
Deliveroo · London - The River Building HQ
Global Process Lead Join us in our mission to grow and empower local economies, where impact, innovation, and growth drive everything we do. Our Finance team s...
Global Process Lead
Join us in our mission to grow and empower local economies, where impact, innovation, and growth drive everything we do. Our
Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies,
and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for a Global Process Lead to join our London team. This is a hybrid role.
We are investing in a brand-new, future-oriented Global Procurement Centre of Excellence that is shaping the future of DoorDash
Inc. Procurement. This role is a pivotal part of that new organisation. Please note: While this is a global group role driving
process architecture across the entire DoorDash Inc. portfolio, you will be locally employed on a Deliveroo contract based out of
our London office.
In this role, you’ll act as the custodian of how procurement works globally, translating our target operating model into concrete,
end-to-end processes that drive behavioural change and business impact.
Get to know our Finance team — what drives us, how we work, and what you can expect.
You’ll be joining the Procurement Transformation team within our broader Finance function. This function is responsible for
driving the evolution of our procurement capabilities, tools, and ways of working across our multi-entity organization to deliver
seamless, scaled efficiency.
establishing clear process boundaries, inputs, and outputs.
global, regional, and category teams.
acting as an arbiter when legacy practices conflict.
and drive ongoing process simplification.
reflected in automated systems, analytics, and compliance controls.
standardisation, and continuous improvement.
with measurable adoption and business impact.
Delegations of Authority.
Legal, and business stakeholders.
process design.
global standardisation with critical local needs.
guided buying, or AI-enabled workflows.
at scale.
cross-functional teams without direct authority.
At DoorDash, you’ll do work that matters, solving real-world problems in a massive marketplace that’s constantly evolving. By
joining our London-based team on a Deliveroo contract, you get the unique advantage of working within a vibrant local business
environment while directly blueprinting global-scale processes for the broader DoorDash Inc. group.
We’re problem solvers, community builders, and innovators, brought together by a shared drive to make things better. Working here
dashers/riders worldwide by building clean, frictionless operational workflows.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we
hire here.
DoorDash brings together brands and teams with massive reach, scale, and ambition. In this role, you will collaborate directly
with teammates, systems, and leaders across our entire global footprint, including Deliveroo, Wolt, and DoorDash US. Together, we
are unlocking new possibilities and driving global impact as one unified team.
We know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative,
and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity,
disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable
adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive
teams, we’d love to hear from you!
Who We Are Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Senior Software Engineer, Proactive Security to join our London (Hybrid - 3 days from the office) team. In this role, you will be a part of our inclusive, collaborative global team responsible for enabling proactive security outcomes with “security paved paths” to ensure a safe, reliable and resilient delivery network. Get to know our Proactive Security Engineering team — what drives us, how we work, and what you can expect. About the Team At Deliveroo we’re striving to build London’s best and most admired Security Engineering organisation as part of our global team based across North America and Europe. Our London based Security Engineering team is looking for a Software Engineer to lead the design, development and operation of security services within Deliveroo’s Product and Cloud Security domains. You will be a part of our inclusive, collaborative global team responsible for building “security paved paths” to ensure a safe, reliable and resilient delivery network. This is a London based position reporting directly to the European Senior Manager of our Security Engineering team based in London. What You’ll Need to Thrive * Build and maintain core security products, including but not limited to Remote Access Management, Secrets Management, Tokenization, Encryption and Knowledge Graphs, Access Control at global scale. * Partner cross-functionally with Core Infrastructure, Product Engineering, Legal, Security teams and Vendor Partners to build “paved paths” that provide actionable feedback to embed secure design practices into the product and infrastructure development process. * Lead the technical direction and roadmap for your assigned area of ownership. * Build and maintain high Operational Excellence (OE) to ensure we operate T0 services with excellence, rigor and durable standards to ensure minimal to no downtime. * Participate in on-call rotation and promptly respond to on-call events with urgency and rigor. * Manage the lifecycle of security product feature requests and improvements full life-cycle from triage, validation, design, testing, and implementation. * Influence and drive improvements to engineering standards, leverage advancements and LLMs to improve productivity and velocity. * Mentor and coach earlier career engineers, setting and enforcing high standards for Operational Excellence and Software Engineering. Requirements * Able to demonstrate a track record of driving improvements to a company’s infrastructure security posture. * Breadth of technical experience across various infrastructure and security areas running in large production environments. * Highly skilled in distributed systems and platforms development using program languages such as Java/Scala/Kotlin, Golang, or Python. * Strong experience with infrastructure as a code tooling like Terraform. * Expertise with cloud infrastructure and management in AWS. * Experience solving complex, systemic issues that require creative thinking and solutions. * Exceptional analytical and investigative abilities with hands-on experience leading root cause analysis. * Excellent verbal and written communication skills to review design documents with respect to cloud infrastructure, security and engineering personnel. * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities with minimal oversight. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, ship fast, leaning into AI, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership. Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders high standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create competitive salary and DoorDash RSUs, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog. We aim to create a fair process that lets your skills shine—our interview typically includes 5-6 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! #LI-SW1
