People Partner - Onboarding & Member Experience

Talent Acquisition Partner

GoCardless

About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.  GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!  And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply! The role We are seeking a passionate Talent Acquisition Partner to join our new hub in Lisbon. You will be primarily responsible for driving the recruitment of exceptional talent across our Product Development (PD) functions. This role requires a good understanding of the PD talent market and the ability to build strong relationships with both candidates and hiring managers. You will also have the opportunity to support the wider Talent Acquisition team with hiring across other global locations. We operate a hybrid work model, and this role will be based in our brand-new Lisbon office. You'll enjoy the best of both worlds: flexibility and the chance to collaborate in a brand new office environment with other GeeCees. WHAT YOU'LL BE DOING: * End-to-End Recruitment: Manage the full recruitment lifecycle for a variety of roles, from initial briefing to offer negotiation. * Support Broader Hiring Needs: When required, support recruitment efforts across PD and other functions such as Finance, Legal, People, and Operations. * Strategic Talent Sourcing: Develop and execute effective sourcing strategies to identify and attract top-tier talent, utilising a variety of channels including online platforms, professional networks, local communities, and events. * Employer Branding & Outreach: Represent GoCardless, building relationships with potential candidates and promoting our employer value proposition through networking, meetups, and other initiatives. * Stakeholder Management: Partner closely with hiring managers and leadership to understand their talent needs, provide market insights, and ensure a seamless and positive candidate experience. * Local Market Expertise: Leverage your deep understanding of the local talent market, including compensation benchmarks, competitor activity, and emerging trends, to inform recruitment strategies. * Process Improvement: Contribute to the refinement of our recruitment processes and tools, ensuring efficiency, fairness, and a focus on candidate experience. * Data-Driven Approach: Track and analyse key recruitment metrics to identify areas for improvement and measure the effectiveness of your talent acquisition strategies. * Collaboration: Work closely with the wider global Talent Acquisition team, sharing best practices and contributing to global talent initiatives. WHAT EXCITES YOU * The opportunity to play a significant role in the growth of our growing and thriving hub in Lisbon. * The chance to focus on recruiting for impactful PD teams. * Leveraging your deep understanding of the PD talent landscape to attract exceptional individuals. * Building strong relationships with hiring managers and contributing directly to their team's success. * Being part of a collaborative and supportive global Talent Acquisition team. * The prospect of contributing to the continued success of a rapidly growing FinTech company. WHAT EXCITES US * Experience as an in-house Talent Acquisition Partner or Recruiter, with a track record of successfully hiring for Product Development roles (Software Development Engineers, Product Managers, etc.)  * Experience managing the full recruitment lifecycle with direct sourcing skills and experience utilising various sourcing tools and techniques. * Excellent communication, interpersonal, and stakeholder management skills, with the ability to build strong relationships at all levels.   * Data-driven approach, using data and insights to support hiring strategies  * Commitment to creating a positive and inclusive candidate experience.   Base salary range: € 24,000- € 36,000 (gross), (including 13th and 14th salary). Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (€ 24,000 - € 30,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. (SOME OF) THE GOOD STUFF * Wellbeing - stay healthy with dedicated support and medical cover * Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period * Adaptive Working - allows you to work flexibly, around your lifestyle * Equity - all permanently employed GCs get equity to help you make a valuable contribution * Parental leave - to suit everyone embarking on life's great adventure * Learning Budget - lead your own development with an annual learning budget * Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’) LIFE AT GOCARDLESS   We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.  DIVERSITY & INCLUSION As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices. To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as: Asian, Black, Mixed or Other — 25%  Neurodiverse — 9%  LGBTQIA+ — 9%  Disabled — 1%  Average age — 33 Female — 45% Male —  55%  We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here Sustainability We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.

