Senior People Program Manager (m/f/d) - Performance & Growth

Westwing

JOIN OUR TEAM As a Senior Business Development Manager People, you will play a key role in shaping the growth and evolution of our People & Culture function. You will lead strategic projects and initiatives that strengthen our impact across Westwing. This is a high-impact role offering a steep learning curve and responsibility from day one. You will collaborate closely with Executives, Senior Management, and a highly talented, diverse team at the intersection of Business Development People, Learning & Development, and People Analytics. This position is permanent and based in Munich. WHAT YOU'LL DO * Drive strategic, cross-functional projects within the People & Culture team, with a focus on initiatives that enhance performance, efficiency, and decision-making * Design and implement strategies aligned with organisational goals and future capabilities * Create and manage detailed project plans, including timelines, resource allocation, and stakeholder engagement * Build strong relationships and collaborate with stakeholders across departments, seniority levels, and countries * Partner closely with the (People) Leadership Team and the Chief People Officer on strategic priorities and initiatives YOU COME WITH * 3+ years of experience in consulting or strategy/business development, with a strong record of impact * Hands-on experience with AI projects or tools * Proven ability to manage complex projects, prioritise effectively, and deliver results in a fast-paced environment * Passion for People/HR, with a drive to innovate and challenge the status quo * A collaborative, team-oriented mindset with a strong desire to make a difference * Excellent communication skills, with the ability to craft clear, engaging messages and build trustful relationships * Fluency in English and German WHY WESTWING If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living. Here is what you can look forward to: * A high-performance culture built on trust, feedback and collaboration * An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone * A flexible hybrid setup with 3 office days per week - because strong connections and quick collaboration make great ideas happen * Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas  * 30 days of paid holiday to rest, recharge, and come back ready to create * A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect * Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers * Wellbeing support through mental health resources, sports memberships, and preventive care * Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet * Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl * One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower * Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest ABOUT US Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity. DEPARTMENT Business Development & Program Management

Voi Technology

YOUR MISSION AT VOI As a Senior Operations Strategy Manager for London, you will focus on the strategy & execution of our in-field operations, support the fleet organisation in delivering operational excellence across set KPIs, and ensure successful city launches and completion of long-term improvement projects. In this role, you will report directly to the Country Manager and collaborate closely with the rest of the local Operations team, the Fleet team and third-party logistics providers (3PLs) and contribute directly to the continued success of our operations in both countries. This will include: * Defining & shaping the strategy, performance metrics and dashboards for the in-field operations in London * Driving strategic and data-driven decision-making to improve operational excellence and KPIs (e.g. backlog, cost per repair, repair efficiency, uptime). * Being the POC for 3PLs, managing the process and relationship from sourcing to contract negotiation, and collaborating with Fleet Managers to manage performance monitoring and follow up  * Drive budgeting, forecasting and performance tracking. * Manage PMO-type operations projects to ensure successful * Supporting the Fleet & Site Managers on execution, and acting as the bridge between central and local teams to continuously drive compliance and improvements of our processes. * Collaborating closely with the Operations team in London, and working proactively to spot improvement opportunities to maximise efficiency, revenue and overall success of our operations in the region. WHAT YOU NEED TO EMBARK We are looking for a structured and analytical problem-solver with the ability to drive progress independently, lead effective collaboration with diverse stakeholders, and adapt quickly to changing priorities. In addition to being professionally fluent in English, we believe the right person has:  * Bachelor's in business, economics, engineering or similar * 5+ years of experience in operations or strategy from consulting or a hyper-growth start-up environment * Strong analytical capability and proficiency in conducting analysis, identifying underlying drivers, and delivering actionable insights * Experience from leading projects and driving the implementation of improvements in collaborating with multiple stakeholders WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator * Get “skin in the game” through our employee options program and have a direct impact on the company’s success in UK * Enjoy unlimited free Voi rides * Work together with inspiring, motivated and fun colleagues towards a common goal * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

ZEAL Network

ZEAL Network SE is a leading international provider of online lottery products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about shaping the future of lottery experiences.   Freiheit+ is one of ZEAL's new German state-licensed social lottery that gives participants the chance to win €5,000 every month for 15 years, plus a one-time prize of €250,000. Every ticket sold supports educational projects, with at least 30% of proceeds directly funding initiatives for a good cause. Freiheit+ perfectly combines the dream of lifelong financial freedom with the opportunity to make a real difference, reflecting ZEAL’s commitment to offering innovative, socially impactful lottery experiences.   As our Senior Product Manager, you will own the end-to-end growth and retention strategy, driving customer acquisition, engagement, and long-term loyalty. You will focus on maximizing customer lifetime value through funnel optimization, conversion improvements, and the development of features that enhance subscriber retention and engagement. Working in a fast-paced, product-led environment, you'll combine strategic thinking with hands-on execution, operating with an entrepreneurial mindset to continuously improve the subscriber experience and accelerate business growth.   YOUR TASKS: * Own our digital conversion funnel end-to-end, supporting performance and brand marketing to acquire new customers, running continuous A/B tests on landing pages and checkout flows to minimize drop-offs. * Design and scale features built for a recurring business model including churn prevention loops, subscription loyalty drivers, and upsell flows. * Combine quantitative analytics with qualitative research to reduce uncertainty, analyze user behavior via Google Analytics, Tableau dashboards, and those data trends through user interviews and surveys. * Lead a dedicated agile team (engineering, UX/UI, user research, data analytics), maintaining high alignment, high velocity, and clear data-driven goals.   WHAT YOU OFFER US: * Proven track record of taking an existing digital product, optimization framework, or core feature set and scaling it significantly. Exceptional leadership skills to steer and cooperate with cross-functional stakeholders, marketing teams, and developers. * Deep understanding of Abo (subscription) mechanics, recurring revenue loops, and retention strategies. A candidate should have a genuine heart for the user and know how to build delightful, habit-forming digital experiences that keep subscribers engaged between lottery draws. * Hands-on experience mapping out frontend event tracking requirements and utilizing tools like Google Analytics or Amplitude. * Highly capable of leveraging both quantitative data and lightweight qualitative research to validate trends, eliminate uncertainty, and uncover the real "why" behind user behavior. * Experience managing or steering native iOS/mobile app development is a strong plus as we would like to create our Freihiet+ mobile app.   WHAT WE OFFER YOU: * A modern, dynamic culture grounded in the success of a leading-edge e-commerce company. * A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact. * Ongoing personal growth, supported by an annual development budget of €1,500 to invest in your professional development. * Trust and autonomy, no micromanagement, just confidence in your ability to deliver and excel. * Flexible work options with a hybrid setup focused on results. * Unlimited vacation days in addition to your yearly 30-day vacation allowance. * Opportunity for workations abroad using our WorkFlex tool. * Monthly mobility allowance of €30 to use on the mobility option of your choice (e.g., the Deutschlandticket), plus access to a company bike leasing program. * Company pension scheme, provided in partnership with Degura, to support your future financial security. * Subsidized EGYM WELLPASS membership, with a contribution of only €25 per month, giving you access to a wide range of gyms and sports options across Germany. * Monthly company events, team activities, and informal gatherings, including our popular company-wide lunches provided four days a week.   Not ticking every box or think you’ve got that unique set of skills we haven’t realized we need? Get in touch anyway, we’re always looking to add great people!