
Kraftsam Rekrytering & Bemanning AB · Göteborg
Kundtjänstmedarbetare med fokus på merförsäljning Detta är en spännande möjlighet för dig som vill utvecklas inom kundservice och försäljning. Du kommer att ar...
Kundtjänstmedarbetare med fokus på merförsäljning
Detta är en spännande möjlighet för dig som vill utvecklas inom kundservice och försäljning. Du kommer att arbeta proaktivt med att skapa goda kundrelationer och jobba med upsales
Kontakta befintliga kunder via telefon för att följa upp pågående ärenden och säkerställa kundnöjdhet.
Hantera inkommande frågor via telefon, e-post och andra kanaler.
Ge service, vägledning och svara på frågor kring kundens behov.
Samarbeta med kollegor i teamet för att utveckla processer och stärka kundupplevelsen.
God kommunikationsförmåga på svenska och engelska, både i tal och skrift.
Meriterande med erfarenhet av uppföljning och relationsskapande kundkontakt.
Du är serviceinriktad och tävlingsinriktad
Du är självgående, ansvarstagande och trivs med att ta egna initiativ.
Du har en lösningsorienterad inställning och ser möjligheter i utmaningar.
Du är flexibel, kommunikativ och bidrar till ett gott samarbete i teamet.
Du arbetar strukturerat och noggrant för att leverera hög kvalitet.
Låter det intressant? Ansök redan idag då vi går igenom urvalet löpande och annonsen kan stängas ner innan tjänsten är tillsatt om vi gått över till urvals- och intervjufasen. Vid frågor är du varmt välkommen att maila ansvarig rekryterare Amir Sten på amir@kraftsam.se
Your New Role We are now looking for a Global Fleet Operations Coordinator to join our client’s global Fleet Operations team in Gothenburg. This is a role for you who enjoy working in an international environment, creating structure and supporting processes across markets, systems, sales flows and internal teams. In this role, you will support the Global Fleet team as well as colleagues in different markets in their daily operations. The focus will be on optimizing and supporting established sales processes, advising on system usage and helping markets manage order- and system-related questions in an efficient way. You will become part of a small, collaborative team working with fleet sales on a global level. The team supports markets across several countries and ensures that orders from leasing companies and corporate customers are handled smoothly, correctly and consistently. Your main responsibilities will include: Supporting markets and internal teams with questions related to fleet sales, order flows and system usage. Managing support tickets related to fleet sales. Collaborating with operational, finance and digital teams to resolve order- and system-related issues. Providing daily guidance to markets on system usage and established processes. Working with project managers to update training material. Collaborating with digital teams to scope system improvements, changes and new solutions. Reviewing processes and performing monthly compliance controls to ensure that internal processes are SOX compliant. Supporting the rollout of a new digital process for contract automation and storage. Ensuring that customer agreements are signed and in place together with the markets. Assisting in the yearly renewal process of customer agreements. Updating customer agreement templates and documenting instructions, processes and frequently asked questions. Supporting internal teams with planning, coordination and execution of fleet-related events when needed. Contributing to project activities and the development of new digital solutions and system enhancements. Company Presentation Our client is a leading brand in the automotive industry, developing high-performance electric vehicles at the forefront of the new era of mobility. Headquartered in Gothenburg, they combine cutting-edge technology, sustainability, and design to create products that inspire and shape the future of the industry. Here, you’ll have the opportunity to work in an innovative environment where creativity, technical excellence, and a passion for future mobility are at the heart of everything. Good to Know Scope of employment: Full-time, 100% Type of contract: Fixed-term employment as a consultant via JobBusters. Working model: Start date: 2026-06-15 End date: 2027-02-26 Application deadline: 2026-05-18 In your application: Please ensure that your CV clearly demonstrates how you meet the qualifications required by the client. To succeed in this role, you will need: You have a Bachelor’s degree or equivalent education. You have relevant work experience after graduation, preferably from a coordinating, operational or administrative role. You are confident using MS Office and have intermediate Excel skills. You have experience working in CRM systems, preferably Salesforce. You have experience from an international environment where you have worked with different markets, countries or cultures. You have a structured way of working and are used to managing several tasks and stakeholders at the same time. Experience from marketing, events or internal coordination is desirable. Experience from system improvements, digital processes or project support is meriting. What we Offer Secure employment with a collective bargaining agreement, insurance coverage and occupational pension Wellness allowance and employee discounts and offers via Benifex (e.g., health, leisure, transport and healthcare) Flex pension and access to the Lifeplan pension advisory service Additional compensation during parental leave Occupational health services Long-term assignments and a dedicated Consultant Manager for personal support Opportunities to build valuable experience, expand your network and grow your future career We look forward to receiving your application We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible. You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.
