
Cytora · Eastern
Shape the Industry and Your Career At Cytora, now an Applied Systems company, our AI-powered platform is reshaping how insurers and brokers connect, decide, an...
Shape the Industry and Your Career
At Cytora, now an Applied Systems company, our AI-powered platform is reshaping how insurers and brokers connect, decide, and grow
across the global insurance ecosystem. We move fast, think big, and build things that matter. If you’re energized by meaningful
innovation and want to shape what’s next in Insurtech, this is where that work happens.
The Role at a Glance
Role: Business Analyst
Team: Customer Success
Location: [Dallas / Chicago / Atlanta / Toronto / Lincoln / Remote]
This role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas, we welcome
applications from outside of these locations as well.
Position Overview
We’re looking for a Business Analyst to join our Customer Success Team and help drive meaningful outcomes at the intersection of
AI and insurance. You’ll collaborate with people who bring diverse perspectives, challenge each other to think bigger, and move
together toward shared goals. Here, you’ll have real ownership, real problems to solve, and a team that’s genuinely invested in
your growth.
What You’ll Do
planning, backlog refinement, and risk identification.
user.
conversations with engineering and product teams.
tasks, accelerating documentation and enhancing insight generation.
edge cases, and compliance-sensitive flows, and AI output validation.
What We’re Looking For
If this role sounds like the right next move, we’d love to hear from you. You might bring:
administration, or distribution)
established thinking constructively
understanding of LLM behaviour and limitations
Why Cytora
We’re building the future of insurance and we’re doing it together. At Cytora, now an Applied Systems company, we’re driven by a
shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and
better outcomes.
We build a culture that sees you not just your output. You’re a teammate and you matter here. We draw on the full range of our
team’s backgrounds and experiences because that diversity is what makes our thinking stronger and our products better.
We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work
best for them.
Learn more about the people behind our products at https://www.cytora.com/about-careers.
Our candidates’ personal information and online safety are top of mind. Applied communicates with candidates only via a secure
@cytora.com / @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or
ask for financial account or sensitive personal information like Social Security numbers.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However,
candidate screening, interviews, and final decisions are always conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a
part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain,
and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age,
veteran status, and other protected status as required by applicable law.
#LI-Hybrid
Shape the Industry and Your Career At Cytora, now an Applied Systems company, our AI-powered platform is reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem. We move fast, think big, and build things that matter. If you’re energized by meaningful innovation and want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Delivery Manager Team: Customer Success Location: [Dallas / Chicago / Atlanta / Toronto / Lincoln / Remote] This role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas, we welcome applications from outside of these locations as well. Position Overview We’re looking for a Delivery Manager to join our Customer Success Team and help drive meaningful outcomes at the intersection of AI and insurance. You’ll collaborate with people who bring diverse perspectives, challenge each other to think bigger, and move together toward shared goals. Here, you’ll have real ownership, real problems to solve, and a team that’s genuinely invested in your growth. What You’ll Do * Agile and Lean Practices: Champions best practices, coaches teams, and visualizes organizational work. * Communication: Effectively communicates across technical and non-technical boundaries, building trust and authenticity. * Delivery Momentum: Optimizes team flow, addresses issues, and builds agile capabilities within the team. * Planning: Leads continual planning processes, extending beyond product delivery to post-launch support and benefits realization. * Team Dynamics and Collaboration: Identifies and rectifies issues in team dynamics, engages in effective feedback, and connects day-to-day work with the product vision. * Lifecycle Perspective: Understands and contributes to different phases of product delivery, working with Customer Success and Product Lead for continuous improvement. * Team Management: Effectively manages a business analyst and a Customer Engineer. What We’re Looking For If this role sounds like the right next move, we’d love to hear from you. You might bring: * Proven experience in Agile project management, demonstrating successful implementation of methodologies. * Excellent problem-solving and critical-thinking skills, addressing challenges proactively. * Track record of managing multiple projects simultaneously, ensuring timely delivery. * Effective collaboration with stakeholders at all levels. * Strong understanding of technology and its applications, especially in AI/Data Science products. * Continuous learning mindset, staying abreast of industry trends in Agile practices. * Adaptability to a fast-paced and evolving work environment. Bonus points if you also have: * Multilingual skills: Ability to write and speak multiple languages. * Remote working experience: Successful remote working experiences. * Agile Certification: CSM, TKP, KMP, or KCP. * Industry experience: Distributed teams, AI/Data Science products. * Insurance Industry Knowledge: Familiarity with the insurance industry. Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now an Applied Systems company, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We build a culture that sees you not just your output. You’re a teammate and you matter here. We draw on the full range of our team’s backgrounds and experiences because that diversity is what makes our thinking stronger and our products better. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: * Competitive salary + OTE * Flexible working and remote options * Professional development budget & conference access * Annual company retreats * A mission-driven culture that puts people first Learn more about the people behind our products at https://www.cytora.com/about-careers. Your Security Matters: Our candidates’ personal information and online safety are top of mind. Applied communicates with candidates only via a secure @cytora.com / @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information like Social Security numbers. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are always conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Hybrid
