Business Support Specialist - German speaking

Customer Service Representative - German and English (Interim)

Catawiki

At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day. We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts. Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us. * Taking ownership and driving impact  * Being open to change and feedback * Being passionate about our mission and our customers.  IMPORTANT NOTE: This position is for an Interim fixed-term 7-month contract (starting September 2026), with possible extension depending on performance and business needs. WHAT DOES THE ROLE INVOLVE? At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both. The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services. THIS IS WHO YOU ARE You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are: * 1 to 4 years of direct experience in Customer Service or Content Moderation. Experience with Live Channels is highly valued. * Professional speaking and writing skills in German and English; strong communication skills. * Strong analytical and critical thinking skills. * Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.). * Ability to quickly switch between various customer channels, like phone and e-mail communications. * Ability to positively interact with your team and other departments. * Available to work 40 hours per week. * You are willing to commute to our Lisbon office and work in the office at least 2 days per week. * You are flexible with working at least 2 weekends a month and on some public holidays. * This role is based in Lisbon, Portugal. Hear what our current CS Representative say about the role: "As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.". IN RETURN * A competitive Annual Gross Base Salary of 18.000€-23.000€ depending on your level, competencies, and overall experience. * Health Insurance from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network. * A Work From Home Allowance to help with your monthly household bills. * Commuting between your home and our office is covered by Catawiki. * Amazing Office right in the centre of Lisbon. WHY YOU'LL LOVE WORKING WITH US * Create a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business. * Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression. * A culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work. * Celebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location. OUR OFFICES AND WAY OF WORKING Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based. INTERESTED? Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.

Databricks Resident Solutions Architect (m/f/*)

