Platform Engineer – Open Source & Kubernetes

Storytel

STORIES HAVE THE POWER TO MAKE THE ORDINARY EXTRAORDINARY. THEY HELP US THINK BIGGER, SEE BEYOND OURSELVES, AND DEEPEN OUR CONNECTION WITH OTHERS. As one of the world's leading audiobook and e-book streaming platforms, Storytel brings unlimited listening to millions of users across 25 markets. Driven by our purpose, "Leading the future of storytelling, we move the world through stories", Storytel Group inspires and entertains people around the world by blending innovation with tradition. We bring stories to life across various formats for everyone to discover. Anytime. Anywhere. Ready for your next chapter? We're looking for a CRM Manager to join our team in Copenhagen! ABOUT THE TEAM The Global CVM team is a passionate and diverse group of people and we’re responsible for the value of our customer base and making them stay in the service. We are focused on campaigns and every aspect of commercial thinking like cross-sell, upsell, and winback. Your job will be to work closely together with local markets in order to deliver, execute and follow up on initiatives. You will also work closely with the CRM team who are responsible for our marketing automation platform and engagement strategy. In this role you will work closely with a range of markets and discuss priorities with the local Country Managers and Marketing Managers. Your role will be both to analyze customer data, present and discuss findings with the local market and initiate initiatives to improve our key metrics. You will also be required to build flows or campaigns in our CRM Marketing Automation tool Braze. This includes finding the right communication channel, adapting copy and images to the system, segmenting users to maximize effect, send out communication and follow up. There is a focus on scalability and leveraging AI to improve our processes, so your input and sparring on how to automate and scale will be valued and help us do more with our current resources to support the company growth. You will also work with e-commerce when it comes to book sales of individual titles and help grow this newly launched area. RESPONSIBILITIES: * Stakeholder management of the markets you are responsible for * Analyze data in order to create initiatives to mitigate customers leaving the service * Discuss initiatives and support local activities in order to increase customer base * Cross-sell, up-sell and win-back in your markets * Follow up and measure impact of initiatives and report to stakeholders * Knowledge sharing with the rest of the organization * Studying changes in key metrics and long-term trends * Think commercially and look for ways to improve our metrics * Take part in projects such as churn-reduction or new subscription type roll out WE BELIEVE THAT YOU HAVE: * Minimum 3-4 years of expertise within CRM - preferably with Braze experience * Experience from both e-commerce and subscription services will be a big benefit * Analytical mind set and used to work with data * Enjoys discussing CRM initiatives with multiple stakeholders and find solutions to improve key metrics * Min bachelor’s degree with a preference in Economics, Statistics, Marketing, Business & Management, or a related field, or have equivalent practical experience * Microsoft Excel/Google Sheets savvy and have experience with BI tools like Looker or other dashboards. * Good AI understanding and how to apply it in a CRM context * Business level of English, fluent in writing and spoken word We believe you'll be a great addition to our small, agile team. We're looking for someone who enjoys collaborating with others, brings a positive attitude, and is eager to roll up their sleeves to get things done. Just as importantly, we value someone who wants to contribute to our team culture, have fun along the way, and take an active interest in the business as a whole. Hi from Per You will be reporting to me, Per Dahlberg, so I just wanted to introduce myself and let you know what you can expect. I’m working from our office in Copenhagen and have been in Storytel for roughly 8 years. My core values are honesty and respect. Giving honest and respectful feedback is a necessity in order to improve our work and we should always strive to improve together. Furthermore, I value freedom with responsibility and our flexibility in the way we work where focus is on meeting deadlines and achieving results. Join a world of stories At Storytel, we're a team of creative story lovers who thrive on collaboration and new ideas. Our workplace is friendly, dynamic, and full of opportunities to experiment and make an impact. We believe in trust, flat hierarchies, and empowering you to grow with us. Does this sound like your next story? Simply fill out the application form and share your CV in English or LinkedIn profile. Answer a few questions, and you're all set.