Company description: Who are we?Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent. We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. Job description: Let's introduce ourselves The Trade Compliance, Anti-Corruption & Human Rights team, organised under Compliance & Ethics, is responsible for overseeing Volvo Cars’ global Trade Sanctions and Export Control Compliance Program as part of the broader Compliance & Ethics framework. We operate in a fast-changing regulatory environment and work closely with Engineering, Digital, Procurement, Commercial, Cyber Security, and Logistics to provide clear, practical, and risk-based guidance to the business. We are now looking for a Senior Export Control & Sanctions Compliance Specialist to strengthen our team at Volvo Cars headquarters in Gothenburg. This role focuses on supporting advanced automotive technologies, including connected vehicles, software-defined features, and digital services, in a complex multi-jurisdictional environment spanning the EU, U.S., and China. You will address some of the most challenging export control and sanctions questions in the industry, driven by evolving software, connectivity, and global supply chains. In this role, you will act as a key subject matter expert on export control and trade sanctions, supporting the organization in navigating complex regulatory requirements and influencing high-impact business and product-related decisions. This role involves matters with direct impact on Volvo Cars’ global product strategy and market access. You will play a central role in shaping how Volvo Cars manages export control and sanctions risks in a rapidly evolving technological and geopolitical landscape, ensuring compliant and efficient global operations. What you'll do You will primarily work with export control and trade sanctions matters across multiple jurisdictions, including the EU and the U.S., in close collaboration with stakeholders across the organization, with exposure to and involvement in adjacent areas such as anti-corruption and human rights. Your responsibilities will include: Provide advanced subject matter expertise on complex and high-risk export control scenarios, including classification of goods, software, and technology under EU Dual-Use and U.S. EAR frameworks Lead and support strategic export control decision-making, including licensing approaches and risk management in sensitive or high-impact cases Develop, implement, and maintain a global export control and trade sanctions compliance framework Establish and continuously improve policies, procedures, and internal controls aligned with applicable regulations Act as a trusted advisor to business teams on export control and trade sanctions requirements, including end-use, end-user, and restricted party considerations Oversee export classification, license determination, and transaction screening processes Monitor and interpret emerging export control and sanctions developments, including geopolitical shifts, and translate these into actionable business guidance Perform risk assessments and gap analyses, and coordinate remediation plans and corrective actions Support export control assessments related to software, connectivity, cloud solutions, and technology transfers, including development and deployment scenarios Design and deliver training programs tailored to different business functions and risk profiles Prepare management reporting on export control and sanctions risks, KPIs, and compliance performance Profile description:What you'll bring Required qualifications University degree in Law, Business, International Trade, Engineering, or a related field At least 5–10 years of experience in export controls and sanctions, including hands-on experience with classification, licensing, and regulatory interpretation Strong working knowledge of EU and U.S. export control and sanctions laws and regulations, including dual-use and information security (encryption) controls Experience working with both technology/software and hardware-related export control matters Demonstrated experience handling complex, cross-border export control and sanctions matters involving multiple jurisdictions Preferred qualifications