Partner Development Manager - Data Cloud Products, Korea

Senior Manager, Sales Engineering

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Sales Engineering Manager to join our team. This is a Remote role, reporting to the Sales Engineering Director, Greater Asia in the Solutions Consulting department. In this role, you will lead a high-performing Sales Engineering team to design and present comprehensive technical solutions that drive revenue and customer success. You will collaborate closely with cross-functional leadership, product teams, and account executives to support the entire sales lifecycle and influence product enhancements based on strategic market feedback. What you’ll do (Role Expectations) * Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners * Recruit, mentor, and develop a high-performing Sales Engineering team within the geography * Collaborate with sales leadership and customers to design and present comprehensive business solutions * Contribute directly to product development and enhancements for existing solutions based on market feedback * Support Geo Account Executives throughout the entire opportunity sales lifecycle Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * Extensive experience in presales (typically 15+ years) with a background in managing Sales Engineering teams (typically 3-5 years) * Proven ability to enable and lead teams in delivering high-quality product and solution demonstrations * Expert-level experience refining key sales engineering processes, including discovery, technical qualification, and proof-of-value What Will Make You Stand Out (Preferred Qualifications) * Experience leading sales engineering teams in effectively demonstrating and positioning enterprise AI/ML solutions to accelerate the sales lifecycle * Experience promoting complex products and business solutions at major conferences, forums, and seminars * Active participation in regional industry events or organizations as a recognized thought leader #LI-LK2 #LI-Hybrid   At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Senior Technical Account Manager

Cloudflare

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Seoul, South Korea ABOUT THE ROLE The Technical Account Team plays a crucial role in ensuring a seamless experience for Cloudflare users, ranging from individual developers to Fortune 500 enterprises. By providing expert technical guidance, proactive support, and complex issue resolution across multiple channels, the team enhances customer satisfaction, strengthens customer trust, and drives product improvement. At Cloudflare, Technical Account Managers serve as trusted advisors to our top Enterprise customers. TAMs deliver high-touch technical guidance, customer advocacy, and operational support across the customer lifecycle. Acting as the eyes and ears of the company, TAMs capture valuable customer insights and work closely with internal teams to influence service enhancements and future product development. This role is an exciting opportunity to be at the forefront of Cloudflare’s Enterprise customer experience in South Korea. As a Senior Technical Account Manager, you will help some of the region’s most important businesses improve their network performance, security posture, resilience, and operational maturity while directly influencing the future of Cloudflare’s products and services. RESPONSIBILITIES * As a Senior Technical Account Manager, you will own the post-sales technical support experience for Cloudflare’s largest Enterprise customers in South Korea. You will serve as the primary technical point of contact for assigned customers, helping them operate Cloudflare solutions successfully, resolve complex issues, and continuously improve the security, reliability, and performance of their environments. * You will act as an architectural governance partner, continuously mapping customer environments against industry best practices and Cloudflare’s Well-Architected framework. By proactively identifying security gaps, single points of failure, configuration drift, and performance bottlenecks, you will help prevent incidents before they impact production. * Working closely with Customer Success, Account Teams, Product, Engineering, Professional Services, Partners, and Customer Support, you will align technical solutions with customer roadmaps and business objectives. This role requires a strong mix of technical expertise, customer service excellence, executive communication, and strategic problem-solving to ensure high customer satisfaction, retention, and long-term success. * For TAMs specializing in Network Services, you will focus on optimizing customer Cloudflare configurations and ensuring the reliability, performance, and security of their network infrastructure. * Serve as the primary technical support and escalation contact for assigned Enterprise customers in South Korea. * Build trusted technical relationships with customer stakeholders, including technical teams, operational leaders, and senior executives. * Communicate effectively in Korean with Korean-speaking enterprise customers and stakeholders. * Collaborate in English with global Product, Engineering, Support, Customer Success, Account Teams, Professional Services, and Partners. * Own and drive the post-sales technical support experience, ensuring timely, high-quality support outcomes. * Troubleshoot complex technical issues across Cloudflare products and customer environments. * Manage support interactions, drive escalations, coordinate internal response, and ensure clear customer communication during incidents. * Provide clear written and verbal updates, including technical recommendations, incident summaries, escalation updates, RCA follow-ups, and post-incident reports. * Maintain a comprehensive understanding of customer environments, architectures, and Cloudflare deployments to support proactive issue resolution and long-term optimization. * Develop and maintain a rolling Technical Risk & Gap Register for each enterprise account, tracking architectural drift, legacy configurations, operational risks, and emerging security threats. * Prioritize remediation plans with customer stakeholders and help customers align their environments with security, reliability, and performance best practices. * Conduct Quarterly Support Reviews, including SLA adherence, incident reviews, ticket trend analysis, top support drivers, resilience planning, capacity planning, and proactive feature adoption. * Partner with the account team to support strategic customer engagements, including technical planning, roadmap alignment, renewal support, and incident response. * Provide actionable customer feedback to Product and Engineering teams to help shape product improvements. * Partner with Cloudflare’s Threat Intelligence and Product teams to proactively evaluate customer environments against newly discovered vulnerabilities, zero-days, and emerging DDoS vectors. * Ensure defensive configurations and recommended mitigations are deployed ahead of potential exploits where appropriate. * Establish continuous drift-detection workflows to ensure customer configurations do not deviate from established security baselines, compliance standards, or optimal performance thresholds. * Leverage AI-driven tools and workflows to optimize daily operations, including incident summarization, case prioritization, support trend analysis, and automated handover documentation. * Utilize AI-powered analytics to conduct proactive configuration health checks and architectural reviews, identifying systemic risks and strategic infrastructure optimization opportunities. * Streamline the creation of technical documentation, including HLDs, LLDs, technical recommendations, customer-facing summaries, and post-incident reports. * Deploy AI-assisted incident management workflows to improve communication precision, including impact assessment, automated status updates, and rapid synthesis of complex technical event details. * Act as a point of escalation during business hours and provide backup support for global TAMs in other time zones when required. * Work one weekend per month as part of the TAM coverage model. * Travel up to 25% of the time to support customer engagements. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * We are seeking a highly motivated, customer-focused technical expert who can combine deep technical knowledge with strong customer advocacy, communication, and business judgment. TECHNICAL EXPERTISE * Strong understanding of networking concepts, including Layer 7 technologies and routing protocols such as BGP, OSPF, IPSec, and GRE. * Experience with security technologies, including Firewalls, IPS, DDoS mitigation, WAF, and application security controls. * Experience with cloud, SaaS, CDN, edge networking, or security platforms. * Knowledge of system integration, multi-vendor environments, and data center deployments. * Proficiency with diagnostic and troubleshooting tools, including traceroute, Wireshark, dig, cURL, logs, packet captures, and browser developer tools. * Familiarity with the OSI Model, proxies, HTTP, DNS, TLS/SSL, application security, and network security. * Ability to analyze complex technical issues, identify root causes, and provide practical remediation guidance. * Passion for Cloudflare’s products and a strong desire to help customers succeed. CUSTOMER & BUSINESS ACUMEN * Minimum 8 years of experience in a customer-facing technical support, technical account management, solutions engineering, customer success engineering, or account management role. * Proven ability to work with Enterprise and Fortune 500 customers. * Strong executive communication skills, with the ability to explain complex technical issues clearly to both technical and non-technical stakeholders. * Strong customer-facing written communication skills, including the ability to produce incident summaries, technical recommendations, executive updates, and post-incident follow-ups. * Ability to manage multiple customer priorities, escalations, and internal workstreams at the same time. * Strong problem-solving skills and ability to work independently in a fast-moving environment. * Ability to influence cross-functional teams without direct authority. * Strong ownership mindset, customer empathy, and commitment to delivering high-quality outcomes. * This role is based in Seoul, South Korea. * Fluency in Korean is required to support Korean-speaking enterprise customers and stakeholders. * Business-level English proficiency is required to collaborate effectively with global Product, Engineering, Support, Customer Success, and Account teams. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Recruitment Data Management Specialist

