
Toast · Dublin
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers,...
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate,
increase sales, engage customers, and keep employees happy.
Are you interested in using the latest technology to help our customers build amazing relationships with their guests? Does the
idea of developing products that help people cherish their best moments in life sound exciting to you? As an engineer on the Guest
Engagement team, your mission will be creating the next generation of engagement experiences that help bring new guests into the
restaurants, and turn them into regulars. You will work closely with UX, PM and QA, and have access to state of the art AI tools,
to deliver some real impact on real people.
A day in the life (Responsibilities)
of restaurants
What you'll need to thrive (Requirements)
with the team
tooling
Our Tech Stack
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build
for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from
Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The
people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and
brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a
healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at
#BI-Hybrid
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with
tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation.
All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong
culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations
page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse,
and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our
culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong
culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and
regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide
reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation
to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of
employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
ABOUT THE OPPORTUNITY Become part of the AI revolution at Contentful where we build real world AI solutions for thousands of active customers. At Contentful you will help imagine, drive, and build ML solutions which produce immediate customer impact by helping them get more done than they ever imagined. We are looking for an excellent Senior Software Engineer - Machine Learning (f/m/d) who understands and has experience in this field and current Generative AI trends. If you're passionate about pushing the boundaries of what's achievable with ML products on a large scale content management system, we want you on our team. WHAT TO EXPECT? * Measure and ensure the high-quality output of ML workloads for our enterprise customers. * Design, build, and measure production software in the Contentful Platform. * Conduct focused research and testing using tools like Jupyter Notebook. * Optimize generative AI products for accuracy, speed, and scalability. * Integrate ML cloud solutions and adapt them to our large-scale use cases. * Integrate prompt engineering and fine-tuning for customer use cases. * Develop software that scales to meet the demands of high-load customer workloads. * Lead design reviews with peers and stakeholders to decide amongst available technologies. * Drive the ML education in the team and establish a high standard of quality & ownership WHAT YOU NEED TO BE SUCCESSFUL? * Proven experience as a technical leader in a product software development environment * Proven Track Record in Model Development, including successfully developing and deploying LLM-based models for various NLP tasks in real-world applications with production workloads * Proven ability to work backwards from customer needs to deliver ML-based features that meet those needs * Ability to organize and prioritize competing workloads * Familiarity with distributed systems and cloud services (e.g., AWS, Azure, GCP) * Solid understanding of machine learning principles * Experience with container frameworks such as Docker or Kubernetes * Constructive Problem-Solving: As a natural problem-solver, you bring forward ideas that lead to practical solutions and contribute to product growth. * Up-To-Date on The Latest Updates on LLM Development & Research: From RAGs to Open-Source models over Agent Architectures – you have an inherent drive to stay up-to-date on what is the latest and greatest Preferred: * Background includes machine learning and AI implementation * You can translate a research paper into a PoC if the code does not exist WHAT’S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days * Time off to care for and focus on your growing family * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
ABOUT THE OPPORTUNITY We are looking for an Engineering Manager - Content API (f/m/d) to lead a high-performing, remote-first web development team based in Europe who are driving Contentful’s technical strategy for content and entity reusability. The role will focus on enhancing the management capabilities of the platform to enable re-use of the core content entities, such as Content Types and Entries, and establishing strong governance systems to enable Enterprise organisations to manage how that content is shared and used within their ecosystem. You’ll partner closely with cross-functional teams to ensure alignment between technical goals and business objectives, driving scalable, high-performance solutions that power Contentful’s website and user experiences. WHAT TO EXPECT? In this role, you’ll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to drive success for our site visitors and internal site users, and deliver impact against business goals. * Lead and grow a globally-distributed web development team, ensuring a culture of high performance, collaboration, and continuous improvement. Mentor and develop team members across all levels. * Define the team roadmap, with a particular focus on managing entity re-use and enterprise governance systems, as well as maintaining and optimizing existing content management systems and services (both frontend and backend). The EM is accountable for collaborating with Product and Design to craft the roadmap and ensuring its successful execution. * Work closely with stakeholders in Product, Design, Research, Infrastructure, and Security to