Shape the Industry and Your Career At Cytora, now part of Applied Systems, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. The Role You will be helping to build Cytora’s Underwriting Productivity Suite, a serverless based web application that increases the efficiency and effectiveness of underwriters thereby reducing expense ratios and delivering profitable growth to our customers More specifically, you will be joining the platform team, which is responsible for the infrastructure of our application, our monitoring systems and our CI/CD pipelines. We: * Have single and multi tenant deployments across Europe, United States and Australia * Have infrastructure deployed on AWS and GCP * Manage our infrastructure as code, using terraform * Use third party systems such us circleci, datadog, auth0, thoughspot * Have the mid-term requirement to scale, and the short-term requirement to deliver really fast, so this engineer will need to have good intuition on the level of complexity our systems need. Along with core technical skills, we are excited about colleagues who bring passion for the craft of inventing and building products from the ground up This means providing feedback to product managers and the wider company, contributing to roadmaps, and bringing your creativity to bear by suggesting features and improvements based on your technical understanding of what is possible and needed. Requirements: * We are looking for someone who is customer-centric, values-driven, and collaborative with great communication skills * Strong proven experience in serverless: Lambda/SQS/SNS/S3/Aurora Serverless/GCP Vertex AI/GCP BigQuery * Strong experience using a range of AWS services but not limited to: RDS Aurora Postgres, APIGW, Lambda, S3, SNS, SQS, SES, Cloudfront, Secret Manager, Certificate Manager * Experience building and maintaining multi-region deployments * Terraform/Terragrunt experience as this is part of our stack with Single Tenant deployments * Experience using an OOP language, we use Python * Experience using Terraform * Knowledge of networking fundamentals, including VPC configuration and security Nice to haves: * ECS and Fargate are a plus * Experience designing both single tenancy and multi tenancy solutions * Experience building and maintaining Kubernetes clusters using AWS EKS * Maintaining CI/CD pipelines (we use CircleCI) * Monitoring, we use Datadog logs, APMs, profiling, App security * Prior experience using GCP is a plus, but not essential * Awareness of GDPR compliant systems * Experience building event-driven, serverless applications * Cloudflare/Orca/Vanta Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: * Competitive salary * Flexible working and remote options * Professional development budget & conference access * Annual company retreats * A mission-driven culture that puts people first Location This role is remote and we are looking for individuals based in the East Coast Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage. Our targeted starting base salary in the United States for this position ranges from $100,000 to $140,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
Join us to deliver a smoke- free future as Senior Business Analyst! We’ve chosen to do something incredible. We’re totally transforming our business and building our future with one clear purpose – to deliver a smoke-free future. Swedish Match is an affiliate of PMI and has been a leader in the industry for more than 200 years. In the Nordic region, we are 1,600 employees based in Sweden, Denmark, Finland and Norway working in various functions and teams and together we are collaborating to deliver a smoke-free Nordics. Role summary: We’re looking for a Senior Business Analyst to transform business needs into impactful data products and analytics solutions. In this role, you translate business needs into actionable analytics solutions, partnering closely with various stakeholders to deliver measurable impact. Your day to day: Translate business needs into analytics solutions by converting commercial questions into scalable analytics deliverables such as dashboards, reports, or predictive models. Analyse data and generate insights by connecting various data sources to measure the impact and performance of commercial initiatives against KPIs with recommendation of corrective actions. Drive data governance and compliance by ensuring data quality and alignment to governance standards. Be a standout team player and collaborate with cross-functional teams (Commercial Operations, Channel owners, Data Scientists, etc) to understand business needs and ensure relevancy of solutions & insights generated. What you bring: Storytelling and the ability to understand the data to make informed business decisions and tell compelling data stories. Deep understanding of data, and how data drives decision making in resource allocation. Design of analytics solutions that enable data-driven decisions across Commercial teams. Strategic mindset, with a demonstrable record of shaping business, marketing and commercial data analytics. Your experience: Degree in Business Management / Data Engineering / Technology or Finance. Minimum of 2-5 years of experience in Finance / Data Analytics (preferably in FMCG) with business modelling tools and analytics platforms. Professional certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) are a plus. To be successful in this role, you should be adept at building and maintaining business models to support diverse scenarios, with strong analytical skills to investigate issues, perform root cause analysis, and recommend improvements. Familiarity with LeanIX and proficiency in BI tools would be an advantage, along with experience in data visualization and solving complex business challenges. You’ll need to demonstrate curiosity, problem-solving capabilities and collaborate confidently across multi-functional teams and stakeholders. What we offer Our success depends on the dedicated people who come to work every single day with a sense of purpose and an appetite for progress. Join Swedish Match and you too can: Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. Enjoy flexibility of hybrid way of working - split your time between working from our office or the comfort of your home, where it works best for you in line with business needs. Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society: to deliver a smoke-free future.