Customer Solutions Consultant - UPS Järfälla

Position Summary

This role is responsible for supply chain consultancy, driving and generating solutions revenue within assigned territories. The individual collaborates closely with UPS Sales Team to identify potential opportunities and explore tailored solutions for prospects. The position requires developing a deep understanding of customers’ operations and business goals and demonstrating how UPS can support and enhance their performance. Using UPS’s strengths in transportation, technology, finance and supply chain design, this role delivers consultative support to help the sales organization improve customers’ processes through valued customizable solutions. The position is to cover the Stockholm and outer Stockholm area of Sweden so willingness to travel is essential.

UPS transports nearly anything to almost any destination, providing a solid foundation for our ambitious growth targets. Your mission will be to expand our strong industry reputation and help turn these plans into measurable success.

Responsibilities

Leads meetings (both in-person and virtual) with customers and subject‑matter experts to address implementation issues, review solution adjustments, demonstrate capabilities, gather feedback, and answer questions.

Build and maintains strong customer relationships to ensure UPS solutions continue to meet expectations.

Records and communications account activities (e.g., in-person visits, calls, training sessions) to keep the broader account team updated.

Logs customer interactions in the account management platform to ensure full visibility across the team.

Delivers both formal and informal training, particularly regarding technology solutions—to keep the sales force knowledgeable about UPS offerings and recent upgrades.

Benefits

Competitive compensation

Company car

Strong opportunities for career advancement through UPS’s “promotion from within” philosophy

Wellness allowance, Rikskortet

CBA with Unionen

Qualifications

Bachelor’s degree or equivalent international qualification in Business, Supply Chain or a related field — preferred

Experience with Microsoft Office or equivalent tools — preferred

Strong problem‑solving and time‑management abilities

Excellent interpersonal skills and a natural ability to exceed expectations

Driving License B

Strong English and Swedish skills are mandatory – other languages are preferred

Job details

Our office is in Stockholm

Full time, Permanent with 6 months’ probation.

Applicants should include CV and cover letter in English. You should be eligible to work in Sweden. Expected start date for this position is as soon as possible.

We will continuously screen resumes therefore we recommend you to apply as soon as possible.

Our recruitment approach

UPS is committed to fairness and equal opportunity in all employment practices. Hiring, training, promotions, and compensation are based solely on merit, experience, and job‑related criteria. We do not discriminate based on age, race, religion, sex, disability, sexual orientation, or gender identity.