(Senior) People Operations Manager (f/m/x)

FREENOW

Location: Hamburg  We are looking for a Senior Internal Communications Manager (f/m/d) to lead the development and execution of internal communication across the European region. As the internal voice of the company, you will work closely with regional stakeholders and global teams to ensure alignment and consistency of communication across markets. Operating as a senior individual contributor with a high degree of autonomy, you will play a key role in strengthening employee engagement, reinforcing company culture, and supporting Freenow’s strategic business priorities while positioning the company as an employer of choice. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Build and execute internal communications strategies across Europe to inform, engage, and align employees with business priorities * Design and lead internal communication campaigns that reflect regional needs while staying aligned with global direction * Plan, create, and deliver clear and engaging communication across key channels such as Slack, All Hands meetings, email, and intranet * Roll out and adapt global communication to ensure local relevance and impact * Work closely with senior leaders and cross-functional teams to shape messaging and ensure consistency across the organization * Develop compelling storytelling and campaigns that bring the company’s culture, strategy, and people to life * Manage the communication calendar, ensuring clear prioritization and timely delivery of key messages * Improve internal communication infrastructure by introducing new tools, formats, and ways of working, including leveraging AI where relevant * Act as a trusted advisor on sensitive and complex communication topics, including change management initiatives * Strengthen company culture through effective communication, events, and dialogue formats ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * University degree in Marketing, Communications, Journalism, Business Administration, or a related field * 5–7+ years of experience in internal communications, corporate communications, or employer branding, ideally in a multicultural and matrixed environment * Proven experience in developing and implementing internal communication strategies across multiple channels and formats * Strong experience working with senior stakeholders and influencing across different levels of the organization * Excellent writing and storytelling skills, with the ability to translate business priorities into clear and engaging narratives * Experience with digital communication tools and platforms such as Slack, MS Teams, or intranet systems * Familiarity with AI tools and technologies that enhance communication effectiveness and content creation * Fluent in English; German is a strong plus ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit * Health Insurance * Employee assistance program     Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.

FREENOW

Location: Hamburg or Berlin! At Freenow by Lyft, we’re not just moving people - we’re empowering smarter mobility decisions to help people move freely and make cities thrive.  We are pioneers in the tech-driven mobility space, building the future of urban transportation. As we scale our operations and pioneer autonomous vehicle technologies across the EU, we face a sophisticated landscape of regulatory challenges that require a world-class compliance framework. We’re seeking a Senior Legal Counsel (Corporate & M&A) to lead our legal strategy across two primary pillars: comprehensive corporate governance and M&A transactions throughout Europe. In this role, you will act as the primary legal architect for M&A activities while simultaneously overseeing the corporate lifecycle and governance of our international subsidiaries. You will manage complex negotiations, draft transactional and corporate documentation, and ensure that our corporate structure and M&A initiatives are executed with precision to protect the company’s global interests. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Oversee entity lifecycle management, corporate secretarial matters, and board support across European subsidiaries. * Draft and manage intercompany agreements and support internal group reorganizations. * Provide ongoing legal counsel to internal business units on corporate law matters. * Lead the full M&A lifecycle, including strategic deal preparation, drafting LOIs, performing legal due diligence, and negotiating transactional documentation (SPAs, TSAs) with rigorous risk protection. Guide on regulatory approvals and bring the deal to completion. * Architect legal integration plans for acquired businesses and ensure harmonized post-close entity governance and regulatory compliance. * Direct outside counsel globally, managing engagement, budgets, and deliverables across multi-jurisdictional matters to ensure high-quality output and cost efficiency. ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * A qualified lawyer with 5+ years of PQE specializing in both Corporate law and M&A, ideally gained through a combination of top-tier law firm and in-house experience within a fast-paced, tech-driven environment. * Fluent in English, with professional proficiency in German as a significant advantage. * A strong project manager capable of coordinating complex, multi-jurisdictional deal workstreams and balancing competing priorities under tight deadlines. * A master communicator with the ability to influence senior stakeholders and translate legal complexity into crystal clear, actionable business guidance. * Highly diligent, proactive, and collaborative, with a proven track record of building effective relationships across cross-functional teams. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit   * Employee assistance program     Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.  In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

FREENOW

Location: Hamburg  At Freenow, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive.  We believe our success starts with our people, culture, and leadership. As we continue to grow and evolve our European business, we are looking for an exceptional People Leader to help shape the future of our organization. The People Leader for Europe will report to Lyft's Chief People Officer, with a dotted-line relationship to the European leader and the Senior Director, People Business Partner at Lyft. As a senior People leader in Europe, this role serves as a trusted advisor to the European Leadership Team and a key member of both the Europe Leadership Team and Lyft's global People organization. The role is responsible for translating global people strategy into regional impact while driving organizational effectiveness, talent strategy, culture, leadership, and transformation across Europe. ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: Business Leadership & Partnership * Act as primary People Business Partner to the European Leadership Team and team members * Translate business strategy into people, organizational, and talent priorities that drive performance. * Align European people strategy with Lyft’s global People strategy. * Shape workforce planning and operating model decisions to support growth. Transformation, Growth & M&A * Lead people strategy for organizational transformation and business evolution across Europe. * Own European people integration in partnership with Global People M&A and partner with cross functional partners on diligence and integration efforts  * Drive organizational design and change initiatives to enable scalable growth. * Lead critical integration phases, including temporary oversight of HR Operations where required. Talent, Leadership & Culture * Define and drive talent, succession, and leadership strategies for European key and senior roles. * Coach senior leaders to improve leadership effectiveness and organizational performance. * Shape a high-performance, inclusive, and accountable culture across Europe. Employee Relations & Risk * Provide executive oversight of employee relations, labor relations, compliance, and workforce risk across Europe. * Partner with Legal and leadership teams on complex and high-impact people matters. People Leadership, AI & Scaling * Provide dotted-line regional leadership across all European People functions, driving alignment and consistency without direct reporting authority. * Lead a high-impact People Business Partnering team across Europe. * Drive adoption of AI, analytics, and technology to improve decision-making, workforce insights, and efficiency. * Scale People processes through automation and data-driven operating models.   ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * 12+ years of progressive People leadership experience in international, multi-country environments. * Proven success partnering with executive leadership teams in high-growth, technology, marketplace, mobility, or consumer businesses. * Strong track record in organizational transformation, change management, and business growth. * Experience leading mergers, acquisitions, and post-merger integration, including organizational design, talent integration, and cultural alignment. * Experience leading Business Partnering teams within complex matrix organizations. * Strong understanding of European employment law, labor relations, and works council environments. * Ability to lead HR Operations/shared services during transformation or integration phases. * Strong commercial acumen with ability to connect people strategy to business outcomes. * Experience leveraging data, technology, and AI to drive organizational effectiveness and scale. * Proven ability to influence senior stakeholders and operate in ambiguity and fast-changing environments. Location & Travel * Regular travel across European markets and Lyft locations as required. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit * Health Insurance * Employee assistance program     Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT FREENOW: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.  In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?