Service Assistant - Chicago, IL

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Vice President of Operations The VP of Operations is primarily responsible for overseeing operational support functions including scheduling, account management, client relations, and field supervision supporting our residential/multifamily markets. Additionally, the VP of Operations will work directly with Operations and Scheduling Managers and the HR department to ensure Titan provides “Best-In-Class service” to our residential and multi-family clients and staff. Responsibilities: * Build, grow, and drive customer relationships. * Responsible for operational excellence and development of the operating teams including scheduling, field supervision, portfolio management and other supporting functions. * Works with Region Vice President and Region President to set key metrics and goals to assess performance of operations teams. * Schedules, conducts, and manages recurring group and individual meetings to drive service excellence and achievement of client and company goals. * Oversees annual review process for operations teams, including documentation of positive and negative performance, informal coaching and team member development. * Reviews disciplinary issues with operating teams to ensure compliance with company and union guidelines. Consults with HR to review concerns and questions. * Supports operating teams and HR in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals * Supports operating teams in hiring, training and on-boarding. Troubleshoots and remove barriers to hiring challenges and onboarding issues. * Explains company personnel policies, benefits, and procedures to all staff and job applicants, as needed. * Compile and prepare internal and external reports and documents pertaining to personnel activities and account trends * Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies * Stays current on federal, state and local CBA guidelines relative to our services * Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients * Review new business opportunities with sales team members, reviewing alignment with company growth goals and culture. * Prepare internal and external correspondence and memos as needed * Successfully support operations in Chicago and surrounding Suburbs. Work in the company offices or at a customer location – this is not a remote/work from home role. * Join, participate and engage in networking groups, events and channels in the residential and multi-family market. * Other duties as assigned Qualifications: * Minimum 5 years of security operations-related experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. * Minimum 4 years of Management Experience, preferably in corporate security and guard force management. * Be able to demonstrate direct experience and success in the residential, multi-family service sector. * Bachelor’s Degree required  * Highly motivated, energetic, self-directed individual with good analytical and problem-solving skills. * Ability to communicate clearly and concisely while also sharing technical concepts effectively to a varied audience. * Effectively lead team service delivery and development across the national environment. * Comfortable presenting information to large audiences both online and in person. * Ability to interact effectively at all levels and across diverse cultures. * Strong customer and results orientation. * Capably work under pressure while maintaining a professional image and approach with clients. * Experience with Microsoft Office and Google Suites * Experience with security guard force management software preferred * Must be able to pass pre-employment screening  Pay and Benefits: * Salary $115-130K * Paid time off and paid holidays * Medical, Dental and Vision insurance * Opportunities for career growth and promotion * Skills-enhancing training   EOE/M/F/D/V #HP

[https://www.triumvirate.com/hs-fs/hubfs/Hubspot%20Green%20TEI%20Logo%20Transparent%20Background.png?width=2000&name=Hubspot%20Green%20TEI%20Logo%20Transparent%20Background.png] Environmental Specialist Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an Environmental Specialist for our Lab & Onsite Support Services (Lab/OSS) team. As an Environmental Specialist, you will support our clients on-site by managing their hazardous waste programs & projects, utilizing state & federal regulations.  Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.    This position reports to the Operations Manager. This role is based on site at client locations in southern Chicagoland.  We invite you to watch this video to discover more about the exciting responsibilities of an Environmental Specialist at Triumvirate Environmental. CLICK HERE [https://triumvirate.wistia.com/medias/vlc7akahhm]  Responsibilities:  * Develop an understanding of OSHA regulations as well as Triumvirate’s Health and Safety practices  * Preparation of chemical and biological waste for shipment and disposal, including creation of all federal/state waste documents and managing the paperwork for the material.  * Safe handling of hazardous waste containers on client sites, as well as loading/unloading of waste from vehicles  * Conduct safety equipment and hazardous waste inspections.  * Occasionally perform and document Environmental Health and Safety (EHS) audits for clients.  * Deliver Exceptional Customer Service: Champion our commitment to the WOW! by providing outstanding support and innovative solutions to our clients  * Develop a high-level of state and federal regulatory expertise ensuring our client’s compliance needs are met (e.g RCRA, DOT, and OSHA)  * Conduct spill response measures, including the assessment of the spills and cleanup efforts    Basic Requirements:  * Bachelor's degree or equivalent experience in the hazardous-waste industry, or relevant military experience  * Ability to work as a member of a team as well as individually  * Must demonstrate strong verbal and written communication abilities to effectively interact with clients, colleagues, and stakeholders, ensuring clear and professional exchanges of information  * Demonstrated ability to analyze complex issues, develop solutions, and implement strategies to achieve positive outcomes  * Skilled in building strong, positive relationships with clients and colleagues  * Ability to work overtime on a regular basis  * Must be willing to work flexible hours within the work week (Monday through Friday)  * Ability to complete a 2 to 3 year professional advancement program in hazardous waste management  * The Environmental Specialist frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive  * Valid US driver’s license  * Must have a reliable form of transportation  * Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC)  * Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company’s commitment to maintaining a safe and healthy work environment  * Must be eligible to work in the United States without future sponsorship  * Must be able to lift 60 pounds on a regular basis  Preferred Requirements:  * Prior relevant industry experience  * Prior successful experience in a customer service role  * Active HAZWOPER 24 or 40 hour certification  * Willingness to obtain Commercial Driver’s License (CDL)  #LI-Onsite     Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!    To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, [https://www.linkedin.com/company/triumvirate-environmental/posts/?feedView=all]Instagram (@triumvirateenvironmental), or our website [https://www.triumvirate.com/]!   Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.  If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact [https://www.triumvirate.com/contact] or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here [https://www.triumvirate.com/hubfs/Triumvirate%20-%20CPRA%20Job%20Applicant%20Privacy%20Notice%20(Final%20Draft).pdf].  Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Pay Range $24—$24 USD