Senior Logistics and Inventory Manager

Senior Procurement Officer - International

BRKZ

ABOUT US Backed by top regional and global VCs, BRKZ is Saudi Arabia’s fastest-growing construction-tech startup. Our web platform, mobile apps and WhatsApp channels give contractors instant access to 7,000+ building-material SKUs from 1,100+ vetted suppliers, with quotes in minutes and buy-now-pay-later financing built in. In just two years we have on-boarded 850+ contracting companies, supported giga-projects such as NEOM and King Salman Park, and scaled RFQs to $350 million while keeping positive unit economics. You can read more about BRKZ's latest news on Forbes, TechCrunch & Wamda.   POSITION OVERVIEW: A Senior Procurement Officer is responsible for managing cross-border procurement for Building Materials, Raw Materials for Factories, logistics, warehousing coordination, transportation planning, and cost optimization activities. The role supports the Supply Chain Manager in ensuring efficient, compliant, and cost-effective end-to-end supply chain operations across international and domestic markets. WHAT YOU WILL DO (RESPONSIBILITIES) : Procurement & Sourcing * Execute international and local procurement activities in alignment with approved sourcing strategies and company policies. * Identify, evaluate, and negotiate with global suppliers to secure optimal pricing, quality standards, and delivery terms. * Prepare and manage purchase orders, contracts, and supplier documentation for cross-border transactions. * Monitor supplier performance and ensure adherence to agreed commercial and service terms. Logistics & Transportation Coordination * Coordinate end-to-end import and export logistics, including freight booking, customs clearance, SABER, documentation, and regulatory compliance. * Liaise with freight forwarders, shipping lines, transport providers, and customs brokers to ensure timely cargo movement. * Plan and oversee domestic transportation schedules to ensure efficient delivery to warehouses or project sites. * Proactively manage shipment tracking and resolve delays, damages, or logistical disruptions. Warehousing & Inventory Coordination * Coordinate with warehouse teams to ensure proper receipt, storage, and dispatch of goods. * Monitor inventory levels in collaboration with operations and warehouse teams to prevent stockouts or overstocking. * Ensure proper documentation, material handling standards, and compliance with storage and safety regulations. * Support periodic stock audits and inventory reconciliation processes. Cost Analysis & Financial Control * Conduct procurement and logistics cost analysis to identify cost-saving opportunities. * Monitor landed cost calculations, freight charges, duties, and associated supply chain expenses. * Support budget tracking and variance analysis in coordination with the Finance department. * Assist in developing cost optimization strategies without compromising quality or delivery timelines. Reporting & Compliance * Maintain accurate procurement, shipping, and inventory records. * Prepare periodic reports on procurement performance, logistics efficiency, and cost analysis for management review. * Ensure compliance with international trade regulations, company policies, and contractual obligations. WHO YOU ARE (QUALIFICATIONS) : * Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. * 5–7 years of experience in procurement within the construction industry, with a strong focus on international export, shipping, and logistics. * In-depth knowledge of Incoterms, HS codes, and customs clearance procedures. * Proven experience in supplier negotiation, contract management, and cross-border procurement. * Strong understanding of freight forwarding, warehousing operations, and transportation planning. * Excellent analytical skills for cost analysis and financial control. * Proficiency in procurement systems, ERP platforms, and MS Office tools. * Manage product registration and certificate issuance through the SABER portal in compliance with Saudi regulatory requirements.     ---------------------------------------------------------------------------------------------------------------------------------- Check our guide on How to prepare for your interviews with BRKZ 🚚🏗️ Pls note : Certain positions eventual grading might be subject to interview performance, this allows great talent to shine regardless of years of experience and keeps a fair process based on how big of an impact you deliver in the organization.

