Senior Manager, EMEA Payroll

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Reporting to the Area Vice President of International People, the Senior Manager, People plays a critical role in supporting our growing markets by partnering with leaders and teams across multiple functions. Supporting our Ireland and UK entities, as well as future expansion in EMEA, this role collaborates closely with People teams and the business to design and execute people strategies that enable growth, strengthen organizational effectiveness, and ensure a consistent, scalable, and locally relevant employee experience. Operating in dynamic and evolving environments, this role drives impact through adaptability, sound judgment, and a deep understanding of both global and market-specific business needs.   As our teams grow and build market capabilities, we need a strong operational foundation that delivers a consistent, high-quality employee experience across diverse needs.The Senior Manager, People serves as a connector between global HR initiatives and market-specific needs, ensuring programs are equitable, competitive, and locally compliant across all growing markets. We are looking for someone who can help define the “right” problem to be solved, who can pivot quickly when those issues shift in response to business changes, and who thinks creatively through it all.   This is a hybrid role located in Dublin, Ireland. The Senior Manager, People will be expected to report to the Dublin office 2 times per week.  A day in the life (Responsibilities)  * Shape and execute core People strategies as Toast scales, and maintain a high-impact partnership across various domains, including Talent Acquisition, Total Rewards, People Operations, and Payroll. * Play a key part in overseeing compliance, system rollouts, and other foundational activities to ensure operational excellence. * Collaborate with various functions such as Finance, Real Estate and Workplace Experience, Legal and other functions to enable the operationalization of Toast entities. * Partner closely with People Team Centers of Excellence (COEs) to support the design and implementation of compensation, benefits, payroll, and other people programs that align with Toast’s global strategy, while ensuring compliance with local labor laws and employment regulations.  * Act as the primary People and administrative liaison during the early stages of market development. As these markets evolve, collaborate with People Team COEs to establish scalable operational frameworks and program support. * Flex between solving day-to-day tactical challenges and processes to strategically impacting objectives for effective functioning of the location. * Work closely with the local leadership community and individuals onsite to implement strategies and programs that are locally relevant and globally consistent to help the company achieve strategic goals, while improving the overall employee experience. * Provide guidance on employee relations matters, conduct investigations, and oversee the grievance and disciplinary process as needed. * Monitor industry best practices and employment standards in the region and partner with COEs to ensure policies, practices, and programs are administered in a locally relevant and compliant manner.  * Act as liaison with local government agencies on People related matters (such as the Workplace Relations Commission).  * In close partnership with Legal and People Team COEs, ensure compliance and readiness for local People/HR related employment standards and administrative audits as required.  * Act as a change agent in conjunction with local leadership for key global communications or change management activities.   What you'll need to thrive (Requirements) * 10-12+ years of experience in a People function. * Proven knowledge of policies, local labor laws, regulations, and jurisdictional requirements. * Experience in working in a global organization, across timezones, and in a matrixed environment in close partnership with overseas Functional HR Business Partners and Global HR Centers of Excellence. * Demonstrated success in a high-growth organization with multiple stakeholders with varying needs. * Demonstrated ability, creative problem-solving, and training/coaching. * Strong teamwork, communication, and cross-functional collaboration skills. * Entrepreneurial spirit/mindset, and flexibility toward dynamic change. * Experience conducting employee relations (ER) investigations, while exhibiting excellent judgment.   Special Sauce (Nice-to-have) * Bachelor’s or Master’s degree in HR and/or HR certification preferred. * Experience working in the Technology/SaaS industry is a plus. * Experience using Workday or a similar HRIS platform preferred.   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Finance Operations (FinOps) organisation delivers elegant financial services that are efficient, precise, and resilient—yielding a consistent, delightful experience grounded in controllership. Our service pillars span Accounts Payable, Accounts Receivable, Travel & Expense, Payroll, and Monetisation Operations, with a sixth function—FinOps Strategic Enablement—driving AI adoption, process excellence, and scalable infrastructure across all pillars. Stripe's Bangalore Finance (BFin) hub is the largest concentration of FinOps and Controllership talent at Stripe and is central to our strategy of scaling financial services 10x without a proportional increase in cost or complexity. BFin houses teams responsible for: * Accounts Payable & Vendor Onboarding — end-to-end supplier invoice processing, payments, and vendor lifecycle management * Travel & Expense — T&E policy compliance, employee reimbursements, and corporate card management * Payroll — accurate, timely compensation for Stripe employees across APAC and EMEA * Monetisation Operations — operationalising custom pricing and billing for Stripe's largest enterprise users * Controllership — BLR — accounts receivable support, bank account management, and entity-level financial controls THE ROLE As Head of