Japan Mentor Recruitment（日本メンター募集）

Senior Project Manager - Japan

Shift Technology

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.        Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com   Shift Technologyは、AIで保険業務の変革に挑戦しています。私たちは、保険会社の請求処理の自動化、疑いのある請求の検知を行い、業務効率・財務実績および顧客体験の向上をサポートしています。 2014年にパリで設立以来、ボストン、東京、シンガポール、ロンドン、マドリード、メキシコ、香港、サンパウロにオフィスを開設し、また3億2,000万ドル以上を投資家より調達致しました。 現在、世界を牽引する100社以上の保険会社が弊社サービスを利用しております。 急成長しているインシュアテック（保険 x テクノロジー）業界で、グローバルな文化を楽しみ、かつ最高の技術・品質への追及に興奮（ワクワク）を覚えるならばShift Technologyは、ふさわしい場所です。   ROLE INTRODUCTION As a Senior Project Manager, you will serve as a key driver of complex and high-impact initiatives, acting as a trusted advisor to both clients and internal stakeholders. You will own project delivery end-to-end with a high degree of autonomy, proactively manage risks and escalations, and contribute to presales execution and continuous improvement across the organization. You will also support junior PMs and play a role in strengthening delivery excellence across the team. 役割 シニアプロジェクトマネージャーとして、複雑かつ影響度の高いプロジェクトを推進し、顧客および社内に対する信頼できるアドバイザーとしての役割を担います。高い自律性をもってプロジェクト全体のデリバリー責任を持ち、リスクやエスカレーションを主導的に管理するとともに、プリセールス活動や業務改善にも貢献します。また、ジュニアPMの支援・育成を通じて、チーム全体のデリバリー力向上にも寄与します。 YOUR RESPONSIBILITIES ■ DELIVERY & PROJECT OWNERSHIP * Manage large and complex projects, potentially across multiple products and business units ● Own the success of projects end-to-end with minimal supervision ● Ensure high-quality delivery across the full lifecycle of the solution * 複数プロダクトや部門を含む大規模・複雑なプロジェクトを管理 ● 最小限の支援のもと、プロジェクトの成功に対してエンドツーエンドで責任を持つ ● サービスのライフサイクル全体を通して高品質なデリバリーを実現 ■ POV / POC EXECUTION * Drive POV / POC projects to successful completion ● Translate technical validation into clear business value for clients * POV / POCプロジェクトの成功に向けた推進 ● 技術検証の結果を顧客にとってのビジネス価値へと転換 ■ STAKEHOLDER MANAGEMENT * Build strong relationships with senior client stakeholders (project sponsors, IT leaders, executives) ● Develop trusted partnerships with GTM AEs and internal leadership ● Participate in client QBRs, particularly for large or strategic accounts * プロジェクトスポンサー、IT責任者、経営層などの上位顧客との関係構築 ● GTM AEおよび社内リーダーシップとの強固な連携 ● 特に大口顧客におけるQBRへの参画   ■ AI-AUGMENTED OPERATIONAL EXCELLENCE * The Responsibility: Integrate AI into the delivery lifecycle to drive efficiency, automate reporting, and enhance resource allocation. Foster a culture where AI is used to remove manual bottlenecks. * The Ideal Fit: An AI-Forward Practitioner who uses AI technologies regularly for their own productivity and understands how to deploy these tools at a team level to gain a competitive edge. * 役割：AIをデリバリーのプロセスに組み込み、業務の効率化、レポートの自動化、リソース配分の最適化を推進します。また、手作業のボトルネックをAIで解消する文化を醸成します。 * 日常的にAIを活用して自身の生産性を高めており、それらのツールをチームレベルでも展開し、競争優位につなげられる方   ■ PRESALES & COMMERCIAL CONTRIBUTION * Proactively collaborate with Sales to support deal execution ● Provide guidance on SLAs and delivery feasibility ● Support contract negotiations (redlines, alternatives, delivery considerations) ● Participate in RFP responses, SOW definition, and commercial structuring ● Support junior PMs in sales execution activities * 営業と連携し、案件成立に向けた実行支援 ● SLA設計やデリバリー観点での助言提供 ● 契約交渉（修正提案・代替案提示など）の支援 ● RFP対応、SOW作成、商用条件の設計への参画 ● ジュニアPMの営業関連業務の支援 ■ RISK & ESCALATION MANAGEMENT * Proactively identify and mitigate risks before they materialize ● Lead end-to-end escalation management (internal & external) ● Provide guidance to clients on risk mitigation strategies ● Identify recurring risks and develop reusable frameworks and best practices * 将来発生し得るリスクを予測し、未然防止を推進 ● 社内外のエスカレーションをエンドツーエンドで管理 ● 顧客に対するリスク軽減策の提示 ● 共通リスクを特定し、テンプレートやベストプラクティスを構築 ■ RESOURCE & TEAM MANAGEMENT * Proactively identify and resolve resource constraints ● Support junior PMs in resolving resource challenges ● Mentor junior team members and share best practices * リソース課題の特定と解決を主体的に推進 ● ジュニアPMのリソース課題解決支援 ● ベストプラクティス共有および育成支援 ■ CONTINUOUS IMPROVEMENT & INTERNAL CONTRIBUTION * Drive improvements in presales and delivery processes (tools, templates, documentation) ● Identify efficiency bottlenecks and remove execution barriers ● Contribute to internal strategic initiatives ● Develop expertise in specific domains and act as a reference within the team * プリセールス・デリバリーにおけるプロセス・ツールの改善推進 ● 業務効率化の阻害要因を特定・解消 ● 社内戦略プロジェクトへの貢献 ● 特定領域での専門性確立とチームへの知見共有 ■ LEADERSHIP & TRUSTED ADVISOR ROLE * Act as a trusted advisor to influence key project decisions ● Promote industry and client best practices proactively ● Support hiring and retention efforts within the PM team * 重要な意思決定における信頼できるアドバイザーとして行動 ● 業界・顧客のベストプラクティスを主体的に提案 ● 採用・育成・定着への貢献 YOU’VE GOT WHAT IT TAKES, IF YOU * You have excellent communication skills and can simplify complex topics ● You have 7+ years of project management experience in IT and/or insurance ● You are comfortable managing complex projects independently ● You have experience collaborating with sales and supporting deal execution ● You proactively manage risks, escalations, and ambiguity ● You demonstrate leadership through ownership and mentoring others ● You are a native Japanese speaker and can communicate effectively in English ● PMP, Prince2 or equivalent certifications are a plus 求める人材 * 優れたコミュニケーション能力を持ち、複雑な内容を分かりやすく説明できる方 ● IT業界または保険業界における7年以上のPM経験 ● 複雑なプロジェクトを自律的に管理できる方 ● 営業と連携し、案件推進を支援した経験 ● リスクおよびエスカレーションを主体的に管理できる方 ● オーナーシップとリーダーシップを発揮し、他のメンバーを支援できる方 ● 日本語ネイティブかつ英語で業務遂行可能な方 ● PMP、Prince2などの資格は歓迎   Interview process *   Screening call *   Phone / video call covering personal profile, motivation, classic interview stuff *   Case study review *   Final interview with Head of Delivery         To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight: * Flexible remote and hybrid working options * Competitive Salary and a variable component tied to personal and company performance * Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth * Generous PTO and paid holidays * Mental health benefits  * 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

