Wolt · Košice
Account Manager – Eastern Slovakia
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restau...
ABOUT WOLT
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with
delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30
countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the
globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most
other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and
entrepreneurial spirit, this could be the ride of your life.
As an Account Manager your focus will be on driving incremental revenue and providing the tools and support for our partners to
make sure they thrive on our platform and increase sales while improving operational aspects. With this in mind, you need to be
super passionate about account management and business development, but also able to adapt and change your tone and approach
depending on the type of partner you're working with.
On a personal note, it goes without saying that you're a team player and willing to get your hands dirty as we build this new area
of our business in Eastern Slovakia! As time progresses and more Restaurant partners are onboarded, the targets and duties of the
role may develop. This means that you must thrive in the 'start-up' environment where constant change means there's always lots to
get your teeth into!
WHAT YOU’LL BE DOING
- Successfully onboarding and training venues together with Account Managers, providing them with all the tools and information
to start working as soon as possible. Hired candidates will first learn the basics of onboarding new partners to our platform,
which will take approximately one month.
- Driving and managing month-over-month operations excellence metrics, growth of our current venues, and improving venue
performance by measuring critical KPIs, strong analysis, and frequent quality and satisfaction checks.
- Owning the partner's assortment - suggesting which products should be listed initially, and working with the partner to
constantly add/remove items to improve customer conversion.
- Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the
partner's success.
- Getting feedback from our partners and translating it into product, marketing, and operations improvements
- Key communicator between Wolt and Restaurant partners
- Working closely together with the marketing team to plan and execute campaigns together with Restaurant partners
OUR HUMBLE EXPECTATIONS
- You have proven experience from previous account management, sales, business development, or similar roles
- You are a self-starter, reliable team player with the ability to deliver results on time and successfully manage multiple
projects simultaneously
- You cultivate extensive mutually beneficial relationships
- You are structured, detailed, and service-oriented
- Strong analytical experience and specific knowledge of analytical dashboards - for example, Looker or Power BI
- You have strong problem-solving skills with a bias for action and impact
- You have a proactive mentality - an independent thinker who can work with limited guidance but can deliver a successful outcome
through grit and determination
- Occasional on-site visits at client venues (all within the Eastern Slovakia region)
- Native-level Slovak and fluent in English (minimum B2)
WHAT WE OFFER
- 🌍 Independent work in a dynamic, international team
- 💙 Employee Assistance Programme - therapy and wellbeing
- % Discount on your Wolt orders
- 🤒 Sick days benefit
- 💪Sports benefit
- 🚗Fuel discount card
- 💻 Modern work equipment
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team,
then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds
like an opportunity you want to pursue, apply today!
COMPENSATION
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the
candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully
meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
Slovakia Pay Range:
€1.866—€2.332 EUR
OUR COMMITMENT TO DIVERSITY AND INCLUSION
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire
and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens
when everyone has room at the table and the tools, resources, and opportunity to excel.
Role
Account Manager – Eastern Slovakia
Category
Merchant account management SMB
Locations
Published
June 23
Deadline
August 16