Deployment Strategist - Italy

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're looking for an experienced, driven Enterprise Account Executive to drive ElevenLabs' growth across Italy's enterprises. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Italian organizations - and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents - our end-to-end platform for building and deploying AI voice agents - to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: * Build and manage a growing portfolio of enterprise accounts across Italy * Identify new business opportunities where ElevenLabs' conversational AI capabilities - including ElevenAgents - can drive customer engagement, contact center automation, and operational efficiency. * Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. * Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends - particularly as they apply to regulated Italian industries * Demonstrate expertise - or a strong willingness to learn - about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants * Develop and execute account strategies to expand ElevenLabs' presence within key enterprise verticals, navigating complex procurement and organizational structures. * Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. * Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements: * 7+ years of quota‑carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API‑driven platforms. * Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. * Well-connected in the Italian enterprise landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C‑suite and board level. * Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. * Deep understanding of enterprise procurement and legal processes in Spain/Italy, with the ability to accelerate deal velocity within complex organizational structures * Comfort operating in an early‑stage, high‑growth environment, including building new playbooks and iterating quickly. * Passion for voice and audio AI and how it can unlock transformative value for customers. * A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale * Native or full professional proficiency in Italian; strong English for internal collaboration. Spanish is a bonus. Location: This role is remote across the Italy but Milan is preferred.

This is a full-time, permanent opportunity for candidates based in Italy. This position also requires frequent travel to client sites within Europe, with travel expenses covered by the company. About Nearform Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises, including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.   About the role As a Forward Deployed Engineer, you will help build, implement, and deploy agentic platforms within client environments. Your role will focus on building and deploying scalable AI-driven solutions, enabling organisations to operationalise LLM-powered agents across products, processes, and teams. You will work closely with client stakeholders, technical leaders, and delivery teams to build, and roll out agentic capabilities that integrate seamlessly with existing enterprise systems and frameworks.  What we are looking for in this person: * Significant experience delivering at a Senior Engineer level. Our Seniors typically have at least 8 years of commercial experience. * Experience designing and building agentic platforms using Python and modern AI frameworks. * Architect LLM orchestration using frameworks such as LangGraph, CrewAI, AutoGen, and related technologies. * Implement multi-agent systems supporting tool use, workflow orchestration, memory, and decision-making. * Design and deploy Retrieval-Augmented Generation (RAG) pipelines integrating enterprise data sources. * Integrate agentic platforms with client systems, including APIs, data platforms, cloud services, and enterprise applications. * The ability to configure Kubernetes and deploy workloads. * Design deployment architectures across cloud, on-premise, and hybrid environments. * Ability to collaborate efficiently in teams of technical and non-technical individuals. * Comfort working in a dynamic environment with evolving objectives and direct iteration with users. * Strong consulting experience to plan, execute, and deliver complex client engagements, solving real business problems. Nice to have: * Hands-on experience working with Golang * Hands-on experience in the Frontend working with React  * Deep understanding of Kubernetes Benefits & Perks: * Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance.  * Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem!  * Paid Time Off Package - We offer an annual leave of 28 days plus public holidays.  * Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join. * Training and Development  - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval. * Healthcare - Health insurance is provided for under the applicable national collective labor agreement (CCNL) and may be through the Fondo Est or QuAS. * Pension & Insurances - We provide statutory pension and access to a collective complementary pension scheme (CCNL-based, with employer contribution up to 1.55%), plus Death in Service cover. Our Interview Process * Talent Call (30 mins via Zoom) An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment. ---------------------------------------------------------------------------------------------------------------------------------- * Technical Assessment (1 hour via Zoom) A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your Python expertise, problem-solving ability, and coding best practices in a real-time environment. ---------------------------------------------------------------------------------------------------------------------------------- * Hiring Manager Interview (45 mins via Zoom) A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join. There may also be an additional interview with the client depending on the project   READY TO JOIN US? If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you. Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence.  If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.   Our salary range starts from €60,000 + bonus & benefits and will be discussed during the initial interview based on your experience.