Mid-Office Operations Manager

IW Group

ÜBER UNS Die IW Group ist eine eigentümergeführte österreichische Finanzholding, die unternehmerisches Denken mit klaren Werten verbindet. Wir investieren langfristig in Industrie, Technologie, Immobilien, Private Equity und Finanzprodukte. Wir unterstützen unsere Beteiligungen aktiv mit professionellen Steuerungs- und Servicefunktionen. Was uns auszeichnet? Kurze Wege, Vertrauen, Verantwortung – und der Anspruch, nachhaltige Wertschöpfung zu gestalten. Bei uns arbeiten Menschen, die gerne gestalten, mitdenken und gemeinsam etwas bewegen wollen. AUFGABEN Wir suchen eine erfahrene Persönlichkeit, die unsere Middle- und Back-Office-Funktionen sicher steuert und weiterentwickelt – mit Schwerpunkt auf Risikokontrolle, Trade-Validierung, Portfolioanalysen sowie Performance-Reporting. Darüber hinaus bringst du eine umfassende Expertise in Post-Trade-Prozessen mit (Abwicklung, Abstimmung, NAV Berechnung, Liquiditätsmanagement und Datenqualität) und arbeitest dabei konsequent mit Fokus auf operative Effizienz, wirksame Kontrollsysteme und Revisionssicherheit. Deine Kernaufgaben in dieser Rolle umfassen: * Cash-Management, Zahlungen und Positionsabstimmungen (laufende operative Sicherstellung und Kontrolle) * Abwicklung und Überwachung von Wertpapiertransaktionen (Aktien, Anleihen, Fonds, Derivate) * Trade Lifecycle Management: Trade Capture, Settlement-Kontrolle und Abstimmung mit Custodians, Brokern und Fondsadministratoren * Kontrolle von Stammdaten im System (ISINs, Preise, Corporate Actions) * Private Equity Investment Lifecycle Unterstützung: Dokumentenmanagement, Kapitalzusagen, Kapitalabrufe, Ausschüttungen, Exit-Erlöse sowie Daten für steuerliche Meldungen * Tägliche und monatliche Berichte inkl. Performance- und Risikoreporting * Weiterentwicklung von Backoffice-Prozessen und internen Kontrollen sowie enge Zusammenarbeit mit Front Office, Controlling, Legal und Rechnungswesen PROFIL * Abgeschlossenes Studium oder Ausbildung mit Schwerpunkt Finance, Banking, Accounting oder vergleichbar * Mehrjährige Erfahrung im Backoffice, Middle Office oder Operations eines Asset Managers oder einer Bank * Sehr gutes Verständnis von Kapitalmarktinstrumenten und Investmentprozessen * Erfahrung mit Depotbanken sowie Clearing- und Settlement-Prozessen * Sehr gute Excel-Kenntnisse; idealerweise Erfahrung mit Automatisierung/Reporting * Kenntnisse in Rechnungswesen und Fondsbuchhaltung * Persönlich überzeugst du durch hohe Genauigkeit und Zuverlässigkeit, analytisches Denken, strukturierte Arbeitsweise, Belastbarkeit/Termintreue, klare sachliche Kommunikation sowie Diskretion im Umgang mit sensiblen Daten. UNSER ANGEBOT * Ein modernes Arbeitsumfeld mit echter Du-Kultur, flachen Hierarchien und wertschätzender Zusammenarbeit * Ein wirtschaftlich stabiles, diversifiziertes und zukunftssicheres Unternehmen mit klaren Werten * Coole Team- und Firmenevents und frisch gekochtes Mittagessen (gratis) von Montag bis Donnerstag an unserem Standort Pottenbrunn * Wir fördern dich mit individuellen Weiterbildungen, regelmäßigen Schulungen und echten Chancen, deine Ideen einzubringen. * Wir bieten ein attraktives, marktkonformes Bruttomonatsgehalt ab EUR 3.933,50, das sich an deiner Erfahrung und Qualifikation orientiert.

