Credit Quality Assurance Manager

Capital on Tap

We’re Capital on Tap 👋 💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.  1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!  🏡🏢This is a Hybrid role, with a minimum of 3 days a week in our London office. Risk & Compliance at Capital on Tap The Risk & Compliance team is the second line of defence at Capital on Tap, working at the intersection of regulation, product and business growth. As our Risk & Compliance Assurance Manager, you'll develop the compliance monitoring plan, co-ordinating with other second line teams, develop and maintain monitoring best practice, and independently test how well the business is managing risk and complying with the rules, providing oversight, challenge and governance that gives the Risk Committee, regulators and partner banks confidence that controls are working as intended. The Role This is a senior leadership role for someone who has built and run an independent monitoring programme before and wants to do it again at a fast-growing FinTech. You'll own the Risk and Compliance Monitoring Plan, design the thematic reviews and control tests that pressure-test first-line controls, and lead the follow-up of actions to closure. The ideal candidate will combine significant monitoring expertise, analytical judgement, and a pragmatic, problem-solving and risk-based approach. What You’ll Be Doing * Monitoring Leadership: Lead Capital on Tap's Risk and Compliance Monitoring Plan, sitting in the second line, operating independently from the advisory team. Provide oversight, challenge and governance to the first line. * Risk-Based Plan Design: Design a risk-based monitoring plan. Set the standards for how reviews are scoped, conducted and reported. * Thematic Reviews & Control Tests: Design and conduct thematic reviews and control tests, with particular focus across risk and regulatory compliance, that assess whether first-line risk and compliance controls are working as intended across products, processes and partner banks. * Cross-Team Co-ordination: Co-ordinate monitoring across UK Compliance, Financial Crime and US Compliance teams. Share standards and findings to lift the overall quality bar. * Action Tracking & Closure: Own follow-up of monitoring actions to closure. Surface ageing actions to the Risk Committee and engage the business constructively where actions are not progressing. * Risk Committee Reporting: Produce monitoring reporting for the Risk Committee, senior leadership and partner banks. Translate findings into clear, actionable recommendations the business can implement. * Quality Assurance of Reviews: Quality-assure monitoring reviews carried out by other areas, ensuring independence and consistency of approach. * Business Enablement: Provide pragmatic, business-minded challenge that helps the first line improve controls. We’re Looking For * Independent Monitoring Experience: Hands-on experience owning or running a Compliance Monitoring or independent assurance programme in a UK FCA-regulated firm. Designing and running reviews end-to-end, not just participating in them. * Second-Line Mindset: Proven experience operating in the second line, independent of the first line. Confident providing constructive challenge to the business when controls fall short. * Risk-Based Planning: Track record of building risk-based monitoring plans. * Regulatory Expertise: Solid working knowledge of FCA SYSC and the EMD/PSD regime, applied in practice, not just in theory. * Control Testing: Demonstrable experience designing thematic reviews and control tests, including confidence in analysing data and systems. * Stakeholder Influence: Confident presenting findings and recommendations to senior stakeholders, governance forums and partner banks. * Action Tracking Discipline: Track record of driving monitoring actions to closure, including navigating the harder conversations about ageing actions. * Analytical & Written Communication: Clear, evidence-based reports and policy documents. Nice To Have * FinTech / Payments Background: Experience in an FCA-regulated EMI, payments or banking firm, with recent experience in fraud, safeguarding, or operational resilience is helpful. * Cross-Jurisdictional Monitoring: Experience co-ordinating monitoring across multiple jurisdictions (for example UK and US) or across financial crime and broader compliance. * Professional Qualifications: A recognised qualification such as ICA Diploma in Compliance, ACAMS, IIA, or equivalent. Big 4 or consulting background in financial services compliance or audit also welcome. Diversity & Inclusion 🌈 We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work. Great Work Deserves Great Perks We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits: 🏥 Private Healthcare including dental and opticians services through Vitality ✈️ Worldwide travel insurance through Vitality ❤️ Access to a women's health platform via Hertility 🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical) 👛 Salary Sacrifice Pension Scheme up to 7% match 🏖️ 28 days holiday (plus bank holidays) 📖 Annual Learning and Wellbeing Budget 👪 Enhanced Parental Leave 🚲 Cycle to Work Scheme 🚂 Season Ticket Loan 💬 6 free therapy sessions per year 🐶 Dog Friendly Offices 🍫 Free drinks and snacks in our offices Check out more of our benefits, values and mission here. Other Info 👍Check out our ‘Top Tips’ for interviewing. ✔️Keep updated on new job opportunities by following us on Linkedin. 📧Email careers@capitalontap.com if you have any questions. Excited to work here? Apply! If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Financial Times