Senior Professional Services Engineer - Japan

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment. Some examples of our projects: * Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers * Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams WHAT YOU’LL DO * Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities. * Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices. * Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows. * Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes. * Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps. * Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services. * Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy. * Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers. WHAT YOU’LL BRING * Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef. * Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure. * Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows. * Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set. * Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements. * Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment. * Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment. * Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values. * Must be located in Japan and have full working rights in Japan ABOUT THE TEAM Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

[Rocket Now] Senior Growth & Customer Marketing

Coupang

Company Introduction About Rocket Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2).  *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower) About CP One Japan CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.   Role Overview   We are seeking a strategic, results-driven Principal Marketing Specialist to lead high-impact marketing initiatives that drive business growth, strengthen brand awareness, and enhance customer engagement. As a senior individual contributor, you will develop and execute integrated marketing strategies, lead cross-functional initiatives, and influence key business decisions through data-driven insights and market expertise. This role requires strong strategic thinking, exceptional stakeholder management, and the ability to deliver measurable business outcomes in a fast-paced environment.    What You Will Do  * Lead end-to-end marketing campaigns across digital, content, email, social media, events, and other marketing channels. * Partner with Product, Sales, Customer Success, Business Development, and Corporate Communications to develop and execute go-to-market strategies for new products, services, and key initiatives. * Analyze customer insights, market trends, and competitive intelligence to identify opportunities and optimize marketing performance. * Define campaign KPIs and measure performance, providing actionable recommendations to improve marketing effectiveness and ROI. * Develop compelling messaging and content that support customer acquisition, engagement, and retention. * Manage multiple strategic initiatives simultaneously, ensuring timely execution and alignment across stakeholders. * Build strong relationships with internal stakeholders and external vendors to support successful campaign delivery. * Identify opportunities to improve marketing processes, leverage emerging technologies, and implement best practices. * Mentor team members by sharing expertise, providing strategic guidance, and fostering marketing excellence    Basic Qualifications  * Bachelor's degree in Marketing, Business, Communications, or a related field. * 8+ years of progressive experience in marketing, including experience leading complex, cross-functional initiatives. * Proven success developing and executing integrated marketing strategies that deliver measurable business results. * Strong understanding of digital marketing, customer lifecycle marketing, campaign management, and marketing analytics. * Excellent project management, communication, and stakeholder management skills. * Strong analytical mindset with the ability to translate data into actionable business insights. * Demonstrated ability to influence cross-functional teams and senior leaders without direct authority. * Self-motivated, collaborative, and adaptable in a fast-paced environment.    Preferred Qualifications  * Experience with partnership marketing, strategic alliances, or co-marketing initiatives with external partners. * Experience in fintech, financial services, technology, or other highly regulated industries. * Familiarity with CRM, marketing automation, and analytics platforms such as Salesforce, HubSpot, Adobe, or Google Analytics. * Experience leveraging AI-powered marketing tools to improve marketing effectiveness and operational efficiency.   Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.     Working Conditions  * Employment Type: Regular * Probationary Period: 12 weeks   Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. * Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer. * Details will be provided separately after receiving your application by email and/or during the job interview.    Equal Opportunities  CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: * Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. * Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. * Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. * Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. * Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/