Coupang

Company Introduction   Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.     Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.  We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”       Role Overview     * Support development of data infrastructure, dataset and business intelligence solutions in order to offer a range of data services using data technology      What You Will Do  * BUSINESS INTELLIGENCE & ANALYTICS * Partner with business stakeholders to understand business requirements and translate them into data-driven solutions. * Define, develop, and maintain key performance indicators (KPIs) and operational metrics. * Perform ad-hoc analysis and provide actionable insights to support business decisions. * Identify trends, risks, and opportunities through data analysis. DATA ENGINEERING & AUTOMATION * Develop and maintain ETL/ELT processes for data ingestion, transformation, and reporting. * Build scalable and automated data pipelines using SQL and Python. * Design data models and support data warehouse initiatives. * Ensure data quality, governance, and consistency across systems. DATABASE MANAGEMENT * Develop scripts and applications to read, write, update, and manage data within relational databases. * Optimize SQL queries and database performance. * Support database integration between internal and external systems. * Troubleshoot data issues and perform root cause analysis. REPORTING & VISUALIZATION * Create and maintain dashboards, reports, and visualizations using BI tools. * Deliver recurring and ad-hoc reporting solutions to business teams. * Communicate complex analytical findings clearly to technical and non-technical audiences.    Basic Qualifications   * * Bachelor's degree in Computer Science, Information Systems, Statistics, Mathematics, Engineering, or a related field. * 3+ years of experience in Business Intelligence, Data Analytics, Data Engineering, or related roles. * Advanced SQL skills, including: * Complex joins * Window functions * Stored procedures * Query optimization * Strong Python programming skills for: * Data extraction and transformation * Process automation * Database integration * Data analysis * Hands-on experience reading from and writing to databases (e.g., MySQL, PostgreSQL, SQL Server, Oracle). * Experience developing ETL/ELT pipelines. * Experience with data warehousing concepts and dimensional modeling. * Strong analytical and problem-solving skills.    Preferred Qualifications  * * Experience with cloud platforms such as AWS, Azure, or GCP. * Knowledge of data orchestration tools such as Airflow. * Experience with BI tools such as Tableau, Power BI, QuickSight, or Looker. * Familiarity with version control systems such as Git. * Experience working in large-scale, fast-paced environments. * Knowledge of statistical analysis and forecasting techniques.   TECHNICAL SKILLS REQUIRED * SQL (Advanced) * Python * ETL/ELT Development * Relational Databases * Data Warehousing * Dashboard Development PREFERRED * AWS (Redshift, S3, Athena, Glue) * Tableau / Power BI * Airflow * Git * Spark / PySpark       Recruitment Process and Others      Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/