DEPT

This is a 12 month fixed term employee contract. This posting reflects an existing vacancy. JOB PURPOSE This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay. We're seeking a Senior Campaign Operations Manager to support eBay's Regulatory team. In this role, you will serve as the operational backbone for regulatory-focused campaigns across multiple markets. You’ll drive detailed planning, manage cross-functional coordination, and ensure campaigns are delivered on time, aligned, and fully approved across business units. Success in this role requires strong project management skills, executive-level communication, and the ability to work independently in a fast-moving, global environment. The ideal candidate is proactive, resourceful, highly organized, and comfortable navigating ambiguity while building relationships across teams. WHAT YOU’LL DO: Campaign & Regulatory Initiative Planning * Develop detailed project plans and timelines (in Google Sheets) for regulatory campaigns across multiple markets and quarters * Break initiatives into clear steps, milestones, dependencies, and ownership assignments * Collaborate with Program Leads, copywriters, agencies, Legal, Product, Trust, and other business units to define scope and realistic delivery timelines * Plan and maintain forward-looking regulatory campaign calendars aligned to evolving legal requirements * Proactively identify risks, gaps, and dependencies before they impact delivery Cross-Functional Coordination & Leadership * Build strong working relationships across Legal, Product, Operations, Communications, and regional stakeholder groups * Proactively drive projects forward by identifying required inputs, stakeholders, and approvals without requiring detailed direction * Communicate clearly and professionally with senior stakeholders, providing context, recommendations, and status updates throughout the project lifecycle * Facilitate stakeholder alignment meetings and ensure decisions, actions, and next steps are documented and executed Content & Platform Operations * Execute content updates and publishing across in a new content management platform for multiple languages. Must have prior experience using a CMS tool * Coordinate translation, reviews and approvals with stakeholders * Maintain accuracy and quality control across content, communications, and supporting documentation * Serve as the central coordination point for internal stakeholders and external agencies Tradeshow & Event Project Management * Develop detailed timelines for regulatory-related tradeshows and events * Coordinate deck development, design timelines, and approval processes * Oversee proofreading and quality control of materials * Manage production timelines for printed collateral * Coordinate ordering of giveaways, swag, and event materials * Ensure timely delivery and alignment with brand and compliance requirements Measurement & Insights * Create and deploy customer satisfaction surveys using internal tools * Track, analyze, and report on survey results to identify trends and areas for improvement * Monitor and analyze traffic to campaign-related websites and landing pages * Provide clear reporting on campaign performance and engagement metrics * Translate data into actionable insights to inform future regulatory campaign planning Presentation & Communication * Develop structured, visually clear internal presentations outlining campaign plans, timelines, and progress * Present updates confidently to stakeholders and mid-sized internal audiences * Ensure consistent, well-organized communication across global partners WHAT YOU BRING: * 8-10 years of experience in campaign management, marketing operations, communications, in a large corporate or matrixed environment * Experience using a Content Management system * Proven experience building structured project plans and managing complex, multi-stakeholder initiatives * Strong proficiency in Google Suite * Experience coordinating with cross-functional stakeholders and external agencies * Ability to manage multiple parallel projects across different markets and time zones * Strong English writing and proofreading skills. Additional languages would be a plus * Exceptional attention to detail and follow-through * A proactive, forward-thinking mindset — able to anticipate next steps, risks, and dependencies * Strong organizational and prioritization skills Desirable skills * Experience supporting regulatory, compliance, or public policy initiatives * Familiarity with translation/localization workflows * Experience managing print production or event logistics * Ability to translate performance data (traffic, engagement, conversion metrics) into actionable insights and ROI assessments. The anticipated annual salary range for this position is $85,000 - $120,000 CAD. Salary is based on relevant experience, expertise, and organizational impact. WE OFFER * A flexible, hybrid working policy. * An excellent salary based on experience and equal pay policies. * Mental health support, and company sick pay scheme. * 15 days paid holiday annually (plus Public Holidays). * Refreshments are provided in the office all week. * Enhanced family friendly policies to support new parents. * Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * Inspirational Talks, bringing the outside in with regular guest speakers and events. * Learning and Development, supporting your growth with continuous opportunities to learn and advance. * Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Multiverse

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. THE OPPORTUNITY We’re looking for a Finance Operations Manager to join our Group Finance team at Multiverse. This is a high-ownership role at the intersection of Finance, Sales, and Operations. You’ll take full responsibility for the end-to-end commissions process for our UK sales organisation — from calculation and payment through to reporting, controls, and system administration. It’s a role that demands technical rigour and commercial judgement in equal measure, and one that gives you a genuine seat at the table with Sales leadership and FP&A. For someone coming from an audit or financial controls background, this is a compelling step into industry. You’ll apply the controls expertise and analytical depth you’ve built in practice to a fast-moving, high-growth environment — with the added dimension of driving automation and process improvement as we scale toward the next stage of our growth. The pace, the complexity, and the IPO-readiness rigour we’re building toward will feel familiar — but the ownership and commercial exposure will be unlike anything you’ve had before. As we continue to scale, the scope of this role is expected to grow with us, with the opportunity to take on broader ownership across the Finance Operations function over time. SPECIFICALLY, YOU WILL: * Own the end-to-end monthly and year-end commission calculations for our UK sales organisation, ensuring accuracy, timeliness, and adherence to all commission plans and policies * Lead the reconciliation of commissions data between our CRM and commissions system, maintaining integrity across all inputs including bookings, attainment metrics, and quotas * Produce monthly commissions dashboards and variance analysis for Sales leadership, Finance, and FP&A, including preparation and review of monthly accruals in line with IFRS or UK GAAP * Act as the primary point of contact for the Sales team on commission queries and compensation statement reviews, building trusted relationships across the business * Own the administration of our commissions system (e.g. Everstage or equivalent), including data integration, plan configuration, and reconciliation to payroll * Drive process improvement and automation across the commissions cycle — identifying opportunities to reduce manual effort, strengthen controls, and leverage AI tools to improve efficiency * Lead on audit support and financial controls documentation, bringing the rigour and standards expected of a business preparing for its next stage of growth ABOUT YOU * You are ACA, ACCA, or equivalent qualified, with 4–6 years of experience in audit, accounting, or a similar finance role — ideally from a Big 4 or mid-tier practice background * You have a strong technical grounding in financial controls and reporting, with working knowledge of IFRS 15 or experience applying accounting standards to complex, recurring transactions * You are highly proficient in Excel or Google Sheets and comfortable working with large, complex datasets; experience with CRM or SPM systems (e.g. Salesforce, Everstage) is a plus * You bring a commercial mindset — you understand how financial processes connect to business outcomes and can communicate that clearly to Sales leadership and senior stakeholders * You have a genuine interest in applying AI and automation tools to redesign and scale financial processes, and can demonstrate examples of driving process improvement * You thrive in high-ownership environments — you’re energised by taking full accountability for a critical process, working autonomously, and continuously raising the bar Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.