the team, resolving any issues and refining the setup together.   This is a hands-on role where you’ll have the opportunity to influence technical direction, improve system performance, and contribute directly to meaningful projects.     Responsibilities  We recognise that no one ticks every box. If your experience aligns with most of the below, we’d love to hear from you:   * Designing and maintaining reliable, scalable physical and virtual infrastructure    * Monitoring system performance and proactively resolving issues    * Automating processes using tools such as Ansible to improve efficiency and consistency    * Collaborating with engineers and stakeholders across the business    * Supporting continuous improvement of systems, tools, and practices    * Operating across the full infrastructure stack, from bare metal systems through to virtualised deployments and the applications running within them.   * Understanding customers’ use cases, advising on the best components of the software system to use  * Managing the lifecycle of customer integrations, retiring integrations when no longer required  * Technical consultancy with customers on how to integrate with the system via REST APIs, SFTP, Web-hooks, etc  * Second and third-line support, responding directly to business issues and questions.   * Root cause analysis and proactive problem solving. The team is empowered to deploy changes in response to arising requirements.     Key Skills  * Candidate must have a live eDV clearance   * A collaborative mindset and eager to learn  * Communicating with technical and business stakeholders  * Understanding of networking and software architectures  * Understanding of structured text formats: JSON, XML, CSV  * Understanding of synchronous and asynchronous architectures  * Critical thinker with the ability to reason about problems, test hypotheses, and make appropriate risk decisions.       Desirable Skills  * Exposure to programming languages such as Java, JavaScript, Python, and Go  * Familiarity with API definitions: Swagger / Open API 3   * Familiarisation with shell scripting  * Familiarisation with AWS or other cloud platforms’ administration  * Experience in Site Reliability Engineering, DevOps, or similar roles      * Experience with infrastructure as code and configuration management tools (e.g. Terraform, Ansible)    * Familiarity with CI/CD pipelines and automation practices    * Understanding of monitoring, logging, and alerting systems    * Experience with Kubernetes – cloud or on-prem  Diversity & Inclusion  We’re committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds, experiences, and identities.  If you need any adjustments during the recruitment process, please let us know. We’re here to support you    Further Information:  Due to the nature of the work and the sectors we support, any offer of employment will be subject to the successful completion of the relevant security screening and clearance process. This role requires eligibility for [BPSS / SC / DV] clearance. As part of the vetting process, candidates must meet the UK Government's residency and right-to-work requirements associated with the required level of clearance.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Government clients, you will need to be eligible for United Kingdom Security Vetting's DV (Developed Vetting) clearance and willing to work on site with our clients from time to time. ABOUT THE ROLE As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain. You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting-edge AI and mission-critical naval needs. By blending deep domain expertise with commercial flair, you will secure high-stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security. WHAT YOU'LL BE DOING: * Leading the identification and acquisition of high-value maritime accounts to establish and scale a new sub-business unit within our Defence portfolio. * Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations. * Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long-term partnership opportunities. * Developing innovative AI and data-driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value. * Overseeing the delivery of sophisticated technology projects, ensuring high-quality outcomes and maintaining ultimate responsibility for client satisfaction. * Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast-paced, high-growth environment. * Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision-making. WHO WE'RE LOOKING FOR: * You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role. * You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high-growth tech setting. * You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions. * You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands-on" to ensure the success of a new business area. * You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon. * You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high-performance culture. THE INTERVIEW PROCESS 1. Talent Team Screen (30 minutes) 2. Introduction to Hiring Manager (60 minutes) 3. Discovery Role Play Interview (60 minutes) 4. Case Study Interview (60 minutes) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Faculty

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM Our National Security and AI Safety business unit is dedicated to advancing the responsible development and deployment of AI in support of national security and global stability. From strengthening mission-critical capabilities across national security and intelligence, to working with frontier labs to provide robust AI safety red teaming and evaluation, we work at the frontier of high-stakes, high-impact missions. We understand that powerful AI systems bring both transformative opportunities and complex risks and we are proud to partner with Government and the biggest tech organisations in the world to ensure AI is not just transformative but is also secure, trustworthy and safe for all. Because of the nature of the work we do with our Government clients, you may need to be eligible for UK Developed Vetting (DV) and willing to work on site with our clients from time to time. ABOUT THE ROLE As a Senior Manager in our National Security and Safety team, you will act as a pivotal commercial and delivery lead, driving high-stakes AI transformation for the UK’s most critical government partners. You will be a strategic architect, building deep networks of influence and solving complex safety challenges by bridging the gap between cutting-edge AI research and operational mission needs. With an entrepreneurial spirit, you will exceed ambitious growth targets while mentoring multidisciplinary teams to ensure every project delivers meaningful, long-term value in a fast-evolving national security landscape. WHAT YOU'LL BE DOING: * Managing the end-to-end delivery of complex AI and data science projects, ensuring high-quality outcomes that meet rigorous operational and ethical standards. * Nurturing strong, trusting relationships with government partners and technical stakeholders to act as a reliable advisor on AI implementation. * Developing compelling proposals and responding to RFPs to unlock new strategic AI use cases within the national security sector. * Supporting the execution of sector strategies by aligning project milestones with broader business unit goals and evolving safety needs. * Bridging the gap between highly technical AI research and strategic mission challenges to communicate complex ideas clearly to non-technical audiences. * Mentoring junior team members and project associates, fostering a collaborative culture focused on technical excellence and professional growth. WHO WE'RE LOOKING FOR: * You bring a solid foundation in the National Security domain, with a passionate interest in how AI can transform high-stakes decision-making and public safety. * You possess experience in consultancy or service-based delivery, allowing you to manage complex project lifecycles and meet critical deadlines under pressure. * You are an effective communicator, capable of translating technical AI concepts into clear, actionable insights for senior stakeholders and multidisciplinary teams. * You demonstrate a structured approach to problem-solving, thriving in ambiguous settings while maintaining scientific rigor and business focus. * You have a proven track record of supporting commercial growth, whether through identifying new opportunities or managing successful client onboarding. * You exhibit an entrepreneurial and proactive mindset, ready to adapt fast in a rapidly evolving domain while leading with integrity and clarity. THE INTERVIEW PROCESS 1. Talent Team Screen (30 minutes) 2. Introduction to the team (60 minutes) 3. Case Study Interview (60 minutes) 4. Culture and Leadership Interview (60 minutes) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: * Unlimited Annual Leave Policy * Private healthcare and dental * Enhanced parental leave * Family-Friendly Flexibility & Flexible working * Sanctus Coaching * Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.