Account Executive - Japanese & English Speaker

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM A Stripe Commercial (Mid-Market) Account Executive partners with high-growth, under-penetrated mid-market businesses to help them scale and modernize their financial infrastructure. These companies—often tech-forward, founder-led, and rapidly scaling—represent Stripe's next generation of breakout users. Stripe Commercial AEs are responsible for both acquiring new users and expanding existing relationships. They guide companies through the full sales lifecycle, uncovering pain points, aligning on solutions across the Stripe product suite, and driving long-term value. Commercial AEs serve as strategic advisors, helping users unlock new revenue, streamline operations, and launch ambitious new products on top of the Stripe platform. WHAT YOU’LL DO Commercial AEs own a book of high-potential accounts—some already using Stripe, others still evaluating. They operate with a dual motion—hunting for new growth opportunities and farming existing relationships for deeper adoption and expansion. They work cross-functionally with Solutions, Product, Post-Sales, and Sales Ops to craft tailored strategies and execute at high velocity. RESPONSIBILITIES * Identify high-potential, fast-growing eCommerce platforms for a full-stack Stripe implementation, from payments to Connect * Lead a product and pricing workshop with an existing user to introduce Radar and optimize their fraud stack * Develop and execute an outbound play to target a new vertical in their region or territory * Create and deliver compelling product walkthroughs to showcase how the expanding Stripe product suite (like Issuing or Treasury) maps to customer goals * Drive commercial discussions and close complex, high-impact deals—both net-new and upsell * Partner with Customer Success and Solutions Architects to resolve user pain points and deepen Stripe integration * Share feedback with Product and Marketing teams to help inform roadmap and messaging prioritie WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 3 years of experience in solution sales field * High professional fluency in Japanese and English * Ability to understand complex requirements and craft custom solutions * Strong problem-solving and quantitative capabilities including comfort with basic financial modeling * Ability to operate in a highly ambiguous and fast-paced environment * Strong interest in technology PREFERRED QUALIFICATIONS * Ability to understand the Stripe API * Experience with Excel and SQL, or a willingness to learn

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Commercial (Mid-Market) Grower team is a highly consultative group that manages relationships with and is responsible for the growth and retention of Stripe’s fastest growing users. WHAT YOU’LL DO As an Account Executive (Grower, Commercial), you’ll identify opportunities for our users to get the most out of Stripe by quickly understanding our users’ needs in order for them to grow with us. We’re looking for a well-rounded strategic operator who is capable of engaging in business-level and technical conversations at multiple levels of the organisation, including Founders, CTO, COO, and CFO in order to drive commercial outcomes. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. This is a dynamic role, evolving rapidly. If you’re hungry, smart, persistent, adaptable and a great teammate, we want to hear from you! RESPONSIBILITIES * Own a named account list and develop account plans for winning and expanding business with funded startups * Develop outbound strategies to create and nurture opportunities. * Own the full sales cycle from prospecting to close, to go live for startup companies in region. * Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share. * Develop relationships with executive stakeholders at new and existing users. * Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses. * Lead and contribute to team projects to develop and refine our sales process. * Engage with cross functional teams (Partners, Post Sales, Product and Engineering) to help drive and iterate Stripe’s strategy. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of experience in a client-facing role, with either sales or renewal based KPIs within a rapidly growing organization. * Verbal and written communication skills in both English and Japanese * Ability to understand complex requirements and craft custom solutions * Strong analytical and quantitative capabilities including comfort with basic financial modeling * Superior verbal and written communication skills * Ability to operate in a highly ambiguous and fast-paced environment * Strong interest in technology PREFERRED QUALIFICATIONS * Ability to understand the Stripe API * Experience with Excel and SQL, or a willingness to learn

Tripadvisor

About Tripadvisor  The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. We are looking for an experienced sales professional to join our Key Accounts team within the Global Partner Solutions business. Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies across the globe.  We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor.  We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners. As a Senior Key Account Executive at Tripadvisor, you will be in a hybrid role which is the perfect balance of customer retention & new customer acquisition. You will work with both existing and new customers, engage in a consultative sales approach, demonstrate our business value and ultimately sell Tripadvisor solutions to our clients.  You will have access to training, processes and tools to support success in this role. The ideal candidate will have strong sales DNA, be results-driven, execution-focused and customer-oriented.  You are the right person for this role if you are proactive, motivated, strategic, organized, and able to work well in a fast-paced, highly-driven and entrepreneurial environment. This role requires excellent sales and communications skills as well as effective relationship-building talents.  Beyond that, we are seeking sales experience in e-commerce, SAS, and other digital platforms along with demonstrated success with exceeding sales targets.     Job Location Singapore (Hybrid), Japan ( Remote)   What You’ll Do: * You will own a book of business, constituted by our existing clients who use our business subscription and our Advertising solutions. You will nurture, manage and retain this book of business and carry associated quota/targets. * You will also work on the whitespace/greenfield in your assigned territory and execute net-new customer acquisition deals from this segment of your market. * Expand the relationships with existing customers by continuously proposing solutions that meet their objectives (cross-sell / upsell) * Work with key stakeholders from the customer organizations and provide in-depth product demonstrations along with the ability to negotiate commercials and close new business. * Achieve and exceed agreed sales targets monthly and quarterly on KPIs like revenue-growth, customer retention, number of new customers acquired & other related KPIs. * Serve as the link of communication between key customers and internal teams and work towards a faster issue-resolution.   Skills and Experience: * Minimum 3 years sales experience, preferably owning the entire sales cycle end-to-end. * Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. * Proven ability to operate effectively with a global-first mindset * Bachelor’s Degree from a reputed University. * Relevant experience in Inside Sales or Field Sales. Preferably in Acquisition or Business Development * Bi-lingual (Fluent in Japanese & English )  * Excellent written and oral communication in the relevant language/s of the country covered * Demonstrated sales aptitude (negotiation & closing) with relentlessly high standards * Not intimidated by technical interaction, co-browsing with customers on video calls. * Target driven and proven self-starter with ability to deliver on initiatives without constant supervision * Territory and pipeline management experience using a CRM (Salesforce/Hubspot) * Coachability, openness to feedback and dedication to consistent self-improvement   What We Offer: * Flexible activity-based working fostered collaboration and productivity * Inclusive global travelers community welcoming diverse perspectives * Competitive salary package including performance bonuses * Development programs, managerial courses, and learning series * Health insurance covers medical, dental, and vision for families (varies by country) * Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness * Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown * Employee assistance program for short-term counseling and free Calm app subscription * State-of-the-art offices: dining, coffee points, and leisure areas Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.  Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.  We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.     We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!