Recepcionista

ECIX

SOBRE NOSOTROS En The Beauty Concept, redefinimos el lujo en la medicina y estética en Madrid, siendo reconocidos como la compañía de mayor crecimiento en este sector. Nos enorgullece ofrecer experiencias transformadoras que combinan la tecnología más avanzada con una atención personalizada y excepcional. Entre nuestros servicios, nuestro Spa TBC ubicado del prestigioso Hotel Mandarín Oriental Ritz, donde podrás sumergirte en un oasis de relajación y rejuvenecimiento, donde contamos con un amlio menú de tratamientos y variedad de opciones para consentirte. QUÉ BUSCAMOS Buscamos incorporar un/a recepcionista con la siguiente experiencia mínima:  * 2-3 años como mínimo en recepción de hotel gran lujo o spa.  * Habilidades de comunicación.  * Habilidades de organización.  TUS TAREAS * Recepción clientes. * Asesoramiento de productos. * Gestión agenda esteticistas. * Control de Stock. * Preparación de pedidos.  * Asistencia a la gerente del centro.  * Labores administrativas. QUÉ OFRECEMOS * Incorporación inmediata en un centro de referencia en el sector de la medicina y estética de lujo. * Salario competitivo en relación con el mercado, junto con un atractivo esquema de comisiones. * Oportunidad de formar parte del equipo del Spa del Hotel Mandarin Oriental Ritz 5* Gran Lujo en Madrid. * Entorno de trabajo exigente que promueve el crecimiento profesional y personal. * Formación continua en las últimas tecnologías y tratamientos del spa. Si eres un profesional apasionado por el sector, con experiencia en un entorno de lujo y buscas formar parte de un equipo líder en Madrid, ¡te invitamos a postularte para unirte a The Beauty Concept !

Soho House

The place…   Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.    The Role...    We are looking for an energetic, personable, and service-driven Club Receptionist to become the welcoming face of Barcelona Pool House. As the first point of contact for our members and guests, you will play a key role in creating memorable experiences and ensuring every interaction reflects the warmth, personality, and service standards of the House.  This is an exciting opportunity for someone who thrives in a fast-paced hospitality environment, enjoys building relationships, and takes pride in delivering exceptional guest experiences.     Main Duties...  * Welcome members, guests, and visitors with confidence, warmth, and professionalism.  * Manage reservations, enquiries, guest arrivals, and member requests across multiple House outlets.  * Handle incoming calls and ensure enquiries are directed efficiently.  * Support members with bookings, recommendations, and personalized service.  * Coordinate guest lists and assist with events, screenings, and rooftop activations.  * Take In-Room Dining orders and maintain knowledge of menus, events, and House offerings.  * Act as a brand ambassador, creating positive first and lasting impressions.  * Collaborate closely with operational teams to ensure seamless member experiences.      What We are looking for...  Passion for hospitality, lifestyle, and guest experience.  * Excellent communication and interpersonal skills.  * A confident and engaging personality.  * Ability to remain calm and professional in a busy environment.  * Strong attention to detail and organizational skills.  * Previous experience in reception, front office, guest relations, membership, or hospitality is preferred.  * If you enjoy connecting with people, creating memorable experiences, and being at the heart of a vibrant members' community, we'd love to hear from you.  Benefits...  Team meal whilst on shift prepared by our chefs  Soho Friends Membership  50% Team discount on Food & Drink, 7 days a week  Team Room Rates; Any Bedroom, Any House, $100 a night  Birthday Day Off  Discount on Cowshed products and Soho Home (up to 20%)  Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.  Continuous training to develop yourself personally and professionally  Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

Soho House

The place…   Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.  Job Purpose As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time. You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.    Main Duties * Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly. * Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department. * Learn about all the different services and how much Soho House Gym & Spa has to offer. * Maintain a clean, sanitary and safe environment: reception area. * Manage members lists, bookings Spa services and Booking personal training classes * Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away. * Build a positive relationships with members and guest. * Communicate and red flag any feedback to the management team. * Influence a fun and positive atmosphere by being approachable and professional. * Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge. Requirements A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. * Strong attention to details * Excellent customer service * Fluent in English and Spanish * Organised and reliable Ability to handle feedback to achieve member satisfaction * Ability to multitask and work in a fast-paced environment * Ability to understand and follow written and verbal instructions * Excellent interpersonal, communication and problem solving skills.    What we are offering? * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Team Room Rates; Any Bedroom, Any House, $100 a night * Birthday Day Off * Discount on Cowshed products and Soho Home (up to 50%) * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more