translate business needs into technical solutions, ensuring seamless integration of the CMS & Editorial Experience with the rest of Contentful’s ecosystem (APIs, entities, etc.). * Oversee the technical approach for integrating and scaling the platform's content management features (such as Content Models, Collections and Locales) on contentful.com. Ensure that the architecture remains performant, secure, and scalable as user needs grow. * Guide the team through solutioning, coding, testing, and deployment. Ensure adherence to best practices in coding, architecture, and testing. Foster a collaborative, innovative development environment. * Mentor junior and senior developers, promoting technical excellence and helping to build individual and team growth through hands-on leadership and ongoing feedback. * Oversee day-to-day web development operations, ensuring that the team has the capacity to cover all technical tasks, maintenance, and new feature development, all while ensuring global coverage for continuous web operations. * Work with Product Managers to define, prioritize, and execute the roadmap, balancing user impact with business objectives. Ensure clear communication of goals, progress, and blockers to stakeholders. WHAT YOU NEED TO BE SUCCESSFUL We’re looking for an enthusiastic Engineering Manager who is excited to build a cutting-edge web experience. To succeed in this role, you: * 5+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions. * Are proficient in web technologies (e.g., TypeScript, JavaScript, React, Node.js) and familiar with headless CMS platforms (preferably Contentful). * Excel at optimizing performance and scalability, with experience handling complex content structures and large datasets. * Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You’re eager to work with the latest technologies and products. * Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals. * Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. * Bring people management experience with familiarity in performance reviews, check-ins, and calibration sessions to ensure consistent feedback and growth. * Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team. BONUS: * Experience with API-first platforms and optimizing front-end systems that consume complex API data. * Familiarity with Enterprise governance models and needs * Knowledge of data privacy and security best practices in web technologies. * Good understanding of content modelling and structured content concepts and how they integrate into cross-channel platforms (e.g. web, mobile). * PostgreSQL knowledge, including designing, optimizing, and maintaining relational databases, with a focus on ensuring scalability, reliability, and performance of data-driven applications WHAT’S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days * Time off to care for and focus on your growing family * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As part of this mission, we know people, staff and guests, speak multiple languages, and we want to provide them the best hospitality experience by communicating with them in their preferred language. As Engineering Manager, Internationalization & Translation, you will lead a small, high-impact engineering team responsible for driving Toast’s internationalization strategy and product translation across R&D. This team will work across a large number of engineering teams to make internationalization easier, safer, and more consistent. You will help the team build intuitive tooling, define practical standards, create operational processes, and drive adoption of i18n and translation practices across Toast’s product development lifecycle. This is a role for an engineering leader who combines platform thinking, customer empathy, operational discipline, and strong cross-functional influence. You should be comfortable understanding the needs of internal engineering customers, building mechanisms that scale, and creating clarity in a space where success depends on both technical systems and organizational adoption. A day in the life (Responsibilities) * Lead the technical vision and execution for Toast’s internationalization and translation platform, driving business impact across the customer lifecycle by providing a multi-lingual product. * Define and drive the technical and operational strategy for scalable product translation across Toast R&D, covering 100s of repo’s and systems. * Bring AI first approach to reducing manual effort, improving translation workflows, accelerating issue resolution, and increasing operational leverage. * Establish and evangelize internationalization best practices across engineering, including patterns for locale-aware product development, translation readiness, quality, testing, release workflows, and maintainability. * Build outcome-oriented operating mechanisms, including metrics and monitoring, that help teams adhere to i18n practices, track translation quality and adoption, detect gaps early, and resolve issues quickly when they arise. * Coach and mentor engineers, helping them grow technically and as leaders. * Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist. What you'll need to thrive (Requirements) * 3+ years of experience leading high performing engineering teams, with experience of platform teams or teams where internal developers were the primary consumer or end user. * Solid background in modern web architecture, including component libraries, build systems, CI CD, and developer tooling. * A process-driven approach to engineering leadership, with experience creating operating mechanisms, metrics, monitoring, and feedback loops that improve outcomes over time. * Demonstrated success partnering with product stakeholders to drive measurable outcomes. * Ability to translate broad strategic goals into clear technical roadmaps and execution plans. * Solid communication and leadership skills with experience influencing senior technical and product leaders. * Track record of mentoring engineers and building inclusive, high ownership teams. Nice to Haves: * Background in internationalization, localization, translation or developer tooling *** This is a hybrid role requiring in-office presence two days per week *** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.