Experience working in a multinational organization Experience working with or supporting technology-driven products or platforms, including software, connectivity, or digital solutions Familiarity with cloud-based solutions and technology transfer considerations Professional certification, such as Certified Export Control Manager (CECM), or equivalent Experience engaging with senior stakeholders and supporting decision-making Who you are You demonstrate strong integrity and sound professional judgment, combined with a pragmatic and solution-oriented approach to compliance You bring an analytical, risk-based mindset and are comfortable navigating complex and evolving regulatory environments You excel in stakeholder management and communication, and build trust across business and functional teams You are able to work independently, prioritize effectively, and manage competing demands in a fast-paced environment We offer:
New Minds är ett specialistbolag inom rekrytering och kompetensförsörjning med fokus på juniora ingenjörer. Vi är ett litet och snabbfotat bolag som värdesätter nära kundrelationer och hög aktivitetsnivå — och nu söker vi en person som vill vara mitt i det. Rollen Som Sales Development Representative på New Minds är du en nyckelperson i vår tillväxtresa. Du ansvarar för att identifiera nya affärsmöjligheter, skapa kontakt med rätt beslutsfattare och bygga relationer som leder till nya rekryteringsuppdrag. Rollen passar dig som trivs i ett högt tempo, gillar att ha många dialoger igång samtidigt och drivs av att skapa affärer från grunden. Med stöd av våra etablerade arbetssätt, starka kandidatnätverk och attraktiva erbjudanden får du rätt förutsättningar för att lyckas. Vi tror på tydliga mål, men inte på en kultur där allt handlar om individuella KPI:er. På New Minds arbetar vi som ett team där vi stöttar varandra, firar framgångar tillsammans och fokuserar på att skapa värde för kunder och kandidater. Dina arbetsuppgifter – Arbeta proaktivt med nykundsbearbetning inom utvalda branscher – Identifiera och kontakta relevanta beslutsfattare – Boka och genomföra kundmöten – Presentera kandidater proaktivt och omvandla dialoger till konkreta rekryteringsuppdrag – Bygga långsiktiga relationer med kunder och utveckla ett starkt nätverk – Arbeta strukturerat med våra verktyg, processer och kandidatpipeline för att driva affärer Vem vi söker Vi söker dig som har ett par års erfarenhet av tjänsteförsäljning, gärna inom rekrytering eller bemanning. Du är van vid ett högt aktivitetsdrivet arbete och motiveras av att skapa resultat genom eget driv och initiativförmåga. Vi ser även gärna att du har teknisk förståelse och en ingenjörsbakgrund. För att lyckas i rollen tror vi också att du: – Har lätt för att skapa förtroende och bygga starka relationer – Är självgående, strukturerad och trivs med att hantera flera processer parallellt – Är nyfiken på teknik, industri och de kompetensutmaningar företag står inför – Kommunicerar professionellt och tydligt på både svenska och engelska – Har tidigare arbetat mot KPI:er och mätbara resultat – Har erfarenhet av LinkedIn Sales Navigator eller liknande prospekteringsverktyg Varför ska du välja oss? På New Minds handlar det om mer än bara jobbet – när du kliver in hos oss får du: · Kultur av gemenskap: En inkluderande företagskultur där dina idéer värdesätts och ditt engagemang uppskattas. Vi firar framgångar tillsammans, tränar på lunchen och gör roliga aktiviteter – allt för att skapa en inspirerande och stöttande miljö. · En kreativ och dynamisk arbetsmiljö: Ingen dag är den andra lik, och vi älskar att hitta nya lösningar och arbetssätt för att ligga steget före. · Frihet och ansvar: Vi tror på dig. Därför får du frihet att påverka ditt arbete, men också stort ansvar för ditt arbete. Du har även möjlighet att växa i takt med att New Minds växer. · Ett meningsfullt arbete: Du får vara en nyckelspelare som påverkar både våra kunders och konsulters framgång – varje dag. Välkommen med din ansökan till New Minds – där vi tillsammans skapar framtidens IT-talanger! Sista ansökningsdag är den 31/8-2026. Urval och process kommer startas upp i slutet av sommaren. Vid frågor kontakta Linn Alholt Uggla på linn.alholt.uggla@newminds.se