Retail Sales Associate, Bloomingdale's 900 Shops

SMCP

SMCP - Sandro, Maje, Claudie Pierlot FT Sales Supervisor at SMCP (Sandro & Maje)  Location: Bloomingdale's, Palm Beach Gardens About SMCP:  At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.  Why SMCP:  SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.  To learn more about our global presence and values, visit our website at SMCP Global.   At SMCP, We Style Happiness at Work—Lead with Passion and Purpose!   As a Sales Supervisor, you’ll be at the forefront of creating outstanding client experience while mentoring and inspiring your team to achieve excellence. You’ll build meaningful relationships with clients and lead by example, delivering inspirational, authentic, and personalized service. Your passion for fashion and customer care will shine through as you style clients from head to toe, guiding them through a memorable shopping experience.  You’ll be responsible for reinforcing our branded customer service experience and leading the team in executing our sales and service initiatives. This includes educating customers about our products, helping them find the perfect selections, and ensuring they have an exceptional experience that keeps them coming back. You will also play a key role in creating a seamless operational flow, assisting with back-of-house processes, and contributing to the overall efficiency of the store.  In addition to driving sales and customer loyalty, you’ll mentor and coach your sales team, fostering a positive and motivating work environment. By modeling the behaviors that create lasting client relationships, you’ll help your team grow professionally and exceed performance expectations. This role is an excellent opportunity for those passionate about leadership and looking to grow into an Assistant Store Manager or other career advancement within SMCP.   What You’ll Do:  Leadership & Team Development  * Lead by example, setting the standard for clienteling and customer service.  * Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.  * Foster a high-performing, motivated team culture.  Client Experience & Sales  * Build strong client relationships through personalized service and follow-ups.  * Provide expert styling guidance to create an exceptional shopping experience.  * Achieve personal sales targets while driving overall team performance.  Store Operations & Presentation  * Maintain selling floor standards to ensure a visually appealing and organized store.  * Oversee product replenishment, keeping inventory aligned with demand.  * Handle customer concerns professionally, turning challenges into positive experiences.  Operational Excellence  * Support back-of-house processes, including cash handling and KPI tracking.  * Assist with opening/closing procedures to ensure smooth daily operations.  * Drive sales and KPI success by fostering a results-driven environment.   Who You Are:  * 1–2 years of sales or service experience, preferably with some supervisory background.  * Passionate about fashion, with a keen eye for Parisian chic and luxury retail.  * A natural leader—confident, inspiring, and eager to mentor others.  * A strong communicator—friendly, outgoing, and persuasive.  * Social media savvy (a plus, but not required).  * Adaptable and flexible with scheduling to meet business needs.  * Ambitious and driven, with a desire to grow into an Assistant Store Manager role.  * Flexible availability, including evenings, weekends, and holidays, is required.    Join a Career That Fits Your Life: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That’s why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.   Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team!

SMCP

SMCP - Sandro, Maje, Claudie Pierlot FT Assistant Store Manager at SMCP (Sandro & Maje)  Location: White Plains, New York At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.  Why SMCP:  SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.  To learn more about our global presence and values, visit our website at SMCP Global.   At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As an Assistant Store Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example, creating a dynamic and welcoming shopping environment where customers feel confident and stylish. From driving personal sales to developing your team’s skills in wardrobing and clienteling, you’ll play a vital role in fostering a culture of passion, service, and success.  In this role, you’ll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes. Whether you’re coaching associates, maintaining visual standards, or resolving client concerns with a solution-driven mindset, your passion will shape a seamless and exceptional store experience.   What You’ll Do:  Client Experience & Service  * Exemplify exceptional client service by acting as the boutique's primary "host."  * Ensure each client receives a personalized and memorable shopping experience.  * Use selling tools effectively to enhance client engagement and satisfaction.  Sales & Performance  * Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.  * Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).  * Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.  Leadership & Development  * Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.  * Foster a culture of trust, collaboration, and continuous improvement within the team.  * Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.  Visual Merchandising & Brand Standards  * Support visual merchandising initiatives, ensuring compliance with brand guidelines.  * Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.   Who You Are:  * 2+ years of prior supervisory experience in a client-focused retail environment.  * Passionate about fashion, styling, and delivering exceptional service.  * Strong communicator with a natural ability to coach and develop talent.  * Problem-solver with a track record of setting and achieving goals.  * Team-oriented leader who fosters a positive and motivating workplace.  * Resourceful in building client relationships and attracting new talent.  * Flexible availability, including evenings, weekends, and holidays, is required.  * Aligned with SMCP’s core values and dedicated to growing within the brand.   Join a Career That Fits Your Life: At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering, you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution. We know that security and well-being matter. That’s why we provide comprehensive health, dental, life insurance, and disability coverage, an employer-matched 401(k), and paid time off (vacation, sick time, holidays)—plus paid parental leave and pet benefits. You’ll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you’ll discover a career that’s as fulfilling as it is inspiring. At SMCP, you’re not just an employee, you’re a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you’ll find a career that’s as rewarding as it is inspiring.   Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team!      NYC COMPENSATION RANGE $24—$29 USD