Ultra Tendency

ABOUT ULTRA TENDENCY Ultra Tendency is a leading data and AI consultancy helping organizations accelerate digital transformation through modern data platforms, advanced analytics, and AI-driven solutions. As a trusted partner to enterprise customers across Europe, we specialize in delivering cloud-native data architectures and scalable solutions that unlock business value. We are expanding our Databricks practice and are looking for an experienced Databricks Resident Solutions Architect (RSA) to work closely with our clients and delivery teams across EMEA. ---------------------------------------------------------------------------------------------------------------------------------- THE ROLE As a Databricks Resident Solutions Architect, you will serve as a trusted technical advisor and strategic partner to enterprise customers. You will guide organizations through their data and AI transformation journeys, helping them design, implement, and optimize modern data platforms built on Databricks. You will combine deep technical expertise with strong stakeholder management skills to ensure customers realize measurable value from their Databricks investments. Working alongside client teams, executives, engineers, and Ultra Tendency consultants, you will lead architecture decisions, promote best practices, and drive successful adoption of the Databricks Lakehouse Platform. This is a highly customer-facing role requiring both hands-on technical capability and executive-level communication skills. ---------------------------------------------------------------------------------------------------------------------------------- KEY RESPONSIBILITIES CUSTOMER ADVISORY & ARCHITECTURE * Act as the primary technical advisor for strategic Databricks customers. * Design and review scalable data, analytics, and AI architectures leveraging the Databricks Lakehouse Platform. * Lead architecture workshops, solution design sessions, and technical roadmap discussions. * Translate business requirements into technical solutions and implementation plans. * Advise customers on platform modernization, cloud migration, data governance, and AI initiatives. SOLUTION DELIVERY & OPTIMIZATION * Support the successful implementation and adoption of Databricks solutions. * Review data engineering, analytics, machine learning, and GenAI workloads for scalability, performance, security, and cost optimization. * Identify and resolve technical blockers during customer engagements. * Drive architectural best practices for data pipelines, Lakehouse design, Unity Catalog, governance, and platform operations. TECHNICAL LEADERSHIP * Serve as a subject matter expert on Databricks capabilities and emerging data & AI technologies. * Mentor customer teams and Ultra Tendency consultants on architecture patterns and best practices. * Deliver executive presentations, technical workshops, and enablement sessions. * Contribute to reusable assets, reference architectures, and practice development initiatives. BUSINESS DEVELOPMENT SUPPORT * Partner with sales and account teams during strategic customer engagements. * Support technical discovery, solution positioning, and proposal development. * Provide architecture guidance during pre-sales and proof-of-concept activities. * Identify opportunities for platform expansion and increased customer value. ---------------------------------------------------------------------------------------------------------------------------------- REQUIRED QUALIFICATIONS * 7+ years of experience in data engineering, cloud architecture, analytics, or related fields. * 3+ years working with Databricks in enterprise environments. * Strong expertise in modern data platform architecture and cloud-native solutions. * Hands-on experience designing and implementing Lakehouse architectures. * Strong knowledge of: * Databricks Data Intelligence Platform * Apache Spark * Delta Lake * Unity Catalog * Data Governance & Security * Data Warehousing and Lakehouse Design * ETL/ELT Architectures * Data Modeling * Experience with at least one major cloud platform: * Microsoft Azure (preferred) * AWS * Google Cloud Platform * Proficiency in: * Python * SQL * Spark * Experience engaging with executive stakeholders and technical leadership teams. * Excellent communication and presentation skills in English. PREFERRED QUALIFICATIONS * Databricks certifications such as: * Databricks Certified Data Engineer Professional * Databricks Certified Solutions Architect * Databricks Certified Machine Learning Professional * Experience with: * Generative AI and LLM solutions * MLflow * MLOps * Data Governance frameworks * Data Mesh architectures * Real-time and streaming data platforms * Experience in consulting or professional services environments. * Additional language skills in German, Spanish, or Portuguese are highly desirable. ---------------------------------------------------------------------------------------------------------------------------------- WHAT SUCCESS LOOKS LIKE * Customers successfully adopt and scale Databricks solutions. * Complex technical challenges are resolved quickly and effectively. * Executive stakeholders view you as a trusted advisor. * Best practices are consistently applied across customer environments. * Customer satisfaction, platform utilization, and business outcomes improve measurably. ---------------------------------------------------------------------------------------------------------------------------------- WHY JOIN ULTRA TENDENCY? * Work with leading enterprise customers across Europe. * Be part of a rapidly growing Data & AI consultancy. * Access to cutting-edge technologies in Data Engineering, Analytics, AI, and GenAI. * Opportunity to shape and expand Ultra Tendency's Databricks practice. * Continuous learning and certification support. * Flexible and remote-friendly working environment. * Competitive compensation package. * Collaborative, entrepreneurial, and international culture. ---------------------------------------------------------------------------------------------------------------------------------- ELIGIBILITY Applicants must currently reside in Portugal and possess the legal right to work in the country. Unfortunately, we are unable to provide relocation assistance or visa sponsorship for this position. ABOUT US Ultra Tendency is an international Data Engineering consultancy specializing in Big Data, Cloud, Streaming, IIoT, and Microservices. Since 2010, we have helped leading organizations—including the European Central Bank, Deutsche Telekom, and Europe’s largest automotive manufacturer—build and operate large-scale, data-driven platforms. With 8 offices across 10 countries and a growing global team, we combine deep technical expertise with a strong commitment to open source. Our consultants actively contribute to projects such as Apache Kafka, Apache NiFi, Terraform, and Ansible, and we are a trusted Databricks partner. At Ultra Tendency, you'll work on challenging projects that push the boundaries of Data and AI while collaborating with talented colleagues in a culture built on learning, knowledge sharing, and mutual support. We evaluate candidates based on skills, experience, and business fit, and welcome applicants from all backgrounds. Data privacy statement: Data Protection for Applicants – Ultra Tendency

Business Support Specialist - French speaking

Mollie

Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact This is a critical, customer-obsessed role at the frontline of Mollie's mission. You'll be the first point of contact for our merchants, ensuring they get the excellent support they need to succeed and grow. Your impact is immediate: you help make our customers proud to work with us by providing outstanding, proactive service. You'll do more than just answer questions - you'll be the voice of the customer, using their feedback to drive real, innovative changes within Mollie. This role is about listening, solving problems fast, and making a direct contribution to the customer experience. Join a new and growing team in Lisbon to own the success of our growing merchant base. What you'll ship * Act as the first point of contact across live chat, email, and phone to resolve customer inquiries quickly and effectively. * Proactively advise customers on Mollie products that fit their activities and help boost their online and offline presence and revenue. * Contribute to improving the customer experience by providing actionable feedback and proposing innovative solutions to internal teams. * Listen closely to customer feedback and challenges to align our support efforts with Mollie's mission of being customer-obsessed. What you'll bring * Fluent in French and English. Any other language is nice to have. * Ability to easily adapt to changing environments and quickly grasp new information and processes. * A fast learner who can take on complex problems and rapidly find solutions. * An easy communicator with a knack for clarifying complex topics and maintaining a human connection. * Nice to have: beginner to experienced professional—what matters is your drive to deliver impact for our customers. Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. Unlock your full potential and join us to eliminate financial bureaucracy If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below. Want a peek behind the scenes? Check out what life at Mollie is really like. AI at Mollie We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us. Please submit your resume in English.