Storytel

Stories have the power to make the ordinary extraordinary. They help us think bigger, see beyond ourselves, and deepen our connection with others. As one of the world’s leading audiobook and e-book streaming platforms, Storytel brings unlimited listening to millions of users across 25 markets. We’re at the forefront of digital storytelling, driven by a vision to make the world a more empathetic and creative place. Ready for your next chapter? We’re looking for a Danish speaking Customer Support Representative to join our team in Customer Support at the Copenhagen Office! About the role We are looking for a Customer Support Representative with Danish language skills to assist our customers with incoming inquiries regarding our products and services. You’ll be a part of our Customer Support team, reporting to the Customer Support Manager. To be successful in this role, you should be an excellent communicator who’s able to earn our customers' trust. You will be in direct contact with the customers through email and social media. You also will be accountable for troubleshooting any problems and issues occurring to the customers regarding our products. * Responding to customer queries in a timely and accurate way, via our support channels and social media. * Identifying customer needs and helping customers use specific features * Analyzing and reporting product malfunctions * Monitoring customers’ reviews and answering them in a polite manner aiming to provide the information requested * Reaching the set KPI’s ABOUT THE TEAM You'll join a global support team of 15, working closely with both local and global colleagues. Your primary focus would be assisting our Danish customers but you’re also expected to assist our other global customers as well. Our support structure includes local agents in major markets, while smaller markets receive support in English or via translation tools. We foster a collaborative environment with regular team meetings, knowledge-sharing sessions, and opportunities for cross-functional collaboration. We work towards multiple KPIs, with customer satisfaction as our main focus. To ensure high customer satisfaction, we believe it’s important that we work closely with other departments, to enhance the customer experience. ABOUT YOU To enjoy this role, we think that you're a person with a positive attitude who takes great responsibility for your own decisions and at the same time has the ability to work closely with your team members and the rest of your colleagues at Storytel. * Experience in the customer support field or similar service role. * Excellent communication and problem-solving skills. * Patience when handling tough cases. * Excellent communication skills in Danish and English, both written and spoken. Swedish and/or any of the other nordic languages, would also be meritable. * Used and able to troubleshoot problems. JOIN A WORLD OF STORIES At Storytel, we’re a team of creative story lovers who thrive on collaboration and new ideas. Our workplace is friendly, dynamic, and full of opportunities to experiment and make an impact. We believe in trust, flat hierarchies, and empowering you to grow with us. Does this sound like your next story? Simply fill out the application form and share your CV – no cover letter needed. Answer a few questions, and you’re all set. We want your application as soon as possible, as the role will be filled as soon as we find the right candidate.

Neo4j

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision:  At Neo4j, we have always strived to help the world make sense of data.   As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. The Team: Neo4j’s Aura, our managed cloud offering, brings the power of graph databases to the cloud. We are seeking an experienced Backend Software Engineer to join our Identity and Access Management team to help rebuild our IAM platform. This role is a great fit for someone with strong backend development and Kubernetes expertise and who thrives on building custom operators, controllers, and platform components. We want you to help us build secure, scalable, and compliant IAM solutions for AuraDB. Our product is deployed on all three major cloud platforms(GCP, AWS, Azure). You will work closely with various product teams, infrastructure, and security to enhance management of AuraDB IAM capabilities. This position is ideal for someone who thrives in hands-on execution. The Role: * Build, deploy, and manage cloud-native services in Golang that serve as the backbone of our IAM platform. * Develop custom Kubernetes operators, controllers, and resources. * Drive the architecture of our in-flight IAM platform revamp, contributing fresh perspectives to its design and evolution. * Secure service-to-service communication across distributed infrastructure by applying modern authentication patterns — JWT, mTLS, workload identity (SPIFFE/SPIRE), and client credentials * Produce clear, well-structured documentation for technical and non-technical audiences EXPERIENCE: * 5+ years of backend development or software engineering experience. * Experience in GoLang and Kubernetes.  * Experience with at least one of the major cloud providers (GCP, AWS, Azure). #Li-Hybrid Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.  * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.  * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.  * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.  Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.  One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments)  Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.  More information at www.neo4j.com.   ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.