HEAD OF PROCUREMENT TRANSFORMATION & OPTIMISATION Join us in our mission to grow and empower local economies, where impact, innovation, and growth drive everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Head of Procurement Transformation & Optimisation to join our London team. This is a hybrid role. SHAPING THE FUTURE OF PROCUREMENT We are investing in a brand-new, future-oriented Global Procurement Centre of Excellence that is shaping the future of DoorDash Inc. Procurement. This role is a pivotal part of that new organisation. Please note: While this is a global group role driving strategy across the DoorDash Inc. portfolio, you will be locally employed on a Deliveroo contract based out of our London office. In this role, you’ll help us design, build, and embed our future-state procurement function—ensuring that procurement evolves as an integrated system, rather than a set of disconnected initiatives, across a complex, global, multi-entity organisation. Get to know our Finance team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Procurement team within our broader Finance function. In a global, multi-entity marketplace, procurement effectiveness depends on more than sourcing execution; it requires a coherent operating model, clear processes, strong digital enablement, and sustained capability uplift. This role is deliberately distinct from enterprise prioritization and delivery governance. While our Chief of Staff and PMO ensure work is sequenced and delivered in line with enterprise capacity, you will focus squarely on what is being built and how. Here’s what your day-to-day might look like: * Target Operating Model & Design Authority: Define and maintain the target operating model for Global Procurement, covering structure, roles, decision rights, and ways of working to support growth, efficiency, resilience, and risk management. Act as the design authority for procurement transformation initiatives, ensuring absolute coherence across all build activities and resolving design tensions between global standardization and local flexibility. * Global Process Design: Own the design of global procurement processes, ensuring simplicity, scalability, and absolute clarity regarding decision-making, accountability, and cross-functional hand-offs. Sponsor the deep integration of process design with governance, data capture, and digital enablement. * Digital, Systems & AI Enablement: Own the procurement digital enablement agenda, including core procurement systems (sourcing, contracts, supplier management), workflow automation, and productivity tooling. Drive applied AI use cases that improve efficiency, insight, and decision quality, ensuring responsible, controlled adoption of AI in line with enterprise standards. * Transformation Build & Change Design: Sponsor and oversee build initiatives across process, digital enablement, automation, and capability to ensure solution designs align with the agreed target state and do not fragment the operating model. Set the overall strategy for change management, adoption, and capability uplift, partnering with specialist roles who own the localized delivery. WHAT YOU’LL NEED TO THRIVE Essential: * Significant experience architecture-designing global target operating models and process frameworks within complex, multi-entity corporate environments. * Proven ability to act as a Design Authority, with a track record of resolving design tensions between global standardization and local execution. * Strong understanding of modern digital procurement ecosystems, with hands-on experience scaling core procurement systems, workflow automation tools, and applied AI use cases. * Proven capability in strategic change management, with the ability to define the strategy for adoption, capability uplift, and operational readiness. * Exceptional stakeholder leadership skills, with the ability to collaborate effectively with cross-functional peers (such as PMO, Chief of Staff, and Finance leads) to separate design from delivery governance. Nice to Have: * Experience operating within a fast-paced technology, marketplace, or hyper-growth corporate environment. * Familiarity navigating procurement ecosystems that bridge multiple major global brands or global entity integrations. WHY JOIN US? At DoorDash, you’ll do work that matters, solving real-world problems in a massive marketplace that’s constantly evolving. By joining our London-based team on a Deliveroo contract, you get the unique advantage of working within a vibrant local ecosystem while directly driving global-scale change for the broader DoorDash Inc. group. We’re problem solvers, community builders, and innovators, brought together by a shared drive to make things better. Working here you can expect to: * 🔧 Make a visible impact every day: Your work directly improves experiences for merchants, consumers, partners, and dashers/riders worldwide. * 🌱 Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace, and real responsibility. * 🧠 Build a career, not just a role: Stretch yourself, develop new skills, and grow as the global business evolves. * 🌎 Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE DoorDash brings together brands and teams with massive reach, scale, and ambition. In this role, you will collaborate directly with teammates, systems, and leaders across our entire global footprint, including Deliveroo, Wolt, and DoorDash US. Together, we are unlocking new possibilities and driving global impact as one unified team. DIVERSITY, EQUITY AND INCLUSION We know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
SENIOR MANAGER, FINANCE & STRATEGY Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. If you thrive in fast-paced environments and want to model the future of a global tech brand—this is the team for you. We’re looking for a Senior Manager to join our Finance & Strategy team. In this role, you’ll play an integral part in building our business strategy, ensuring we make the most efficient investment and capital allocation decisions to accelerate our global growth. Get to know our Finance team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the Finance & Strategy team. We partner cross-functionally to improve the profitability, scalability, and defensibility of our business model, carrying projects from initial conception through to final execution. Here’s what your day-to-day might look like: * Strategic Decision Support: Partner with stakeholders across the business to develop new investment decision-making frameworks and drive strategy in a dynamic environment. * Growth vs. Profitability: Own complex models and analyses to help the business strike the optimal balance between aggressive growth and long-term profitability. * Custom Financial Modelling: Lead high-impact modelling exercises to support key initiatives, sizing new opportunities and building business cases for innovative products. * KPI Analysis: Track and analyse key financial and business KPIs to uncover trends, assessing current and future risks while identifying new market opportunities. * Process Innovation: Lead special projects to automate and scale our forecasting and reporting tools, ensuring our methodologies evolve alongside the business. * Cross-Functional Leadership: Work closely with operators and departmental leaders to develop new policies and ensure day-to-day execution aligns with our financial targets. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Finance Leadership: Significant experience (typically 8+ years) in strategic finance, corporate finance, or investment banking, ideally within a high-growth tech environment. * Team Development: Proven track record of managing and mentoring teams; you are passionate about building a high-performing "gold standard" finance function. * Influencing Power: The ability to earn the trust of senior leaders and influence strategic thinking across a matrixed organisation. * Technical Mastery: Advanced Excel/Google Sheets skills with the ability to build robust, complex financial models that distill data into digestible insights. * Budget Ownership: Experience owning forecasts and budgets for major functional areas, working directly with operators to hit performance targets. * Data Agility: Proficiency in SQL (or a strong willingness to learn) to manipulate large datasets and uncover hidden business insights. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!