Head of Operations - Customer Care/Collections

M-KOPA

We're actively recruiting a Head of Operations as we continue to scale our leadership team in Ghana. You'll be the driving force behind the customer experience that defines M-KOPA in Ghana - leading the service standards, care operations, and operational frameworks that deliver financial progress for everyday earners. The Impact 💚 Your leadership will directly shape how our customers in Ghana experience M-KOPA. We've already helped over 7 million customers access over $2 billion in credit, advancing financial progress for everyday earners. It's your chance to be part of something that's literally transforming lives across an entire continent 🌍 The Opportunity 🎧 Elevate customer experience: Lead the transformation of our customer care and collections function — raising service standards, building capability, and putting the customer at the centre of everything we do 🏗️ Own operations end-to-end: Provide strategic leadership across customer care, collections, retail, warehouse, and logistics in one of Africa's fastest-growing fintech businesses 💰 Drive real business outcomes: Your success is measured in customer satisfaction, retention, service quality, and profitability — not just process metrics 🏆 Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 5 consecutive years (2022–2026) 🌱 Environmental impact: We're working to reduce our carbon footprint, having avoided 2.155 million tonnes of CO₂ to date through clean energy products and circular economy initiatives What You'll Do Reporting directly to the General Manager, you'll own operational strategy and execution across M-KOPA Ghana. While you'll provide leadership across all operational functions, the immediate priority is clear: transforming our customer care and collections capability into a genuine competitive advantage. You'll bring the experience, rigour, and energy to raise service standards, build high-performing care teams, and embed a customer-first culture — while partnering with a well-established supply chain and retail channel team to keep the wider operation running at pace. Your Core Responsibilities: Customer Care & Collections * Lead the strategic transformation of Customer Care and Collections, setting and holding high service standards across call centre and BPO functions * Build and develop tactical plans for customer engagement, retention, and issue resolution that deliver measurable improvements in satisfaction and service quality * Define and drive the metrics that matter — response times, resolution rates, customer satisfaction scores, and collections performance * Embed a customer-first culture across the care function, developing team capability and creating clear pathways for performance improvement * Identify and close gaps in service delivery, escalation frameworks, and customer journey design Operational Strategy & Leadership * Define and execute operational strategies that enhance efficiency, productivity, and profitability across all functions * Partner with the global leadership team to shape and localise operational frameworks and policies * Proactively assess operational risks and implement mitigation and optimisation plans * Lead change management initiatives and champion a culture of continuous improvement Retail & Logistics Operations * Provide strategic oversight of retail operations, warehouse, and logistics — supporting and building on the strong foundations already in place * Strengthen supplier and vendor relationships, negotiate value-driven contracts, and maintain best practices for supply chain efficiency and cost optimisation Team Leadership & Financial Management * Lead, mentor, and inspire managers and teams across all operations functions * Own operational budgets, forecasts, and cost-control initiatives * Deliver regular performance reports and insights to senior leadership * Build organisational capabilities that align with current and future business needs Your Environment 💼 * Primary focus: Customer care, collections, call centre and BPO operations * Broader functions: Retail, warehouse, logistics, supply chain * Tools: CRM tools, ERP systems, inventory platforms * Scope: Multi-departmental leadership within M-KOPA Ghana, with connectivity to global operational frameworks What You Need 8–10 years of progressive operations experience, with at least 5 years in senior management roles. We're particularly interested in candidates who have led customer care, contact centre, or BPO operations in high-growth, customer-centric environments — this is where you'll make your biggest mark. Required Experience: * Proven success leading customer care, contact centre, collections, or BPO operations — this is the experience that will set you apart * Track record of transforming service standards and building high-performing care teams * Strong financial acumen with experience in budget and cost management * Demonstrated success leading multi-departmental teams and driving operational transformation * Experience with CRM tools, ERP systems, and inventory platforms * Bachelor's degree in Business, Operations, Supply Chain, or related field; Master's preferred Location & Benefits Based in Ghana - Hybrid, reporting to the General Manager * Work with diverse teams across UK, Europe, and Africa * Professional development programmes and coaching partnerships * Family-friendly policies and flexible working arrangements * Well-being support and career growth opportunities Our Mission 🌍 We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. Our aim is financial progress for everyday earners. We strive to drive greater inclusion of women, youth, and low-income communities. Our Impact 💚 Our technology has created measurable change: * Connected 📱: 2.5 million first-time mobile internet users connected * Prosperous 💰: 70% of customers use M-KOPA products for income generation, with 35,000+ livelihoods created for agents * Green 🌱: 2.155 million tonnes of CO₂ avoided through clean energy products, with over 127,700 circular economy products provided Ready to lead operations that create real-world financial inclusion while advancing your career in fintech? Apply Now! WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

Senior IT Administrator (m/f/d)