ABOUT US The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. JOB PURPOSE The Fixed Income Events Division of FT Live is a fast-paced, tight knit team of 35 people laser-focussed on creating the best deal-making events for the structured finance, bond market and private credit communities.  We are a portfolio of ten best-in-class events including the famous industry events Global ABS (30 years old, 5650+ people in Barcelona), ABS East (31 years old, 6390+ people in Miami), FT Global Bond Summit (35 years old, 850+ people in London) and the CEE Forum (31 years old, 2390+ people in Vienna) and fast-growing launches like Private Credit Connect: London which launched this year with over 600+ attendees. The Senior Marketing Manager (SMM) is responsible for driving delegate acquisition, audience engagement and commercial growth across Bond portfolio conferences and events, helping to strengthen our position as the leading global provider of fixed income intelligence and deal-making marketplaces.   Working closely with the Marketing Director and cross-functional partners across the FT, the SMM will lead integrated marketing campaigns, handling the full campaign lifecycle from pre-event marketing and campaign management through to on-site execution and post-event analysis. The role requires a commercially minded and strategically driven marketer with strong leadership skills, an entrepreneurial approach and a passion for data-led marketing and audience growth.   As a senior member of the marketing team, the SMM will help shape the future development of the events portfolio during an exciting phase of growth and integration within the FT. They will lead, mentor and develop junior team members, fostering a collaborative, inclusive and high-performing culture that encourages innovation, accountability and continuous improvement.   KEY OBJECTIVES Event Marketing & Commercial Leadership * Own the marketing strategy, delivery and commercial performance of flagship Fixed Income Events across the full campaign lifecycle, leading multi-channel campaigns across email, social media, digital marketing and partnerships while coordinating support from wider marketing team members where appropriate. * Deliver against delegate registration, attendance and commercial revenue targets across the global events portfolio. * Own marketing performance against key targets, ensuring campaigns are optimised to meet commercial and audience growth objectives. * Drive portfolio-level audience and revenue growth through acquisition, retention and commercial marketing initiatives. * Drive senior-level audience acquisition and segmentation strategies aligned to target markets using research, data insights and AI-powered tools. * Develop pricing strategies in partnership with commercial partners. * Accelerate inbound and audience-first marketing through SEO, content marketing, social media and community engagement. * Ensure all event websites and digital touchpoints are optimised for tracking, SEO, user experience and conversion performance. * Develop integrated multi-channel marketing campaigns using the wider FT Group and FT.com ecosystem. * Collaborate with FT editorial, subscriptions, commercial and data teams to identify cross-promotional and audience growth opportunities. * Manage event marketing budgets effectively to deliver measurable return on investment and commercial impact. * Build strong relationships across sales, production, operations, design, and wider marketing teams while championing marketing standard and innovation. * Provide strategic direction, prioritisation and oversight across team campaigns and workloads to ensure delivery against commercial objectives. * Provide senior marketing leadership on-site during flagship events, ensuring effective campaign execution, collaborator coordination and attendee experience. Strategic Projects & People Management * Provide day-to-day leadership, mentoring and development for marketing team members. * Lead recruitment, onboarding and performance management for junior and mid-level marketers. * Foster a collaborative and inclusive culture that encourages creativity, accountability and innovation. * Partner with the Marketing Director to streamline and standardise marketing processes, improving operational efficiency, campaign delivery and team effectiveness. * Ensure high standards of campaign quality assurance, governance and brand consistency across all marketing activities. * Encourage data-led decision making and continuous optimisation across campaigns and team workflows. * Lead workshops and training initiatives focused on AI adoption, digital innovation and modern marketing capabilities. * Support the evaluation and implementation of marketing technology, automation and AI-enabled tools. * Support strategic brand initiatives including rebranding, messaging development and new product or Bond event launches. * Drive greater collaboration across FT Group teams including FT.com, FT Pro and FT Specialist. * Act as a senior marketing lead within the wider business, contributing to long-term planning and commercial growth initiatives.    EXPERIENCE, SKILLS & ATTRIBUTES  Experience & skills  * Track record of managing and developing high-performing marketing teams, while providing proofing, testing, and quality assurance where required. * Experience in successfully designing and delivering multi-channel marketing campaigns. * Demonstrates effective collaboration with other brands/teams and embraces new ideas, systems, projects or processes. * Confident decision maker with the ability to assess opportunities, manage risk and make commercially informed recommendations. * Experience using all or most of; standard email platforms, Salesforce, Sprout Social, CMS systems, Canva, Google Analytics, and Google Sheets/Excel. * Experience in the commercialisation of events including launch events. * Willingness to develop knowledge both within the marketing field and the industries we serve. * Strong experience in digital marketing techniques and channels. * A proven record of testing, measuring and evaluating marketing channels to optimise spend and demonstrate return on investment. * Excellent communication skills with the ability to articulate performance metrics, challenges and opportunities to key partners and project teams. ATTRIBUTES  * Dedicated and driven to achieve commercial success. * Excellent organisational and time management skills. * Ability to build and foster excellent relationships with business partners of all levels. * Comfortable managing multiple priorities and delivering to deadlines in a fast-paced environment. * Excellent communication and partner management skills across teams and global offices. * Excellent written and verbal communication skills with strong attention to detail. WHAT’S IN IT FOR YOU? Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. We currently operate a hybrid model which requires staff to work onsite 50% of the time. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.   #LI-KF1