Finance Operations, Bangalore, you will own the strategic and operational leadership of the entire BFin organisation. You will manage a team of team leads and managers—each running a distinct FinOps pillar—and will be the senior operational voice for Stripe's finance hub in India. This is a builder and operator role. You'll set direction, elevate your managers, improve processes, and build trust with global Finance leadership—all simultaneously. You'll have a direct line to the global Head of Finance Operations and be a key contributor to decisions that shape how Stripe's financial services scale. WHAT YOU'LL DO LEAD AND GROW THE BANGALORE FINOPS ORGANISATION * Own the full people leadership of BFin: manage 4–6 team leads and managers across AP, T&E, Payroll, MonOps, and Controllership, with a combined org of 60–100+ Stripes * Set a clear performance bar, develop your managers' leadership capabilities, and build a culture of ownership, precision, and psychological safety * Actively manage talent density—attract strong candidates, address underperformance decisively, and retain top performers through meaningful development TRANSLATE GLOBAL STRATEGY INTO BANGALORE EXECUTION * Partner with the global Head of Finance Operations to translate Stripe's FinOps strategy into clear BFin operating plans and Stripe OKRs * Ensure every manager in Bangalore understands what they're building toward, how their work connects to company outcomes, and where they have autonomy * Represent BFin's capacity, capabilities, and constraints in global planning; advocate credibly for resourcing decisions DRIVE OPERATIONAL EXCELLENCE * Own BFin's key service metrics: accuracy rates, processing cycle times, SLA adherence, cost per transaction, and employee satisfaction * Establish a continuous improvement cadence—regularly auditing processes, identifying root causes of friction, and driving structured remediation * Champion Lean, Six Sigma, or equivalent methodologies as a discipline embedded in culture, not just process documentation * Partner with FinOps Strategic Enablement to identify AI and automation opportunities; fix the process before automating it BUILD SCALABLE INFRASTRUCTURE * Design and maintain the organisational model and operating cadences that will support 2x–10x volume growth without proportional headcount growth * Define and evolve BFin's service catalogue, tiering, and SLAs in coordination with global FinOps leadership * Ensure finance systems, controls, and data quality standards in Bangalore are fit for a public-company-ready financial infrastructure STEWARD RISK AND CONTROLLERSHIP * Embed strong internal controls into every BFin process; partner with Accounting, SOX, and Internal Audit to maintain a robust controls environment * Proactively identify control risks, escalate with appropriate urgency, and own remediation * Maintain compliance with regulatory, tax, and entity-specific reporting requirements across Stripe's India-based legal entities INFLUENCE STAKEHOLDERS AT SCALE * Build trusted partnerships with global Finance Operations leads, Accounting, Legal, HR, and Engineering * Communicate BFin's roadmap, achievements, and blockers with clarity and data—this is Stripe, so you need to write well * Navigate ambiguity, manage competing priorities, and drive alignment across time zones without escalating unnecessarily WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 18+ years of relevant experience in Finance Operations, Accounting Operations, Shared Services, or Business Finance—including meaningful experience in a GCC, Captive, or SDC environment * Proven manager of managers: you've led teams-of-teams with 40+ total staff across multiple functional domains; your direct reports are themselves people managers * Operational builder: you've moved a Finance Operations org from one level of maturity to the next, with concrete, measurable outcomes (reduced error rates, faster cycle times, scaled volume without proportional cost growth) * Deep domain expertise in: Accounts Payable, Payroll, Travel & Expense, Accounts Receivable / Billing, Monetisation / Revenue Operations, or Corporate Controllership * Structured improvement methodology: direct, hands-on experience with Lean, Six Sigma, or formal process redesign—not just conceptual familiarity * Track record of driving AI and automation adoption within Finance Operations or Shared Services * Exceptional written and verbal communication; comfortable presenting to senior leadership and reconciling multiple stakeholder perspectives in writing * Bachelor's degree in Finance, Accounting, Business, or a related field PREFERRED QUALIFICATIONS * Experience at a high-growth technology company or fintech * Familiarity with enterprise finance systems: Oracle Fusion, Workday, Anaplan, or equivalents * Experience leading distributed teams across multiple time zones with US/global counterparts * Working knowledge of India-specific regulatory requirements (TDS, GST, FEMA, labour law) as they intersect with Finance Operations WHAT MAKES THIS ROLE EXCITING * Build at real scale — Run Stripe's largest Finance Operations hub, with broad ownership and real resources to shape the team * Senior visibility — Direct line to the global Head of Finance Operations, with regular presence in global Finance leadership forums * Transformational moment — BFin is moving from a cost-effective execution hub to a strategic centre of excellence; you'll define what that looks like * AI-forward environment — Dedicated Enablement resources (FinOps Strategic Enablement team) sit alongside your org to accelerate automation and AI initiatives * Global career platform — BFin operates as an integrated part of a global team, providing cross-domain exposure and a clear path for further growth

Verifone