Accounts Payable Accountant (m/f/d)

AnyDesk

ABOUT US AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet. Join us in shaping the future of software technology! This is a fixed-term position with the potential for extension.  WHAT WE ARE LOOKING FOR: To support us on our future trajectory, we are looking for an experienced and highly ambitious Accounts Payable Accountant.The Finance Team ensures smooth and compliant financial operations, supporting strategic decision-making through accurate financial data and analysis.  * Responsible for vendor management, incl. maintaining vendor records and contact information as well as supplier communication * Check and manage bills, credit card statements and bank transactions * Process invoices and payments, ensuring accuracy and compliance (legal, tax, …) * Own documentation for audits and regulatory compliance * Responsible for AP-related reporting, incl. monitoring the AP ageing and preparing payment runs * Run the fixed asset ledger * Manage month-end closing processes related to AP, including accruals   BASIC QUALIFICATIONS: * Very strong ability to listen attentively, apply logic and reason, follow through, can-do attitude, and exceptional communication skills both written and verbal * Easy to work with * Sense of urgency * Knowledge of Accounts payable along with general bookkeeping procedures * Proficient in MS Office * Good organizational skills, attention to detail, and ability to work independently * High level of self-motivation and drive, as well as a strong ability to simplify problems * Problem-solving mindset and a desire to learn * Resourceful, flexible, and adaptable – no task is too big or too small * Good knowledge of German and English   PREFERRED SKILLS AND EXPERIENCE: * NetSuite knowledge would be a bonus * Ability to work effectively in a dynamic environment with changing needs and requirements * Ability to work independently and in a team, take initiative, and communicate effectively Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Mona Baylie, Talent Acquisition Specialist.   AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all. Privacy Policy of AnyDesk

Lead, Onboarding, KYC, UK

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE We are seeking a strategic and driven Onboarding KYX Lead to oversee and evolve Tide’s First Line KYC function for new member onboarding. This senior leadership role is critical to ensuring that our onboarding processes are robust, scalable, efficient, and compliant with regulatory expectations in all markets we operate in. As the Onboarding KYC Lead, you’ll be responsible for managing large operational teams, driving continuous process improvements, ensuring adherence to KYC and AML standards, and collaborating closely with cross-functional stakeholders including Product, Compliance, QA, and Support. You will lead efforts to scale onboarding operations in our primary market - the UK, with a strong focus on quality, automation, member experience, and risk mitigation. WHAT WE ARE LOOKING FOR * Lead a high-performing First Line KYC function responsible for all pre-boarding and onboarding activities, including identity verification, business verification, risk profiling, and screening * Ensure operational execution of Tide’s KYC framework during onboarding * Design and implement efficient and scalable onboarding workflows aligned with regulatory requirements and internal risk appetite * Partner with Compliance to embed regulatory changes and new requirements into operational processes * Own and continuously improve onboarding SLAs, quality controls, and operational metrics to deliver high-quality outcomes at scale * Define and oversee the use of automation, tooling, and data sources to optimize onboarding throughput and accuracy * Collaborate with Product and Engineering teams to define onboarding requirements and support feature development and rollout * Maintain strong oversight over headcount, forecasting, and cost control within the function * Represent the onboarding KYC function in internal governance forums, risk committees, audits, and regulatory interactions * Drive a culture of ownership, collaboration, compliance, and member-first mindset across all teams under your remit * At least 5 years of senior leadership experience in KYC, onboarding, or AML operations within Financial Services, Fintech, or regulated sectors * Strong expertise in KYC onboarding frameworks, member due diligence, business verification, and risk assessment processes * Experience managing large operational teams, with a proven track record of developing people and building culture * In-depth knowledge of relevant regulatory frameworks (e.g. UK Money Laundering Regulations, EU AMLD, local licensing obligations) * A strong understanding of risk typologies relevant to onboarding: impersonation fraud, synthetic identities, shell companies, PEPs, sanctions, etc. * Demonstrable experience working with Product and Tech teams to implement operational tools, decision engines, and automation solutions * Excellent communication, influencing, and stakeholder management skills – capable of engaging with senior leaders and regulators * Fluency in English  * A data-driven mindset – confident in using KPIs, MI, and analytics to drive operational performance and decision making * Ability to thrive in a fast-paced, scaling business with evolving priorities WHAT YOU’LL GET IN RETURN Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:   * Self & Family Health Insurance * Term & Life Insurance * OPD Benefits * Mental wellbeing through Plumm * Learning & Development Budget * WFH Setup allowance * Family & Friendly Leaves   TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.