Atominvest

Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! The role: Are you someone who loves finding solutions to problems using technology? Do you enjoy working across product design, tech and commercial to bring these solutions to life? Are you self motivated, able to take responsibility for scoping out, communicating and delivering feature builds and optimizations to software solutions in the Fintech space? We’re looking for proactive and committed team members who thrive in a fast-paced, entrepreneurial environment to join our growing product team. We are looking for a Graduate Product Analyst with at least a year’s work experience to support our team on creating exciting new products and features from inception to release. You should have a strong willingness to learn and evolve quickly, adapting to challenges with grace. You flex between innovative thinking, navigating constraints and free exploration. You recognise that experimenting with ideas is critical to generating more confidence. You value outcomes over outputs but understand that truly impactful outcomes only arise from shipping ideas thoughtfully and frequently. What you’ll be doing: * Designing and shaping products tailored towards sophisticated private equity and asset management customers * Developing a deep understanding of client use cases to deliver creative and thoughtful solutions * Identifying opportunities for growth across new product areas, technologies and industry trends * Navigating complex problem spaces while balancing internal and external considerations * Collaborating across teams while staying on top of shifting priorities * Making recommendations based on the measured success of your experiments * Quality Assurance testing new features or product upgrades before they are released into production * Helping guide a world-class engineering team with a proven track record of delivery If this sounds like what you’d love to be doing, we can’t wait to hear from you! Your skills: * You have 1 year work experience * A STEM degree, ideally from a top global university * Relevant experience in shipping high quality SaaS products and features at scale is not essential but preferred * Solid UI/UX instincts and an eye for visual design * An ability to think through client needs, commercial requirements and come up with solutions that incorporate end-user feedback * A natural curiosity to explore to generate product ideas, solutions and innovation * Humility and constant reflection to ensure continuous product improvement * Adaptability to learn and evolve quickly within a fast-paced scale up environment * Positive attitude, sense of humour and creativity The process * Meeting with our Product Managers to have a quick discussion, hear about you, talk about our story and where we’re heading and dig a bit deeper into your CV * Complete a short case study and discuss it with members of our product & engineering teams * Meet with Head of Product * Join Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events