Appinio

Allow us to introduce ourselves Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? 🚀 Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here   Your mission as a Senior IT Administrator (m/f/d) We are looking for a hands-on Senior IT Administrator to manage and continuously improve our internal IT environment. You will take care of day-to-day IT operations, SaaS administration, user access, hardware provisioning, and support processes, ensuring that employees have the tools and systems they need to work securely and efficiently. As the company grows, this role will expand toward broader ownership of our IT systems and processes. You will help define scalable ways of working, automate recurring tasks, improve our security and compliance setup, and shape how internal IT supports the business. This is a strong fit for someone who enjoys practical execution today and wants to take on increasing responsibility over time. Location & working model: This role follows a hybrid model and is based in Hamburg. You’ll be expected to be in the office approximately 2 times per week, depending on tasks and collaboration needs. What you'll do * SaaS Architecture: Lead the administration, configuration, and maintenance of Google Workspace, Slack, ClickUp and other SaaS tools across the business, ensuring compliance with security standards and supporting business operations * Security & Compliance: * Design and maintain a robust IAM framework, overseeing single-sign on (SSO) and multi-factor authentication (MFA) to enable efficient and secure user access provisioning * Configure and enforce security and compliance rules to ensure user endpoint devices are properly secured from threats and meet compliance requirements (e.g. ISO 27001, SOC 2, …) * IT Operations & Automation: * Implement automated workflows across SaaS platforms using APIs and orchestration platforms (e.g. Zapier) to eliminate manual work * Design and implement scalable support workflows and automation to minimize manual overhead, while overseeing complex escalations * Develop and maintain documentation, including IT guides, knowledge base articles, and standard operating procedures * On- and offboard employees, ensuring timely access and hardware provisioning / deprovisioning * Vendor Management: * Manage vendor relationships, negotiate contracts for software licenses and hardware procurement * Support other departments in the onboarding, management and offboarding of department-owned vendors, ensuring that solutions are integrated into the system landscape and meet compliance requirements * Hardware Strategy & Lifecycle Planning: This role involves the entire lifecycle management of company hardware assets * Define the hardware strategy, manage procurement vendor relationships, and establish automated deployment processes to streamline equipment provisioning for our remote-first workforce * Manage IT logistics partnerships for the efficient shipping and reception of equipment * Performing routine maintenance and upgrades for all company-owned IT equipment * Build and maintain an automated, detailed and accurate inventory of all IT assets You will thrive in this role if   Must have: * You have experience in IT administration within a SaaS-heavy environment * You have hands-on experience administering Google Workspace * You are confident working with IAM, SSO, and MFA, and understand identity and access management best practices * You have experience managing macOS devices and endpoint security in a professional setting * You have owned onboarding and offboarding processes, ensuring smooth and secure user access provisioning * You have experience with vendor and IT asset management * You communicate clearly and document processes in a structured and accessible way * You are based in Hamburg, Germany Nice to have: * You have worked with security and compliance frameworks such as ISO 27001 or SOC 2 * You have experience with automation or scripting, including API-based workflows * You have experience administering tools such as HubSpot or ClickUp * You are familiar with remote-first hardware logistics and device provisioning * You have helped build, scale, or improve an IT function from the ground up A few words about the team: You'll join a small, tight-knit team of three. We sit within Appinio's engineering department (~50 people), which means you'll work closely with other engineers - not in a silo.   We take ownership seriously. The team is small by design, so everyone has real autonomy over their domain and a direct line to decision-making. There's no layer of management between you and the work. If you see something broken or a process that could be automated, you're expected to fix it - and you'll have the time and backing to do so.   Automation and tooling are core to how we operate. We're not a click-ops team. Where it makes sense, we script, integrate, and build instead of doing things manually. You don't need to be a developer, but a willingness to write the occasional script will make you much more effective here.   We make an effort to stay connected - regular game nights, knowledge-sharing sessions with the wider engineering org, and team meet ups. What’s in it for you? * Flexibility Policy - Average is 30 days taken, however, we do not have a hard cap of number of vacation days as we know life happens * Temporary work from abroad - You can work outside your country of residence for up to 180 days per year * All the hardware you need and your own MacBook * You'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space * Subsidised Urban Sports Club membership * You will get access to our Co-working spaces Our interview process * Screening Call with Hiring Manager * Case Interview with Team Lead and Head of IT Infrastructure * (Optional) Team Interview  * Executive Interview  * Reference Check  * Offer  Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here. Learn more about us:  appinio.com    LinkedIn    Xing     Kununu    Instagram