WHY VERIFONE For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. WHAT'S EXCITING ABOUT THE ROLE This is a dual-focus benefits role sitting within the global HR team. The primary responsibility is ownership of the global benefits program, one of the organization’s largest and most complex benefit portfolios, covering medical, dental, vision, 401(k), life insurance, short- and long-term disability, FSA/HSA, commuter benefits, and the Employee Assistance Program. Along with EMEA, the role takes ownership of benefit programs in the United States, Canada, and Latin America — managing renewals, compliance, and employee experience across the Americas region in partnership with regional HR managers and local brokers. The role also provides ad-hoc support to APAC as required. KEY RESPONSIBILITIES Benefits — Program Ownership * Own and manage the full global employee benefits program, serving as the primary subject matter expert for all benefit matters * Lead the annual Open Enrollment process end to end: plan design review, vendor negotiations, system configuration (HRIS/benefits platform), employee communications, and post-enrollment reconciliation * Manage relationships with benefit carriers and brokers (medical, dental, vision, life, disability, FSA/HSA, EAP, commuter). * Negotiate annual plan renewals and renewals strategy with carriers, benchmarking costs and coverage against market data; prepare recommendations for sign-off * Administer and optimize the 401(k) plan in partnership with the record-keeper (Fidelity); ensure plan compliance including non-discrimination testing, Form 5500 filing, and plan document updates * Manage COBRA administration and ensure compliance with ERISA, ACA, HIPAA, FMLA, and all applicable federal and state regulations * Partner with Payroll to reconcile benefit deductions, resolve discrepancies, and ensure accurate W-2 reporting of benefit-related income * Oversee the benefits administration, including employee-facing content, and Open Enrollment workflow * Respond to escalated employee benefit queries and ensure a high standard of employee experience throughout the benefits lifecycle Compliance & Governance * Maintain a compliance calendar covering all federal and state benefit filings, notices, and deadlines (ACA 1094/1095, PCORI, Form 5500, SARs, SPDs, SMMs) * Ensure Summary Plan Descriptions (SPDs) and plan documents are current and legally compliant; coordinate with Legal and external counsel as required * Manage ACA affordability analysis and ensure the organization remains compliant with employer mandate requirements; track and resolve IRS inquiries * Stay current on legislative and regulatory changes (e.g. state-level mandates, SECURE Act updates, mental health parity rules) and assess impact on plan design * Manage annual non-discrimination testing for all applicable plans; liaise with actuaries and plan administrators on corrective distributions where required * Support internal and external audits of benefit plans, providing documentation, data, and process narrative as required Wellbeing & Employee Experience * Lead the day-to-day management of the employee wellbeing program, including EAP, mental health resources, wellness reimbursements, and any voluntary benefit offerings * Design and deliver benefit communications throughout the year — Open Enrollment guides, new hire onboarding materials, life event communications, and benefits FAQs * Analyze benefits utilization, claims experience, and employee feedback to identify gaps, cost trends, and plan improvement opportunities; present findings and recommendations annually to senior leadership Americas Benefits — Canada & LATAM * Own the renewal cycle for benefit plans in Canada and Latin America, managing timelines, broker relationships, and stakeholder approvals across all entities in the region * Maintain a renewal calendar for Americas markets, flagging upcoming renewals to relevant stakeholders and ensuring no deadlines are missed * Review broker renewal submissions, benchmark proposals where possible, and escalate significant cost increases or plan changes for approval * Coordinate with Finance on purchase orders, invoice processing, and fringe rate tracking for Americas entities; provide input into global fringe tracking as required * Provide ad-hoc support to APAC regional teams as required * Provide benefits data and support during M&A activity, restructuring events, and HR due diligence processes Vendor & Stakeholder Management * Serve as the primary contact for all global benefit vendors and brokers; conduct regular performance reviews and hold vendors accountable to SLA commitments * Partner closely with Global HR Business Partners, Payroll, Finance, Legal, and IT to deliver seamless benefit administration and employee experience * Build effective working relationships with regional HR leads across the Americas, EMEA, and APAC HR leads on benefits queries as required * Manage external consultants and benefit advisors on project-specific work (benchmarking, plan design reviews, compliance projects) ESSENTIAL EXPERIENCE AND SKILLS * 5-8+ years of progressive global benefits experience, experience with an unbundled self-insured program is preferred * Deep knowledge of Americas, EMEA, and APAC benefit plan types (medical, dental, vision, 401(k), life, STD/LTD, FSA/HSA, COBRA, EAP) and the vendor/carrier landscape * Strong working knowledge of US benefits compliance: ERISA, ACA, HIPAA, FMLA, IRS regulations, non-discrimination testing, and Form 5500 * Proven experience managing Open Enrollment end to end — from plan design and carrier negotiations through to system build and employee communications * Experience administering or overseeing a 401(k) plan, including record-keeper management and annual compliance filings * Proficiency in benefits administration platforms and HRIS systems (e.g. Workday, ADP) * Strong analytical skills — comfortable working with claims data, utilization reports, cost modelling, and presenting insights to senior stakeholders * Excellent project management and organizational skills; able to manage multiple vendors, deadlines, and workstreams simultaneously * Clear, confident communicator — able to simplify complex benefit topics for employees and articulate data-driven recommendations to leadership OUR COMMITMENT Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.