Japan House London

KEY RESPONSIBLITIES Applications close on Monday, 27 July. Your primary role as Retail Experience Assistant will be to provide a five-star-level of customer service. Our aim is to work together to create an engaging, enlightening and enjoyable experience for every visitor to The Shop, so that everybody feels welcome and able to talk to our team.    Our approach to retail has been developed in line with the Japanese concept of Omotenashi:   “Translated simply, Omotenashi means the Japanese way of treating a guest. It blends a welcoming spirit with warmth, understanding, and above all respect.   The Japanese language makes no distinction between ‘guest’ and ‘customer.’ In English, the concept of ‘service’ suggests a hierarchy between the ‘server’ and the ‘customer.’ The Japanese Omotenashi, however, is based on a non-dominant relationship between equals – between the person offering the service (the host) and the person receiving it (the guest or customer).    To practice Omotenashi, the host pays close attention to detail and is committed to anticipating the needs of the guest, smiling sincerely and setting a happy, relaxed mood…” Retail Experience * Staying up to date and promoting all Japan House London facilities, services, products, activities, talks and tours, special exhibitions, membership, and any special events. * When on the shop floor, act as a Japan House brand ambassador, and practice omotenashi behaviours. * Welcoming all visitors to the Japan House London experience. * Engaging with visitors, enabling them to explore and enjoy the retail shop, by interpreting themes clearly and accurately. * Assisting with retail-related events on the Shop floor, such as product demonstrations or curatorial activities * Staying up to date and knowledgeable about installations and any seasonal or exhibition-related items in The Shop  * Maintaining an understanding of Shop and Stand sales objectives and key metrics * Always presenting a personal appearance that reflects the Brand values of Japan House  Customer Service * Delivering sales through emparting knowledge and education about Japan to shop visitors * Always following Japan House retail operating procedures * Maintaining the highest levels of retail standards * Handling financial transactions efficiently and accurately in line with our cash handling procedures. * Ensuring products are replenished and well-presented throughout Japan House London * Supporting online Shop activities as directed by the Online Retail team * Serving customers at The Stand in a timely manner and following The Stand’s operating procedures * Maintaining high standards of hygiene and following mandatory food safety standards Health, Safety & Security * Assisting in evacuation during an emergency, and ensure the safety of visitors, colleagues and volunteers. * Supporting front-of-house security and safety, including visual checks, security checks, lock down procedures and dealing with incidents. * Maintaining awareness of and following stock management procedures under the direction of the Retail Administration Team  Events and Other Activities * Assisting with retail-related events at Japan House such as product demonstrations  * Assisting with external pop-up shops outside Japan House London as required * Supporting the delivery of venue hire events. * Working in the office and supporting occasional research and administrative duties as required SKILLS, KNOWLEDGE & EXPERIENCE Essential * 2+ years of experience of working in retail as a sales associate * Educated to A level or equivalent qualification  * Experience in cash handling, visual merchandising and inventory management are essential  * Knowledge of Health & Safety procedures * Know when to approach visitors and offer assistance * Ability to understand product information so every visitor experiences the depth and heritage of the product being sold * How to evaluate and respond sensitively to the specific needs of visitors * How to resolve incidents to a satisfactory outcome * When to seek assistance and advice from other team members * Experience of answering enquiries / complaints and dealing with challenging customers * High business standard English language skills are essential * Strong passion for and an understanding of Japanese culture and history would be an advantage * Continuous appetite for learning, particularly around Japanese culture and language   DESIRABLE * Experience of working in high-end retailer would be an advantage  * Exposure to relevant sector preferred (Museum, Gallery, Arts, NFP, Visitor Attraction, Heritage Destination or Tourism Development)  * A qualification in Japan Studies, History, Art, Design or another related field preferred  * Additional training and / or supplementary courses completed in Customer Services, Retail, or relevant associated areas advantageous * Basic First Aid training advantageous * High level of proficiency in full MS Office suite  * Experience of team management would be an advantage  * High business standard Japanese are highly advantageous Japan House London is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.  We look forward to receiving applications from all, and particularly those from under-represented groups as we develop our team. WORK ENVIRONMENT * Most duties will be carried out in Japan House London public spaces. * Based at Japan House London, Kensington High Street. * Rolling rota will include occasional weekend and evening working. * Additional after-hours project and event-related work may often be required. BENEFITS * We are an accredited Living Wage Employer committing to raising hourly rates of pay in line with the London Living Wage * Generous holiday allowance – full-time allowance is up to 36 days per year inclusive of public and bank holidays * Group life insurance scheme for all staff * Remote GP app - including access to a GP, physiotherapy and mental health support  * Cycle to work scheme * Employee discount for the Japan House Shop and Stand * Discount platform for high street shops * Access to perks and discounts local to Kensington High Street, London * Personal learning budget to spend on personal development (after 6 months’ service)